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CSG Assure Support Specialist Tech Mahindra

10.0 - 15.0 years

25 - 40 Lacs

Pune, Gurugram, Bengaluru

Hybrid

Job Title : CSG ASSURE Support Specialist Experience Required : 10+ years of relevant experience Key Responsibilities : Provide Level 2/3 support for CSG Route customer environments by troubleshooting, analyzing, and delivering hot fixes for issues in the CSG Route software. Test, debug, diagnose, and correct errors and faults in the CSG Route solution to ensure programs and applications perform to specification. Adhere to service level agreements in providing technical support to customers. Take proactive action and system monitoring to avoid issues, and provide workarounds and resolutions for already raised issues. Troubleshoot issues on the Digital Route RTC system for mediation issues. D...

Posted 3 months ago

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