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Linchpin Technologies logo

CSE - Voice / Chat process

0 - 4 years

0 - 4 Lacs

Mohali, Punjab, India

Posted:6 days ago| Platform: Foundit logo

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Skills Required

Customer Service Communication Skills Voice Process Non Voice Process Customer Support

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities: Act as the first point of contact for customer inquiries and support Communicate with customers via phone, email, and chat professionally Address and resolve customer complaints and issues efficiently Ensure a positive customer experience through proactive service Key Deliverables: Maintain high levels of customer satisfaction and relationship building Timely resolution of customer queries across communication channels Adherence to quality and service level standards in each interaction Provide feedback on recurring issues to improve service delivery

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Linchpin Technologies
Linchpin Technologies
www.linchpin-technologies.com

Information Technology and Services

San Francisco

50-100 Employees

1219 Jobs

    Key People

  • John Doe

    CEO

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    CTO

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