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0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR Vidhya @ 9901246983 (call or whats app) Email id : vidhyaa@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location : Bangalore Cab Service : 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings : Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred For More Details Call : HR Vidhya @ 9901246983 (call or whats app) Email id : vidhyaa@thejobfactory.co.in
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from THE JOB FACTORY !!! Hiring for TOP MNC Companies for International voice process - Fresher and experience voice/ non voice/semi voice sal upto 5.5LPA For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Role & Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and troubleshoot customer issues to ensure satisfaction. Assist customers with order placements, cancellations, and returns. Maintain customer records and update accounts based on interactions. Resolve complaints and escalate issues to the appropriate department when necessary. Provide product recommendations and upsell where appropriate. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet or exceed customer service metrics, including response time, customer satisfaction, and resolution rates. Stay up-to-date with product knowledge and internal processes to provide the best support possible. Preferred Candidate Profile: Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Ability to multitask and stay organized in a fast-paced environment. Strong interpersonal skills with a friendly and positive demeanor. Basic knowledge of CRM systems or customer service platforms is a plus. High school diploma or equivalent; a degree in business or related field is preferred. Perks and Benefits: Competitive salary with performance-based bonuses. Health and wellness benefits, including medical, dental, and vision coverage. Paid time off, including vacation and sick days. Opportunity for career growth and advancement within the company. Employee discounts and special offers. Work-from-home options (if applicable). Training and development programs to enhance skills and performance. Friendly and collaborative work environment. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com
Posted 1 month ago
0.0 - 2.0 years
2 - 2 Lacs
Hyderabad
Remote
Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later Hybrid mode 2 days work from office. 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later Hybrid mode 2 days work from office. Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR kowsalya @ 9880947912 / 9538804040 (call or whats app) Email id : kowsalya@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location : Bangalore Cab Service : provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings : Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred For More Details Call : HR kowsalya @ 9880947912 / 9538804040 (call or whats app) Email id : kowsalya@thejobfactory.co.in
Posted 1 month ago
1.0 - 6.0 years
4 - 4 Lacs
Chennai
Work from Office
Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Jiya - 9315779945 (Call/Whatsapp)
Posted 1 month ago
1.0 - 3.0 years
2 - 3 Lacs
Gurugram
Work from Office
We are hiring for Chat Process Roles & Responsibilities: > Manage customer interactions via live chat > Maintain a positive, empathetic, and professional attitude Salary: 26.5k Inhand 5 Days working Cab facility Available Location: Gurgaon Required Candidate profile 1. UG/Graduate min 6 months of experience in Chat Process 2. Excellent written communication skills 3. Ability to work in Rotational shifts To Apply Contact Simran - 7011964232 (Call/Whatsapp)
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Hiring for CS Executives for US Voice Process Key roles:-. >Handling customers queries over voice Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - upto 30k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Vanshika - 8920557308 (Call/Whatsapp)
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process :- Customer Care - TATA Aig Process (Voice Process) Qualification : HSC or Any graduate / Under graduate Work From Office Location - Reliable Tech Park Airoli Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- Up to 23,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round To Schedule your interview call or send your CV through whatsapp (number mentioned bleow) HR Rutuja:- 9822686638
Posted 1 month ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greetings From The Job Factory !!! Hiring for International Voice Process BPO ( Only for Customer support/ Senior customer support executive) Excellent communications required !!! For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Location- Nagwara (Manyata tech park), Eco space Bellandur, Whitefield ITPL, BTM Layout, Kormangala Role & responsibilities Handling customer quarries Taking escalations Taking huge calls flow Inbound voice process BASIC CRITERIA: Should have excellent communication skills Work from office- permanent Should be in Bangalore itself Immediate joiners UK/US shifts Fresher and experienced can also apply Should have knowledge on customer support BPO industry Any qualification can apply Unlimited incentives Two way cab Facilities Salary : Fresher : up to 3 to 3.5 LPA Experience : Up to 6 LPA Good Incentives Interview rounds": HR and operations round For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in **FREE JOB PLACEMENT** DO REFER UR FRIENDS !!!
Posted 1 month ago
0.0 - 5.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring Customer Support Associate Domestic/International hiring Location- Mohali/Chandigarh Salary - 20000 to 30000 Qualification- 12th/Graduation/PG Good English skills Rotational shifts Interested cal call/whatsApp@9877874996
Posted 1 month ago
0.0 - 5.0 years
1 - 4 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
urgent openings for LODHA Process Qualification : HSC or Any graduate / Under graduate Work From Office Location - Airoli And Kasar Thane Shifts Timing: - Day Shift Preferred candidate profile - HSC / Graduates can apply - Good English communication - Fresher / Experienced can apply - Salary 17k to 25k in hand, plus incentives - shift timings 9:30am to 6:30pm Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Shubham:- 8551021894
Posted 1 month ago
0.0 years
2 - 5 Lacs
Lucknow, Gurugram, Jaipur
Work from Office
We are Hiring for customer support, Technical support executive for voice/ chat/email for international BPO. only Work from office. salary: 27 K to 34 K CTC Qualification: UG/PG/Fresher shift: Rotational location: Jaipur/ Pune/Mohali/Mohali
Posted 1 month ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Walkin Interview Voice/Non voice/Semi Voice UG freshers also can apply Immediate joiners only 5 days work 2 week off Cab available US rotational shift & Off Immediate joining Call : HR Prathiksha @ 9901192053 (call or whatsapp)
Posted 1 month ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Greetings From The Job Factory !!! We are hiring for top MNC Firms with attractive salary packages in the market. For more clarification about this job role, please feel free to reach out to us on the below mentioned number: For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in (Please send us a message on WhatsApp in case the numbers are busy). Job Details Process: International Voice Process Work Location : Bangalore Cab Service : 1 way provided CTC Details: Exp UG & Grads - Sal Upto 5.6 to 6LPA Shift Timings : Rotational Shifts / Rotational Off Qualifications : Any Graduates / Any Post Graduates with Certificates/ Any Undergraduates(with customer support experience) Roles and Responsibilities Its a customer Support profile were you have to interact with the customers (Inbound / Outbound process) to resolve the issues that the customers are facing. Desired Candidate Profile * Any Graduate / Post Graduates / Undergraduates with minimum of 12+months of experience in International voice process mandatory. *Only Customer Service Experience. * International Voice or technical Back ground preferred For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Designation : outbound sales (TVS & bajaj) voice process -Eligibility: 12th Pass -Languages: Marathi & Hindi -Shift: Day Shift -Incentives: Unlimited -Location: Viman Nagar, Pune -Salary: 12200+unlimited incentive -Gender: Male & Female can apply Required Candidate profile Min qualification- HSC Age: 18–35 Fixed day shift Immediate Joining Unlimited Incentives To schedule your interview call or send your CV through WhatsApp Contact No :- HR Rushikesh :- 9822961821 Perks and benefits Compititive Salary and Lucrative Incentives
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Process:- Customer Service - Bank of india (inbound Process) -Fresher/ experience both can apply - Graduates or Graduation perusing -freshers Salary-13k To 18k + incentives -Shift timing:- 9:30am-6:30pm -Average communication required Required Candidate profile Qualification :- Graduates or Graduation perusing To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham :- 8551021894 Perks and benefits High Incentives and growth opportunities.
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 (FIX)+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To Schedule Your Interview: Send your updated CV via WhatsApp or Call directly at the number below: HR Contact: Rushikesh Phone/WhatsApp: +91 9822961821
Posted 1 month ago
0.0 - 4.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
Work From Office Process :- Kotak 811 - outbound Process ( Telesales ) Location - Kasarvadavali (Thane West) Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Schedule Your Interview Today! Send your CV/Resume via WhatsApp or call directly : HR Prathmesh:- +91 9607404867
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 1.0 years
3 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm IRitika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
0.0 - 5.0 years
2 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hi, We are hiring for Domestic Customer support - Voice process. Hindi & Malayalam is mandatory Day Shift job Freshers and Experienced both can apply Work location - , chennai, Bengaluru, Hyderabad Direct walkin interview 1 day rotational off. Day Shift job Max Sal 18 take Home + Incentives Immediate joining required Pls call Manju 9342679949 for more info Thanks, Manju 9342679949
Posted 1 month ago
0.0 - 5.0 years
1 - 3 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Work From Office Process:- Hdfc Bank- Kotak Bank- Yes Bank || Voice Process Location - Thane and Navi Mumbai Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 25,000 in-hand plus incentives. Rotational week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact person :- HR Prathmesh Mobile No:- 9607404867
Posted 1 month ago
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