Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 4.0 years
1 - 3 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
HR Kunal Joshi Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation must - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Kunal Joshi on the top of your cv and come for face to face round of interview.
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
Hiring for Multiple Call Center Roles Apply to one company, access jobs with many Immediate Joining HR Round Versant Operations Round CTC Upto 4.5 LPA One-way cab provided for night shifts Free night transport Call HR Nivedita 7317810475
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Pune
Work from Office
Graduate freshers or Grad/Ug with 1 year of international voice experience Salary 20k to 49k + incentives Both Way cab Uk shift loc:-Magarpatta Immediate joiner require WFO Require fluent English Call 8767832217 Walk in interview Perks and benefits Salary + Incentives + Both way cab
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
New Delhi, Gurugram
Work from Office
.. Hi Jobseekers, Greetings from ShiningStars ITPL ! We are Hiring for CUSTOMER SUPPORT EXECUTIVES ! Role : Customer care executive Process : Voice Process Salary : 16k ctc to 25.5k ctc Working days : 5.5 / 6 days Roles of a Customer Care Executive Handle customer interactions professionally and efficiently via inbound/outbound calls, live chat, and emails. Resolve product or service-related inquiries, issues, and complaints in a timely manner. Document all customer interactions accurately in CRM tools and ensure proper follow-up. Provide information about products, services, and policies. Escalate unresolved or complex issues to the appropriate internal teams. Meet daily, weekly, and monthly performance metrics (e.g., CSAT, FCR, AHT). Maintain a positive, empathetic, and professional attitude toward customers at all times. Stay updated on company policies, systems, and processes. Preferred candidate profile .Any graduate or undergraduate. .Excellent communication skills . .Comfortable with rotational shifts. For any query or to apply contact me : Niyati Vyas - 9369022693
Posted 1 week ago
0.0 - 3.0 years
0 - 3 Lacs
Pune, Chennai, Bengaluru
Work from Office
Assisting customers in sales of a range of financial products on the phone Selling loans & credit cards to the customers by explaining the features Tele calling will be in respective mother tongue Responsible for achievement of day to day activities Required Candidate profile 1) Minimum 12th pass 2) Freshers / Experienced both are eligible to apply. 3) Good selling & negotiation skills. 4) Excellent communication skills in Telugu, Malayalam & Kannada HR - 75488 27248
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Gurugram
Work from Office
Hiring for US Healthcare process Customer service Grad fresher can apply Salary 2.35 Lpa ctc UG/Grad with 1yr customer service can apply Salary upto 3.30 Lpa Loc- Gurgaon Rotational shift Sat/Sun fixed off Both Side Cabs 9218076437/9910986589 Required Candidate profile Candidate must be an immediate joiner. Candidate must be comfortable working in any shifts.
Posted 1 week ago
1.0 - 6.0 years
4 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for UK Life Process * Need experience in Insurance & Pension. *Excellent Communication skills *5 Days Working *UK shift *UG 18 month *Graduate 9 month *Candidates should have fair understanding of insurance products * immediate joiners Required Candidate profile Excellent verbal and written communication It’s a Blended process Mainly Email Writing, Operations & Voice Candidates should have fair understanding of insurance product Looking for immediate joiners
Posted 1 week ago
0.0 - 2.0 years
0 - 1 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
CONTACT PERSON NAME- PRIYA JOHN(9982025976) Good English communication required Graduate/undergrad fresher 6 days working Rotational shift and Rotational off One side cab in odd hours only Salary - 16500 Inhand Incentives upto 4000 Work from office Location: Gurgaon NOTE: COME FOR THE WALKIN INTERVIEW AT IGT SOLUTIONS WITH YOUR CV ALONG WITH PASSPORT SIZE PICTURE AND WRITE MY NAME ON THE TOP OF IT I.E. HR PRIYA .
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, GRAD/UG/ FRESHER/ EXPERIENCE SALARY MAX UPTO 38000 INHAND LOCATION - GURUGRAM WFO, 5 DAYS WORKING, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS AVNEET KAUR - 8588840209 Required Candidate profile PROCESS - TRAVEL/TECHNICAL/BANKING/ BLENDED 1 YEAR INTRERNATIONAL VOICE EXPERIENCE IN BPO IS MANDATE SUPERLATIVE VERBAL COMMUNICATION SKILLS ARE REQUIRED
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Multiple Call Center Roles Available One Application, Many Options!** - Apply with JobShop and get connected to top BPO companies across Bangalore. Great pay, fast hiring, and career growth await! - Freshers and experienced candidates welcome. 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Muskan On-9380964680 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 1 week ago
0.0 - 4.0 years
1 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821
Posted 1 week ago
1.0 - 5.0 years
2 - 5 Lacs
Chennai
Work from Office
Hiring for International non voice process Location : Chennai Graduation mandatory International Experience Mandatory Languages :Excellent English Salary : 5.5LPA Call Swathi 6357012499 for more info. . Required Candidate profile Immediate joiners only preferred should have Excellent communication in English 2 way cab facility Rotational week off
Posted 1 week ago
0.0 - 5.0 years
3 - 6 Lacs
Bengaluru
Work from Office
**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR Neha On-797518240 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
**"Unlock Your Potential with Diverse Call Center Roles at JobShop!"** - Are you an experienced professional in the BPO industry? JobShop is your gateway to exciting opportunities in various call center roles! We are hiring for international voice process, domestic voice process, and non-voice positions with leading companies in Bangalore. - Join us to enhance your skills and work with top-tier organizations. Apply now and take the next step in your career! 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Ifra On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Ifra On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Ifra On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Ifra On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Ifra On-7975182215 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required
Posted 1 week ago
0.0 - 5.0 years
2 - 6 Lacs
Bengaluru
Work from Office
**"Apply with JobShop Your Ticket to the Best Call Center Careers in Bangalore!"** - Dont miss out on a golden opportunity! Apply with JobShop and gain access to top call center jobs across multiple BPOs in Bangalore. Freshers, dive into the industry with excellent training and support; experienced professionals, elevate your career with positions that reward your skills. - Join India’s largest BPO recruitment network and let us match you with the perfect job. Apply once and discover multiple openings today! 1. Technical Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Medwin On-7975182692 or 9964080000 You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Medwin On-7975182692 or 9964080000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call Medwin On-7975182692 or 9964080000 . You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru
Posted 1 week ago
1.0 - 4.0 years
1 - 3 Lacs
Noida
Work from Office
Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR GAMAN Interview Details: Contact Person: HR GAMAN Contact Number : 9870297797 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 8130240758
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Answer customer queries promptly Resolve complaints and technical issues Provide accurate product/service information Maintain customer interaction records Ensure customer satisfaction through follow-ups Call/WhatsApp HR Suman @9568899306 Required Candidate profile Excellent English Communication skills Rotational shifts (24*7) - 9 hrs UG/Grad/PG Fresher/Experienced Immediate joiners only Work from office! Face to Face interview
Posted 1 week ago
0.0 - 5.0 years
3 - 3 Lacs
Bengaluru
Work from Office
*"JobShop Your Partner for Top Call Center Jobs in Bangalore!"** - JobShop has partnered with Bangalores leading BPOs to bring you the best call center jobs available. With just one application, youll access multiple roles, offering great pay, comprehensive training, and steady growth. Freshers and experienced candidates, come find your place in a dynamic work environment! - With JobShop, the right job is just one click away. Start your application today and see how easy it is to join a top BPO company! Job Details: Location: Whitefield, Bangalore (Work from Office) Work Mode: 6 Days Working | Rotational Day Off Salary & Benefits: Take-Home Salary: Up to 23,000 per month (2.76 LPA) Performance-Based Incentives 1 Rotational Weekly Off Eligibility Criteria: Education: Graduates only (Any stream) Experience: Minimum 1 year in Customer Service Skills: Strong Hindi communication & typing skills Other Requirements: Comfortable working in rotational shifts Ability to handle customer queries efficiently and professionally Why Join Us? Stable & Secure Banking Process Role Attractive Salary & Performance Incentives Opportunity to Work in a Growing Industry Professional & Supportive Work Environment Apply Now! Take the next step in your customer service career with a leading domestic banking process. If you're ready to grow your tech career with a premium brand, wed love to hear from you For More Details Please Call HR Kulsum-7026022000 / 9964080000 Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Please Call HR Sobiya On- 6362039269 or 9964080000 Process Type: Voice (Inbound/Outbound) Chat Support Technical / Customer Support Please Call HR Sobiya On- 6362039269 or 9964080000 Open Roles: Customer Support Executive (Voice & Non-Voice) Technical Support Associate International Call Center Executive Email / Chat Support Telecaller (Domestic BPO) - English & Hindi Please Call HR Sobiya On- 6362039269 or 9964080000 Eligibility: Qualification: 10th / 12th / Diploma / Any Graduate Experience: Freshers & Experienced candidates welcome Languages: English / Hindi / Regional languages (for domestic) Shifts: Rotational / Day / Night shifts (depending on process) Salary: Domestic BPO: 15,000 35,000/month + Incentives International BPO: 25,000 45,000/month + Incentives Incentives + PF + ESI + Performance Bonuses Please Call HR Sobiya On- 6362039269 or 9964080000 Perks: Immediate Joining 5/6 Days Working Cab Facility for night shifts Growth Opportunities with Top MNCs For More Details PLease Call HRSobiya On- 6362039269 or 9964080000
Posted 1 week ago
1.0 - 6.0 years
1 - 4 Lacs
Thane, Navi Mumbai
Work from Office
Hiring Customer Service Profile for Voice, Blended and Chat Process Location-Mumbai/Thane/Navi Mumbai Experience-Fresher & Experienced Education-HSC & Graduates Salary-15k to 35k (depends on last drawn) Shift-Night Shift/Rotational Shift/Day Shift
Posted 1 week ago
0.0 - 5.0 years
3 - 5 Lacs
Bengaluru
Work from Office
**"Step into a Bright Future with JobShop Multiple Call Center Openings!"** - Looking for a place to start or advance your career? JobShop offers more than just a job; we provide a pathway to success. With multiple call center openings across Bangalores top BPOs, youll find the perfect role suited to your skills and ambitions. Freshers, start with us, and experienced pros, discover new growth! - Apply today with JobShop and unlock many opportunities under one roof! Job Details: 1. Process- (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Minimum 1 year experience a must Call On Adeeba-7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call On Adeeba-7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call On Adeeba-7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call On Adeeba-7975182651 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters
Posted 1 week ago
0.0 - 4.0 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Tittle : Customer Care Executive Location: [Chandigarh, Mohali] Eligibility qualification: 12th Pass / Graduate Salary: Up to 30k + Incentives Work Days: 5 days a week Shift: Rotational Cab facility: Provided Male/Female candidates Required Candidate profile If interested contact @ 75080 63397 Email: info.skywaysolution@gmail.com HR-Sunidhi
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Inderpreet @ 9026440584, Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Natasha @ 9674312846 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 4.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Gaurika @ 93361 16522, Qasim @ 8056419536, Shadia @ 7898822545 @ Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 week ago
1.0 - 3.0 years
4 - 4 Lacs
Kolkata, Gurugram, Jaipur
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Hiring Mode : Virtual A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 week ago
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Computer Science Engineering (CSE) is a highly sought-after field in India, with a plethora of job opportunities available for skilled professionals. Whether you are a fresh graduate or an experienced professional looking to advance your career, the CSE job market in India offers a wide range of options to choose from.
These cities are known for their thriving tech ecosystems and are home to numerous multinational corporations and startups actively hiring for CSE roles.
The average salary range for CSE professionals in India varies based on experience and skill level. Entry-level positions typically start at around ₹3-6 lakhs per annum, while experienced professionals can earn upwards of ₹15-20 lakhs per annum.
In the field of CSE, a typical career path may include roles such as Junior Developer, Software Engineer, Senior Developer, Tech Lead, and eventually moving into managerial positions such as Engineering Manager or Chief Technology Officer (CTO).
In addition to core CSE skills, professionals in this field are often expected to have expertise in related areas such as programming languages (e.g., Java, Python), data structures and algorithms, database management, software development methodologies, and problem-solving abilities.
As you embark on your journey to explore CSE jobs in India, remember to continuously upgrade your skills, stay updated with industry trends, and approach interviews with confidence. With determination and preparation, you can land your dream job in the dynamic field of Computer Science Engineering. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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