Description We are seeking enthusiastic and motivated freshers to join our Customer Support team in India. In this role, you will be the first point of contact for our customers, providing them with exceptional service and support. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to customers. Assist in troubleshooting and resolving customer issues effectively. Maintain a positive, empathetic, and professional attitude towards customers at all times. Document customer interactions in the CRM system for future reference. Collaborate with team members and other departments to enhance customer experience. Skills and Qualifications Strong verbal and written communication skills in English. Basic knowledge of customer service principles and practices. Ability to handle customer complaints and provide effective solutions. Familiarity with CRM software and Microsoft Office Suite. Problem-solving skills and attention to detail. Ability to work in a fast-paced environment and manage multiple tasks.

Description We are seeking a motivated Customer Support Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service and support to our clients, ensuring their inquiries are handled efficiently and effectively. Responsibilities Responding to customer inquiries via phone, email, and chat in a professional and timely manner. Resolving customer issues and complaints with empathy and efficiency. Maintaining accurate records of customer interactions and transactions. Collaborating with other departments to improve customer satisfaction and service delivery. Providing product and service information to customers to help them make informed decisions. Identifying and escalating priority issues to the appropriate teams. Continuously improving personal knowledge of products and services to provide accurate support. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-oriented mindset. Proficiency in using customer support software and CRM systems. Ability to work effectively in a team and independently. Basic knowledge of computer applications and MS Office Suite. Strong attention to detail and organizational skills. Ability to handle high-pressure situations and manage time effectively.

Handle inbound and outbound calls professionally and efficiently. Provide accurate information and resolve customer queries in a timely manner. Document call details and customer interactions in the database. Follow up with customers to ensure satisfaction and gather feedback. Meet or exceed performance targets and service level agreements. Collaborate with team members to improve service delivery and customer experience. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Basic computer skills and familiarity with MS Office applications. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and handle multiple tasks. Customer-oriented attitude with a passion for delivering exceptional service. Experience with CRM software is a plus but not mandatory.

Description We are looking for enthusiastic freshers to join our Customer Support/Tele Sales team. This entry-level position is ideal for candidates who are eager to learn and grow in a dynamic environment. You will be responsible for assisting customers with their inquiries, promoting our products, and ensuring a high level of customer satisfaction. Responsibilities Handle inbound and outbound calls to assist customers with their inquiries. Provide accurate information regarding products and services to customers. Resolve customer complaints and issues in a timely and effective manner. Assist in the upselling and cross-selling of products to enhance customer experience. Maintain detailed records of customer interactions and transactions. Follow up on customer interactions to ensure satisfaction and resolve any lingering issues. Skills and Qualifications Excellent verbal communication skills in English and Hindi (additional languages are a plus). Basic knowledge of customer service principles and practices. Familiarity with CRM systems and practices is an advantage. Ability to handle objections and provide solutions. Strong listening skills and the ability to empathize with customers. Proficiency in MS Office (Word, Excel, Outlook). Good time management skills and the ability to multitask effectively.

We are seeking a dedicated Customer Support Representative to join our BPO team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing inquiries, and resolving issues to ensure a positive customer experience. This role is suitable for candidates with 0-5 years of experience who are looking to grow their careers in customer support. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues efficiently while providing excellent service. Maintain accurate records of customer interactions and transactions. Collaborate with team members and other departments to enhance the customer experience. Identify and escalate priority issues to appropriate teams as necessary. Participate in training sessions to improve product knowledge and customer service skills. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-focused mindset. Proficient in using computers and customer service software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Familiarity with CRM systems and practices is a plus. Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook). Ability to work flexible hours, including evenings and weekends as required.

Handle inbound and outbound calls to clients and customers. Provide exceptional customer service and support through various communication channels. Resolve customer queries and complaints in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve service delivery and customer satisfaction. Adhere to company policies and procedures while delivering excellent service. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong interpersonal skills with the ability to build rapport with customers. Proficient in using computers and familiar with CRM software. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Good problem-solving skills and attention to detail. Flexibility to work in shifts, including weekends and holidays.

Description We are seeking an International Voice/Chat Professional to join our dynamic team in India. This role involves providing exceptional customer support through voice and chat channels. The ideal candidate should be passionate about helping customers and possess strong communication skills. Responsibilities Engage with customers via voice and chat to provide excellent service. Resolve customer queries and issues in a timely and efficient manner. Maintain accurate records of customer interactions and transactions. Collaborate with team members and other departments to enhance customer satisfaction. Continuously improve knowledge of products and services to better assist customers. Meet or exceed individual and team performance metrics. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks. Familiarity with customer service software and tools. Basic computer skills including proficiency in MS Office Suite. Strong interpersonal skills and a customer-oriented mindset.

We are seeking enthusiastic and motivated individuals for the position of BPO/Telesales/Telecaller. This role is ideal for freshers/entry-level candidates looking to build a career in sales and customer service. The successful candidates will be responsible for making outbound calls, engaging with customers, and driving sales for our products and services. Responsibilities Make outbound calls to potential customers to sell products and services. Provide information about products and services to customers. Handle customer inquiries and resolve issues in a timely manner. Maintain accurate records of customer interactions and sales. Achieve monthly sales targets and contribute to team performance. Skills and Qualifications Excellent communication skills in English and Hindi (or local language). Strong persuasive and negotiation skills. Basic knowledge of sales techniques and customer service principles. Proficiency in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and handle multiple tasks. Good listening skills and attention to detail.

Manage customer inquiries through chat and voice channels in a professional manner. Provide accurate information and resolve customer issues in a timely manner. Document customer interactions and feedback for future reference. Collaborate with team members to enhance customer service delivery. Identify trends and suggest improvements to enhance customer satisfaction. Skills and Qualifications Excellent communication skills in English and local languages. Strong problem-solving abilities and a customer-oriented mindset. Basic knowledge of computer systems and software applications. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Experience in a customer service role is a plus, but not mandatory.

Description We are looking for enthusiastic and dedicated individuals to join our Customer Service team. This role is open to freshers and experienced candidates with 0-4 years of experience who are passionate about delivering exceptional customer service. You will be the first point of contact for our customers, helping them with their queries and ensuring a positive experience. Responsibilities Responding to customer inquiries via phone, email, and chat in a timely manner. Resolving customer complaints and issues efficiently to ensure customer satisfaction. Providing detailed information about products and services to customers. Maintaining accurate records of customer interactions and transactions. Collaborating with team members to improve customer service processes and achieve team goals. Identifying opportunities for upselling and cross-selling products and services. Skills and Qualifications Excellent communication skills in English and Hindi (additional languages are a plus). Strong problem-solving abilities and customer-oriented mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficiency in using customer service software and tools (e.g., CRM systems). Basic understanding of sales principles and customer service practices. Good interpersonal skills with the ability to build rapport with customers. Basic computer skills including MS Office (Word, Excel, Outlook).

Description We are seeking a Customer Service Professional to join our team in India. The ideal candidate will be responsible for providing outstanding customer service, handling inquiries, and resolving issues to ensure a positive customer experience. Responsibilities Provide exceptional customer service by responding to inquiries via phone, email, and chat. Resolve customer complaints efficiently and effectively while maintaining a positive attitude. Document customer interactions and feedback in the database for future reference. Collaborate with team members to improve customer service processes and share best practices. Assist with order processing, returns, and exchanges as required. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Strong problem-solving abilities and attention to detail. Basic knowledge of customer service software, databases, and tools. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).

We are seeking a Premium International Processes Customer Service Executive (CSE) in India to join our dynamic team. This role involves providing exceptional support to our international customers, resolving inquiries, and enhancing their overall experience with our brand. Candidates should be eager to learn and develop their skills in a customer-focused environment. Responsibilities Handle customer inquiries and provide accurate information regarding products and services. Resolve customer issues and concerns in a timely and professional manner. Maintain a high level of customer satisfaction through effective communication and problem-solving skills. Collaborate with team members to improve processes and enhance customer experience. Document customer interactions and feedback for continuous improvement. Skills and Qualifications Strong verbal and written communication skills in English. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Basic understanding of customer service principles and practices. A positive attitude and a willingness to learn and adapt to new challenges.

Description We are looking for enthusiastic Freshers/Telecaller/BPO/Customer Support representatives to join our team. This role is ideal for entry-level candidates who are eager to start their career in customer service and have a passion for helping others. Responsibilities Handle inbound and outbound customer calls efficiently and professionally. Provide accurate information to customers regarding products and services. Resolve customer complaints and issues in a timely manner. Document call details and follow up as necessary. Achieve daily and monthly targets set by the management. Maintain a positive and empathetic attitude towards customers. Skills and Qualifications Excellent verbal and written communication skills in English and Hindi. Basic knowledge of computer applications and data entry. Ability to work in a team environment and meet targets. Strong problem-solving skills and ability to handle customer queries. Good listening skills and attention to detail. Willingness to work in rotational shifts, including weekends and holidays.

Assist in the development and implementation of international process strategies. Coordinate with cross-functional teams to ensure compliance with international regulations. Analyze and optimize existing processes for efficiency and effectiveness. Prepare documentation and reports related to international processes. Support the training of staff on international procedures and policies. Monitor and evaluate the performance of international processes. Skills and Qualifications Bachelor's degree in Business Administration, International Relations, or a related field. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Proficient in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with international regulations and compliance standards. Ability to work collaboratively in a team environment.

Description We are seeking an Inbound Customer Service Associate to join our team in India. The ideal candidate will be responsible for managing inbound customer inquiries and providing exceptional service to our international and domestic clients. This role requires a customer-focused individual who is dedicated to resolving issues and ensuring customer satisfaction. Responsibilities Handle inbound customer inquiries via phone, email, and chat in a professional manner. Provide accurate information to customers regarding products, services, and order statuses. Resolve customer complaints and issues efficiently and effectively. Maintain detailed records of customer interactions and transactions. Collaborate with other departments to ensure customer satisfaction and resolve issues promptly. Achieve individual and team performance targets for customer service metrics. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Proficient in using computer systems and customer service software. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Strong interpersonal skills and a customer-centric attitude. A bachelor's degree or equivalent qualification is preferred, but not mandatory.

Managing incoming calls & customer service inquiries. Identifying & assessing customer needs to achieve satisfaction. Build sustainable relationships & trust with customer through open & interactive communication. Required Candidate profile Good listening skills Problem solving ability Flexible in Rotational shifts Good command over English Fresher/Experience both can apply Immediate joiners only

Answering customer Queries and complaints about the products and services Resolving customer complaints over call and chat Voice/Non-Voice 5 days working. Rotational shifts. Required Candidate profile Excellent English verbal and written communication Immediate joiners Under grad/Grad/PG Fresher/experienced both can apply Must be flexible with rotational shifts work from office

We are seeking a Customer Care Executive (CCE) to join our dynamic team in India. The ideal candidate will be responsible for providing exceptional customer service, addressing customer inquiries, and resolving issues to enhance customer satisfaction. This role offers a great opportunity for individuals looking to build a career in customer service. Responsibilities Handle customer inquiries and provide accurate information on products and services. Resolve customer complaints efficiently and effectively. Maintain customer records and update account information. Collaborate with team members to improve customer service processes. Provide feedback on customer interactions to enhance service delivery. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong problem-solving abilities and a customer-oriented mindset. Basic computer skills, including familiarity with MS Office and CRM software. Ability to work in a fast-paced environment and manage multiple tasks. Strong interpersonal skills and a team player attitude.

We are seeking a dedicated Customer Support Associate to join our team, focusing on Apple and Airbnb processes. The ideal candidate will be responsible for delivering outstanding customer service and support, ensuring a positive experience for our clients. Responsibilities Provide exceptional customer support for Apple and Airbnb processes via phone, email, and chat. Assist customers with product inquiries, troubleshooting, and account management. Resolve customer complaints and provide effective solutions in a timely manner. Document customer interactions and feedback in the CRM system for future reference. Collaborate with team members to improve customer support processes and enhance user experience. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Familiarity with Apple products and services, as well as Airbnb platform. Proficient in using CRM software and Microsoft Office Suite. Ability to work in a fast-paced environment and manage multiple tasks effectively.

Description We are seeking a motivated individual for the position of International Process - CSE in India. This role involves assisting international customers with their inquiries and ensuring a high level of service satisfaction. Responsibilities Assist international customers with inquiries and issues via phone, email, or chat. Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction. Document customer interactions accurately in the CRM system. Collaborate with other teams to resolve complex customer issues. Provide feedback to management on customer trends and areas for improvement. Skills and Qualifications Excellent communication skills in English (both written and verbal). Strong problem-solving abilities and attention to detail. Ability to work in a fast-paced environment and handle multiple tasks. Proficient in using computer systems and various software applications. Strong customer service orientation and interpersonal skills.

We are seeking enthusiastic individuals for the Customer Support position in India. This role is open to freshers and candidates with 0-5 years of experience who are passionate about providing exceptional customer service. Responsibilities Assist customers with inquiries and provide information about products and services. Resolve customer complaints and issues in a timely manner. Maintain customer records and update information as required. Collaborate with other departments to enhance customer satisfaction. Provide feedback on customer trends and insights to management. Skills and Qualifications Excellent communication and interpersonal skills. Proficiency in using customer support software and CRM tools. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and manage multiple tasks. Basic knowledge of product features and services offered by the company.

Description We are seeking a Customer Support Associate to join our dynamic team in India. The ideal candidate will have 0-4 years of experience in customer service and a passion for helping customers. This role is crucial in ensuring customer satisfaction and maintaining positive relationships with our clients. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Assist customers with product-related questions and issues, ensuring a high level of customer satisfaction. Maintain detailed and accurate records of customer interactions and transactions. Collaborate with other departments to resolve customer issues and improve service quality. Identify opportunities for process improvement and provide feedback to management. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills with attention to detail. Ability to work independently and as part of a team in a fast-paced environment. Proficiency in using customer support software and CRM systems. Basic knowledge of Microsoft Office Suite (Word, Excel, Outlook).

Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate, valid, and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Maintain customer records by updating account information. Ensure customer satisfaction and provide professional customer support. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving skills and ability to think critically. Proficiency in using customer support software and CRM tools. Ability to work in a fast-paced environment and handle multiple tasks. Strong interpersonal skills and a customer-focused attitude. Basic knowledge of computer systems and software applications.

Description We are looking for enthusiastic and motivated individuals to join our team as Fresher - VOICE Process/ Customer service/ Tele sales. This is an entry-level position, perfect for freshers looking to start their career in customer service and tele sales. Responsibilities Handle incoming customer inquiries and provide solutions to their problems. Manage outbound calls to potential customers and promote products/services. Ensure customer satisfaction by delivering high-quality service. Maintain accurate records of customer interactions and transactions. Collaborate with team members to improve processes and customer experience. Skills and Qualifications Excellent verbal and written communication skills in English and local languages. Strong interpersonal skills with the ability to build rapport with customers. Basic knowledge of computer applications and proficiency in MS Office. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Problem-solving skills and a positive attitude towards work.

Description We are seeking a dedicated Customer Support Executive to join our team in India. The ideal candidate will be responsible for providing exceptional customer service by addressing inquiries, resolving complaints, and ensuring customer satisfaction. Responsibilities Respond to customer inquiries via phone, email, and chat in a timely and professional manner. Resolve customer complaints and issues effectively and efficiently. Provide accurate information about products and services to customers. Document customer interactions and feedback in the CRM system. Collaborate with team members and other departments to enhance customer satisfaction. Identify customer needs and upsell products and services when appropriate. Follow up with customers to ensure their issues are resolved and they are satisfied. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-focused mindset. Proficiency in using CRM software and Microsoft Office Suite. Ability to work independently and as part of a team. Strong organizational skills and attention to detail. Basic understanding of customer service principles and practices. Ability to handle difficult conversations and de-escalate customer issues.