4283 Cse Jobs - Page 13

Perform the following under the guidance/direction of Supervisor/Manager With help of Supervisor/ Manager, Identify the customers for protentional Business Collect the documents from Customers and validate as per the organization norms Logging the case in the system as per SOP and follow the process for disbursement. Fulfil - the Sanction ratio as per organisation requirement Meeting the Customer requirements & cross- sell multiple products, under the guidance of Supervisor/ Manager. With help of Manager / Supervisor, empanelment of new vendor and develop relationships with them With help of Manager / Supervisor, ensure compliance to all Audit / RBI regulations.

Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity

Key Deliverables: Lead Generation Generate leads for ILSCV deals through interactions with DSE or through channel partners/open market. Customer Relationship Management End to end customer relationship management including explaining product offerings and resolving sales queries. Cross-selling product offerings to customers. Educates customers with information to build their understanding of issues and capabilities. Goes beyond their day-to-day work to assist customers in a positive manner. Dealer Relationship Management Maintaining relationship with assigned dealer. Deal Processing Collecting all pre-sanction and post sanction documents and performing accurate data entries (RSPM, SAGE etc) Internal Stakeholder Management Interact with operations and credit team in order to ensure smooth processing of loan application. Education Qualification: Undergraduate/Graduate in any stream. Commerce Graduate preferred. Specialized job competencies: Functional Competencies Communication Skill Negotiation Skill Market/Industry Knowledge Analytical Skill Product Knowledge Behavioral Competencies Execution Excellence Customer Centricity Hiring Parameters: Candidates from commerce graduate stream preferred. Should be comfortable to move in the market. Should have learning attitude. Should have bike and license. Good knowledge of RTO (UV) Should have Product Knowledge (UV)

*Positions in Regional Languages(Able to resolve queries) *Shall be able to speak well & understand Bengali (along with Excellent english is must) *Outstanding verbal & listening skills *Salary upto 5.5LPA *Pan India Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *5days *Permanent work from home *Telephonic Interview *Should be open to work in rotational shifts * Should have WIFI installed Perks and benefits Permanent work from home (+ Incentives)

Job Description Skill required: User-Generated Content Moderation - Content Moderation Designation: Trust & Safety Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years Requirement 1-3 years of customer support experience via phone, email, and chat Experience working with direct consumers, in B2C environment; B2B is a distinct advantage Strong communication skills with a proactive and positive approach to tasks Professional customer service skills: solutions mindset, helping nature, passion for the customer and the customer experience Robust multitasking skills (e.g. able to log calls and interact with the customer simultaneously) Online advertising experience is a huge plus and preferred • Strong coping, emotional resilience, and stress-management skills • Excellent comprehension, communication, and English language skills • Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies • Strong attention to detail • Comfort synthesizing and analyzing information from multiple streams • Strong critical thinking and decision-making skills • -Computer proficiency and typing speed (minimum 30 WPM preferred). • -Flexibility to work in rotational shifts including weekends. • -Ready to work from Office • -Experience in voice process is a plus Roles and Responsibilities: •• Review, classify and/or remove content according to client guidelines, using specific tools and channels • Understand and remain updated on changing client policies and guidelines • Investigate, resolve, and relay complex content issues to the broader Trust and Safety team o Provide support to customers via live chat on various platforms. o Respond to customer inquiries in a professional and timely manner. o Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. o Identify and resolve customer issues and complaints effectively. o Escalate unresolved issues to higher-level support teams when necessary. o Maintain a calm, positive, and helpful attitude with all customer interactions. o Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. o Provide clear and concise explanations to customers regarding products, services, or policies. o Manage multiple customer chats simultaneously while maintaining a high level of customer service. o Ensure that chat responses are efficient, clear, and accurate. o Meet performance metrics for response time, resolution time, and customer satisfaction. o Document customer interactions accurately in the system. o Log all inquiries, complaints, and solutions provided for future reference. o Maintain detailed records of customer issues and feedback for quality and training purposes. o Work closely with other team members and departments to ensure seamless service delivery. o Share feedback, best practices, and insights with the team leader to improve overall team performance. o Maintain high levels of professionalism and ensure that all interactions align with company standards and policies. o Participate in regular training sessions to improve skills and knowledge. Contact Point : Rashmi - 7760984460 / 7259027282. Deepanshu - 9900024811

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts Contact Information Call : HR Devishree- 9901195084(call or whats app) Email id @devishreethejobfactory@gmail.com Note - Immediate joiners preferred

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 30,000k ctc 5.5 Days Working Shift - 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location : Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number 9211695765 HR SARIKA Interview Details: Contact Person: HR SARIKA Contact Number : 9211695765 Timing : Monday to Saturday from 10:00 AM to 3 PM. Address : I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211695765

Responsibilities Identify high transacting customers and reduce the transactions of these customers. Identify Depleting customers and control them Handling of cash receipts and payments and ensuring transactions are carried out within the prescribed TAT without errors Cash balancing and Cash bundling Processing of Retail FX postings / Gold sales/Pre Paid Cards Executing of funds transfer/ FD closure / Account Closure Custodian for teller box Custodian for cheque drop boxes Ensure error free transactions of receipts & payments. Ensure highest level of customer service. Recording complaints as per the specified process Resolving all complaints received (self, branch, other units) within the stipulated TATs pertaining to Teller area PLEASE NOTE GRADUDATION IS MANDATORY AND WE ARE LOOKING FOR EXPERIENCE LOCAL CANDIDATES ONLY.

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

1. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Servicing walkin customers during Office Hours. Retaining PHs who come for Surrenders. Achieving RWP Targets in Renewals. Converting payment of PHs to Autopay mode. Achieving LAIP Targets. Visiting customers for all of the above or as required for the purposes of relationship management. Maintaining of all documentation, adhering to all processes and guidelines involved in operational procedures. 2. DECISIONS (Key decisions taken by job holder at his/her end) Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs. 3. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Coordinating with Sales for RWP, LAIP, Autopay and other activities External Clients Roles you need to interact with outside the organization to enable success in your day to day work Calling / Visiting PHs in collection of RWP. Calling / Visiting PHs in HHID data. Calling / Visiting PHs to collect and register Autopay Mandates. Calling / Visiting PHs to register LAIPs.

We are currently hiring for one of our client who is a leader in the Agri Tech space. It has been in the industry for the last 10 years. Details of the same are mentioned below: Job location - Marol, Andheri East / Pune (WFH) Working days - 6 days working Timing - 9 am to 8 pm ( 9 hr shift) No night shift Education - 12th Pass Experience - Minimum 6 months 1. Video Support Team - Languages Required: Marathi, Kannada, and Telugu 2. Support Team - Languages Required: Bengali Odia Punjabi 3. Recharge Languages Required: Telugu Punjabi Hindi and Marathi Candidates who apply need to have all their documents in place before applying - last 3 months pay slips - Offer letter - Experience letter - Reliving letter - Pan card - Aadhar card Immediate joiners preferred.

Job Details Hiring for international Process Customer Service - Salary: - Freshers: up to 3.5 LPA - Experienced: up to 6 LPA - Job Type: International Voice Process - Clients: UK and US clients - Working Days: 5 days/week, 2 days off Job Description - Responsibilities: - Handle customer queries and provide assistance - Resolve customer issues efficiently and effectively - Respond to customer queries in a timely and accurate manner - Follow up with customers for further information - Requirements: - Excellent communication and problem-solving skills - Patience when handling tough cases - Flexibility with rotational shifts Eligibility Criteria - Qualification: Graduate or undergraduate with good skills and fluency in English - Experience: Minimum 1 year of experience in International Voice Process/Non-Voice Process or freshers with good communication skills - Flexibility: Willingness to work in rotational shifts Contact Information - HR Swathi: 9538878907 (Call or whatsapp) - Email ID: swathi@thejobfactory.co.in Note - Immediate joiners preferred

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Nisha :- 9763458943

Process:- SBI Renewals Process | Voice Process -Fresher & Exp both can apply. -Salary: 14,500 In-hand -Role: Reminder Calls -Qualification: Minimum HSC -Comms: Average to Good -Shift: 9:30 AM - 6:30 PM -Week Off: Rotational Required Candidate profile Qualification: Min HSC Contact: HR Nisha Phone/WhatsApp: +91 97634 58943 Send your updated CV and schedule your interview Perks and benefits Benefits: Rotational Week off & Pick Up/Drop

Process - JFL (Dominos) -Inbound Customer service -Fresher or experience -Salary upto 18k -Qualification: Min HSC Shifts: 6 Days working Rotational week-off Rounds of Interviews:- HR round Operations round Client round Contact Details:- More Detail Contact (WhatsApp/Call) HR Nisha :- 9763458943

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG Fresher 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

( Customer Service) No. Of Opening:- 4 -Excellent communication -Graduate in Bsc agriculture (fresher/experience) Salary:- 17000 in hand 21000 CTC language MARATHI, GUJRATI, BENGALI rotational shift rotational off Required Candidate profile Centralized pick and drop facility from thane station.

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Kaunain on 7975182692 Job Locations : 1. Manyata Tech Park- International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 6 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 6. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Kaunain on 7975182692 Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducation

Role & responsibilities Handle inbound or outbound international calls from customers . Resolve customer queries, issues, and complaints efficiently and professionally. Maintain customer satisfaction by providing accurate and timely information. Follow standard operating procedures (SOPs) and scripts during calls. Document call details and maintain records in the CRM system. Upsell or cross-sell services/products when required (if part of a sales process). Meet performance targets such as call quality, call handling time, and customer satisfaction. Respond to customer queries via email, chat, or ticketing systems . Handle back-office tasks such as data entry, order processing, or form verification. Review, analyze, and resolve issues following process guidelines. Ensure timely and accurate responses while maintaining high quality standards. Coordinate with internal teams to resolve customer issues when needed. Maintain confidentiality and data security at all times. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

*Graduation not mandatory *Min 1 years into any voice process *salary *Tamil-15 to 18 *Hindi-20 take home *kannada-21 *malayalam-19 to 20 *rotational shift/week off *Night shifts *male candidates *Direct walk in *chennai call hr -9940812026

Hiring: Voice Process Executive International Client Support (Conduent business services) Education: Any graduate Experience: 1+ in international voice process/customer service (international client) Required Skills: Excellent English communication both verbal and written Experience in outbound calls and collections Strong analytical ability to compute complex information Effective problem-solving, reasoning, and active listening skills Willingness to work permanent night shifts (US time zones) and rotational offs (no night shift allowance) Benefits: Complimentary 2-way cab service Competitive salary package Supportive and engaging work environment Interested candidates can contact HR Saahil at 6361313341 or Saahilisaq.sait@conduent.com

Hi Jobseeker, We are hiring for Customer Service Executives Salary- 17k to 35k ctc 6 working days with rotational off Fresher/ Experienced Voice (UG/Graduate) Non - voice ( Graduate with 1 Year of Experience ) Key Responsibilities: Handle high volume of inbound and/or outbound calls inquiries from customers. Assist customers with queries related to products, services, billing, troubleshooting, and account management. Resolve customer complaints efficiently and empathetically. Record customer interactions and update account information accurately . Adhere to company policies, processes, and standard operating procedures. Participate in training sessions to improve product knowledge and customer handling skills. Collaborate with team members and escalate complex cases to higher support levels when necessary. Qualifications: Graduate can apply. Experience / Fresher. Excellent verbal and written communication skills in English. Strong interpersonal and problem-solving skills. Comfortable working in a fast-paced, target-driven environment. Interested candidates can apply or drop your cv on 9250024048 (Nandini) Regards, Nandini HR Executive Shining stars ITPL

HELLO JOB SEEKERS!! GREETINGS FROM SHININGSTARS!! ANY UNDERGRADUATE/GRADUATE/FRESHER/EXPERIENCED ALL CAN APPLY IMMEDIATE JOINERS ONLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in NOIDA ? ShiningStars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS, CHAT PROCESS. LOCATION- NOIDA SECTOR 58,62,60,63 and 127. ROLES AND RESPONSIBILITIES- *Resolving customer issues brought to your attention. *Ensuring customer satisfaction by listening to them and solving their problems. *Performing quality assurance surveys with customers. *Interacting with customers to determine whether they have a desirable and shareable experience. *Possessing the knowledge and ability to improve customer service experience of the customers. ELIGIBILITY- *Undergraduate/Graduate any can apply. *Freshers and experienced candidates both are welcome to apply! *Communication Skills: Brilliant presentation and strong verbal/written skills. *Must be comfortable with Work From Office. SALARY- FRESHERS: UPTO 20k CTC EXPERIENCED: UPTO 30k CTC PERKS AND BENEFITS- PERFORMANCE BASED BONUS INTERVIEW MODE- WALK-IN INTERVIEW You can give me a call or can share your resume on this Number: Regards, Sohil Sharma (6393179544) (HR Executives) ShiningStarsITPL. #jobs2025#domesticvoice#bpo#bpovoice#freejobs#immediatejoiners#workfromoffice #noida #noidajobs#noida#domesticprocess #communicationskill #voiceprocess #chatprocess#nonvoiceprocess #emailprocess#voice #callcenter #telecalling #customerservice #voiceprocess#inboundcalls