2170 Csat Jobs - Page 43

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1.0 - 6.0 years

3 - 3 Lacs

bengaluru

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Hiring: Sales & Customer Support Executive (Voice Process) Job Location: Bangalore Work Mode: Work From Office (WFO) Shift: Day Shifts Working Days: 6 Days (1 Day Rotational Off) Requirements : Minimum 1 year experience in Sales or Customer Service Fluency in English and Hindi is mandatory Excellent communication and interpersonal skills Immediate joiners preferred Compensation : CTC: 26,000 per month Incentives: Up to 40,000 per month (performance-based) Why Join Us? Attractive incentives and growth opportunities Positive and energetic work environment Opportunity to enhance your sales & customer handling skills CONTACT Kanak- 9251688429

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1.0 - 6.0 years

4 - 4 Lacs

bengaluru

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Role: Customer Support Executive (Voice Process) Location: Bangalore Work Mode: Work From Office Shift: Day Shifts Working Days: 6 Days (1 Rotational Off) Requirements: Minimum 1 year of experience in Customer Service Fluency in English and Hindi is mandatory Strong communication and interpersonal skills Immediate joiners only Compensation: CTC: 37,000 per month Incentives: Performance-based, attractive earning potential Why Join Us? Excellent career growth opportunities Competitive salary with high incentives Supportive and energetic work culture Enhance your sales & customer handling skills Contact for more details: Kamya 9084148502

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2.0 - 7.0 years

3 - 4 Lacs

chennai, bengaluru

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Greeting from Teleperformance...! Looking for immediate joiner Candidate must have experience in voice process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in Voice process Salary up to 4 LPA 6 days working Contact - 9449900627, yamanurappa.kuri@teleperformancedbs.com

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1.0 - 6.0 years

5 - 12 Lacs

gurugram, bengaluru, delhi / ncr

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TEAM LEADER || INTERNATIONAL BPO || Bangalore and Gurgaon On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Bangalore and Gurgaon Gurgaon CTC - Up to 12 LPA Bangalore CTC - Up to 8 LPA Need Only Graduates Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage...

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1.0 - 6.0 years

5 - 12 Lacs

gurugram, bengaluru, delhi / ncr

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TEAM LEADER || INTERNATIONAL BPO || Gurgaon and Bangalore On Papers Candidate Will Get the Designation Of Assistant Manager But Roles Will Be of Team Lead Mandate - Need 1 + Yrs of Exp as a Team Lead in to International BPO ( Mandate) For - Gurgaon and Bangalore Gurgaon CTC - Up to 12LPA Bangalore CTC - Up to 8 LPA Willingness to work in rotational shifts and on rotational offs Excellent verbal and written communication skills 5 Days Working Opportunity to work in a fast-paced, international work environment Immediate Joiners/ 1 month notice holders Work from Office Experience working into BPO Domain is a MUST Should have experience in Team Handling- Attrition, Shrinkage, CSAT, SLA Managemen...

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5.0 - 9.0 years

6 - 8 Lacs

navi mumbai

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Job Role: Associate Manager Location: Airoli (Work From Office) Process : Telecom Voice process (US process) Required Qualification: Graduate or Postgraduate Overall Years of Experience and required Skill Sets: Minimum 6-7 years with hands in international process Team handling experience Understanding of attrition, shrinkage occupancy, Service Level, AHT, CSAT, NPS Be attentive to details Be able to work in a fast-paced environment Have good working knowledge in MS Office applications: Word, excel, & PPT Be able to adjust quickly and smoothly to changing priorities and conditions Have ability to interpret data, identify trends, and make suggestions for improvements Have strong analytical sk...

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3.0 - 5.0 years

6 - 7 Lacs

patna

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A Business Manager - Design will be responsible for managing the designing for 12 to 15 projects month-on-month through a team of 6 to 10 designers. The output of which would be achieved through managing their design productivity, imparting required trainings and design discussions. Roles and Responsibilities Managing Designing Projects. Managing and ensuring the productivity and work output of a Team of Designers. Customer Experience & Relationship Management. Ensuring output on design Net Promoter Survey (Customner rating). Training designers on technical details (wherever required). Managing/ leading design discussions.

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1.0 - 6.0 years

3 - 5 Lacs

noida, gurugram, delhi / ncr

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HIRING FOR CUSTOMER SUPPORT ROLE INBOUND VOICE PROCESS ROTATIONAL SHIFTS GURUGRAM / NOIDA WFO BOTH SIDE CABS SAL- 40K CTC + INCENTIVES WALKIN INTERVIEWS ONLY SHARE CV WhatsApp 8860800235 - KAJAL Required Candidate profile GOOD VERBAL COMMUNICATION SKILLS CANDIDATE SHOULD BE IN DELHI NCR (MANDATORY)

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1.0 - 5.0 years

3 - 6 Lacs

gurugram, delhi / ncr

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Hiring for international voice process Min 1 yr exp. in international voice grad/ug both can apply max package 50k in hand both side cab us shifts location Gurgaon contact n ping me on:8860504623 siddhiimaginators@gmail.com

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2.0 - 7.0 years

5 - 6 Lacs

hyderabad, pune, bengaluru

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Role- Quality Analyst - Service Desk Experience-Min 2 Years in international BPO (Service Desk)| Technical Support Call Monitoring /Audit | QC Tools | RCA Min. 1 Year as Quality Analyst on papers Shift- Night shift CTC- Up 6 LPA Notice- 0-30 Days WFO

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4.0 - 9.0 years

4 - 6 Lacs

pune

Work from Office

Female Candidates can apply. Must have Min 1+yrs exp as a Team Leader from International Healthcare or Insurance Process BPO. Must know KPI's and Team Leading Skills. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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1.0 - 6.0 years

3 - 5 Lacs

gurugram, delhi / ncr

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Hiring for international voice process Min 1 yr exp. in international voice grad/ug both can apply max package 6.5lpa both side cab location Gurgaon contact n ping me on:8448760516 sonam.imaginators@gmail.com

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6.0 - 11.0 years

5 - 10 Lacs

hyderabad

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HR Name: Srujan Devabhaktuni Contact : 8008286655 Email Id: Srujan.devabhaktuni@marketstar.com Role: Team Lead. Experience: 3+ Years Location: Hyderabad About the Client: A technology company that connects consumers with their favorite local businesses in more than 25 countries across the globe. Founded in 2013, our client builds products and services to help businesses innovate, grow, and reach more customers. the focus is on building infrastructure for local commerce, enabling merchants to thrive in the convenience economy, giving consumers access to more of their communities, and providing work that empowers. Role and Responsibilities: Driving client KPIs Stakeholder Management Maintainin...

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0.0 - 1.0 years

1 - 2 Lacs

pune

Work from Office

Customer Support International Voice Exp : 0 - min 6 months (Any) CTC - 18 - 22k + Variables Any Graduate 5 Days Working Both side cab 24*7 Shifts Walk-In Interview Location - Pune Need Immediate Joiner 7023955677 - HR Kajal

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3.0 - 5.0 years

7 - 11 Lacs

pune

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Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do 1. Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures tim...

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10.0 - 20.0 years

18 - 20 Lacs

pune

Work from Office

Looking for overall 10+ years of experience in International BPO- Customer service Must have managerial experience for more than 4-5 years on papers Location- Pune WFO| US Shifts 5 Days working CTC- 19-20 LPA Any grad Contact- 9214334811 Aman

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10.0 - 20.0 years

9 - 15 Lacs

pune

Work from Office

Must be a Manager in Service Desk / IT Support Operations International Voice process BPO. Handled 100+ Service Dsk professionals Team / ITSM. Rotational Shifts Fluent in English Call 8447780697 send CV monu@creativeindians.com

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3.0 - 8.0 years

2 - 4 Lacs

nagpur

Work from Office

Job description Opening_Team Leader - Operations (Domestic E-Commerce Inbound) _Nagpur Only Immediate joiner 5 days working with 24/7 rotational shift. Looking a candidate with overall Minimum 4-8 years of experience in those as a TL for voice Process should at least 1 to 2 year on paper. Voice Experience -Mandate E-Commerce Domain Experience - Added advantage. Good communication Budget - INR 4L Should know KPI/KRA/Attrition/Shrinkage/Occupancy/CSAT/DSAT/SLA/AHT. Graduation - Mandate Only immediate joiner. Inbound Should have prior experience of handling voice process Responsible for meeting the SLA targets Excellent real time management skills Ensure schedule adherence and create an encoura...

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2.0 - 4.0 years

2 - 5 Lacs

gurugram

Work from Office

What drives us? A single tap on your phone unlocks a world that transforms your entire car ownership journey, covering every milestone - from finding your perfect match to keeping it running smoothly, to selling it later. That's the future we are building at CARS24. Our mission is to ensure car ownership is stress-free. We want our customers to focus on the open road, not roadside worries. We are building a one-stop shop, a Super App for all their car needs, powered by technology, data science, and deep customer insights. We are already one of the largest Auto-tech companies in the world, but we are not stopping here. We aim to grow 10x in the next five years. What will you drive? Resolve cu...

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12.0 - 15.0 years

15 - 20 Lacs

chennai, bengaluru

Work from Office

Domain: BFSI (Banking, Financial Services), Regulatory Technology (RegTech) Key Responsibilities: Project Delivery Management: Lead and manage the planning and execution of multiple projects, ensuring timelines, deliverables, and quality standards are met. Develop and implement processes and procedures to ensure efficient and effective project delivery. Risk Management: Identify potential operational and delivery risks and develop mitigation strategies to ensure smooth project execution and service levels are maintained. Governance and Strategy Implementation: Contribute to the development of systems, processes, and procedures for governance initiatives. Communicate the outcomes to ensure th...

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4.0 - 9.0 years

4 - 8 Lacs

bengaluru

Work from Office

Must have Min 1+yrs exp as a Team Leader from International Voice Process BPO. Should be Team Leader on papers from International Voice process. Must know KPI's CSAT/NPS/AHT US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

Work from Office

Role Purpose The purpose of the role is to provide timely, accurate and quality MIS reports, dashboards to the external & internal stakeholders of account(s) as per the defined process and standards of security and compliance Do Prepare timely and accurate MIS reports and dashboards as required by the stakeholders Interact and work closely with management, internal stakeholders & clients to understand the business information needs Ensuring all reports & dashboards are prepared as per stakeholder requirements as per the desired frequency (weekly/ monthly/ quarterly) Ensure regular review with the MIS Team Lead for 100% accuracy before populating any customized dashboard or generating any cus...

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3.0 - 5.0 years

4 - 8 Lacs

pune

Work from Office

Role Purpose Consultants are expected to complete specific tasks as part of a consulting project with minimal supervision. They will start to build a core areas of expertise and will contribute to client projects typically involving in-depth analysis, research, supporting solution development and being a successful communicator. The Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values Work stream leader or equivalent and coordinates small teams Receives great feedback from the client Client focused and tenacious in approach to solving client issues and achieving client objectives Organises work competently and ensures timeli...

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8.0 - 10.0 years

6 - 10 Lacs

gurugram

Work from Office

Role Purpose Principal Consultants are expected to have a deep area of consulting expertise, with a good understanding of the clients business landscape and an ability to manage the delivery of consulting solutions that achieve clear business value. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations. Principal Consultants develop and support closure of sales opportunities through their consulting expertise and client relationships. The Principal Consultant must achieve high personal billability. Do Consulting Execution An Ambassador for Wipro tenets and values Consulting Project manager or equival...

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5.0 - 8.0 years

4 - 7 Lacs

bengaluru

Work from Office

Role Purpose Senior Consultants are able to leverage their experience to deliver discrete projects with minimal supervision. They demonstrate clear understanding of the clients business issues, detailing and tailoring consulting solutions to generate maximum value through idea generation and engagement experience. The Senior Consultant must achieve high personal billability. Do Consulting Execution An ambassador for the Wipro tenets and values, secures great feedback from multiple clients Consulting project Manager or equivalent coordinates teams of consultants, responsible for assuring quality of deliverables Flexible in approach, ability to coordinate resource with expertise in various are...

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