1541 Csat Jobs - Page 35

POSITION TITLE : Technical Support Team Lead, US We are seeking a motivated and customer-focused individual to join our team Infimobile as a Tech Support Support Lead. InfiMobile is a premium mobile virtual network operator that provides reliable nation-wide coverage across the United States with cost effective and budget-friendly plans. To know more about us, check https://infimobile.com/ Key Responsibilities Oversee the day-to-day operations of the Technical Support Team Act as a senior agent who will drive customer satisfaction through customer support Provide direct supervision of the technical support staff which may include: recruitment, evaluations, and disciplinary actions Act as a m...

International Tech.Voice Process Experience-1 year min in International Tech Voice Process CTC-Up to 4 LPA Any Graduate Location-Pune/Bangalore Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah:7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 1 year of experience in International Technical Voice Process in Service Desk. Should have good communication and must be a Graduate. Semi-Voice exp. can also apply. Perks and benefits Both Side Cabs Salary+Incentives+Allowances

International Voice Process Experience - Min. 6 months exp. In International Voice Process CTC-Up to 4.92+Bonus Location -Pune No Relocations Night Shifts WFO-5 Days Working Excellent Communication HR Anugrah: 7737536478 / genesisanugrah@gmail.com Required Candidate profile The candidate must have at least 6 months of experience in International Voice Process. Should have good communication. Semi-Voice exp. can also apply. No Relocation outside of Maharashtra. Perks and benefits Both Side Cabs Salary+Loyalty bonus

Job \u2022 Study RFQ based on customer request. \u2022 Plan to prepare a new requirement document like Machine Power Calculation, IO list, BOM and Manuals \u2022 Knowledge in E-Plan checking and drafting. \u2022 Machine Assembly and Testing of panel & field wiring \u2022 Provide solutions for problems/ Troubleshooting during Assy/Testing \u2022 Knowledge in Pneumatics & Hydraulics Elements \u2022 Attending calls from customers to provide on time warranty & Post Warranty support and Ensure Zero production loss to the customers. \u2022 Need to ensure CSAT Score > 95% for all the customers. Work Experience Diploma -EEE / ECE with 2 - 3 years of experience in Assembly/Testing Machine Building an...

Role and Key Responsibilities: • Responsible for the day-to-day supervision of a group of call centre associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Regularly impart effective coaching to direct reports, enabling consistent high performance delivery • Identify performance related issues, develop an action plan for improvement and implement corrective action • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls...

Position: Customer Success Account Manager - Digital Sales, Adobe Business Unit: Global Business Direct Customer Segment: SMB- North Americas Adobe Solutions: Adobe Digital Media Solutions Location: Noida, India, Adobe. Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brands—everything they need to design and deliver exceptional digital experiences. We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences...

Responsibilities: guidelines while Quality Auditor Job description: The quality auditor is responsible for evaluating and improving the quality and effectiveness of the processes within the organization. This role involves conducting audits, identifying defects, analysing performance metrics, providing actionable feedback, and collaborating with cross-functional teams to resolve issues and customer interactions. Eligibility criteria: Minimum of 2 years of experience as a quality auditor in sales and support Key Abilities: Evaluate customer interactions, identify areas for improvement, and provide actionable feedback to enhance agent effectiveness Experience in analyzing trends, conducting ro...

Skill required:Query Management - Service Desk Designation:Management Level - New Associate Job Location:Mumbai Qualifications:Any Graduation Years of Experience:0 to 1 years What would you do The responsibility of an advisor as customer service associate will be to assist our customers end to end for any queries around billing, package related and technical support. Requires advisor to personalize the conversation, manage productivity, display strong communication skills and create sales opportunity. Candidates needs to display attention to detail, show ownership and be able to embrace feedback. Ability to multi-task in usage of different applications and adhere to key compliance measures. ...

Designation : Regional Head - Account Management Location: Bengaluru Key Roles & Responsibilities: Introduce and implement standardized processes and customer experience initiatives across all clusters within the assigned region, ensuring consistency and high Customer Satisfaction (CSAT). Drive collaboration across Community Managers, Cluster Heads, and cross-functional departments to foster a unified client-centric environment across centers. Strategically manage and oversee the client lifecycle region-widefrom onboarding to exitensuring consistent client engagement and satisfaction. Understand regional customer demographics and business needs to deliver tailored experiences that enhance fa...

Role: Technical Team lead Exp : 6+yr of Experience in Service Desk / Technical Support 2+ year in the role of a Team lead. Edu: Any Graduate Excellent Communication Required Immediate Joiners Only Contact HR Ayesha :7676529751 ( WhatsApp )

Required Exp: Minimum 1 Year in Customer service International voice exp is mandatory. Qualification: Graduate CTC: Up to 4.5 LPA Location: Bangalore Notice Period: Immediate Joiners Shifts: 24/7 Rotational Contact - Divyanshi(8905115503) Perks and benefits Both Way Cab Allowances and Incentives

Domain: International Customer Support Experience: Minimum 1 Year Qualification: Graduate (Mandatory) CTC: Up to 5.75 LPA Location: Bangalore Notice Period: Immediate Joiners Only Shifts: 24/7 Rotational (US Shifts) Contact - Divyanshi(8905115503) Perks and benefits 2 ways CAB Allowances and Incentives

Team Leader for International Voice Process. ** Salary upto 6 LPA** Call or Whatsapp @ 8723051470 / 8453399504 / 9387861694 / 6002281943. Required Candidate profile - Min 1 year experience as Team Leader in International Process. - Excellent communication skills in English. - Graduation (Preferred). Call @ 8723051470 / 8453399504 / 9387861694 / 6002281943.

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @6364822002/ 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @6364822002/ 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Foundever is currently seeking a Call Quality Analyst for their Telecom Process into ISP for Navi Mumbai location. The ideal candidate must have a minimum of one year of experience as Quality Analyst for international process. Join us and be part of our dynamic team! About the Role - Responsible for calibrating and supporting quality standards. Participates in joint call (contact) monitoring with client, client services team and call center team. Ensure that client quality and corporate customer satisfaction goals are met or addressed in a timely manner. Analyze customer satisfaction and dissatisfaction data; recommend solutions to address root cause. Monitor quality and accuracy attributes;...

Role & responsibilities Support Team/Coach (SME) shall: (i) Support in the new hire experience classroom including crosschecks and contact handling. (ii) Possess knowledge of where learners are in their learning whenever providing support. (iii) Facilitate debrief sessions. (iv) Observe and support contact handling, observe behaviors such as hold, tool usage, and efficient navigation. (v) Attend and engage in the reinforcement training and contribute when applicable. (vi) Support questions through various communication tools. (vii) Supervise assigned team to meet or exceed client and corporate goals including C-SAT and FCR, Operational metrics, Quality, Customer satisfaction, Client satisfac...

Domain:- Customer Support - Intl. Voice (Banking Domain) FRESHERS WELCOME Exp: Min 1 Yr in Intl. Voice Process CTC: Up to 4.5 LPA + allowances+incentives Loc: Bangalore | WFO Shift: 24/7 US Rotational Notice: Immediate Contact- HR Kritika 9784269728

Job description We Are Hiring for International voice Profile -: Associate / Senior Associate (Technical & customer Support) Languages req: Excellent English communication Requirement -: Good Communication Skills Exp-: 1- 5 yrs in int voice Shifts: Rotational Location : Bangalore, Hyderabad Responsibilities and Duties: The primary responsibilities of a Customer Service specialist would be: Handling escalations and complex queries. Manage large amounts of incoming and outgoing calls / Emails/ Chats Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints. Identify and assess customers needs to achieve satisfaction Bui...

Hi Job Enthusiasts! Greetings from ShiningStars Hiring for Assistant Manager Operations Lucknow Location. Company: Leading Multinational BPO (E-commerce Voice Process) Job Type: Full-Time | Work from Office Location: Lucknow Open Positions: 10 About the Company: We are a trusted BPO partner for some of Indias top e-commerce brands. With a strong presence across the country, we specialize in delivering efficient and quality-driven customer service. Our Lucknow branch is expanding, and we are looking for enthusiastic leaders to join our operations team. Roles and Responsibilities: Supervise daily operations of the e-commerce voice process team. Lead and motivate a team of customer support agen...

Job description Job Summary You make sound judgments and promote a Associate / Candidates focused environment. You optimize execution and results. You inspire commitment through communication and influence. You demonstrate adaptability while thinking and acting strategically. You build and sustain internal and external relationships. Flexible to work in US hours shifts. About the team The Walmart Contact Center specializes in providing best-in-class service to customers, stores, and associates via phone, chat, email. We are a metrics driven center dedicated to driving results where our associates thrive in this high-volume environment that handles over 10 million contacts per year. We Invest...

We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606523804 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Interested candidates can apply and share the resumes at mridula@symbiosisindia.net Key Responsibilities: BPO Vendor Management Own daily operations with outsourced service providers Ensure SLA/KPI adherence, efficiency, and governance (QBRs, escalations) Drive contracts, compliance, and vendor transitions Customer Advocacy & Resolution Champion voice-of-customer in strategic decisions Improve CSAT, NPS, FCR through feedback loops and data analytics Lead root cause initiatives to resolve service friction AI & Digital Enablement Support AI initiatives like chatbots, predictive analytics, and intelligent QA Collaborate with Tech/Product teams for digital-first CX rollouts Enable automation and...

HIRING IN TASKUS FOR INTERNATIONAL VOICE PROCESS Location : Gurgaon Salary : 30-37k CTC Requirements : - Minimum 3months of experience is required in international BPO - UG\Graduates both can apply - Excellent communication skills are required - Immediate joiners only Interested can drop their resume on HR SHRISHTI : 8079005766 HR DIVYA : 9509200690

Domain: International Customer Support (Voice) Experience: Minimum 1 Year Required Qualification: Graduate Location: Bangalore CTC: Up to 4.5 LPA Shift: 24/7 Rotational Work Mode: Work from Office (WFO) Notice: Immediate Contact: HR Aman 8306474104