3546 Csa Jobs - Page 7

Job Title: ServiceNow Business Analyst (with CSA and CIS Certification) Experience: 4+ Years Location: Hybrid PAN India Job Description: Responsible for gathering business requirements, translating them into functional specifications, and supporting ServiceNow solution delivery aligned with ITSM/ITOM/ITBM or other modules. Key Responsibilities: Conduct requirement workshops with stakeholders. Document business, functional, and non-functional requirements. Work with developers to translate requirements into technical stories. Validate ServiceNow configurations and workflows. Perform UAT, regression testing, and release validation. Create process documentation and training materials. Ensure co...

Roles and Responsibilities Design, implement, and maintain ServiceNow platform solutions for clients across various industries. Collaborate with cross-functional teams to identify business requirements and develop technical solutions using ServiceNow's IT Service Management (ITSM) module. Develop and maintain CMDB, ITSM, ITOM, CSA, CIS configurations on the ServiceNow platform. Provide expert-level support for incident management processes within an organization. Ensure compliance with industry standards such as ITIL through effective implementation of best practices. Desired Candidate Profile 10-15 years of experience in IT Services & Consulting with a focus on ServiceNow Platform Architect...

Job Title: ServiceNow Tester SAM (Software Asset Management) Experience: 4+ Years Location: Hybrid PAN India Job Description: Responsible for testing ServiceNow SAM implementations, ensuring that software asset management processes and workflows meet business and compliance requirements. Key Responsibilities: Review SAM requirements, business rules, and workflows. Develop and execute test cases for ServiceNow SAM modules. Perform functional, integration, regression, and UAT testing. Validate license compliance, entitlements, and inventory reconciliation processes. Document defects, track resolution, and verify fixes. Work closely with developers, business analysts, and administrators. Suppor...

Position Purpose Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal. Responsibilities Direct Responsibilities Responsible for setting up Risk IT Cyber solutions on the ServiceNow platform. Example of Modules: IRM (Integrated Risk Management, SecOps (Security Incidents), CMDB, Entities Mgmt., Controls, Audit Management Contributes to the phases of feasibility analysis and design, brings an expert opinion on the feasibility and complexity of implementation in ServiceNow Produces technical feasibility analysis, gap analysis, design proposals, macro estimations, scripting, reporting Analyzes the User...

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services an...

Preparation of Bill of Quantity (BOQ) based on construction drawing CSA Specification includes all works. Apply the standard procedures and practices to perform day to day work. Ensure full coordination between CSA disciplines/Trades. Preparation of Cost Estimation for CSA Works and Pricing, Rate Buildup of Materials, Labor, Plants, and other misc. Support on Post contract activities / Engineering support for CSA trades. He /She should perform Take-off for the selected items for a trade individually. He / She should support Estimator; as and when required He / She shall act as supporting member for completing the tasks assigned to the team. Should verify the checklists / verify whether the s...

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity

Notice Period: Immediate. Employment Type: Contract Minimum of 5+ years hands on experience in developing applications using PRPC. Very good analysis and debugging skills CSA certifications Excellent communication skills

We are looking for a skilled professional with expertise in PEGA and Java skills to join our team at IDESLABS PRIVATE LIMITED, located in Bangalore. The ideal candidate will have 6-8 years of experience. Roles and Responsibility Collaborate with cross-functional teams to design and implement PEGA applications using Java. Develop and maintain high-quality code that meets industry standards. Troubleshoot and resolve technical issues efficiently. Participate in code reviews and contribute to improving overall code quality. Work closely with stakeholders to understand business requirements and provide solutions. Stay updated with the latest trends and technologies in PEGA development. Job Requir...

Role & responsibilities : Support, maintain, and extend existing FSO platform functionality within ServiceNow. Design, configure, and implement new features and enhancements aligned with business requirements. Collaborate with scoped app teams to manage integrations, plug-ins, and third-party solutions. Contribute to ServiceNow software release cycles by delivering configuration tasks and features. Troubleshoot, resolve, and document incident tickets related to the ServiceNow platform and hosted applications. Ensure adherence to ServiceNow best practices, coding standards, and platform governance. Participate in Agile development processes, including sprint planning, reviews, and retrospecti...

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 12 month exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Out...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) International Banking Process (Bpo) Hiring for International BPO For Voice/ Email chat Process / Sales Process BPO / KPO SAL 70K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / ...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) Hiring for International BPO For Voice/ Email chat Process / Sales Process BPO / KPO SAL 70K + Bonus- JP Morgan/ Tc$ / Accenture/ Tsi / Fadv (Sterling) / Barcalys / Radius / Amex / Sembridge / Sutherland / HEXAWARE / WNS / FCS / EPICENTER & many more * Salary is upto 70,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available * Telephonic Interview * Fixed Shift / Weekend s Off * Call or WhatsApp Kabir 8779897221 TOP 45 BPO / KPO JOBS AVAILABLE IN MUMBAI / PUNE / DELHI BARCLAYS / JP MORGAN / ACCENTURE / TC$ - T@T@ / Tech-Mahindra - TMBS / SEMBRIDGE / Concentrix / Ttec / Teleperformance ...

Key Responsibilities: Define decision frameworks for AI model training (e.g., case handling, SLA tracking). Create realistic tasks based on ServiceNow workflows. Write clear instructions aligned with business processes and represent them in JSON format. Use SQL for data analysis and task validation. Apply prompt engineering for structured task execution. Required Skills & Experience: 4-6 years of ServiceNow experience, particularly with CSM, ITSM, and HRSD. Strong knowledge of workflows, cases, incidents, requests, SLAs in ServiceNow. Proficiency in JSON and SQL. AI model training experience and strong prompt engineering skills. Excellent communication and customer-facing experience is a plu...

Role & responsibilities The ServiceNow Consultant will join the high performing ServiceNow implementation team, this team works only on ServiceNow implementation & transformation projects. • The ServiceNow Consultant will be a high-performing independent individual contributor, will work as a track lead for implementation like incident management and integration tracks. • Candidate will work on Scrum principles, fast paced sprint/agile methodology (2 weeks) to implement a ServiceNow application for clients. (Stories, scrum task, test task, peer • The ServiceNow Consultant is responsible for designing technical solutions on the ServiceNow platform to satisfy the business needs of the IT depar...

Mega hirings for Noida & Gurugram location. Non voice and voice process. UG and Graduate Freshers and Experience Salary- 15k to 45k (Noida) 15k to 40k (Gurugram) Cab allnce Contact me or drop your resume for more information. 9076544890 HR Aakash.

Firstsource Solutions Ltd is looking for CSA to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries and resolve complaints in a timely and professional manner.Communicate with customers through various channels, including phone, email, and live chat.Collaborate with other departments to resolve customer issues and ensure customer satisfaction.Maintain accurate records of customer interactions and transactions.Identify opportunities to improve the customer experience and provide feedback to management.Adhere to all customer service standards and protocols.Excellent communication and interpersonal skills.Ability to handle difficult customers and resolv...

Roles and Responsibility Manage and coordinate recruitment processes to ensure timely completion of hiring targets. Develop and implement effective recruitment strategies to attract top talent. Build and maintain relationships with clients and candidates for successful placements. Conduct interviews and assessments to evaluate candidate fit and skills. Collaborate with the HR team to develop and implement employee engagement initiatives. Analyze recruitment metrics to identify areas for improvement and optimize processes. Job Requirements Proven experience in recruitment or a related field, with a strong track record of success. Excellent communication, interpersonal, and negotiation skills ...

Roles and Responsibility Handle customer inquiries and resolve issues through various channels, including phone, email, and chat. Provide excellent customer service and ensure satisfaction. Work in a fast-paced environment and meet productivity targets. Collaborate with team members to achieve common goals. Maintain accurate records of customer interactions and transactions. Continuously improve knowledge and skills to stay current with industry trends. Job Requirements Excellent communication and interpersonal skills are required. Ability to work in a blended process environment, including both voice and non-voice processes. Proficiency in handling multiple tasks simultaneously while mainta...

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various communication channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills Required Candidate profile Excellent communication and interpersonal skills. Ability to work in a dynamic and changing environment. Strong problem-solving and analytical skills. Proficient in using computer systems

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various communication channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills Required Candidate profile Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary.

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various communication channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills Required Candidate profile Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary.

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various communication channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills Required Candidate profile Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary.

Handle customer inquiries and resolve issues professionally. Provide exceptional customer service through various communication channels. Work effectively in a team to achieve common goals. Utilize problem-solving skills Required Candidate profile Excellent communication and interpersonal skills are essential. Ability to work in a dynamic environment and adapt to changes. Strong problem-solving and analytical skills are necessary.