1362 Csa Jobs - Page 5

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

TOP MNC, located at GURGAON is hiring for INTERNATIONAL VOICE & CHAT PROCESSES. Salary Range: 15K to 23K inhand for Freshers 20K to 35K in hand for experienced candidates -------------------------------------------------------------------------------------- Education Qualification: Grad & Undergraduates Freshers can apply For experienced category, candidates must have proper documents. Evening & Night Shifts with both side cabs are available looking for candidates with good language proficiency. Hiring only for International Voice & Chat processes. CONTACT IMMEDIATELY --------------------------- Sr Hr Consultant: Runjun -- 9897083050 ( Call & Must WhatsApp the CV/ Basic details) Email: runjun18@gmail.com NO CHARGES

Role: Pega Architect (Pega LSA) Location: Chennai Work Mode: 5 days work from office Technical & Behavioral Competencies CPLSA (Certified Pega Lead System Architect) (Mandatory) Have hands on experience in PEGA V 7.1 or higher versions. (Mandatory) Nice to have PEGA Upgrade experience SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Direct Responsibilities: To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected Regards Ramkumar 9363437874

Hiring Alert: Back Office Executive Location: Bangalore (Work From Home) Job Type: 3-Month Contract Process: Blended (Voice + Non-Voice) Experience: Minimum 1 Year Qualification: Graduate Working Days: 6 Days a Week Salary: 23,000 CTC

Job Title : Pega Location State : Karnataka,Tamil Nadu,Telangana Location City : Bangalore, Chennai, Hyderabad Experience Required : 6 to 8 Year(s) CTC Range : 6 to 9 LPA Shift: UK Shift Work Mode: Onsite Position Type: C2H Openings: 2 Company Name: VARITE INDIA PRIVATE LIMITED About The Client: Client is an Indian multinational technology company specializing in information technology services and consulting. Headquartered in Mumbai, it is a part of the Tata Group and operates in 150 locations across 46 countries. About The Job: 5+ years in Pega Decisioning and marketing. Desired Certifications: ? CSA (Certified System Architect), ? CSSA (Certified Senior System Architect) ? CPDC (Certified Pega Decisioning Consultant) Need to Have: ? Experience defining decision architecture, solutions & designs for Pega Decisioning and Pega Marketing. ? End-to-end experience defining solutions, designs, and implementations in Customer Marketing, Segmentation, Adaptive MoClienting, and Campaign Management - Inbound and Outbound. ? Extensive knowledge on NBAD implementation. ? Experience in distributed systems, large-scale non-relational data stores, data moClienting, database performance, and multi-terabyte data warehouses. ? Knowledge of various Pega Marketing & Decisioning, Essential Job Functions: 5+ years in Pega Decisioning and marketing. Desired Certifications: ? CSA (Certified System Architect), ? CSSA (Certified Senior System Architect) ? CPDC (Certified Pega Decisioning Consultant) Need to Have: ? Experience defining decision architecture, solutions & designs for Pega Decisioning and Pega Marketing. ? End-to-end experience defining solutions, designs, and implementations in Customer Marketing, Segmentation, Adaptive MoClienting, and Campaign Management - Inbound and Outbound. ? Extensive knowledge on NBAD implementation. ? Experience in distributed systems, large-scale non-relational data stores, data moClienting, database performance, and multi-terabyte data warehouses. ? Knowledge of various Pega Marketing & Decisioning, PRPC concepts and rule types like strategies, offer flows, activities, when rules, functions, data transforms, decision logic, dataflows, datasets, adaptive models, reporting, agents, and ruleset management. ? Experience in implementing Pega Decisioning rules, Strategies, engagement policies, constraints, and channel configuration. ? Experience in developing, monitoring, and troubleshooting batch campaigns ? Knowledge of data flows, segmentation, AI concepts and experience in implementing changes to these modules. ? Ability to troubleshoot and resolve complex production issues ? Ability to develop integration with other system, troubleshoot and resolve integration issues ? Coordination with operations and testing team and provide defect fixes and bugfixes. ? Build and unit test of the application components and/or managing development activities, performing peer reviews, and escalating technical issues. Qualifications: Skill Required: Digital : Pega~Digital : Pega Decision Management How to Apply: Interested candidates are invited to submit their resume using the apply online button on this job post. About VARITE: VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA, UK, CANADA and INDIA. VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking, Cloud Infrastructure, Hardware and Software, Digital Marketing and Media Solutions, Clinical Diagnostics, Utilities, Gaming and Entertainment, and Financial Services. Equal Opportunity Employer: VARITE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, veteran status, or disability status. Unlock Rewards: Refer Candidates and Earn. If you're not available or interested in this opportunity, please pass this along to anyone in your network who might be a good fit and interested in our open positions. VARITE offers a Candidate Referral program, where you'll receive a one-time referral bonus based on the following scale if the referred candidate completes a three-month assignment with VARITE. Exp Req - Referral Bonus 0 - 2 Yrs. - INR 5,000 2 - 6 Yrs. - INR 7,500 6 + Yrs. - INR 10,000

Mega hirings for Lucknow location . Free to call : 9125776661 HR Harvindar / 8851339565 HR Anwar If call not receive please share your resume on WhatsApp Immediately. Profile : Customer Support profile Process : Voice Process and Non voice process Sector : BPO Location : Lucknow Skills : Good Communication in English. For Hazratganj:- Undergraduate & Graduate Freshers and Experience Salary :- 15k to 20k (Depends upon skills and process) incentive also. For Gomti Nagar:- Undergraduate & Graduate Freshers and Experience 6 days working Salary :- 15k to 17k (Depends upon skills and process) Incentives. . Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

Process:- Sales Executive - Insurance Process - Min qualification - 12th & Immediate Joiners - Salary:- Upto 18K in hand + unlimited Incentive - Having basic Knowledge of Computer - Fixed day shift - Location: Airoli, Navi Mumbai Required Candidate profile Candidate should be willing to work from office. To Schedule Your Interview Today ! WhatsApp your resume to Contact On:- HR Akshada - 9822472894 Perks and benefits Competitive salary with Unlimited incentives

HIRING FOR TELEPERFORMANCE LOGISTIC VOICE CUSTOMER SERVICE SAL FROM 30K TO 38K IN-HAND DEPENDING ON EXP AND EDU GRAD FRESHER/ UG EXP CAN APPLY, NOIDA LOCATION CALL/WHATSAPP Sugandh 9910813775 Yash 9911862220 Pankhuri 9811395870 Vishal 9811395907 Required Candidate profile BEST SALARY IN THE MARKET FINE WITH 24x7 SHIFTS LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, VIRTUAL INTERVIEWS BOTH SIDE CAB GREAT GROWTH OPPORTUNITES SHARE REFRENCES @ HR@HEAD-HUNTERS.IN Perks and benefits MEDICAL INS BENEFITS EMPLOYEE CENTRIC CULTURE

Hi Job Seeker, Greetings from Shining Stars! Hiring for the Immediate Joiners Location: Lucknow(Full time role), Noida(Part-time & Full time), Gurugram(Full time role) Salary: Lucknow (upto 2.5LPA) Noida (upto 3.5LPA) Gurugram (upto 4.5LPA) Role & responsibilities Handling Customer Queries via CHAT, VOICE or BLENDED . Troubleshooting and resolving customer issues. Providing Product Info. Maintaining records of logging customer interactions and outcomes. Meeting customer satisfaction and response time targets. Preferred candidate profile Excellent communication skills. Flexibilities with the rotational shifts. Flexibilities with the rotational week offs. Basic computer skills. Problem solving skills. BE AN EARLY APPLICANT a GREAT OPPORTUNITY FOR ALL WHO ARE SEARCHING! Candidates who are Interested in the profile do share your CV on the given number: 9453915028 (HR Anshika Tiwari) 9450957497 (HR Shrasti Pathak) Thanks & Regards Anshika Tiwari (9453915028) HR EXECUTIVE #bpo #customerservice #chatprocess #multinationalcompany #bpojobs #hiring #hiringalert #jobseekers #blendedprocess #parttimerole #communicationskills #css #csa #MNC

Salary : Upto 6 L.P.A Job Location : Kolkata Good communication skills with fluent English Rotational shift & week off 5-6 day working Call us : 6357157165/ 6265868084 Required Candidate profile Immediate joiner Excellent communication skill Freshers also eligible Should be ok with night shift and rotational shift Interview mode: Virtual BPO industry is first priority

Customer Support Associate Have to resolve customers query over Call & Chat. 5 Days working & 2 week offs 9 hour of the day, 8 hrs. work and 1 hour break Salary upto 35k for exp candidate fromInternational BPO Should be flexible in 24*7 shifts. Required Candidate profile - 1 year International Voice Process exp mandatory - Graduate / Undergraduate. - Should have good communication skills. - Immediate Joiner -Banking, Healthcare International BPO exp can apply

Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5.5 days working with cab services Contact- HR Abhishek @9639871135 Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! For More Details Call HR Kulsum-7026022000 / 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Somya @ 9461962110, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Aahana - 8583029467 Salary for Fresher - 3,20,000 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,50,000 LPA Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Aahana - 8583029467 Perks and benefits PF ESIC PICK & DROP

Job description We are hiring for Freshers to Experienced candidates for different Customer support roles in a MNC based at Gurgaon. Interested candidates can share their updated CV to touch.hr28@gmail.com NO OF POSITIONS : 100 INTERNATIONAL & DOMESTIC processes are available FRESHERS and EXPERIENCED candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 27K In hand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. FACE TO FACE TO INTERVIEW ONLY ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Monika - 9540632102( Call & WhatsApp) - Please call twice, if not connected. Email: touch.hr28@gmail.com NOTE: Please do not contact if you are looking for Work from home. TOUCH CONSULTANTS NO CHARGES NEW DELHI

Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14000 To 20000 + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Shubham Mob No:- 8551021894

- Process :- Customer Care - Kotak 811 (Telesales) || Outbound Process - Sales process (any one banking product - Credit card , Loan , insurance or Mutual Fund) - Freshers can apply - sal: 15 K +incentive - Hindi communication / Average English Required Candidate profile location- kasarvadavali thane Pick and drop available. To schedule your interview Call or Whats App Let your journey begin reach, HR Prathmesh at :-9607404867

Greetings from KVC CONSULTANTS LTD ! Hiring for International Customer Support Role for a leading MNC in Gurgaon NCR. Job Description International Customer Support Role. Eligible - UG/Graduates Excellent communication skills required. Fresher & Experienced both can Apply. Salary - Upto 4.50 LPA (Based on experience) 5 Days Working Rotational Shifts & Rotational Off Perks & Benefits Interested Candidates can Call or WhatsApp resume - Aditi- 89826 89969 khushi- 80851 24583 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu Yadav KVC Consultants Ltd

*PERMANENT WORK FROM HOME* Company-Provided System 5 Days Working (Rotational Offs) Rotational Shifts Salary: Up to 45,000 CTC/month Excellent communication in English Proficiency in Nepali and English Mandatory Baljit 9815111359

Virtual Interview Any Grad/UG Freshers & Exp Can Apply 5 Days Working/2 Days Off's Salary Upto 5 LPA + Perks Job Location:- Gurgaon/Noida Call Me For More info HR Aditi @9582050101 Refrences Are highly Appreciated !! Required Candidate profile NOTE:- Need Excellent Communication Skills

Greeting From The Job Factory....! Golden opportunity for freshers Fresher salary upto 4 LPA For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Position:- Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fre :- 12,000 to 14,000 + incentives. Salary Up To Exp :- 14000 to 16000 + incentives. Salary Up To Regional language :- Up To 18000 + incentives Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How To Apply..? To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact US:- HR Gaurav :- 7796427055

-------------Customer Service Agent------------- Location:- Mumbai Job Type:- Full-Time Qualification:- HSC Passouts Freshers & Experienced candidates welcome Graduates Freshers & Experienced candidates welcome Salary:- Up to 40,000/month (based on experience, communication skills, and performance) Shifts & Schedule:- Available Shifts: US, UK, and AUS shifts Work Days: 5 days a week with 2 rotational week offs Reqirements:- -Strong English fluency and excellent verbal/written skills. -A customer-first mindset with a proactive approach. -Positive attitude and a collaborative spirit. -Minimum HSC (12th Pass) or a Bachelor's degree is a plus Multiple Locations Offices in Malad, Chandivali, Thane, and Airoli Ready to biginYour Career Call/WhatsApp: 8369871512 Email: ShawnVibrantzz@gmail.com Regards, Shawn Pinto Vibrantzz Management Services

Role & responsibilities Receiving incoming calls & providing support to our customers on call. Preferred candidate profile Good verbal and written communication skills are required in both Hindi and English. Perks and benefits As per industry.