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8.0 - 10.0 years
11 - 16 Lacs
Pune
Work from Office
In This Role, Your Responsibilities Will Be: Review the product designs and provide review comments to designers, with respect to applicable UL, FM, CSA, IEC, and similar standards for products categories such as industrial and hazardous location Pressure, Temperature, and Flow transmitters Co-ordinate with local and international labs and certification bodies to get the products certified Assess the drawings, manuals, descriptive reports to ensure the compliance with the standards Prepare assessment report, construction review, test plan, sample requirement and execute the tests thru internal as well as external certification body test labs Identify the non-compliance gaps and co-work with design team to fix the issues Guide internal & external customers regarding the matters of both ordinary and hazardous location product safety certifications Participate in Engineering changes, conducting the analysis of modifications affecting the certification of those products under change Who You Are: You take initiatives and doesn t wait for instructions and proactively seek opportunities to supply. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned. For This Role, You Will Need: Bachelor s degree in Electrical / Electronics / Electronics & Communications 8-10 years of relevant experience in the certification domain Working experience of ordinary location and Hazardous location standards like IEC 60079 series, UL 61010-1, UL50E, and equivalent CSA standards Experience working with certification agencies like FM, CSA, Dekra, etc. Self-motivated, capable of working with minimal supervision Undertakes work in an efficient and timely manner A willingness to learn is critical Preferred Education, Experience & Skills Knowledge of ISO/IEC 17025 laboratory management system Electrical background for Intrinsic safety design and requirements Hands of experience of product safety testing on own Working knowledge of CE marking Our Culture & Commitment to You . .
Posted 2 months ago
0.0 - 1.0 years
0 - 1 Lacs
Kolkata
Work from Office
Are you a fresher looking to start your career in the IT/ITES industryFusion CX is offering a fantastic job opportunity in Kolkata for those eager to embark on a career in customer service. As a Trainee Customer Service Associate (CSA) in Kolkata, you will receive the training and support needed to kick-start your professional journey while working in a dynamic, fast-paced environment. This CSA job in Kolkata offers a voice-based support role where you will interact with customers, ensuring their needs are met with the utmost attention to detail and accuracy. If you re looking for a customer service associate or CSA job vacancy in Kolkata where you can develop your skills, grow your career, and be part of an inclusive and employee-focused company, Fusion CX is the perfect place for you. Join us in a memorable journey transforming customer experiences worldwide with a CX leader. Multiple positions are available; apply now! Job Description Trainee Customer Service Associate Willing to pursue a long-term career in the IT / ITES industry and deliver exceptional voice-based assistance to customers. Demonstrate a high level of accuracy and attention to detail in all customer interactions. Utilize basic computer skills to manage customer interactions, navigate systems, and maintain accurate records. Job Requirements Trainee Customer Service Associate Freshers Welcome : This role is ideal for fresh graduates or those just starting their careers in customer service. Educational Qualifications : A University Degree or Diploma in any subject; candidates with a Nursing Degree or Diploma are also encouraged to apply. Graduation Year : Candidates who have graduated between 2020-2024 are eligible to apply. Communication Skills : Strong English communication skills (both spoken and written) to interact effectively with customers in a professional and friendly manner. Work Environment Flexibility : Willingness to work in a 24 7 work environment, handling shifts across different times of the day, including nights and weekends. Office-Based Role : You should be open to working in an office setting at our Fusion CX premises in Kolkata. Why Join Fusion CX At Fusion CX, we believe in investing in our people and providing opportunities for growth and development. If you are looking for CSA jobs in Kolkata that allow you to build a rewarding career in the customer service sector, Fusion CX offers everything you need to succeed. As a fresher, you will receive the training and mentorship necessary to launch your career and gain valuable experience in the IT/ITES industry. Career Development : The Trainee Customer Service Associate role at Fusion CX provides a clear pathway for career growth within the customer service sector. With the right support and training, you can advance quickly and take on more responsibilities as you gain experience. Work-Life Balance : Enjoy a fixed CTC and a 6-day work week that offers full-time employment while maintaining a balance between your personal and professional life. Supportive Environment : At Fusion CX, you ll be part of a team that values collaboration, learning, and growth. Our inclusive culture ensures that all employees feel supported and valued as they develop their skills and build their careers. We are committed to providing a workplace where everyone has an equal opportunity to succeed. At Fusion CX, we celebrate diversity and foster a culture of respect, innovation, and teamwork. If you re ready to start your career and looking for a CSA job vacancy in Kolkata where you can grow, learn, and make an impact, apply now to join Fusion CX and take the first step in your professional journey.
Posted 2 months ago
0.0 - 4.0 years
2 - 6 Lacs
Kolkata
Work from Office
Are you looking for jobs in Kolkata that provide an opportunity to work with international clientsDo you want to develop your career in the customer service industry with a top player in the CX spaceFusion CX is hiring for an exciting CSA job vacancy in Kolkata that offers exposure to global markets, a supportive work environment, and ample growth potential. As an International Customer Service Associate (CSA) in Kolkata, you will play a crucial role in delivering world-class voice-based support to international customers across the globe, ensuring exceptional service with a keen eye for detail and accuracy. Join our team at Fusion CX and take the next step in your career with a company that values its people and invests in their success. Multiple openings await; apply now! Job Description International Customer Service Associate Role responsibilities of an International Customer Service Associate in Fusion CX Kolkata: Provide Voice-based support to customers. Should have a high level of attention to detail and accuracy. Should have computer operating knowledge. Job Requirements International Customer Service Associate The qualities and attributes of an ideal candidate for the International Customer Service Associate in Kolkata: Bachelor s degree Excellent English communication skills. Should be willing to work US and UK shifts. Should be willing to work in the office Candidates who are pursuing their graduation from distance learning can also apply, but they must ensure that the examinations are taken after 06 months from the date of joining. Freshers can also apply. Why Join Fusion CX At Fusion CX, we don t just offer a job we offer a career journey. If you re seeking jobs in Kolkata with a dynamic, global reach and want to work for a company that values your growth, Fusion CX is the place for you. We believe in creating a culture of growth where employees are given the resources, training, and support they need to succeed. Join us as an international customer service associate in Kolkata and enjoy the following opportunities: Employee-Centric Culture: At Fusion CX, our people are at the heart of everything we do. We provide comprehensive training, mentorship programs, and a collaborative environment that fosters career growth and personal development. Career Development: This CSA job vacancy in Kolkata offers significant opportunities for professional advancement within the organization and the customer service sector. We believe in promoting from within and offer clear career progression for dedicated and motivated candidates. Work-Life Balance: We understand the importance of balancing work and personal life. Enjoy a fixed CTC with a 5-day work week, offering stability and the flexibility to pursue your personal goals outside of work. Global Exposure: Work with international clients and gain valuable experience handling customer support across global markets. This is a great opportunity to enhance your professional skills and broaden your career horizons. Supportive Team: Join a company that focuses on excellence in customer experience. At Fusion CX, you ll be part of a supportive team that encourages collaboration and recognizes the contributions of each team member. If you re looking for a CSA job vacancy in Kolkata where you can build a career, gain international exposure, and grow professionally, apply now to join Fusion CX!
Posted 2 months ago
0.0 - 3.0 years
1 - 3 Lacs
Kolkata
Work from Office
Are you a fluent Assamese speaker looking to kick-start your career in the customer service industryFusion CX invites you to join our vibrant team in Kolkata as an Assamese-speaking DRA Certified Customer Service Associate (CSA). As part of our customer service team, you will provide exceptional voice-based support to our customers, ensuring a high standard of service and attention to detail. If you are looking for customer service jobs in Kolkata and are passionate about delivering customer satisfaction, this is the perfect opportunity for you! With us, you ll experience more than just a job you ll be part of a collaborative, supportive culture where your career is valued and your success is our priority. If you re looking for a company that invests in its people and offers real career growth, join us at Fusion CX. Multiple positions are open; apply now! Job Description - Customer Service Associate (CSA) Position Overview: As an Assamese-speaking DRA Certified Customer Service Associate (CSA), you will be responsible for delivering voice-based support to customers, primarily assisting them with their inquiries and ensuring accurate and efficient service delivery. You will play a key role in enhancing the customer experience by providing clear, effective, and empathetic communication. Key responsibilities of the Assamese-speaking DRA-certified customer service associates in Kolkata: Provide Voice-based support to customers. Must have a high level of attention to detail and accuracy. Job Requirements - Customer Service Associate (CSA) Preferred candidate profile for the DRA-certified customer service associates, fluent in Assamese in Kolkata: Bachelor s degree DRA certification Excellent Assamese and English communication skills. Should be willing to work in rotational shift. Should be willing to work in the office Candidates who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining. Freshers can also apply. Why Join Fusion CX At Fusion CX, we believe in creating a dynamic, inclusive, and supportive work environment that nurtures both personal and professional growth. As a member of our Customer Service team, you ll enjoy a fulfilling career with ample opportunities for development. Here si why joining Fusion CX as an Assamese-speaking customer service associate can be a great move to elevate your career: Career Development: Enjoy opportunities for advancement within the customer service field. Work-Life Balance: Fixed CTC with a 6-day work week, ensuring a good work-life balance. Supportive Environment: Be part of a team that thrives on delivering exceptional customer experience. Are you a DRA-certified professional seeking customer service associate jobs in Kolkata or a CSA role to kickstart your careerJoin us as an Assamese-speaking DRA-certified customer service associate in Kolkata. If you re looking for customer service associate jobs in Eastern India and want to work with a company that values growth, professionalism, and team collaboration, we encourage you to apply today!
Posted 2 months ago
0.0 - 1.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Hiring for International Voice Process (work from office) Job responsibilities- Voice process Good communication skills. Performance and Sales Incentives. Objection handling skills. 2 days rotational work off in a week. 24*7 shift. Eligibility- HSC Fresher can also apply. Graduates (except B.Tech fresher with above 60%). Post Graduates (except LLB / Chartered Accountant / MBBS / ICWA). Transport boundary: Western line- Churchgate to Virar Central line- CST to Thane Harbour line- CST to Vashi Job Location - Mindspace, Malad west. Mandatory Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, Pancard , Passport/ Driving license/ Voter Id. Interested candidates please share your resume on what's app or call on 9949436872 or Mail CV on vagji.sachin @firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.
Posted 2 months ago
3.0 - 8.0 years
12 - 22 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job title: ======= Senior PEGA Developer - LSA / CSA / CSSA - x3 positions Job Location: -- Multiple Locations =========== Dubai - UAE Doha - Qatar Kuwait city - Kuwait RIyadh - Saudi Arabia Muscat - Oman Salary per month: ================== AED 10K - AED 12K (AED) - Full Tax Free salary - Depending on Experience Project duration: ============= 18 Months Experience Level needed: ======================== 4 Years or above Gulf Work permit / Visa will be sponsored by the company Qualification: B.Tech/M.Tech/MCA/MSc IT or any equivalent ---- Experience / Roles & Responsibilities: About you: You must be a BPM - Pega expert consultant with 3 or more years of experience as PEGA - LSA PEGA - CSA PEGA - CSSA You should have: ============== >= 4 Years solid - Pega Developer / Consultant as PEGA - LSA / PEGA - CSA / PEGA - CSSA Skills and Experience: ================= - Experience with PEGA as LSA / CSA / CSSA - CTI Integration - Strong C & Core Java skills - Must have prior experience in REST/SOAP web services - Strong understanding of Middleware technologies like WAS, JBoSS and Tomcat Servers - Strong experience working on Java applications development using spring-core and spring-mv framework - Good Unix skills with Shell Scripting skills - Experience in using ORM tools like Hibernate / Sequelize / SQLAlchemy / Entity Framework / Doctrine 2 - Experience in developing web services using JAX-WS,JAX-RS,JAX-B and Java web-frameworks - Experience in developing Pega Platform application debugging tools and features - Optimizing application performance by employing performance tuning methods and using system performance techniques and tools - Implement a wide array of functionality from the creation of high quality user experiences to the development of complex case management requirements - Implement solutions that resolve complex interactions of business rules - Experience in class structure design to create reusable application functions and features - Implement challenging reporting and system integration requirements - Apply Pega application design concepts, case design principles, and best practices on projects - Analyse requirements, develop application designs, and construct the components of a Pega multi-process applications Nice to have: =========== Any onsite experience is added plus Any PEGA certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain No.of positions: ============= 3 Nice to have: ========== PEGA certification(s) is major added advantage Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18 Months) Project - Good $ Salary - Full Tax Free $ Salary Job Ref. Code: ============ PEGA_DXB_052025 Email: ===== spectrumconsulting1985@gmail.com If you are interested, please email your word / PDF cv as ATTACHMENT with job ref code [ PEGA_DXB_052025 ] as subject.
Posted 2 months ago
10.0 - 20.0 years
25 - 40 Lacs
Hyderabad, Chennai, Bangalore/Bengaluru
Work from Office
Job Title: PEGA - Service Delivery Manager / Project Manager - BFSI Domain Offshore -- Job Location: Mumbai / Bangalore / Hyderabad / Chennai / Pune / Delhi Onsite Project Location: -- Multiple Locations Dubai - UAE Doha - Qatar Riyadh - Saudi Arabia Please note: You need to travel to onsite on needful basis. Annual CTC Salary: INR. 25 Lakhs - INR 50 Laksh per annum [ Depending on Experience ] Experience Level Needed: 10 Years or above You: - Must have at least 10 Years IT experience in delivering IT Projects in Capital Market Projects / Banking and Financial Services (BFSI) Vertical / managing the BFSI projects / IT services - Must have at least 5 years as PEGA Projects - Service Manager / Delivery Manager - Must have at least USD: $1M - $10M projects handled delivery history Job Responsibilities:- - Make sure all PEGA related services / project deliverables in place - Identify IT services opportunities in the PEGA product vertical in IT Consulting / IT services - Recruiting the right candidates for PEGA for both onsite / offshore projects - Able to write bidding documents - BFSI projects /new RFPs/ contracts/resourcing / delivery - Willing to travel to client offices / other delivery centers on needful basis - Sound business / functional knowledge in PEGA product Business Verticals / Functional Domains: - Capital Markets / IT Services - Banking and Financial Services [ Retail Banking / Loans and Mortgages ] and others - Capital Markets / Stock Markets / Forex Trading - Insurance - Credit Cards Authorization / Clearing and Settlement - Oil and Gas - Telecom - Supply Chain / Logistics - Travel and Hospitality - Healthcare No.of positions: 03 email: spectrumconsulting1985@gmail.com Please note: You need to travel to onsite on needful basis. Job Ref code: PEGA_DL_0525 If you are interested, please email your cv as ATTACHMENT with job ref. code [ PEGA_DL_0525 ] as subject
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Hiring for Domestic/International Handling customer queries over phone calls/chats/email 5 to 5.5 days working Night/Day/Rotational shifts Fresher/Experience can apply Call/ whatsapp HR Abhishek @9639871135 Perks and benefits Cab Facility Travelling Allowance Great Incentive
Posted 2 months ago
5.0 - 12.0 years
7 - 11 Lacs
Chennai
Work from Office
Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Responsible for deliverables of CSA functional/Technical requirements. Responsible for leading developers and guide them to have quality deliverables of CSA application. Strategy Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Need to participate in Solution discussions in the view of Client experience and functional deliverables. Responsible for managing developers and guide them to have quality deliverables of CSA application Business Responsible for deliverables of CSA functional requirements. Responsible for providing solution for business requirements. Responsible for implementing solution for CSA functional requirements Processes Responsible for enhancements of development processes of CSA application Responsible for advising required tools which can enhance CSA development process Responsible for reviewing sources of CSL/Front-End modules People Talent Responsible for guiding CSL/Front-End developers to understand existing CSL/Front-End components. Responsible for enforcing coding standards of CSA CSL/Front-End programs Risk Management Responsible to Adhere Group Risk management framework and process for CSL/Front-End development life cycle Responsible to place appropriate controls which helps to eliminate risks while delivering functional deliverables Key Responsibilities Governance Responsible to have awareness of Group standards and policies Responsible to provide inputs to developers about Group standards, policies, and regulatory procedures. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CCIB-Channels Management Team, CCIB-Channels Product Owners Other Responsibilities Ensure completion of necessary e-learnings, role specific modules etc. , Skills and Experience As Tech/Dev Manager need to work in understanding functional requirements and design the functionality using use-case and sequence diagrams Contribute to product design and establishment of requirements Participate in POC and mentoring junior associates Experience in implementing scalable web applications with fully automated deployment and control using Docker, Kubernetes, AWS, Jenkins etc Experience in Web Programming using Java/OCP/Oracle etc. , and mentor other resources in Technical upscale Experience in Front end programming (using React JS) Qualifications Should have professional degree in terms of Software engineering (Preferrable Bachelor of Engineering/Master of Computer Application etc. , ) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29429
Posted 2 months ago
6.0 - 12.0 years
6 - 10 Lacs
Chennai
Work from Office
Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Responsible for deliverables of CSA functional/Technical requirements. Responsible for leading developers and guide them to have quality deliverables of CSA application. Strategy Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Need to participate in Solution discussions in the view of Client experience and functional deliverables. Responsible for managing developers and guide them to have quality deliverables of CSA application Business Responsible for deliverables of CSA functional requirements. Responsible for providing solution for business requirements. Responsible for implementing solution for CSA functional requirements Processes Responsible for enhancements of development processes of CSA application Responsible for advising required tools which can enhance CSA development process Responsible for reviewing sources of CSL/Front-End modules People Talent Responsible for guiding CSL/Front-End developers to understand existing CSL/Front-End components. Responsible for enforcing coding standards of CSA CSL/Front-End programs Risk Management Responsible to Adhere Group Risk management framework and process for CSL/Front-End development life cycle Responsible to place appropriate controls which helps to eliminate risks while delivering functional deliverables Key Responsibilities Governance Responsible to have awareness of Group standards and policies Responsible to provide inputs to developers about Group standards, policies, and regulatory procedures. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CCIB-Channels Management Team, CCIB-Channels Product Owners Other Responsibilities Ensure completion of necessary e-learnings, role specific modules etc. , Skills and Experience As Tech/Dev Manager need to work in understanding functional requirements and design the functionality using use-case and sequence diagrams Contribute to product design and establishment of requirements Participate in POC and mentoring junior associates Experience in implementing scalable web applications with fully automated deployment and control using Docker, Kubernetes, AWS, Jenkins etc Experience in Web Programming using Java/OCP/Oracle etc. , and mentor other resources in Technical upscale Experience in Front end programming (using React JS) Qualifications Should have professional degree in terms of Software engineering (Preferrable Bachelor of Engineering/Master of Computer Application etc. , ) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29426
Posted 2 months ago
5.0 - 8.0 years
8 - 13 Lacs
Bengaluru
Work from Office
Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Responsible for deliverables of CSA functional/Technical requirements. Responsible for leading developers and guide them to have quality deliverables of CSA application. Strategy Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Need to participate in Solution discussions in the view of Client experience and functional deliverables. Responsible for managing developers and guide them to have quality deliverables of CSA application Business Responsible for deliverables of CSA functional requirements. Responsible for providing solution for business requirements. Responsible for implementing solution for CSA functional requirements Processes Responsible for enhancements of development processes of CSA application Responsible for advising required tools which can enhance CSA development process Responsible for reviewing sources of CSL/Front-End modules People Talent Responsible for guiding CSL/Front-End developers to understand existing CSL/Front-End components. Responsible for enforcing coding standards of CSA CSL/Front-End programs Risk Management Responsible to Adhere Group Risk management framework and process for CSL/Front-End development life cycle Responsible to place appropriate controls which helps to eliminate risks while delivering functional deliverables Key Responsibilities Governance Responsible to have awareness of Group standards and policies Responsible to provide inputs to developers about Group standards, policies, and regulatory procedures. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CCIB-Channels Management Team, CCIB-Channels Product Owners Other Responsibilities Ensure completion of necessary e-learnings, role specific modules etc. , Skills and Experience As Tech/Dev Manager need to work in understanding functional requirements and design the functionality using use-case and sequence diagrams Contribute to product design and establishment of requirements Participate in POC and mentoring junior associates Experience in implementing scalable web applications with fully automated deployment and control using Docker, Kubernetes, AWS, Jenkins etc Experience in Web Programming using Java/OCP/Oracle etc. , and mentor other resources in Technical upscale Experience in Front end programming (using React JS) Qualifications Should have professional degree in terms of Software engineering (Preferrable Bachelor of Engineering/Master of Computer Application etc. , ) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29427
Posted 2 months ago
3.0 - 8.0 years
25 - 40 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job title: ======= PEGA architect / senior developer / - LSA / CSA / CSSA - x3 positions Job Location: -- Multiple Locations =========== Dubai - UAE Doha - Qatar RIyadh - Saudi Arabia Salary per month: ================== AED 15K - AED 20K (AED) - Full Tax Free salary - Depending on Experience Project duration: ============= 2 years, extendable Experience Level needed: ======================== 5 Years or above Gulf Work permit / Visa will be sponsored by the company Experience / Roles & Responsibilities: About you: You must be a BPM - Pega expert consultant with 3 or more years of experience as PEGA - LSA PEGA - CSA PEGA - CSSA You should have: ============== >= 5 Years solid - Pega Developer / Consultant as PEGA - LSA / PEGA - CSA / PEGA - CSSA Skills and Experience: ================= - Experience with PEGA as LSA / CSA / CSSA - CTI Integration - Strong C & Core Java skills - Must have prior experience in REST/SOAP web services - Strong understanding of Middleware technologies like WAS, JBoSS and Tomcat Servers - Strong experience working on Java applications development using spring-core and spring-mv framework - Good Unix skills with Shell Scripting skills - Experience in using ORM tools like Hibernate / Sequelize / SQLAlchemy / Entity Framework / Doctrine 2 - Experience in developing web services using JAX-WS,JAX-RS,JAX-B and Java web-frameworks - Experience in developing Pega Platform application debugging tools and features - Optimizing application performance by employing performance tuning methods and using system performance techniques and tools - Implement a wide array of functionality from the creation of high quality user experiences to the development of complex case management requirements - Implement solutions that resolve complex interactions of business rules - Experience in class structure design to create reusable application functions and features - Implement challenging reporting and system integration requirements - Apply Pega application design concepts, case design principles, and best practices on projects - Analyse requirements, develop application designs, and construct the components of a Pega multi-process applications Nice to have: =========== Any onsite experience is added plus Any PEGA certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain No.of positions: ============= 5 Nice to have: ========== PEGA certification(s) is major added advantage Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18 Months) Project - Good $ Salary - Full Tax Free $ Salary Job Ref. Code: ============ PEGA_DXB_0525 Email: ===== spectrumconsulting1977@gmail.com If you are interested, please email your word / PDF cv as ATTACHMENT with job ref code [ PEGA_DXB_0525 ] as subject.
Posted 2 months ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Call : Mahima @ 7523848937 Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Pune
Remote
Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side. Fresher or minimum 6 months experience in International voice process is required with papers, Graduation mandatory. Excellent communication required. Night shift, 2 days rotational off. BPO for Customer support Voice process. Work location - Only Mumbai & Gurgaon. Work from home. Telephonic interview will be done. Immediate joining is required. Excellent communication req Sal 2 lpa to 2.5 lpa. 2 days rotational off Graduation mandatory. Sal upto 4.5 lpa. Immediate joining required. Pls read the above job description and if your profile matches the requirement, pls call the given no Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 2 months ago
0.0 - 5.0 years
1 - 4 Lacs
Bengaluru
Work from Office
WE ARE HIRING CUST SUP EXECS INTERNATIONAL BPO - SAL UPTO 31K/MTH DOMESTIC BPO - SAL UPTO 25K/MTH INCENTIVE - PERFORMANCE BASED GOOD COMPANIES WITH GOOD INCNTVS Call Princy 8147958202 Jo 8971458202 Ruksar 8951958202 Owaiz 9108180134 Perks and benefits PF, Gratuity, Bonus, Insurance, OT & Incentives
Posted 2 months ago
5.0 - 10.0 years
35 - 60 Lacs
Hyderabad/ Secunderabad, Pune, Bangalore Rural
Work from Office
Job title: ======= Senior PEGA Developer - LSA / CSA / CSSA x6 Job Location: -- Multiple Locations =========== Dubai - UAE Doha - Qatar RIyadh - Saudi Arabia Salary per month: ================== USD $4000 - USD $5000 (USA dollars) - Full Tax Free salary - Depending on Experience Project duration: ============= 22 Months, Extendable Experience needed: =============== 5 Years or above Gulf Work permit / Visa will be sponsored by the company Qualification: B.Tech/M.Tech/MCA/MSc IT or any equivalent ---- Experience / Roles & Responsibilities: About you: You must be a BPM - Pega expert consultant with 3 or more years of experience as PEGA - LSA PEGA - CSA PEGA - CSSA You should have: ============== A total of 5 or more total IT experience >= 5 Years solid - Pega Developer / Consultant as PEGA - LSA / PEGA - CSA / PEGA - CSSA Skills and Experience: ================= - Experience with PEGA as LSA / CSA / CSSA - Strong C & Core Java skills - Must have prior experience in REST/SOAP web services - Strong understanding of Middleware technologies like WAS, JBoSS and Tomcat Servers - Strong experience working on Java applications development using spring-core and spring-mv framework - Good Unix skills with Shell Scripting skills - Experience in using ORM tools like Hibernate / Sequelize / SQLAlchemy / Entity Framework / Doctrine 2 - Experience in developing web services using JAX-WS,JAX-RS,JAX-B and Java web-frameworks - Experience in developing Pega Platform application debugging tools and features - Optimizing application performance by employing performance tuning methods and using system performance techniques and tools - Implement a wide array of functionality from the creation of high quality user experiences to the development of complex case management requirements - Implement solutions that resolve complex interactions of business rules - Experience in class structure design to create reusable application functions and features - Implement challenging reporting and system integration requirements - Apply Pega application design concepts, case design principles, and best practices on projects - Analyse requirements, develop application designs, and construct the components of a Pega multi-process applications Nice to have: =========== Any onsite experience is added plus Any PEGA certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain No.of positions: ============= 6 Nice to have: ========== PEGA certification(s) is major added advantage Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18 Months) Project - Good $ Salary - Full Tax Free $ Salary Job Ref. Code: ============ PEGA_DXB_0525 Email: ===== spectrumconsulting1977@gmail.com If you are interested, please email your word / PDF cv as ATTACHMENT with job ref code [ PEGA_DXB_0525] as subject..
Posted 2 months ago
3.0 - 8.0 years
25 - 40 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Job title: ======= PEGA Lead Engineer x3 positions Job Location: -- Multiple Locations =========== Dubai - UAE Doha - Qatar Kuwait city - Kuwait RIyadh - Saudi Arabia Muscat - Oman Salary per month: ================== AED 15K - AED 20K (AED) - Full Tax Free salary - Depending on Experience Project duration: ============= 18 Months Experience Level needed: ======================== 5 Years or above Gulf Work permit / Visa will be sponsored by the company Qualification: B.Tech/M.Tech/MCA/MSc IT or any equivalent ---- Experience / Roles & Responsibilities: About you: You must be a BPM - Pega expert consultant with 3 or more years of experience as PEGA - LSA PEGA - CSA PEGA - CSSA You should have: ============== >= 4 Years solid - Pega Developer / Consultant as PEGA - LSA / PEGA - CSA / PEGA - CSSA Skills and Experience: ================= - Experience with PEGA as LSA / CSA / CSSA - CTI Integration - Strong C & Core Java skills - Must have prior experience in REST/SOAP web services - Strong understanding of Middleware technologies like WAS, JBoSS and Tomcat Servers - Strong experience working on Java applications development using spring-core and spring-mv framework - Good Unix skills with Shell Scripting skills - Experience in using ORM tools like Hibernate / Sequelize / SQLAlchemy / Entity Framework / Doctrine 2 - Experience in developing web services using JAX-WS,JAX-RS,JAX-B and Java web-frameworks - Experience in developing Pega Platform application debugging tools and features - Optimizing application performance by employing performance tuning methods and using system performance techniques and tools - Implement a wide array of functionality from the creation of high quality user experiences to the development of complex case management requirements - Implement solutions that resolve complex interactions of business rules - Experience in class structure design to create reusable application functions and features - Implement challenging reporting and system integration requirements - Apply Pega application design concepts, case design principles, and best practices on projects - Analyse requirements, develop application designs, and construct the components of a Pega multi-process applications Nice to have: =========== Any onsite experience is added plus Any PEGA certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain No.of positions: ============= 5 Nice to have: ========== PEGA certification(s) is major added advantage Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18 Months) Project - Good $ Salary - Full Tax Free $ Salary Job Ref. Code: ============ PEGA_LEAD_0525 Email: ===== spectrumconsulting1977@gmail.com If you are interested, please email your word / PDF cv as ATTACHMENT with job ref code [ PEGA_LEAD_0525 ] as subject.
Posted 2 months ago
1.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Post: CSR ANALYST Candidate should possess excellent oral and written communication skills Should be open to work in Night shifts. Responsible for dealing with International Clients Phone-based customer interaction Required Candidate profile Excellent communication with International Voice experience Qua: Graduate / UG / BE Salary: 3.6 L to 4.5 LPA for 1 yr SHIFT: US Rotational Cab: 2 Ways Location: Bangalore Call Hr Suvarna - 9502739374
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Noida, Delhi / NCR
Work from Office
Job Role Salary: upto 18000 in-hand days working, rotational off Experience or 12 pass freshers both can apply easy selection, walk in interview Excellent communication skills call HR Farah 9372154643 or zeba 7304275215
Posted 2 months ago
0.0 - 5.0 years
2 - 5 Lacs
Gurugram
Work from Office
INTERNATIONAL Voice PROCESS Any Graduate Fresher or UG with 6 to 36 months of International BPO exp can apply. Excellent communication Required Salary-20 k to 38 k ctc plus inc Immediate Joiners 7428114516 Required Candidate profile Customer service profiles voice and blended process cabs,meals Req 6 months to 12 months experience 5 days working 8851848140
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Pimpri-Chinchwad, Pune
Work from Office
Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422
Posted 2 months ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Dear Candidate, We are pleased to invite you to explore the opportunity to join Airb*b , a globally recognized leader in the travel and hospitality industry, as a Customer Support Advisor for our voice process. This is an excellent chance to become part of a dynamic team dedicated to providing world-class support and ensuring exceptional customer experiences. If you are looking for a role where you can grow professionally and contribute meaningfully, this position is perfect for you. Job Location The role is based in Gurugram , a thriving hub for business and innovation, offering a dynamic work environment and excellent connectivity. Key Responsibilities As a Customer Support Advisor , you will play a crucial role in ensuring customers receive prompt, courteous, and effective service. Your primary responsibilities will include: Responding promptly to customer inquiries via voice support, ensuring a seamless experience for guests and hosts. Providing accurate and comprehensive information regarding Airbnbs products, services, and policies. Handling customer queries efficiently while maintaining high levels of satisfaction and a professional demeanor. Establishing positive relationships with customers through effective and empathetic communication. Documenting interactions accurately and thoroughly to ensure compliance and ease of resolution tracking. Escalating complex concerns to the relevant department when necessary to facilitate swift resolution. Upholding company policies, best practices, and service standards to maintain the quality of Airbnbs support services. Continuously staying updated on new products, service enhancements, and company policies to provide well-informed assistance. Your role will require you to maintain professionalism, patience, and a customer-first approach at all times, ensuring that Airb*b reputation as a trusted and reliable platform remains strong. Preferred Candidate Profile We are looking for dedicated professionals who are eager to deliver outstanding customer service. The ideal candidate should possess: A graduate degree (Freshers & experienced professionals are welcome). Exceptional verbal and written communication skills in English, with the ability to articulate information clearly and effectively. A willingness to work in 24/7 rotational shifts , including weekends and holidays, ensuring customers receive uninterrupted support. Strong problem-solving skills with a keen eye for detail and a solution-oriented approach. A customer-centric mindset , prioritizing customer needs and striving to exceed expectations. The ability to adapt to a fast-paced environment while maintaining professionalism and efficiency. If you have a passion for helping people and enjoy working in an engaging and supportive atmosphere, this role will provide you with a fulfilling and rewarding career path. Perks & Benefits We believe in recognizing and rewarding our team members for their hard work and dedication. As a Customer Support Advisor, you will receive: Competitive Salary: An attractive annual package of 5 lakhs CTC, along with up to 20,000 in monthly incentives based on performance. Transportation Convenience: Enjoy company-provided cab services for both pickup and drop, ensuring stress-free commutes. Meal Benefits: Complimentary meal benefits to keep you energized throughout your shifts. Career Growth & Progression: Opportunity for Internal Job Promotions (IJP) after just six months , allowing you to progress within the organization based on your performance. A Dynamic & Inclusive Work Environment: Be part of a supportive team that values collaboration, learning, and professional development. We strive to create a work culture that fosters growth, inclusivity, and employee satisfaction , ensuring you thrive in your role while advancing your career. Why Join Airb*b? Airb*b is a globally recognized platform that connects people across the world through meaningful travel experiences. By joining our team, you will: Become part of an organization known for innovation, customer service excellence, and global reach . Gain valuable experience in customer relations, communication, and problem-solving, which will benefit you in future career opportunities. Work in a fast-paced, engaging environment that encourages learning and professional growth. Have access to training and development programs , equipping you with skills to succeed in customer service and beyond. Contribute to a company that values its employees and promotes a healthy work-life balance . Take the Next Step in Your Career! Are you ready to elevate your career with a globally renowned brand? If you are enthusiastic, dedicated, and eager to deliver top-notch customer support, we encourage you to apply! For further details or to apply. Contact/WhatsApp HR Alka - 8368867827
Posted 2 months ago
0.0 - 5.0 years
1 - 2 Lacs
Hyderabad, Chennai, Bengaluru
Work from Office
Hiring Freshers & Experience candidates for Customer Support Role. Language- English + Hindi+ Telugu Graduation and Undergraduate can Apply 6 Days Working days Call Uma 6357012699 for more info . . Required Candidate profile . Candidate should be fluent in English & Hindi Graduation is not Mandatory. Should be comfortable in Work from office. 12-14k For Fresher. 16-18k For experience. Call Uma 6357012699 for more info
Posted 2 months ago
0.0 - 5.0 years
2 - 3 Lacs
Gurugram
Work from Office
Hiring for Customer Support Executives - Domestic Process Work from office Sector 18, Udyog vihar, Gurgaon Details : Shift: 9 Hours , Day Salary: Upto 3 LPA (Depends) Roles and Responsibilities Provide online support for customers. Be responsible to deliver a high-quality, customer-driven, support service resolving customer inquiries at the first point of contact wherever possible. Assist customers in resolving any open requests for support, assistance, information on upgrading, etc. Must be an immediate Joiner with Excellent communication skills. Call HR Rinkita: 7579022945 ** ALL INTERVIEWS WALK IN at Gurgaon Office **
Posted 2 months ago
0.0 - 5.0 years
2 - 4 Lacs
Bangalore/Bengaluru
Work from Office
looking for experienced executive & Escalation Specialist to liaise with customers to resolve escalations & complaint from our clients Communicate directly with customers, suppliers & internally with team & senior management Call 9235457455 Deepti
Posted 2 months ago
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