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1 - 6 years
1 - 5 Lacs
Pune, Pimpri-Chinchwad
Work from Office
BPO- Hiring International VOICE process UG-18 Months exp Grad- 1 year exp International VOICE process UK & AUS shift with TWO offs Documents MANDATORY- UAN Check Package- up to 5.50 LPA + Inc CALL NOW 9049078453 / 8928152516 Hinjewadi, CAB AVAILABLE
Posted 3 months ago
3 - 7 years
6 - 10 Lacs
Pune
Work from Office
Emergys is looking out for a candidate who must be experienced in designing and implementing various ServiceNow related applications and modules. The candidate must possess technical knowledge and have hands-on experience on ITSM and CMDB. It will be good to have ITAM, ITOM knowledge. Experience: 4+ years Location: Balewadi, Pune (MH), India Employment Type: Permanent Key Responsibilities: Will lead a team ServiceNow developers and testers. Support and maintain all technical aspects of ServiceNow platform. Develop OOTB and custom application on ServiceNow platform with primary focus on ITSM development. Possess the ability to work independently with minimal management supervision. Testing of new and existing functionality. Documentation of new and existing process. Apply for this position Experience and Skills: 4+ years of experience in developing application using ServiceNow platform (Development Administration). Must have strong expertise on ITSM and CMDB. Experience with Now mobile app. Extensive experience creating custom widgets using HTML, CSS, bootstrap , AngularJS, Server-Side scripting, Jelly Script, jQuery. Should have experience in integrations including AD, MID Server and third-party tools using web services, SOAP, REST, etc. Experience of Scoped Application and Service Portal. Should have good understanding about domain separation. Excellent analytical, logical, communication and problem-solving skills. Should have ServiceNow CSA (Certified System Administrator). ServiceNow Certified Application Developer. Qualifications: B.E Computer or IT/ MCS/MCA equivalent. Nice to Have: ITIL Certification. Relevant ServiceNow Certified Implementation specialist. Adherence to agile development methods like SCRUM. To apply for this position, candidates can write to [email protected] / [email protected] or submit the details in the form.
Posted 3 months ago
14 - 15 years
12 - 22 Lacs
Pune
Work from Office
ServiceNow Architect with 14-15 years,Architect, design,Lead ServiceNow strategy,Customize and configure ServiceNow modules,technical leadership in ServiceNow development,Drive automation and process optimization,resolve complex technical issues
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Kharar, Mohali, Chandigarh
Work from Office
Hiring for Domestic/International Handling customer queries over phone calls/chats/email 5 to 5.5 days working Night/Day/Rotational shifts Fresher/Experience can apply Call/ whatsapp HR Anjali @7060788176 Perks and benefits Cab Facility Travelling Allowance Great Incentive
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Job Role Salary: upto 40k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call Sana 7506864285
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Lucknow, Noida, Kolkata
Work from Office
We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 19000 Call Hr Zeba 7304275215 Farah 9372154643
Posted 3 months ago
0 - 3 years
2 - 3 Lacs
Bengaluru
Work from Office
HELLO JOB SEEKERS!! GREETING'S FROM SHININGSTARS ITPL!! ONLY GRADUATE/FRESHER/EXPERIENCE CAN APPLY. Are you ready to kickstart an exciting career with a dynamic multinational BPO in BANGALORE? Shining Stars is on the lookout for enthusiastic individuals to join our team, and it could be YOU! LOCATION- BANGALORE ( KUNDAN HALLI, SHIVAJINAGAR, MANYATA TECH PARK ) PROFILE- CUSTOMER SERVICE PROCESS- VOICE PROCESS/BLENDED PROCESS SALARY- UPTO 25K CTC FOR FRESHERS UPTO 30K CTC FOR EXPERIENCED Roles And Responsibilities- 1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. 2. Overseeing the customer service process. 3. Resolving customer complaints brought to your attention. 4. Establishing a positive rapport with all clients and customers in person. 5. Handling customer concerns and complaints in a timely manner. Required Candidate profile- 1. Freshers/Experience all are eligible. 2. Graduation is mandatory for all. 3. Must be comfortable with WORK FROM OFFICE. 4. Must be comfortable with English INTERVIEW ROUNDS- HR,OPS AND CLIENT WORK LOCATION- BANGALORE ( KUNDAN HALLI, SHIVAJINAGAR, MANYATA TECH PARK ). #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ######## SOHIL SHARMA- 6393179544 Regards, Sohil Sharma, Hr Executive. ShiningStarsITPL. #bangalorejobs #customerserviceprocess #fixedshifts #customerservice #jobsbangalore#customersupport #telecalling #bangalore #customercare#fixedsalary #bpojobs #chatprocess #voiceprocess #domesticcalling #inboundprocess #queryresolution #customercomplaints #internationalprocess#blendedprocess
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Mohali, Chandigarh
Work from Office
Hiring for Chat and Voice Process. Location: Mohali/Chandigarh Salary: 15,000 - 25,000 Qualification: 12+/Graduate Shift Timing: Rotational Shift Interview Mode: Face-to-Face. Male/ Female both can apply. Cab facility. Required Candidate profile Interested candidates can send their CVs to: Email: hr03skywaysolutions@gmail.com WhatsApp: 8556914232 HR Divolka
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Navi Mumbai, Thane, Mumbai (All Areas)
Work from Office
Department:- Customer Service, Inbound, Outbound Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 14,500 in-hand to 20,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rajesh: 8180837031
Posted 3 months ago
0 - 5 years
3 - 3 Lacs
Delhi, Greater Noida, Gurgaon
Work from Office
Exciting Opportunity in an International Voice Process – Gurugram We are hiring for a leading MNC in Gurugram for an international voice process in the travel domain. If you have excellent communication skills and a passion for customer service, apply now! Job Details: Location: Sector 18, Gurugram Process: Customer Service (Voice) – Travel Process Work Mode: Work from Office Shifts: Rotational Working Days: 5 days a week Cab Facility: Both ways provided Eligibility Criteria: Education: Undergraduates & Graduates (Dropouts & pass-outs eligible; No pursuing candidates) Experience: Freshers & experienced candidates can apply Preferred Background: Customer service experience (Travel background preferred, but not mandatory; No technical support experience) Strong communication skills in English Salary & Benefits: Freshers: Up to 3.5 LPA Experienced: Up to 5 LPA(Decent hike) How to Apply: Interested candidates can WhatsApp or call 9696714723 (Homa) for interview scheduling. If unavailable, drop a message, and we will get back to you. To apply share your resume on WhatsApp or call on 9696714723. Follow the hiring channel on WhatsApp https://lnkd.in/dag_wY3c or on LinkedIn https://lnkd.in/gq45kk7Q for future references. #InternationalProcess #TravelJobs #CustomerService #GurgaonJobs #BPOJobs #HiringNow #VoiceProcess #JobAlert #CareerOpportunities #ApplyNow
Posted 3 months ago
1 - 4 years
2 - 3 Lacs
Ghaziabad, Greater Noida, Noida
Work from Office
Customer Service Professional (Noida Location) We are looking for experienced and skilled Customer Service Professionals to join our team in Noida . If you have a passion for helping customers and meet the qualifications, we would love to have you on board! Position: Customer Service Professional Location: Noida Salary: 26,500 per month + 4,000 Travel Allowance Work Schedule: 5 Days Working (Rotational Shifts) Eligibility Criteria: Education: Only graduates are eligible to apply Experience: Minimum 1 year of experience in a customer service profile Skills: Excellent verbal and written communication skills Must be comfortable working in rotational shifts Key Responsibilities: Handle inbound customer inquiries via voice, email, or chat. Resolve customer issues and provide timely solutions with a focus on customer satisfaction. Address complaints and ensure a positive customer experience. Maintain records of customer interactions and follow up to ensure resolution. Meet performance metrics, including response time, customer satisfaction, and first-contact resolution. Collaborate with the team to improve service delivery and efficiency. Adhere to company policies and operational procedures. Additional Benefits: 26,500 salary + 4,000 travel allowance. Health benefits and other employee perks. Career growth opportunities within the company. How to Apply: If you're a motivated and customer-centric individual, please share your CV with Senior HR Mehak on WhatsApp at 8383025642. We look forward to hearing from you!
Posted 3 months ago
1 - 6 years
3 - 4 Lacs
Delhi NCR, Noida
Work from Office
Exciting Career Opportunity Join a Leading Multinational BPO in Noida! Are you an experienced travel professional with expertise in Amadeus ? Looking for a rewarding career opportunity with a multinational BPO? If yes, we have the perfect role for you! We are currently hiring immediate joiners for a BPO role in Noida , specifically for candidates with hands-on experience in Amadeus for at least one year within a BPO environment. Job Details: Location: Noida (Virtual rounds available) Salary Package: Up to 4.5 LPA Experience Requirement: Minimum 1 year of experience working with Amadeus in a BPO environment Joining Requirement: Immediate joiners only Key Responsibilities: Handling flight reservations, cancellations, and modifications using Amadeus Assisting customers with booking queries and travel-related concerns Managing PNR creation, fare rules, and ticketing processes Providing excellent customer support to resolve travel-related issues Ensuring accuracy in transactions and maintaining high service quality standards Who Should Apply? Professionals with at least one year of Amadeus experience in a BPO setting Candidates with strong communication skills and a passion for customer service Individuals who can join immediately without a notice period Those looking for career growth in the travel and customer support industry What We Offer: Competitive salary of up to 4.5 LPA Opportunity to work with a renowned multinational BPO 5 Days working, 2 days rotational week offs. Both side cabs available. If you have the required experience and are available to join immediately, we would love to hear from you! How to Apply? Send your updated resume to Fauzia- 9569902470 or contact us at Tamanna- 7355013912. Dont miss this amazing opportunity! Tag and share with your friends who might be a great fit! #Hiring #NoidaJobs #BPOJobs #TravelProcess #AmadeusJobs #JobAlert #ImmediateJoiners #travelprocess #cse #2wayscabs #
Posted 3 months ago
0 - 5 years
3 - 5 Lacs
Delhi NCR, Gurgaon
Work from Office
Hiring for TOP MNC in Gurgaon location Hiring For International Voice Grad/UG Fresher -4 LPA For BE/B.Tech 6 Months exp with International BPO -3.80 LPA & Grad/UG/BE/Btech/with 1 year Exp International BPO -4.45 LPA Call- Himanshu 9289877542
Posted 3 months ago
1 - 5 years
2 - 5 Lacs
Faridabad, Delhi, Gurgaon
Work from Office
Customer Support Expert (Voice Process) Company: Top MNC (Located in Noida and Gurugram) Salary & Benefits: Salary: 35,000 in-hand per month Additional Benefits: Incentives based on performance Travel Allowances (or cab facilities) 5 working days a week (Weekends off) Medical & Insurance Benefits Job Description: We are looking for passionate and dedicated Customer Support Experts for various Voice Processes in our dynamic team for a leading MNC in Noida/Gurugram. As part of the customer support team, you will be responsible for providing exceptional service and resolving customer queries in a professional and timely manner. Key Responsibilities: Provide voice-based support to customers via calls for different business processes. Address customer queries and concerns in a professional, effective, and timely manner. Ensure customer satisfaction by delivering high-quality service and resolving issues on the first call wherever possible. Maintain in-depth knowledge of the products/services you are supporting to accurately address customer queries.. Skills and Qualifications Required: Minimum 1 year of documented experience in customer support or call center (voice process) is mandatory. Strong proficiency in English language (both spoken and written). Excellent communication skills with the ability to understand and respond to customer inquiries with clarity.. Eligibility Criteria: Experience: Minimum 1 year in a voice-based customer support role. Education: Minimum qualification of 12th Pass / Graduation (Any stream). Language Proficiency: Must be proficient in English (spoken and written). Strong ability to handle customer queries with a solution-oriented mindset. Available Processes: Technical Support Process: Assist customers with technical issues related to products/services. Provide step-by-step guidance to troubleshoot and resolve problems over the call. Requires a basic understanding of technology (specific training will be provided).. Customer Care/Service Process: Handle inquiries related to product/service information, billing issues, order status, etc. Ensure that all customer interactions are handled with professionalism and care. Ensure customer satisfaction while adhering to company policies. Why Join Us? Stable Career Path: Grow within a global MNC with plenty of opportunities for skill development and internal promotions. Comprehensive Training: We provide complete training for each process to help you succeed in your role. Work-Life Balance: Enjoy the benefit of 5 days working and weekends off . Employee Benefits: Competitive salary, incentives, travel allowances, and other perks. How to Apply: Interested candidates can directly contact or share their CV on this number: Sr. HR Priyanka- 8865082244
Posted 3 months ago
0 - 2 years
2 - 2 Lacs
Hyderabad
Work from Office
Greetings! Scorelabs Hiring for Tele caller Ensure customer satisfaction and provide professional customer support. Maintaining a positive, empathetic, and professional attitude towards customers at all times. Required Candidate profile Any Graduate Fresher / Experienced Should have good communication English +Bengali / Odiya / Kannada Responding promptly to customer inquiries. Hr Gowthami - 7842272470
Posted 3 months ago
1 - 6 years
3 - 5 Lacs
Faridabad, Delhi, Gurgaon
Work from Office
International Blended Process Customer Service Gurgaon WFO Rotational Shifts Both Side Cabs Immediate joining Salary - 36K inhand 42k CTC + Incentives Freshers - 28k inhand WhatsApp Your CV to Paras 9999780131 Paras.impacservices@gmail.com Required Candidate profile Graduation Mandatory 1yr International BPO exp Mandatory Fresher Graduates Can Apply
Posted 3 months ago
2 - 5 years
2 - 4 Lacs
Ahmedabad
Work from Office
Serve as the primary point of contact for customers, answering queries about products, services, and promotions. Assist customers in selecting watches that best meet their needs, preferences, and lifestyle, providing product knowledge and expert advice. Maintain and build long-term relationships with existing clients through personalized follow-up and communication. Handle all customer complaints and concerns in a timely and professional manner, ensuring high satisfaction levels. Educate customers on the proper care and maintenance of their watches, including warranties and repairs. Offer recommendations on new collections, limited editions, and special offers to drive customer engagement and sales. Process orders, returns, and exchanges, ensuring accuracy and timely delivery. Work closely with the sales and marketing teams to develop and execute customer retention strategies. Monitor customer feedback, identify trends, and relay insights to the management team for service and product improvements. Ensure the proper upkeep of customer data within the CRM system, maintaining accurate records of customer interactions and sales history. Participate in events, exhibitions, and trade shows to represent the brand and connect with customers. Key Requirements: Education: [Bachelor's Degree in Business Administration, Marketing, Communications, or related field.] Experience: [1-3 years of experience in customer service or relationship management, preferably within the luxury or retail sector.] Strong interpersonal and communication skills (both written and verbal). In-depth knowledge of watches, horology, and the luxury watch industry. Ability to connect with high-end clientele and provide personalized service. Strong problem-solving and conflict-resolution skills. Proficiency in CRM software, MS Office applications, and POS systems. Ability to work independently as well as part of a team in a fast-paced retail environment. Flexibility to work evenings, weekends, and holidays, if required. Preferred Qualifications: Experience in luxury goods sales or retail, particularly in the watch or fashion industry. Familiarity with social media platforms for customer engagement. Fluency in multiple languages is a plus, particularly for international customers.
Posted 3 months ago
0 - 5 years
1 - 2 Lacs
Ahmedabad
Work from Office
CCE / Tele Sales / Field Sales 12th Pass/ GRADUATE - FRESHER * Language :- English & HINDI WITH EXPERIENCE- GOOD ENGLISH AND HINDI => Salary :- up to 21 K CTC LOCATION - AMBAWADI Required Candidate profile #Ability to handle customer queries. #Good convincing skills. Interested Call or whatsApp on - * 8800269089- Kunika * 9811171213-Anisha
Posted 3 months ago
1 - 5 years
2 - 3 Lacs
Mumbai Suburbs, Mumbai
Work from Office
Designation: Business Development Executive Urgent Hiring Process: Process: Salary - 15000/- to 25000/- Net + Monthly Incentives UPTO 25000/- Education - HSC Mandatory BPO Sales Experience with Excellent Communication Timing - 10:00 - 7:00 Working - 6 Days Off – Rotational (Virtual Interviews) Google Meet - Time: 2:30pm - 6:00pm (Face to Face Interview) - Time: 12:00am - 7:00pm. Responsibilities: Contact potential or existing donors to inform them about our company's products. Answer questions about our products. Ask questions to understand donor's requirements and close sales. Enter and update donor information in the database. The call will have 4 major objectives: To show gratitude towards donors, keeping in mind the tone of voice by thanking them for the work they have done to save many lives. Get an idea as to why they dropped off from donating to a fundraiser and make note of their feedback. It could be a technical error or their personal choice, but gathering this information is crucial. Sales - This is where the candidate will request the donor to donate on that particular fundraiser itself by persuading them. If the opportunity presents itself, the candidate would be expected to upsell the amount. (For example: Let’s assume INR 1000 was amount they were intending to donate, the candidate would try & upsell 25% more). What you bring to the table: Work experience of 0-4 years in Tele calling Willingness to work from office for 6 days in a week Perks and benefits: Attractive pay package on par with industry standards Flexible and meritocratic work culture Work environment aligned with diversity and inclusion parameters Individual’s professional & personal growth via learning & development programs
Posted 3 months ago
0 - 3 years
2 - 4 Lacs
Ranchi, Lucknow, Kanpur
Work from Office
REGULAR ONLINE INTERVIEWS for CHAT & VOICE PROCESSES for a TOP MNC located at Gurgaon Job location : GURGAON (Relocation is Mandatory) CANDIDATES WHO ARE READY TO RELOCATE SHOULD ONLY CALL --------------------------------------------------------------------------- Details Hiring for INTERNATIONAL CHAT & VOICE PROCESSES. Hiring FRESHERS & EXPERIENCED candidates. Salary : 15.7K in hand to 25K + Cab and Huge incentives INTERNATIONAL PROCESS, Sat & Sun are fixed OFF. Why Join Us? 5-day working week Balanced Work lifestyle Excellent incentive structure to boost your earnings Great career growth opportunities in the international process industry CONTACT IMMEDIATELY Interested candidates can directly contact or share their CV on this number: Sr HR Monika - 9540632102 ( Call & WhatsApp) Email: touch.hr28@gmail.com Dont miss out on the opportunity to start or grow your career in an international process role with us! Apply today!
Posted 3 months ago
0 - 2 years
1 - 2 Lacs
Pune
Work from Office
BPO hiring Day Shift Average communication is required 1 days / 2 days fixed weekend rotational off Sal Upto 16K Immediate joining Pls call HR.Gaurav 7796427055 for more info Pls refer your friends also Perks and benefits Unlimited Incentives
Posted 3 months ago
0 - 3 years
1 - 2 Lacs
Pune
Work from Office
Handling Outbound calls. Selling Motor / Health Insurance Excellent English communication. Immediate joining. Experienced in sales most welcome. Salary:- Upto 16000 In Hand + incentive
Posted 3 months ago
0 - 5 years
2 - 4 Lacs
Chennai, Lucknow, Indore
Work from Office
- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner
Posted 3 months ago
1 - 6 years
2 - 4 Lacs
Bengaluru
Work from Office
Hiring for Flipkart Voice (English + Hindi) Qualification PUC /Graduate Candidate should be excellent in English Work from office only 6 days working Work from home Windows 10 Ram - 4GB CTC upto 35000 If interested call Deepti 9235457455
Posted 3 months ago
0 - 2 years
2 - 3 Lacs
Gurgaon
Work from Office
Top BPO's Hiring for CCE- Advisors Voice Process Graduate freshers can also apply UG with min 6 Months of Experience. Salary- 32K CTC+ Inc Work from Office Cab facility + Meal Location - Gurgaon Contact Muskan - 7303558869 (Call/Whatsapp) Required Candidate profile 1. Need Candidates with Excellent communication skills. 2. Comfortable with Work from Office 3. Candidate should be from Delhi/NCR Note : Please do not call for WFH / Chat Jobs
Posted 3 months ago
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The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.
The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.
In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.
In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.
As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!
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