BULK hiring!! * Handle Queries, Requests and Complaints from customers by ensuring end to end resolution. * Ensure a significant improvement in customer experience. 5.5 days working Call/WhatsApp HR Abhishek @9639871135 Required Candidate profile Work From Office Excellent English Communication skill Grad/PG Rotational Shifts Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview Perks and benefits Unlimited incentives. Allowance. Bonus. Cabs.

Assist customers through Voice and Chat support channels Address customer inquiries and resolve issues in a timely manner Maintain a high level of professionalism & empathy Ensure a positive experience HR Riya : 8445586442 || HR Namrata : 9105436757 Required Candidate profile Graduates or Undergraduates can apply Immediate joiners preferred Fresher and Experienced candidates are welcome Strong communication skills in English Problem-solving and multitasking abilities Perks and benefits Incentives PF + ESIC

WE ARE HIRING CUST SUP N SALES PROCESS INTERNATIONAL BPO - SAL UPTO 30K/MTH DOMESTIC BPO - SAL UPTO 25K/MTH INCENTIVE - UPTO 1LAC GOOD COMPANIES WITH GOOD INCNTVS Call Noor - 8971458202 Owaiz - 9108180134 Ruksar - 8951958202 Asma - 9742626669 Perks and benefits PF, Gratuity, Bonus, Insurance, OT & Incentives

Hiring for Hindi Voice Process- Freshers & Experience Job role- Solve customer queries. Languages : English + Hindi Salary- 12k-18K Depends on experience Graduation Mandatory Job Location - Chennai / Hyderabad Call UMA 6357012699 For More Info . .

Position: Service Now Developer Experience: 4 - 6 years Location: Hyderabad, India Package: 10 LPA max Certification: CSA is mandatory. (Please share the certification register email ID.). As a ServiceNow Developer What Youll Do: Be accountable for designing, building, and deploying solutions, monitoring systems, and developing integrations with other applications. Provide subject matter expertise pertaining to design, development, and implementation within the ServiceNow platform based on ServiceNow and industry specific best practices to minimize customizations and drive continual service improvement. Provide hands-on development, responsible for helping our stakeholders to adopt solutions that drive business outcomes and gain return on investment in the ServiceNow platform. Generate and maintain technical design and configuration documents. Maintain knowledge and understanding of the latest ServiceNow features and product offerings. Determine how best to leverage tools and techniques involving infrastructure as scripting, configuration management, automated testing, and other DevOps techniques to improve delivery quality, speed and experience. Provide technical guidance and serve as an escalation point for the production support team. Proactively identify potential issues, troubleshoot issues, perform root cause analysis, and provide solutions for problems. Actively take ownership to address issues and solve problems, understanding up and downstream impacts and designing/delivering solutions appropriately. Who Youll Work With Skilled information technology architecture, development, and support team members within our global IT organization who are also responsible for offshore and onshore staff. Key business stakeholders, process owners, and analysts within the Global Customer Service business unit will be key and critical business partners for this position. This role will report into the IT Department and interface with business partners, other application owners, and other onshore / offshore development teams. Network with key contacts and stakeholders internally and externally to drive process and efficiency in implementations. Will have achieved a level position as a proficient ServiceNow Developer with a successful track record in development, consulting, focused on technology strategy, governance, data and solution design. They will have demonstrated the ability to become a trusted advisor to business partners and facilitate successful business outcomes. 4 - 6 years experience of ServiceNow and other application development, supporting customer support & service technology A seasoned experienced professional with a full understanding of at least one area of specialization; resolving a wide range of issues 2-3 years of advanced ServiceNow administration, configuration, integration, and development experience including JavaScript, jQuery, AngularJS, HTML/CSS, XML, REST/SOAP, LDAP and SSO ServiceNow Certified Administrator required Bachelor’s degree in Computer Science (CS), Computer Information Systems (CIS), Management Information Systems (MIS), or equivalent, required •Ability to work collaboratively with customers and all functional team members What You’ll Bring Experience guiding junior developers engineer solutions, including for domain separation Experience working with business analysts and estimating level of effort for new projects Prefer experience in one or more ServiceNow products like IT Operations Mgmt (ITOM) Discovery, ITOM Health & Event Mgmt, Core Platform and the CMDB, eBonding, Customer Service Mgmt (CSM), IT Service Mgmt (ITSM) ITIL Certification and/or Technical Consulting Experience Experience working with functional business leaders in the Customer Support space. Experience identifying business objectives and deconstructing them into Epics/Deliverables Experience working with large organizations Excellent interpersonal, written, and verbal communication skills Agile methodology practitioner

Hiring for the Jaipur location Position - Customer Service Associate Salary :- Up to 2.25lpa Qualification:- Graduates Experience: - Fresher/Experience Perks & Benefits:- 14 days Accommodation 5 days working One side cab Shift - 24/7 with the rotational shift Candidate must have good communication skills. Interested Candidates can share their CV along with below details on - 85272 53889 Name- Contact- Email- Qualification- Experience- Location applied for- Jaipur Thanks & Regards Devyansh Singh Talent Acquisition Executive Teleperformance.

Work from office role *Will be handling customers over the call *Need to solve the queries of the customers *Rotational shifts (9AM-9PM) *Job location- Gurgaon *Min. 1year experience is required from customer service Barkha @ 8851644223 Required Candidate profile *Undergraduate/Graduate or post graduate all can apply *Salary upto 30k CTC * 6days working *Should be an immediate joiner *Open to work in voice process *Good communication skills needed(in english)

- Customer Support Associate (CSA). - Have to resolute customers query over Call & Chat. - Good computer navigational skills. - 9 hour of the day, 8 hrs. work and 1 hour break - 5 days working and any 2-week offs. - Should be flexible in 24*7 shifts. Required Candidate profile - Fresher can apply. - Graduate / Undergraduate. - Immediate Joiner

We have huge opening in BPO Inbound(Voice) Salary :18000-35000 Location : Bangalore Interview Process : HR Round,Ops Round,Client Round Candidate need to resolve customer queries, complaints and escalation if interested call Nidhi 8982430907

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details HR Sameera@ 9900975043(call or whats app) Email id : sameera@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details HR Sameera@ 9900975043(call or whats app) Email id : sameera@thejobfactory.co.in

Payroll- Bank location: Thane Hiranandani Salary-Upto 7 lakhs JD Loan Collection On calls only Graduate with exp in collections process with excellent communication skills can only apply 9-6 job Sunday fixed off Alternate saturday off Call-7738521154 Required Candidate profile Graduate with Exp Only Apply Comp off for bank holidays Uniform will be shared by Bank hyflyhr9@gmail.com www.hyfly.in Perks and benefits Incentives, Annual bonus, Mediclaim, transport

We are currently hiring for Pega Decisioning. Interested candidates can share their resumes to bhavani.shambunigari@areteanstech.com Job Title: Senior Decisioning Architect (SDA) Job Type: Full Time Location: Across India Job Description: Pega Decisioning Consultant with 3-9 years of relevant decisioning experience and at least 1-3 Pega projects implementation. Minimum 2+ years of developing applications using Pega and having experience into Customer Decisioning Hub (CDH). Articulate what customer decision hub, always on marketing and AI mean in a particular sense, how does it deliver the business vision and objectives. Designing the decisioning logic. Build and test decision logic rules. Experience with setup and execution of CDH components such as Adaptive model, Predictive Model, A/B testing, Simulation testing, performance reports and monitoring. Driving design, development, testing and deployment of maintainable solutions within PRPC Rules environment. Creating the technical design, developing the enterprise class structure and reviews infrastructure requirements such as data architecture definitions and data management plans. End to end experience in defining solutions, design and implementation in Next Best Action Strategy Framework, Single Unified Campaign, Customer Spine or 360 view, Inbound channel integrations, Always-on Marketing, contact strategy, segmentation, adaptive modelling, outbound campaign management. Preferred Qualification: Familiar with broad based technology footprint (should have worked in various technology stacks: Cloud, DevOps, IBM, Oracle, UNIX, AIX, Windows, Java/J2EE, Databases, and Mainframe etc.) Should have strong experience in design and development of decisioning projects with Pega decisioning and Pega Marketing. Conversant with designing NBA strategies Provide consultation and training to Decisioning architects Experience with designing and/or implementing marketing and decisioning software (such as Chrodiant, Infor CRM Epiphany, SmartFocus Experian, Adobe, Oracle, Marketo, Salesforce, Teredata, Aprimo, IBM Unica) Applications. Provide business and technical leadership in end-to-end project delivery utilizing latest features and tools available in Customer Decision Hub (CDH) Maintain advanced knowledge of the CDH Architecture and all CDH design and implementation features Ability to present decisioning concepts and benefits, and influence stakeholders with help of LDA. Demonstrate a solid understanding of reuse in terms of enterprise solutions seeking to determine and develop repeatable, efficient and optimal ways of implementing CDH. Knowledge on various PRPC concepts, PRPC flows, Ruleset, Assignments, Utilities, Decision, Class Structures, Activities, User Interface, Flow Actions, Agents, SLA, Correspondence, Security, Reports, Listeners (File, MQ), Connectors

Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound, voice process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav :- 7796427055

Job designation- Customer Support Associate- Voice Process Job Responsibilities- To resolve customer issues over the Voice Process & provide resolutions to the customer over the Voice Process. Job Location - Noida Hiring model- 100% Work from Office Job Criteria: Good communication skills required in ENGLISH & HINDI Undergraduate/graduate ll Fresher/experience are eligible 6 days working with 1 Rotational week off 24*7 flexible shifts One side cab facility in odd hours Shift (Hiring Zone) Immediate joiners required Package and other Benefits: Salary Package: 1.90 LPA to 3LPA PF & ESIC How to Apply? Interested candidates can drop their updated Resume on below mentioned email ID or can directly be Walk-in at below mentioned address: Email id :- RJ00686466@techmahindra.com Contact person: Santosh-7982509065 Priyanka-9773693764 Prateeksha-9068094671 Office Address -A-8 Tech Mahindra Knowledge Boulvevard , 01st floor Noida sec-62, Nearest metro station Noida Electronic City.

Greeting From The Job Factory....! We are looking for candidates with banking IN INTERNATIONAL VOICE PROCESS -Banking Experience is mandatory salary upto 7.5LPA / Minimum 1 YEAR IS MANDATORY For More Details HR smitha - 9880964847(WhatsApp or Call ) Email id : smitha@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 2 Year of experience in International Voice Process / Non Voice Process For More Details HR smitha - 9880964847(WhatsApp or Call ) Email id : smitha@thejobfactory.co.in

Role & responsibilities Greetings from Innov Ultra Language - English+ Kannada / English+Malayalam /English+Hindi Work from Office 6 days working- Rotational off ,Rotational shifts. Perks and benefits PF ESIC Reach out to HR SHREERUPA- 8583029467

KPMG India is looking for Senior - GRC Packaged Product (Archer, SN, OT, MS, OP) to join our dynamic team and embark on a rewarding career journey Implement governance, risk, and compliance solutionsManage GRC applications like Archer and ServiceNowEnsure data security and regulatory complianceOptimize workflow automation in risk management

KPMG India is looking for Assistant Manager - GRC Packaged Product (Archer, SN, OT, MS, OP) to join our dynamic team and embark on a rewarding career journey Supervises daily operations and team performanceAssists in strategic planning and business developmentEnsures compliance with company policies and proceduresSupports senior management in decision-making

8448100705 Urgent Hiring for International Customer Service Answering inbound calls and responding to customer inquiries in a timely and professional manner Resolving customer complaints, issues & queries effectively, ensuring customer satisfaction Required Candidate profile Hiring 4 Gurgaon Sec 48 Need only immediate joiners Interview Mode: Face to Face(Need only Immediate joiner) Salary up to 30k-40k Interested call Sneha@ 8448100705 We don't consider any Notice Period

8-10 years of professional experience in Pega Customer Service Framework, platform Decisioning, Pega Platform Package up to 35 LPA Work mode Hybrid Gurugram Location To apply connect with Panya at 9870574797 Required Candidate profile Pega Constellation Pega Cosmos Decisioning Framework Designing Pega Platform Pega CSSA or CSA Certification required.

Join Our Team at AM Infoweb International Voice Process! Ready to take your career to the next level? Were HIRING! Role: Case Processing Executive What Were Looking For: - Excellent Communication Skills - Minimum 1 Year Experience in International Voice Process - Undergraduates with Experience Welcome! - Gap in Employment Should Not Exceed 3 Months Why Join Us? - CTC Up to 40K/Month - Monthly Incentives - US Shifts - Saturday-Sunday Off - Paid Overtime Please Note: WFH is not available for this position. Walk-in Interviews Location: Cerebrum IT Park, Kalyani Nagar, Pune - 14 For More Information, Contact: -Samruddhee Patil 9158609366 / 9049089540 -Email: samruddhee.patil@aminfoweb.co.in Don’t miss the chance to grow with us! Apply now and elevate your career!

Process- Tata Moter Inbound (customer service) Experience- fresher/experience Good communication skills Salary: 12k to 16k in hand Required Candidate profile HSC is mandate Job location - Majiwada Thane (w)- 400607 More Detail Contact HR Shubham:-9763458943

Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Shubham: 9763458943

Hiring Freshers for Voice process- Good communication in English+ Telugu/ kannada/ Malayalam is mandatory. Easy selections & Immediate joining. Walk-in Interviews. Salary : 15K to 17K Inhand Call Swathi 6357012499 For More Info . Required Candidate profile . Candidate should speak English + Telugu/ kannada/ Malayalam Both Graduates / undergraduates can apply Both freshers / Experienced can apply Immediate joiners only preferred work from office. .

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Alorica is Hiring! Exciting Career Opportunities Await You! Are you looking to build a successful career in an International Voice Process ? Whether youre a fresher looking for a great start or an experienced professional seeking a rewarding opportunity, Alorica has the perfect role for you! Job Role: International Voice Process Location: [Specify Location if needed] Shift: Night Shift Work Days: [Mention if it's 5/6 days working] Salary & Benefits: Freshers: 22,000 + 4,400 Night Shift Allowance + Performance-Based Incentives Experienced: 25,000 + 4,400 Night Shift Allowance + Performance-Based Incentives One-Way Cab Facility for a safe and convenient commute Attractive Joining Bonus after 3 months of successful completion Exciting Incentives based on performance What Were Looking For: Excellent communication skills in English Willingness to work in a night shift Passion for customer service and a problem-solving attitude Freshers & experienced professionals are welcome to apply! Interview Process: 1 HR Round Initial screening 2 Assessment Round Skill evaluation 3 Operations Round Final selection Why Join Alorica? Work with a leading global brand in customer service Competitive salary & great incentives Career growth & development opportunities Supportive & dynamic work environment Apply Now! Limited positions available Dont miss out on this amazing opportunity! Call HR Muskan 9380964680 / 9964080000 or visit jobshop.ai to explore other open positions with us.