*Responsible for sourcing of API, KSM & all critical products for R&D projects & commercials in Regulated & Un-regulated Market. *To support projects and to realize year-on-year productivity improvements, cost savings, and process improvements *Planning, organizing, and managing projects taking into account priorities.

Hiring for International Voice Process Non voice process Grad Freshers can apply. Salary upto 3.3 LPA ctc Loc- Gurgaon Night Shifts, 5 days working Roster Off 1 side cab and cab allowance Contact- HR Vanshita- 9910807579 Required Candidate profile Candidate must have excellent communication skills. Candidate must be comfortable working in any shifts. Candidate must be an immediate joiner. Decent typing speed Perks and benefits PF+ESI+CAB+INSURANCE

Hiring for International Chat Process Non voice process Grad/UG Freshers can apply. Salary upto 15k- 20k in-hand Loc- Gurgaon Night Shifts, 5 days working Roster Off 1 side cab and cab allowance Contact- HR Vanshita- 9910807579 Required Candidate profile Candidate must have excellent communication skills. Candidate must be comfortable working in any shifts. Candidate must be an immediate joiner. Decent typing speed Perks and benefits PF+ESI+CAB+INSURANCE

Hello CAREER SEEKERS !!! Greetings from Shining Stars ITPL !!! Hope you are doing well !!! WE HAVE COME UP WITH THE REQUIREMENTS OF DOMESTIC AND INTERNATIONAL BPO'S AT Noida Location. LOCATION - NOIDA ( SEC 62 , SEC 63 , Sec 60 , Sec 127 ) PROFILE - CUSTOMER SERVICE. ( Voice / Non Voice) ONLY GRADUATES are required. FRESHER / EXPERIENCE both can apply. FRESHERS - 20K CTC EXPERIENCE - 30K CTC 6 Days working. Rotational Shifts. Cabs in ODD HOURS. Work from Office. INTERVIEW MODE - Walk-in. NOTE - Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken and written ENGLISH . Roles and Responsibility - Resolving customer complaints brought to your attention. Managing proactively inbound and outbound calls . Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience. Desired candidates Profiles - Any GRADUATE with excellent English communication with experience can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Must be comfortable with rotational shifts. Must have valid documents. To get your Interview aligned connect with me directly or can drop me resume on the number given below : Alok : 9792779366 Regards, Alok Srivastava HR Specialist Shining Stars ITPL #hiring #customerservice #customer #voice #bpo #cce #communicationskills #experienced #openings #noidahiring #work #inbound #outbound #domestic #telecalling #customerservice #service #voice #delhincr #noidaopenings #bpo #customercare #noida #english #international #chat #blendedprocess #bpovoice #nonvoice #noidaopening #freshers

RTH-Y Threshold band: 7B Sector: Non-Captives OLD CSA: -U2X6KZ (please check duplication before uploading the profile. Note: 1. Candidate must work from the client office from day one. 2. Mode of Interview: Face to Face (Mandatory). ***JOB DESCRIPTION**Total Years of Experience :- 5 to 7 Yrs Relevant years of Experience:- :- 5 to 7 Yrs Mandatory Skills : - Salesforce Senior Developer/Tech Lead JD: Senior salesforce developer who has hands-on experience Apex,LWC and Integration(Rest API) specifically. They should lead the development team by helping out the junior developers and resolving their doubts on need basis.Ensure best practices handle trouble shooting and provide ongoing support. Salesforce certifications and strong technical expertise. Note: BGV will be needed before onboarding.

HI JOBSEEKERS GREETING FROM SHININGSTARS ITPL ! We are looking for freshers to join our International Voice Process with a high salary package and excellent benefits. This is a great opportunity to start a career in a dynamic work environment. Position: International Voice Process Work Schedule: 5 Days Working, Rotational Shifts (Including US Shifts) Salary: Up to 3.5 LPA Location: Gurgaon Benefits: Both-side Cab Facility Provided Role Overview: As a Customer Service Representative, you will be responsible for handling customer queries, providing solutions, and ensuring a high level of customer satisfaction in an international voice process. Key Responsibilities: 1. Customer Support Address customer inquiries via phone calls and provide effective resolutions. 2. Issue Resolution : Troubleshoot problems, escalate complex issues, and ensure timely follow-ups. 3. Process Adherence:** Follow company policies, guidelines, and compliance regulations. 4. Communication Management: Maintain professional and clear communication to enhance customer experience. 5. Documentation: Accurately log customer interactions, issues, and resolutions in the system. 6. Quality Assurance: Meet service level agreements (SLAs) and key performance indicators (KPIs). 7. Continuous Learning: Stay updated with product knowledge, company policies, and industry best practices. Eligibility Criteria - Freshers (Any Graduate or Undergraduate) can apply - Excellent communication skills in English - Comfortable working in rotational and US shifts If you are looking for a promising career opportunity, apply now if in any case your call has been missed drop your resume over whatsapp - ISHA - 7357344595 / NIDHI - 6388237997 / MONIKA - 7266822602. Regards , ISHA PATHAK HR EXECUTIVE #Gurgaonseekers #hirings #customersupport #bpo #freshersopening #2025jobs #ncropenings #3.5lpa #inboundopenings

The Asscoiate Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA teams performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both revenue retention and new revenue opportunities. Our ideal candidate can identify needs, communicate effectively, and ultimately exceed client expectations. The successful candidate has a blend of visionary and analytical skills. Work timings and location: Eastern shift timings, (5:00 PM to 2:30 AM IST) Work from office - Hyderabad location Responsibilities: Work closely with Customer Success functional leadership to drive prospecting strategies and AT RISK Management and Renewal Management Coach & Mentor teams in performing their duties effectively. Lead and Manage Customer Success teams and provide them guidance & mentorship. Develop & implement strategic plans for Customer Success in alignment with overall business objective. Identify of Process improvements and bringing efficiency Act as strong advocate for customers and ensure that their needs & concerns are addressed effectively. Monitor team performance and take corrective actions. Implement career development and growth opportunities for team members. Hire Talent according to needs & groom them to succeed. Goals: Retained Revenue 95% Case Resolution should be resolved with-in 30days Improve on First Contact Resolution time Adherence & Measure internal SLA and Quality Audit Keep attrition below 15% Accurate forecast for each quarter that is within 5% of the GRR, RRR Work toward renewals and achieve or exceed plan of 92.5% GRR and 96% ARR Requirements: Bachelors Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success teams of approximately 10 members directly. 5+ years of experience in managerial roles. Experience working in large-scale organizations with diverse teams and processes. Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills. High attention to detail with working knowledge of reporting and analytics solutions. Strong knowledge and experience in CSA (Customer Success Associate) activities. High level of agility and ability to manage change effectively. Demonstrable ability to communicate, present, and influence credibly and effectively at all organizational levels, including executive stakeholders. Experience improving customer experience and driving increased retention and growth. Proven track record of managing and leading Customer Success teams while dealing with global clients. Expertise in team building, coaching, and developing talent within Customer Success. Strong leadership and team management skills. Experience managing large volumes of uncovered or low-touch customers is desirable. Proficiency with Salesforce: The Customer Company or experience with any CRM tool. Experience working in a software company, particularly in renewals, retention, or customer success departments. Hands-on experience in resolution and escalation management. Qualifications Bachelors Degree, preferably in business or a related field. 10-13 years of overall industry experience, including 7+ years in Customer Success, Account Management, and Renewals. Proven experience managing Customer Success teams of approximately 10 members directly. 5+ years of experience in managerial roles. Experience working in large-scale organizations with diverse teams and processes. Excellent analytical, critical thinking, problem-solving, interpersonal, and relationship-building skills.

Requirement- •Good comms required •Salary-14,500/- inhand •Unlimited incentives •Shift timing- 9:30-6:30 •Sunday off •Fresher & Exp both can apply •Need immediate joiner. Required Candidate profile Qualification:Min HSC Work Location: Thane West, Maharashtra 400615 To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Atharva 7796427033 Perks and benefits high incentives and growth opportunity

Hiring for World's Biggest Hotel Chain AirB^B- Sr.Advisor Profile: - Handling Customer queries via calls UG/Grad with min 1 year of International BPO exp Sal- upto 42K CTC+ Inc + $150 Bonus Both Side Cab + Meal For More Info HR Jiya - 9315779945 Required Candidate profile 1. Need Candidates with Excellent communication skills. 2. Comfortable with Work from Office 3. Candidate should be from Delhi/NCR Note : Please donot call for WFH / Chat jobs

Dear Candidate, We are hiring for Process Advisor for Noida Location. Any graduate can apply. (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi) "ONLINE INTERVIEW" SOPRA STERIA (Noida) Freshers only Non tech graduates only Good communication Backend , blended process Rotational shift Both side cab (charges of 1800 to avail the facility) 3 LPA to 3.2 LPA (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi) Regards SPARK CONSULTANCY

We are looking for a seasoned ServiceNow Architect with IT experience and deep expertise in IT Service Management (ITSM), IT Operations Management (ITOM), and Service Portal development. The successful candidate will be responsible for architecting, designing, and overseeing the implementation of scalable and robust solutions on the ServiceNow platform. Key Responsibilities Architecture & Design : - Define and architect end-to-end ServiceNow solutions, aligning with business needs and IT strategy. - Lead the design and implementation of ITSM, ITOM, and Service Portal modules, ensuring scalability and efficiency. - Develop architecture blueprints and technical roadmaps for ServiceNow platform growth. Solution Implementation : - Oversee the implementation and customization of ITSM modules, including Incident, Problem, Change, and Service Catalog. - Architect and manage ITOM processes, including Discovery, Service Mapping, and Event Management. - Lead the design and development of intuitive and user-friendly Service Portals to enhance the end-user experience. Strategic Leadership : - Provide technical leadership and strategic direction for the ServiceNow platform across the organization. - Collaborate with stakeholders to gather requirements, propose solutions, and align ServiceNow capabilities with business objectives. - Mentor and guide development teams, ensuring adherence to best practices and coding standards. Integration & Automation : - Architect integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and process automation. - Drive automation initiatives to enhance IT operations, reduce manual efforts, and improve service delivery. Optimization & Governance : - Continuously monitor platform performance, identifying opportunities for optimization and enhancements. - Establish governance frameworks, standards, and policies for ServiceNow development and operations. Qualifications : Experience : - In IT with extensive experience in ServiceNow architecture, design, and implementation. - Proven expertise in ITSM, ITOM, and Service Portal modules. - Experience leading large-scale ServiceNow projects and working in complex IT environments. Skills : - Deep knowledge of ServiceNow architecture, including scripting (JavaScript, Glide) and UI development. - Strong understanding of ITIL practices and their implementation within ServiceNow. - Proficiency in Service Portal development, including UI/UX design and front-end technologies. Certifications : - ServiceNow Certified System Administrator (CSA) required. - ServiceNow Certified Implementation Specialist (ITSM or ITOM) preferred. - ITIL v3/v4 Foundation certification is a plus. Skills: servicenow,itil,leadership,architecture,design Location-Pune,Bengaluru,Noida,Chennai

Hi Job Enthusiasts! Mega openings for International Travel Process Customer Support Voice. Location: Gurgaon, Sector 18 Employment Type: Full-Time Work Mode: Work from Office Job Description: We are hiring for a Travel Process in Gurgaon for a renowned organization. This is an excellent opportunity for candidates looking to build a career in the travel and customer service industry. Roles and Responsibilities: - Handle customer queries related to travel bookings, cancellations, and modifications. - Provide excellent customer service through voice process. - Assist customers with flight, hotel, and package bookings. - Ensure high-quality resolution of customer issues in a timely manner. - Maintain accurate records of customer interactions. - Adhere to service quality standards and meet performance metrics. Eligibility Criteria: - Graduates or dropouts can apply. - Freshers and experienced candidates both eligible. - Candidates must have excellent English communication skills. - Stability in past work experience is required (avoid applicants with multiple short-term job changes). Salary & Benefits: - Salary for fresher with avaerage comms up to 21k ctc ( 17,000 in-hand). - Salary: Up to 3.5 LPA (24,000 in-hand). - 5 days working with 2 rotational offs. - Both-side cab facility provided. Interview Process: - Quality check required: Applicants should meet a minimum standard of V6. How to Apply: Interested candidates can share their resume via WhatsApp at 9696714723 (Homa) or contact for further details. #TravelProcess #CustomerSupport #HiringNow #GurgaonJobs #JobOpportunity #BPOJobs #CareerGrowth #WorkFromOffice #HiringFreshers #CallCenterJobs

Hiring Freshers & Experience Candidates for Customer Support Role Salary: 11000-15000 Inhand Depending on experience Graduation Not Mandatory 6 Days Working days Languages: Tamil + English Call Swati 6357012499 for more info . . Required Candidate profile . Candidate should be fluent in English & Tamil Graduation is Not Mandatory. Should be comfortable in Work from office 11k-14k For Fresher. 17k For experience. Call Swati 6357012499 for more info .

We have vacancy for Work from Office - Hindi, Telugu & English all 3 languages are mandatory. Location- Hyderabad/ Chennai Day Shift. 6 days work, 1 day rotational off. salary- 15k-20k Graduation not mandatory. Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, work from office Please call Manju 9342679949 for more Info Regards Manju- 9342679949

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Hi As per your application for role of Pega Developer_ Hyderabad/ Bangalore/Pune/Kolkata _Truviq system . Company :- Truviq system Mode of Hiring : Permanent Location Only Hyderabad/ Bangalore/Pune/Kolkata (WFO) Mode of interview – Virtual Job Title: PEGA Developer Experience: 5+ years in Pega Development Location : Hyderabad/ Bangalore/Pune/Kolkata Employment Type: Full-time Who You Are: You are a highly technical hands on individual who is passionate about exploring and applying Pega technology to help solve business problems. BS Degree with at least 5 years of progressively responsible experience in building and implementing model-driven, enterprise-level business solutions. Excellent time management and organization skills, with the capability to manage multiple competing priorities Exceptional interpersonal skills and the ability to communicate, partner and collaborate Willingness to go the extra mile Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example Capacity to work in teams as well as alone Capacity to lead technical team Ability to match technology solutions to customer needs What You've Accomplished: You’ve built and implemented model-driven, enterprise-level business solutions and applications. You’ve led end-to-end delivery of medium to large component of bigger solution. You’ve been exposed to a variety of technologies including Application Servers, programming languages, relational and non-relational data bases and integration techniques. You’ve demonstrated knowledge of and applicability of Object-Oriented techniques and principles. You’ve delivered solutions in Agile and Scrum methodologies. Key Responsibilities: Application Design & Development: Lead analysis, design, and configuration of Pega applications. Define class structures, data models, and process flows. Integration & Configuration: Integrate Pega with databases and external systems via SOAP/REST services Team Leadership: Mentor developers, conduct code reviews, and ensure quality releases. Security & Compliance: Design application security protocols and ensure compliance with Guardrails. Certifications: CSA, CSSA (mandatory);

Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulatory requirements. Communicate effectively with healthcare professionals to obtain necessary documentation in a timely manner. Document all interactions and maintain detailed records of medical records retrieval activities. Collaborate with internal teams to ensure the timely delivery of medical records to clients. Requirements: Excellent communication skills in English, both verbal and written. Strong interpersonal skills and the ability to build rapport with clients. Basic knowledge of medical terminology is preferred but not mandatory. Ability to work in a fast-paced environment and adapt to changing priorities. Minimum educational qualification: Graduation/Awaiting final semester results. Benefits : Competitive salary package up to 25,000 CTC monthly. Comprehensive training program provided. Opportunity for career advancement and skill development. Positive and collaborative work culture. Employee benefits such as medical insurance and incentives. Fixed US shift /Saturday Sunday Off / Over Time Paid. Work location: Kalyani Nagar, Pune. Paid Transport facility is provided. If you are a dedicated and ambitious individual looking to embark on an exciting career journey, we encourage you to apply for this position. Join us in making a difference in healthcare operations on a global scale! (This opening is for the voice process; hence candidates with back-office / B2B lead generation / RPO / Business Development will not be considered and cannot apply) How to Apply:Share your resume at mailto: aman.prasad@aminfoweb.co.in or feel free to call us at 9921971382.Walk IN Details: Time: 2pm to 8 pm Contact: HR Aman Prasad (9049097624 or drop CV @mailto: aman.prasad@aminfoweb.co.in) Address: 7th floor Am Infoweb Cerebrum IT Park B3 Kalyani Nagar Pune 411014. Role & responsibilities

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Pega Platform Good to have skills : Pega Architecture Minimum 5 year(s) of experience is required Educational Qualification : Pega CSA CSSA Summary :As a Pega Platform Application Lead, you will be responsible for leading the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve working with the Pega Platform, collaborating with cross-functional teams, and ensuring the successful delivery of applications. Roles & Responsibilities: Lead the design, development, and implementation of Pega Platform applications, ensuring adherence to best practices and standards. Collaborate with cross-functional teams, including business analysts, developers, and testers, to ensure successful delivery of applications. Act as the primary point of contact for all Pega Platform application-related issues, providing guidance and support to team members as needed. Ensure the quality and integrity of Pega Platform applications, conducting thorough testing and debugging to identify and resolve issues. Stay up-to-date with the latest advancements in Pega Platform technology, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Strong experience in Pega Platform development. Good To Have Skills:Experience in Pega Architecture. Solid understanding of Pega Platform best practices and standards. Experience in leading the design, development, and implementation of Pega Platform applications. Strong collaboration and communication skills, with the ability to work effectively with cross-functional teams. Experience in conducting thorough testing and debugging of Pega Platform applications. Additional Information: The candidate should have a minimum of 5 years of experience in Pega Platform development. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful Pega Platform solutions. This position is based at our Bengaluru office.

Req exp- min 6 months in International Voice Process(customer service) Ctc -Upto 4.92LPA Shifts-Night Shifts Location- Pune WFO / 5 Days Working Immediate Joiners No Relocation Cases. Contact - HR Antra :9119383434 HR Nikhil:8529492978

RTH - Yes. Please refer duplicate CSAs U2X5YC and U2WZSH before uploading profiles. Total exp: 7+ yrs, Rel exp: 7+ yrs. Threshold Band: 7B OMTA Mandatory Skills: SAS development experience with SAS Base, SAS Adv BAse, SAS EG, SAS DI Studio. Good to have : Credit Risk domain back ground. Detailed Strong SAS ETL programming skills with 7+ years of relevant SAS ETL programming experience in a banking project. Have strong knowledge in areas of SAS development experience with SASBase, SAS Adv BAse, SAS EG SAS DI Studio.Credit Risk domain back ground would be added advantage.

Graduate with Excellent GOOD skills required in ENGLISH. WORK FROM OFFICE CANDIDATES MUST BE GRADUATE WITH 1 YEAR OF EXPERIENCE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO is must Graduation Mandatory Salary: 29K CTC 25600/- IN HAND BENEFITS: 48K ANNUAL BONUS 5 Days Working Shift - 9 Hour Rotational Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females 6 am to 8 pm (Any 9 Hours window) Location : Noida Interested candidates can WhatsApp to Schedule their interview (MUSKAN HR - 8630583337) on the Below mentioned number. Interview Details: Contact Person: MUSKAN HR Contact Number : 8630583337 Timing : Monday to Saturday From 10:00 AM to 3 PM. Address : iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number "8630583337".

**"Start Your Call Center Career with Indias Largest BPO Recruiter!** - JobShop is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Alorica is Hiring! Exciting Career Opportunities Await You! Are you looking to build a successful career in an International Voice Process? Whether youre a fresher looking for a great start or an experienced professional seeking a rewarding opportunity, Alorica has the perfect role for you! Job Role: International Voice Process Location: [Specify Location if needed] Shift: Night Shift Work Days: [Mention if it's 5/6 days working] Salary & Benefits: Freshers: 22,000 + 4,400 Night Shift Allowance + Performance-Based Incentives Experienced: 25,000 + 4,400 Night Shift Allowance + Performance-Based Incentives One-Way Cab Facility for a safe and convenient commute Attractive Joining Bonus after 3 months of successful completion Exciting Incentives based on performance What Were Looking For: Excellent communication skills in English Willingness to work in a night shift Passion for customer service and a problem-solving attitude Freshers & experienced professionals are welcome to apply! Interview Process: 1 HR Round Initial screening 2 Assessment Round Skill evaluation 3 Operations Round Final selection Why Join Alorica? Work with a leading global brand in customer service Competitive salary & great incentives Career growth & development opportunities Supportive & dynamic work environment Apply Now! Limited positions available Dont miss out on this amazing opportunity! Call HR Medwin on 6360064569 or visit jobshop.ai to explore other open positions with us. Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended Role & responsibilities

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please Call HR Saba on 7975182692 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. Background Verification Process in Whitefield: - Please Call HR Saba on 7975182692 Fresher Salary upto 24,000/- Take Home & Experienced upto 30,000/- Customer Support / Banking Process And Technical Support in Manyata Tech Park - Please Call HR Saba on 7975182692 Experienced Salary upto 5.5 CTC + 8000 Incentive Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - Please Call HR Saba On 7975182692 10th Std, PUC & Grad Fresher or Experienced Salary upto 6 LPA + incentives Technical Support for Freshers An Experience - - Fresher Salary 4.5 Lacs + 5.7 Lacs Variable Please Call HR Afreen On 6362028414 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended Role & responsibilitiesRole & responsibilities

Greetings from JobShop We are India's Largest BPO Recruitment Company .Call/DM HR Saba on 7975182692 or visit jobshop.ai to explore other open positions with us Openings available : Process name : International voice process Qualification : Graduates / Under Graduate Salary : Max 5.5 LPA + incentives Shift timings : Rotational shift / US Rotational Location : BANGALORE Experience needed : Candidates should have minimum 1 years of experience into international voice process/Client Servicing , candidates should be flexible to work with rotational shift , Candidates should be fluent in communication Roles and Responsibilities:-Customer Focus Take ownership of each customer while empathizing and prioritizing customer needs Resolve conflicts and manage customer expectations Determine customer needs and provide appropriate solutions through relationship building Communication Skills Effective verbal and written communication with both external and internal customers Document customer account activities thoroughly and concisely Engage in interactive dialogue with customers through active listening Problem Solving Skills Approach problems logically and with good judgment to ensure the appropriate customer outcome Make appropriate decisions on behalf of the customer quickly and effectively Effectively prioritize work to ensure efficiency Conduct research as needed Analytical Skills Critical thinker and ability to exercise independent judgment Accuracy and attention to detail Required to abide by all applicable regulatory and department practices and procedures Computer Skills Familiarity with multiple browsers, multiple tabs, window navigation and instant messenger tools Fluency in Windows Operating Systems and Microsoft Office tools Call/DM HR Saba on 7975182692 or visit jobshop.ai to explore other open positions with us Role & responsibilities

Job description Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Please Call HR Saba on 7975182692 visit jobshop.ai to explore other open positions with us We are Hiring for World Best Call Centers in Bengaluru. Background Verification Process in Whitefield: - Please Call HR Saba On 7975182692 Fresher Salary upto 24,000/- Take Home & Experienced upto 30,000/- Customer Support / Banking Process And Technical Support in Manyata Tech Park - Please Call HRSaba On 7975182692 Experienced Salary upto 5.5 CTC + 8000 Incentive Hiring for World's Largest Ecommerce Client in Bellandur & Electronic City - Please Call HR Saba On 7975182692 10th Std, PUC & Grad Fresher or Experienced Salary upto 6 LPA + incentives Technical Support for Freshers An Experience - - Fresher Salary 4.5 Lacs + 5.7 Lacs Variable Please Call HR Saba On 7975182692 Walkin Interview Venue: 92, 2nd Floor, Mosque Road, Frazer Town, Bengaluru 560005 Above More Super Market & Diagonally opposite KFC Role: Voice / Blended - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / Blended Role & responsibilities