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0 - 5 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in
Posted 2 months ago
0 - 5 years
2 - 5 Lacs
Pune
Work from Office
Greetings from KVC CONSULTANTS LTD. HIRING FOR LEADING ITES MNCs - INTERNATIONAL VOICE Customer Support Roles for different locations in Pune -- Candidates residing in Pune may apply for the same & outstation candidates need to relocate to Pune . Biggest IT MNC in India Concentrix--- Viman Nagar Process -- INTERNATIONAL Customer Support Voice Eligible:- Graduates and UG'S with Minimum 1Year of INTERNATIONAL BPO Experience both may apply ( Excellent English Communication skills mandatory ) Salary- Upto Rs 5 LPA plus attractive floor incentives 5 days working / Cabs available / rotational shifts -------------------------------------------------------------------------------------------------- FOR THE INITIAL SCREENING ROUND --- PLS CALL ANY OF THE BELOW NUMBERS- or WA with resume and profile interested & location . Akansha 9821182648 Vanshika 9628373762 Divya 9821182650 Siya 7565006263 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Zirakpur, Mohali, Chandigarh
Work from Office
Mass Hiring for Voice/ Chat support !! - Handle inbound/outbound customer calls from customers. - Respond to customer emails and live chat inquiries. 5 days working with cab services Contact- HR Priyanka @ 7037375529 . Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview . Perks and benefits 5 days working GREAT Incentives Both side cabs
Posted 2 months ago
0 - 5 years
1 - 3 Lacs
Navi Mumbai, Mumbai, Thane
Work from Office
Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 22,000 CTC plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sakshi: 7796426975
Posted 2 months ago
0 - 5 years
2 - 5 Lacs
Ghaziabad, Delhi NCR, Gurgaon
Work from Office
We have CONTINUOUS REGULAR INTERVIEWS for INTERNATIONAL CHAT & VOICE processes for a TOP MNC located at Gurgaon. We have voice processes as well. FRESHERS TO 5 YEAR Experienced candidates can apply. ***PLEASE SHARE WITH FRIENDS WHO ARE LOOKING FOR A STABLE JOB*** Requirement Details International Chat & Voice Process Freshers and experienced candidates can apply Looking for immediate joiners must have normal good typing speed Salary : UPTO 30K + Incentives Comfortable shifts CONTACT IMMEDIATELY Sr HR Ranjan - 8586942554 ( Call & WhatsApp) Email: ranjansahakne3@gmail.com TOUCH CONSULTANTS NO CHARGES
Posted 2 months ago
6 - 9 years
15 - 30 Lacs
Delhi NCR, Bengaluru, Hyderabad
Work from Office
Hi , As per your application for role of Pega Developer_ Hyderabad/ Bangalore _Truviq system. Company:- Truviq system Mode of Hiring: Permanent Location Only Hyderabad/ Bangalore/Pune/NCR(WFO) Mode of interview – Virtual Job Title: PEGA Developer Experience: 5+ years in Pega Development Location: Hyderabad/ Bangalore/Pune/NCR(WFO) Employment Type: Full-time Who You Are: You are a highly technical hands on individual who is passionate about exploring and applying Pega technology to help solve business problems. BS Degree with at least 4 years of progressively responsible experience in building and implementing model-driven, enterprise-level business solutions. Excellent time management and organization skills, with the capability to manage multiple competing priorities Exceptional interpersonal skills and the ability to communicate, partner and collaborate Willingness to go the extra mile Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example Capacity to work in teams as well as alone Capacity to lead technical team Ability to match technology solutions to customer needs What You've Accomplished: You’ve built and implemented model-driven, enterprise-level business solutions and applications. You’ve led end-to-end delivery of medium to large component of bigger solution. You’ve been exposed to a variety of technologies including Application Servers, programming languages, relational and non-relational data bases and integration techniques. You’ve demonstrated knowledge of and applicability of Object-Oriented techniques and principles. You’ve delivered solutions in Agile and Scrum methodologies. Key Responsibilities: Application Design & Development: Lead analysis, design, and configuration of Pega applications. Define class structures, data models, and process flows. Integration & Configuration: Integrate Pega with databases and external systems via SOAP/REST services Team Leadership: Mentor developers, conduct code reviews, and ensure quality releases. Security & Compliance: Design application security protocols and ensure compliance with Guardrails. Certifications: CSA, CSSA (mandatory);
Posted 2 months ago
1 - 6 years
3 - 5 Lacs
Pune, Pimpri-Chinchwad
Work from Office
Hiring for TOP BPO's in Pune DAY / UK / US / AUS Shifts + Fixed WKND OFF Sal - 24K to 50K Education - ANY Call - 9226639337 / 9595152516 Daily In-House Drives - Address as below Off No C-12, Liberty Society Wing-C, Phase-2, Koregaon Park Pune Required Candidate profile Excellent English Required Need Immediate Joiners Any Fresher or Exp Candidate can Apply 1 ROUND - SPOT OFFER NOTE - Personal Briefing will be given before all the ROUNDS
Posted 2 months ago
0 - 2 years
1 - 2 Lacs
Lucknow
Work from Office
Hello CAREER SEEKERS !!! Greetings from Shining Stars ITPL !!! Hope you are doing well !!! WE HAVE COME UP WITH THE REQUIREMENTS OF DOMESTIC AND INTERNATIONAL BPO'S AT LUCKNOW LOCATION. LOCATION - LUCKNOW (GOMTI NAGAR / HAZRATGANJ) PROFILE - CUSTOMER SERVICE.. FRESHER / EXPERIENCE both can apply. FRESHERS - 14K CTC EXPERIENCE - 17K CTC 6 Days working. Rotational Shifts. Work from Office. INTERVIEW MODE - Walk-in. NOTE - Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken and written ENGLISH . Roles and Responsibility - Resolving customer complaints brought to your attention. Managing proactively inbound and outbound calls . Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Establishing a positive rapport with all clients and customers via phone. Interacting with customers to ensure they have a desirable and shareable experience. Desired candidates Profile Any Graduate/ Undergraduate / Fresher / Experience with excellent English communication can apply. Must be fluent in English. Communication and thought process has to be good. Must be comfortable working from office. Must be comfortable with rotational shifts. Must have valid documents. To get your Interview aligned connect with me directly or can drop me resume on the number given below : Alok : 9792779366 Regards, Alok Srivastava HR Specialist Shining Stars ITPL #hiring #customerservice #customer #voice #bpo #cce #communicationskills #experienced #openings #LKOhiring #work #inbound #outbound #domestic #telecalling #customerservice #service #voice #lkojobs #lucknowopenings #bpo #customercare #english #international #chat #blendedprocess #bpovoice #nonvoice #freshers #callcentre.
Posted 2 months ago
1 - 6 years
4 - 7 Lacs
Bengaluru
Work from Office
HI WArm Greetings from Rivera Manpower Services, Currently we are hiring for JP Morgan chase for Claims Specialist Note : Minimum One year Experience is International voice Process is a Must. Should not have career Gap of more than 6 months Please call and book your interview slots: Karthik - 7996772782 for further Clarification or else you can drop your resume in the email id mentioned below rivera.karthik@gmail.com Designation: Claims Specialist Location: Bangalore CTC: Upto 7.2LPA Process: International Voice Process(>1y exp) 30 days notice acceptable Required Candidate profile * Any Graduate/Post Graduates/Undergraduates with minimum of 1 year experience in International voice process mandatory. * Not more than 6 months of Gap is acceptable in career. *Only Customer Service Experience. * International Voice Background preferred. Perks and Benefits *Night Shift allowance *daily Food allowance *Both Ways Cab Provided. *incentives *insurance Regards, Karthik 7996772782
Posted 2 months ago
2 - 5 years
4 - 7 Lacs
Hyderabad
Work from Office
As a member of IT Enterprise Business Systems group, you will be working in one of the most innovative groups that leverages latest features of Pega Infinity platform including GenAI capabilities to develop applications that provide portals and buddies for internal & external facing portals. You will work closely with talented engineers and product owners across the globe to build a highly scalable Pega Applications. This includes impact to functionality, services and assistance to People, Corporate governance, contract, legal, marketing, sales, demox, customer service teams amongst others. Apart from the new work, the team also has iterative enhancement requirements for existing buddies. Picture Yourself At Pega Pega is changing the way the world builds software. Our goal is to be the no.1 CRM SaaS company in the world. In this role, youll help us design, develop, and implement applications using Pega Infinity platform and GenAI (Knowledge Buddy) capabilities. This is your chance to get your hands on working on leading technologies to solve interesting problems. What You'll Do At Pega Leverage best in class technologies to drive the conversion of requirements into feature design, its implementation, testing, deployment and support. Work as part of a collaborative Agile team working in a SCRUM model surrounded by fun loving talented engineers. Technologies you will work on are Pega Infinity, Python. 50% Pega Application Development 50% Python Who You Are Strong understanding of object-oriented programming and design. Be able to implement code that meets engineering excellence standard with minimal oversight Good at development of highly scalable and performant features using Pega Platform Ability to take ownership of stories and working experience in an agile/scrum team environment. Passionate about learning new technologies and innovation. Demonstrated ability to logically identify and analyze/solve problems. Good verbal and written communication skills, including poise in pressure situations. What You've Accomplished Minimum of 3 years of experience in developing applications using Pega Platform and Python. Bachelors engineering in Computer Science or similar field. Good working knowledge on Pega Platform CSA/CSSA certification preferred Pega Offers You Gartner Analyst acclaimed technology leadership across our categories of products Continuous learning and development opportunities An innovative, inclusive, agile, flexible, and fun work environment Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Jammu, Kota, Jodhpur
Work from Office
Customer Service and Technical support. ( Voice, Chat and Email process ) Jaipur Location - candidates can relocate from pan India 5 days accommodation 15 days. Need Excellent communication skills. salary - 20 t0 37.5K Top MNC. Perks and benefits Relocation Bonus, Gratuity, Pf,Accomodation15 days
Posted 2 months ago
0 - 5 years
3 - 4 Lacs
Dispur, Nasik, Bathinda
Work from Office
Customer Service and Technical support. ( Voice, Chat and Email process ) Jaipur Location - candidates can relocate from pan India, Relocation bonus, tickets & accommodation 15 days. Excellent communication skills. salary - 20 to 37.5K Top MNC.
Posted 2 months ago
0 - 3 years
2 - 3 Lacs
Lucknow
Work from Office
Hey Jobseekers!!! Job Title: Customer Service Executive Location: Lucknow Salary Range: 2-3 LPA Experience: 0-3 years Key Responsibilities: Customer Interaction: Handle customer queries via phone, email, and chat in a polite, professional, and efficient manner. Problem Resolution: Identify customer issues and provide prompt, accurate solutions to enhance their experience. Documentation: Record customer interactions in CRM systems, ensuring all details are captured accurately. Customer Retention: Build positive relationships with customers and maintain high levels of satisfaction. Key Requirements: Communication Skills: Excellent verbal and written communication skills are a must. Customer-focused: Ability to engage with customers in a friendly and professional manner. Problem-solving Ability: Quick thinking and a knack for providing effective solutions. Typing test : 30-35 WPM Team Player: Ability to collaborate with different departments to ensure smooth service delivery. Why Join Us? Career Growth: Opportunity for learning and growth in a customer-centric environment. Positive Work Culture: Join a team that encourages support, respect, and teamwork. 6 day working and 1 day off Rotational shifts Competitive salary with incentives Interested students can apply by dropping cv / connecting Nidhi 6388237997
Posted 2 months ago
9 - 14 years
18 - 30 Lacs
Bengaluru
Work from Office
Experience - 9 - 15 Years Work Mode - Hybrid Location - Bengaluru Notice Period - Immediate/Serving/15 Days 9 years relevant experience on ServiceNow Core Development and Integrations. Worked on atleast 2 Products of ServiceNow (CSM HRSD ITSM ITBM ITOM ITAM SecOps Good hands-on with JavaScript, Angular JS, HTML/CSS Mandatory to have CSA (Certified ServiceNow Admin), Good to have CIS CAD Responsibilities for ServiceNow Developer ServiceNow Developer with experience on HRSD, CSM, ITSM, SPM, GRC SecOps, ITOM, ITAM. Configure Enhance the ServiceNow Platform to meet the Identified Business requirements and Functional needs. Utilize ServiceNow PluginsAutomation tools to build Innovative Solutions. Develop integrations leveraging point-to-point interfaces, Web Services file based transfers, etc. Support ServiceNow Platforms through Monitoring, Troubleshooting, Root-cause analysis and Implementing Bug-Fixes. Provide configuration options to meet specific Requirements, identifying respective Pros and Cons for each option. Participate in user story grooming session, elaboration and design sessions
Posted 2 months ago
0 - 3 years
1 - 3 Lacs
Kolkata
Work from Office
Huge vacancy for International BPO voice process Work from Office Fluent in English Morning shift Night shift (Full time)/ Evening shift (Part time) Designation - CCE/ Senior CCE/ Team Leader / Customer Support Contact- HR ABHIPSA (7980217521) Perks and benefits INTERNATIONAL HOLIDAYS, ON SPOT OFFER LETTER
Posted 2 months ago
4 - 6 years
5 - 10 Lacs
Pune
Work from Office
Position: Senior Engineer-IT Security Job Location: Pune, India Role Overview/Your Impact: We are looking for a highly skilled and detail-oriented Senior Engineer IT Security to join our Security Operations Center (SOC) team. As a Senior Engineer, you will be responsible for protecting the organization's IT infrastructure by monitoring, identifying, and responding to security threats or weaknesses and vulnerabilities. You will manage security tools for advanced analysis and investigation of security logs from various sources such as firewalls, intrusion detection/prevention systems (IDS/IPS), servers, applications, and other security devices. You will be expected to identify, investigate, and respond to security incidents, provide deep technical analysis, and work closely with other teams to improve the organizations overall security posture. What Does the team do The Security Operations Center (SOC) team plays a critical role in safeguarding an organization's IT infrastructure by actively monitoring, detecting, responding to, and mitigating cybersecurity threats in real time. This team's primary responsibility is to maintain a robust security posture, ensuring the integrity, confidentiality, and availability of systems, networks, and data. What will you do Acknowledge, analyze, and validate incidents triggered by multiple security tools like IDS/IPS, Web Application Firewall, Firewalls, Endpoint Detection & Response tools, and events through SIEM solution. Acknowledge, analyze, and validate incidents received through other reporting mechanisms such as email, phone calls, management directions, etc. Collection of necessary logs that could help in the incident containment and security investigation Escalate validated and confirmed incidents. Understand the structure and the meaning of logs from different log sources such as F/W, IDS/IPS, WAF, Domain Controller, Cloudflare, XDR Solution, Microsoft office 365 etc. Open incidents in the ticketing platform to report the alarms triggered or threats detected. Track and update incidents and requests based on updates and create root cause analysis. Report on IT infrastructure issues to the IMS Team. Working with vendors to work on security issues. Log Analysis and Investigation: Analyze large volumes of security logs from multiple sources (e.g., network devices, firewalls, IDS/IPS, SIEM tools, etc.) to identify potential security incidents, threats, and vulnerabilities. Perform in-depth investigations of suspicious activities to identify the root cause and potential impact. Prioritize and escalate incidents based on severity and risk. Incident Response: Lead the investigation and resolution of security incidents, coordinating with L1 and L2 teams as necessary. Provide detailed analysis and actionable intelligence to stakeholders to guide remediation efforts. Track incidents through to resolution and closure, ensuring all documentation is accurate and complete. Maintain Incident response procedures and SOPs Threat Intelligence Integration: Use threat intelligence feeds and other external resources to enhance log analysis and identify emerging threats. Correlate internal data with external threat intelligence to identify new attack vectors and trends. Tools & Technologies: Utilize SIEM tools (e.g., LogRhythm) to perform advanced log searches, filtering and correlation. Work with other SOC tools such as ticketing systems, network monitoring solutions, Email monitoring, and endpoint security tools. Collaboration & Reporting: Collaborate with SOC teams, IT teams, and management to provide detailed incident reports and security assessments. Develop and maintain documentation, playbooks, and procedures to improve the efficiency of the SOC. Provide mentorship and training to junior analysts (L1/L2). Continuous Improvement: Analyze and improve SOC processes, workflows, and detection methodologies to enhance overall efficiency and security posture. Regularly update and review log sources, collection mechanisms, and detection rules to adapt to changing threat landscapes. Perform other duties as assigned. Required Skills & Qualifications: Experience: Minimum of 4 years of experience in a security operations environment with a focus on log analysis, incident response, and threat detection. Strong knowledge of security concepts and technologies such as firewalls, IDS/IPS, antivirus, vulnerability scanners, encryption, and network protocols. Experience working with SIEM tools such as LogRhythm etc. Technical Skills: Strong knowledge of networking protocols (TCP/IP, HTTP, DNS, etc.) and the ability to analyze traffic and logs. Experience with log parsing, log correlation, and log analysis at an advanced level. Familiarity with scripting languages (e.g., Python, PowerShell) for automating tasks and log analysis. Strong understanding of security incident response lifecycle, including containment, eradication, and recovery. Certifications(Preferred): Certified Incident Handler (GCIH) Certified SOC Analyst (CSA) Certified Ethical Hacker (CEH) Soft Skills: Strong analytical and problem-solving abilities. Ability to work under pressure in a high-stress, fast-paced environment. Strong written and verbal communication skills for preparing reports and interacting with teams across the organization. Excellent attention to detail and a proactive approach to identifying and addressing security issues.
Posted 2 months ago
0 - 5 years
1 - 2 Lacs
Gurgaon
Work from Office
*Candidates will be hired into Sales banking process (Kotak/RBL/HDFC/AU) * Should have good communication skills to handle customers on calls * Upselling banking products * Open to work from office * Earn huge incentives Barkha @ 8851644223 Required Candidate profile *12th pass out/UG/Graduate/Post graduate all can apply *Freshers & experienced both can apply *Salary 15k-25k CTC *Should be open to work for 6days working role *Fixed Day shift/Rotational Perks and benefits Unlimited Incentives + Fixed Day shift
Posted 2 months ago
2 - 7 years
3 - 5 Lacs
Delhi NCR, Noida
Work from Office
Hiring for NOIDA location minimum 2 year international BPO experience is mandatory to have salary upto 4.80 lpa for female its a pure day shift for male its 24*7 rotational 5 days working cabs in odd hours call or whats up Himanshu@ 9289877542
Posted 2 months ago
0 - 5 years
1 - 2 Lacs
Ahmedabad
Work from Office
TELESALES & FIELD SALES 12th Pass/ GRADUATE - FRESHER * Language :- English & HINDI WITH EXPERIENCE- GOOD ENGLISH AND HINDI => Salary :- upto 21 K CTC LOCATION - AMBAWADI Required Candidate profile #Ability to handle customer queries. #Good convincing skills. Interested Call or whatsApp on - * KUNIKA - 8800269089 * ANISHA - 9811171213 * MADHVI - 8318644241
Posted 2 months ago
0 - 5 years
1 - 4 Lacs
Gurgaon
Work from Office
Hiring For Domestic Technical Voice Process - GGN Grad. Fresher -20K For UG/BE/ B.Tech With Min 6 months in BPO -20K And with 1 Year BPO Exp. Salary Upto 4.00 LPA(25K) 24/7 5 Day Cabs Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Zirakpur, Mohali, Chandigarh
Work from Office
Mega Drive !! * Resolve client queries & assess their needs to achieve satisfaction. * Build sustainable relationships and trust with customer 5.5days working with cab services. Call/Whatsapp HR Abhishek @9639871135 Required Candidate profile Work From Office Job location - Mohali/Chandigarh Qualification - 12/Grad/PG Rotational Shift Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview Perks and benefits 5.5 days working EPF/ESI Incentives cabs
Posted 2 months ago
0 - 5 years
3 - 5 Lacs
Gurgaon
Work from Office
Hiring For US Voice Process Location Gurgaon Grad\UG +1 year international bpo experienced can apply Need excellent communication skills Salary upto 42k ctc +incentive Both side cab Rotational shift/off 9999079920
Posted 2 months ago
0 - 5 years
2 - 4 Lacs
Kharar, Mohali, Chandigarh
Work from Office
Handle Queries, Requests and Complaints from customers by ensuring end to end resolution. Ensure a significant improvement in customer experience. International voice & chat process. 5.5/6 Days working Contact HR VIDISHA @8445022026 Required Candidate profile Ability to compose grammatically correct, concise & accurate paragraphs Excellent English Must be comfortable in rotational shifts UG/Grad Fresher/Exp. Immediate joiners only Perks and benefits Handsome salary Great incentives Cab facilities
Posted 2 months ago
0 - 3 years
1 - 4 Lacs
Panchkula, Mohali, Chandigarh
Work from Office
BULK hiring!! * Handle Queries, Requests and Complaints from customers by ensuring end to end resolution. * Ensure a significant improvement in customer experience. 5.5 days working Call/WhatsApp HR Anjali @7060788176 Required Candidate profile Work From Office Excellent English Communication skill Grad/PG Rotational Shifts Fresher / Experience Immediate joiners Candidate must be available for face to face round of interview Perks and benefits Unlimited incentives. Allowance. Bonus. Cabs.
Posted 2 months ago
2 - 7 years
4 - 7 Lacs
Mumbai Suburbs, Navi Mumbai, Thane
Work from Office
Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 8080702016 Sanika www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)
Posted 2 months ago
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The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.
The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.
In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.
In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.
As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!
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