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1 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
Captive Unit Customer Service - Voice Process - Gurgaon Location Excellent Communication (Versant Round) 24*7 Shifts AGE LIMIT - 30 yrs MAX Salary Max 4.50 Lacs (Take Home - 33k) Share resume at mohan@marvelplacements.com or Call @ 9958521703 Required Candidate profile Captive Unit Customer Service - Voice Process - Gurgaon Location AGE LIMIT - 30 yrs MAX Share resume at mohan@marvelplacements.com or Call @ 9958521703
Posted 1 month ago
1 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
Captive Unit Customer Service - Voice Process - Gurgaon Location Excellent Communication ( Versant) 247 Shifts Salary Max 4.50 Lacs ( Take Home - 33k) Share resume at vikram@marvelplacements.com or Call @ 9873363633 Required Candidate profile Captive Unit Customer Service - Voice Process - Gurgaon Location Share resume at vikram@marvelplacements.com or Call @ 9873363633
Posted 1 month ago
1 - 6 years
3 - 4 Lacs
Gurugram
Work from Office
Captive Unit Customer Service - Voice Process - Gurgaon Location Excellent Communication (Versant Round) 24*7 Shifts AGE LIMIT - 30 yrs MAX Salary Max 4.50 Lacs (Take Home - 33k) Share resume at mohan@marvelplacements.com or Call @ 9958521703 Required Candidate profile Captive Unit Customer Service - Voice Process - Gurgaon Location AGE LIMIT - 30 yrs MAX Share resume at mohan@marvelplacements.com or Call @ 9958521703
Posted 1 month ago
0 - 2 years
3 - 3 Lacs
Mumbai
Work from Office
Hey Jobseekers!!! Customer Service Representative Location : Mumbai Experience : 01 year Salary : 3.03.5 LPA Key Responsibilities Customer Interaction : Handle inbound and outbound calls, emails, and chats to address customer inquiries, complaints, and feedback. Issue Resolution : Provide timely and accurate information, troubleshoot issues, and escalate complex problems as needed. Product Knowledge : Maintain up-to-date knowledge of company products and services to assist customers effectively. Documentation : Record customer interactions, process transactions, and update account information in the system. Desired Skills & Qualifications Communication : Excellent verbal and written communication skills in English; proficiency in additional languages is a plus. Education : Minimum undergraduate qualification; freshers are encouraged to apply. Technical Skills : Basic computer literacy; familiarity with MS Office and CRM software is advantageous. Interpersonal Skills : Strong listening skills, empathy, and the ability to build rapport with customers. Flexibility : Willingness to work in rotational shifts and adapt to changing schedules. Benefits Training : Comprehensive onboarding and continuous training programs. Career Growth : Opportunities for advancement within the organization. Incentives : Performance-based incentives and bonuses. Transport : Free transport facilities for eligible employees. Competitive salary 6 day working and 2 rotational off Cabs will be provided. Interested candidate can apply by dropping cv or contacting Nidhi 6388237997. #mumbai #fresher #voice #csa #UG #icse #fluentenglish
Posted 1 month ago
- 5 years
1 - 3 Lacs
Hyderabad
Work from Office
Location:- Vijay Sau Towers, opp. Croma, Vivek Nagar, Kukatpally, Department:- Customer Support Executive Qualification :- graduate degree is preferred Work From Office Salary :- 15,000 To 18,000 Preferred candidate profile Any Graduate degree is preferred Basic computer knowledge Ability to work in a fast-paced Excellent communication in (English, Kannada, Hindi) Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Neha - 9168991284
Posted 1 month ago
1 - 4 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon/Noida for Customer Support Requirements: Min 1 Year BPO/Customer Service Experience Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 4 Pm Whatsapp Your CV @ 9721919721 Job Details: 1: Graduate/UG With Min 1 Year Exp in Customer Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: Rotational Shifts 4: Customer Support 5: 5 Days Working 6: Max 5.8 LPA 7: Excellent Communication Skills 8: Immediate Joiners Preferred
Posted 1 month ago
0 - 2 years
1 - 2 Lacs
Mumbai, Thane, Mumbai (All Areas)
Work from Office
Qualification: HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile : HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Rounds of Interviews: HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Kunal:- 9822381876
Posted 1 month ago
- 5 years
2 - 4 Lacs
Noida, Gurgaon/ Gurugram
Work from Office
Hiring of US Software Company Technical Support and Retention customer service process Voice Process Graduates fresher/Candidates with Technical Experience can apply Highly recommended (BCA, MCA, B.Tech) Both side cabs REFRENCES ARE HIGHLY VALUABLE, Required Candidate profile Call/WhatsApp Faiza - 9811225245 Gurpreet 9811395366 Sahib 8448577782 Mankirat 9811395705 SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits Both Way Cabs Lucrative Incentives
Posted 1 month ago
1 - 3 years
3 - 4 Lacs
Pune
Work from Office
Join Our Team at AM Infoweb International Voice Process! Ready to take your career to the next level? Were HIRING! Role: Case Processing Executive What Were Looking For: - Excellent Communication Skills - Minimum 1 Year Experience in International Voice Process - Undergraduates with Experience Welcome! - Gap in Employment Should Not Exceed 3 Months Why Join Us? - CTC Up to 40K/Month - Monthly Incentives - US Shifts - Saturday-Sunday Off - Paid Overtime Job description Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Eligibility Criteria Excellent Communication Skills Undergraduates can apply only with experience of at least 1 year. WFH is not appreciate. At least 1 year of experience into international voice process only 3 months of gap will be considerable not more than that Please Note: WFH is not available for this position. Walk-in Interviews Location: Cerebrum IT Park, Kalyani Nagar, Pune - 14 For More Information, Contact: -Shifa Khan 9284990674/9921828987 - Call/ Whatsapp -Email: shifa.khan@aminfoweb.co.in Dont miss the chance to grow with us! Apply now and elevate your career!
Posted 1 month ago
- 2 years
1 - 2 Lacs
Kolkata
Work from Office
Hey Jobseekers!! Job Title: Customer Service Executive Location: Kolkata, India Salary:1.5-2.5lpa Experience:fresher or experience why join us: Engaging Conversations : Initiate and respond to customer inquiries via phone, email, or chat, ensuring clear and effective communication. Problem Solving : Address and resolve customer issues promptly, offering solutions that enhance their experience. Relationship Building : Establish trust and rapport with customers, turning interactions into long-term relationships. Feedback Loop : Gather customer feedback to contribute to continuous improvement and innovation in our services. Team Collaboration : Work closely with team members to achieve individual and collective goals, fostering a supportive work environment. What Were Looking For Communication Skills : Proficiency in English and/or Hindi, with the ability to articulate ideas clearly and confidently. Tech-Savvy : Basic computer skills and familiarity with customer service software. Problem-Solving Mindset : Ability to think critically and find solutions to customer challenges. Positive Attitude : A friendly and approachable demeanor, with a passion for helping others. Adaptability : Willingness to learn and adapt in a fast-paced environment. Eligibility Criteria Education : Undergraduate degree (any discipline). Experience : Freshers or Experience Compensation & Benefits Salary : 1,00,000 3,00,000 per annum, commensurate with experience. Incentives : Performance-based incentives to reward your contributions. Growth Opportunities : Clear career progression paths and opportunities for skill development. 6 day working and 1day off Interested candidate can apply by dropping cv or contacting Nidhi 6388237997 or Nandini (8881331031)
Posted 1 month ago
0 - 2 years
3 - 3 Lacs
Bengaluru
Work from Office
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 9606553812 / 9606557106 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 month ago
0 - 4 years
3 - 4 Lacs
Bengaluru
Work from Office
Customer Support 5 Days Working 2 Days Off Graveyard Shifts Both side cabs Max Age: 36 Fresher - UG/Grad- 3 LPA (18k in hand/ variables upto 3k) Upto 2 Years - 4 LPA (27k In hand) More than 2 Years - 4.75 LPA (30k in hand) WFO Bangalore 9509918012
Posted 1 month ago
0 - 5 years
1 - 2 Lacs
Pune, Bengaluru, Hyderabad
Work from Office
. We are hiring for freshers and experienced Customer Care Executive for Day shift. Language- Hindi & English Salary 13k to 18k In hand for Graduates Handling customers queries on Call Call Maheshwari 6357012599 TO APPLY. . . Required Candidate profile . Good in English Communication Candidates who can speak Hindi Fluently Graduation is Mandatory Immediate Joiners only. Call Maheshwari 6357012599 TO APPLY. .
Posted 1 month ago
0 - 5 years
3 - 3 Lacs
Kolkata
Remote
Customer Service Associate-VCS-India An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. Job Description Customer Service Associate- VCS- India: Virtual Customer Service (VCS) - It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality. Knowledge & Skills Required Desired skills: Action oriented, self-disciplined and organized Effective time management skills and ability to prioritize work time to ensure productivity and department standards Ability to communicate clearly with both internal and external customers Good comprehension skills - ability to clearly understand and address customer issues appropriately Good composition skills - ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer Good typing skills Preferred Criteria: Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead. Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity Should ensure Work-like environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Problem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualifications required Minimum qualification is 10 + 2. Any graduate Shifts: Rotational Benefits: NSA, OT, Sodexo Meal Card.
Posted 1 month ago
0 - 5 years
3 - 4 Lacs
Ghaziabad
Remote
Customer Service Associate-VCS-India An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment. Job Description Customer Service Associate- VCS- India: Virtual Customer Service (VCS) - It is a Work from Home model for India CS. VCS associates are expected to work from a home location approved by Amazon for all scheduled hours. It is the responsibility of the associates to ensure uninterrupted internet connectivity and work-like environment at home location so that associates can deliver their best in terms of productivity and quality. Knowledge & Skills Required Desired skills: Action oriented, self-disciplined and organized Effective time management skills and ability to prioritize work time to ensure productivity and department standards Ability to communicate clearly with both internal and external customers Good comprehension skills - ability to clearly understand and address customer issues appropriately Good composition skills - ability to compose grammatically correct, concise, and accurate written responses Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer Good typing skills Preferred Criteria: Should be self-driven, motivated and task driven individual who can learn fast and operate with minimal support from Manager and Lead. Should ensure uninterrupted internet connectivity during working shift so as to ensure maximum productivity Should ensure Work-like environment with no disturbance during the work hours. The ideal candidates will be comfortable in a fast-paced, multi-tasked, high-energy environment. They will be creative and analytical problem solvers with a passion for excellent customer service. Customer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resolution, negotiation, and de-escalation skills Demonstrates ownership to resolve challenging customer issues, escalating when necessary Ability to determine customer needs and provide appropriate solutions Maintain regular and reliable attendance, including the daily schedule as assigned Flexible with the working schedule; may be expected to work weekends, holidays and events Ability to work overtime as required by business - as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season Problem Solving Skills: Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned Ability to approach problems logically and rationally Action oriented and self-disciplined Organized and detail-oriented Ability to quickly and effectively prioritize work time in various departments to meet business need Ability to maintain composure in highly escalated situations Qualifications required Minimum qualification is 10 + 2. Any graduate Shifts: Rotational Benefits: NSA, OT, Sodexo Meal Card.
Posted 1 month ago
0 - 4 years
2 - 3 Lacs
Bengaluru
Work from Office
Hiring for customer support International voice process Excellent communication in english 5 day's working - Sat &Sun off Salary : 21 to 30k Qualification : Puc Location: Bangalore Contact @ John - 9008828241 Required Candidate profile BPO voice process Perks and benefits Incentives Cab facilities
Posted 1 month ago
0 - 5 years
3 - 4 Lacs
Gurgaon
Work from Office
Greetings from People Staffing Solutions We are hiring for International Voice Process Process type - Customer Service/TechnicalSupport. Work Location - Gurgaon Eligibility Must have good communication skills. Education - Grad/Undergrad both are eligible. Salary - Graduate Fresher - 25k inhand Salary - Experienced - Upto 33k inhand Must have minimum 1 Year expereince in International Customer Serive or technical support Must be okay with night shifts Must be okay with rotational week-off Must be okay with Gurgaon location Cabs facilites in odd hours and other side shuttle and shuttle reimbursement For getting your interview schedule or more details, you can connect through call or WhatsApp with your HR Team on below mentioned numbers. HR Nikita - 9717377166; HR Yogita - 7827002178 HR Deeya - 8851628393; HR Ishika - 9267956220 HR Varun - 7428873390
Posted 1 month ago
0 - 2 years
3 - 3 Lacs
Bengaluru
Work from Office
We are Hiring for Voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Blore, salary upto 25k Shifts :Rotational Virtual interview !! Call or whatsapp Manya @9606521172 / 6364833817 / 9606553812 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.
Posted 1 month ago
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The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.
The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.
In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.
In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.
As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!
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