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0.0 - 3.0 years

2 - 4 Lacs

Kangra

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Welcome Passengers On Board and Directing Them to Their Seats. Providing Information and Safety Procedures to the Passengers Checking all Seat Belts and Galleys are Secure Prior Take-off. making Announcements On Behalf of the Pilot and Answering Questions During the Flight Serving Meals and Refreshments; Selling Duty-free Goods and Advising Passengers of Any Allowance Restrictions in Force At Their Destination; reassuring Passengers and Ensuring that They Follow Safety Procedures Correctly in Emergency Situations. Providing First Aid Facility Ticketing and Maintenance Technical Help Skills Strong Verbal Communication Skills Excellent Personality Interview qualification: 12th or Any Under Grad/graduated(freshers)

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0.0 - 5.0 years

2 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Telecaller Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Pallavi :- 7796426964

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0.0 - 5.0 years

1 - 3 Lacs

Nashik

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Job Title: Data Entry Executive Finance Department (Night Shift) Location: Satpur MIDC, Nashik - 422007 Number of Openings: 50 Salary: 13,000 14,000 per month Job Type: Full-Time, Night Shift Shift Duration: 8.5 hours (Night Shift) Key Responsibilities: Accurate and timely data entry related to loan and balance sheet documents. Review and verify KYC (Know Your Customer) documents for completeness and accuracy. Basic financial data handling and reporting. Ensure compliance with internal guidelines and data privacy protocols. Coordinate with internal teams for information validation. Eligibility Criteria: Educational Qualification: B.Com / M.Com / BBA / MBA (Finance) Typing Speed: Minimum 25 words per minute Basic Knowledge of: Loans and Balance Sheets Computers and MS Office tools KYC documentation Experience: Freshers are highly encouraged to apply. Experienced candidates are also welcome if comfortable with the offered salary. How to Apply: To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Omkar Mob No :- 9822644197

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0.0 - 5.0 years

2 - 6 Lacs

Gurugram

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Greetings from People Staffing Solutions Were Hiring ROLE :IT Desk Technical Support Voice Location: Chennai & Coimbatore only Eligibility: Graduate FreshersBCA/B.Sc. only Salary : 2.70 LPA (Fresher ) Incentives: Performance-based Perks & Benefits: 5 Days Working | 2 Days Off Rotational Shifts & Week Offs Night Shift Allowance: Up to 3,500/month Fast-track growth opportunities Immediate Joiners Preferred If you're a tech-savvy graduate ready to start your career in a dynamic support role, we want to hear from you! To Apply: Send your CV to HR Jyoti - 7703891018; HR JIYA 9871963783 , HR Saloni - 8595962303; HR Aditi - 9310724235

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0.0 - 5.0 years

2 - 6 Lacs

Chennai, Coimbatore

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Greetings from People Staffing Solutions Were Hiring ROLE :IT Desk Technical Support Voice Location: Chennai & Coimbatore only Eligibility: Graduate FreshersBCA/B.Sc. only Salary : 2.70 LPA (Fresher ) Incentives: Performance-based Perks & Benefits: 5 Days Working | 2 Days Off Rotational Shifts & Week Offs Night Shift Allowance: Up to 3,500/month Fast-track growth opportunities Immediate Joiners Preferred If you're a tech-savvy graduate ready to start your career in a dynamic support role, we want to hear from you! To Apply: Send your CV to HR Jyoti - 7703891018; HR JIYA 9871963783 , HR Saloni - 8595962303; HR Aditi - 9310724235

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0.0 - 5.0 years

3 - 4 Lacs

Gurugram

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We have opening in international Customer Service. GOLDEN OPPORTUNITY FOR FRESHER UG Fresher / Graduate Fresher/ Exp - In hand 28.5 k / ctc 34k 5 Days working Attractive incentives Cab Facility Required Candidate profile Good communication skills Interested can share CV @ 8826979140/ 7042523201/9871856986 Mahi

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3.0 - 6.0 years

4 - 6 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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Candidate should have good communication skills. Should have experience in pega differenct versions. Should be CSA and CSSA certified. Should be flexible to learn new BPM Technologies. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate

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0.0 - 5.0 years

1 - 2 Lacs

Hyderabad, Chennai, Bengaluru

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Freshers & Experience are eligible Salary 11k - 17k In hand depends on experience Location: Chennai Graduation Not Mandatory 6 Days Working days Languages: English ,Tamil Call Swathi 6357012499 For More Info . Required Candidate profile Immediate joiners only preferred Fresher can apply For experienced candidates customer service experience is mandatory. Call Swathi 6357012499 For More Info . .

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0.0 - 4.0 years

3 - 5 Lacs

Noida, New Delhi, Gurugram

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For further details contact- 7669353843 Hiring for a International voice process Proficiency in English is mandatory Roles and responsibilities Assisting customer Queries Providing accurate resolution. Excellent communication skills required. Preferred candidate profile Graduate and Undergraduate freshers both can apply. For experience candidates minimum 6 months of International BPO experience is required. Should be comfortable working in Night shifts and rotational week offs. Perks and benefits Meal facility. Various allowances. Both side cabs. Incentives. For further details contact- 7669353843

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav :- 7796427055

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2.0 - 7.0 years

4 - 4 Lacs

Mumbai Suburban, Thane, Navi Mumbai

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Payroll-Bank Des-Virtual Relationship Manager-NRI (Banking & NBFC Industry only) Salary-7.5 Lakh Graduate with 2 yrs BPO Exp/Banking RM can only apply Location-Vashi/Thane all banking facilities Call 9773553319 Simran www.hyfly.in Required Candidate profile Excellent Communication and Articulation Age – 33 years and below only Relevant experience of min 3 years in Sales - Service and Relationship Management (Handled HNI Clients)

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0.0 - 3.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Process- Loan Recovery, Voice Process Experience- fresher/experience Good communication skills in Hindi & Marathi and Basic English Salary: Fresher- Upto 14k in hand + incentives Experience- Upto 16k in hand + incentives. Required Candidate profile Qulification:-12th Pass Location :- Kothrud & Navle Bridge CALL NOW : HR Dhanashree:-9765799435 Perks and benefits career growth with huge incentives.

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2.0 - 4.0 years

2 - 3 Lacs

Kolkata

Remote

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NO FRESHERS - No Career Gaps - 2 - 4 yrs Exp in US/ UK Voice - Night Shift - Inbound Customer Support - Answer Phone Calls - Excellent Spoken English . Call HR - Abhishek or Shilpa: 022-4614-1600 For faster processing WhatsApp CV: 888-464-3032 . . Required Candidate profile Min 2 yrs exp in US / UK VOICE Process Excellent spoken English - req Must have Personal Laptop + Wi-Fi 6 days working Rotational w/off Permanent WFH For faster processing WhatsApp CV: 888-464-3032 . Perks and benefits . Permanent WFH - Work from anywhere in India!! .

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR umair 9892872209

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5.0 - 10.0 years

20 - 32 Lacs

Chennai

Hybrid

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Role & responsibilities Job Description Develop and implement Pega PRPC applications and workflows based on business requirements Customise and configure Pega PRPC components, such as case types, data models, user interfaces, integrations, and reporting. Collaborate with business analysts, system architects, and other stakeholders to design and test Pega PRPC solutions that meet user needs and comply with industry standards. Troubleshoot and resolve Pega PRPC issues and defects and provide ongoing support and maintenance for existing applications. Keep up to date with Pega PRPC technology trends and best practices and recommend improvements and enhancements to existing processes and systems. Provide guidance and mentorship to other team members and participate in code reviews and knowledge sharing sessions. Participate in Agile or Scrum development processes, including sprint planning, backlog grooming, and daily standups Experience: At least 5-8 years of experience in software development and leading technology projects Proven track record of delivering projects using emerging technologies Experience in mentoring and guiding junior team members Experience in working with cross-functional teams

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0.0 - 3.0 years

1 - 2 Lacs

Noida, Ghaziabad, Delhi / NCR

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HI JOBSEEKERS !!! GREETINGS FROM RECOUP INFO !! We are looking for talented Customer Support Executives for our dynamic BPO team in Noida. If you have a passion for delivering outstanding customer service and possess excellent communication skills, this is the perfect opportunity for you! WORK FROM OFFICE Process- Customer Support Executive (Voice process) Key Responsibilities:- Handle inbound and customer queries via call , email, or chat. Provide accurate and helpful information about our products/services. Resolve customer issues in a timely, professional, and friendly manner. Maintain a high level of customer satisfaction by addressing concerns and queries. Keep accurate records of customer interactions and feedback. Requirements:- Graduate & Undergraduate both can apply Good communication skills in English . Should Be Immediate Joiner. For females its a pure day shift & boys - any 9h rotational shift. Salary between 15k to 29k In Hand. Health benefits and other perks Other Benefits - Positive environment - PF & ESIC -Internal Promotion Opportunities Mode Of Interview -Walk-in Interview. NOTE - SALARY COMPLETELY DEPENDS ON INTERVIEW. To get your Interview aligned connect with me directly on the number given below & can share their resume on the same number @8090893336 Deepanshi and 8090909720 Mohd Kashif NOTE- IN CASE CALL WILL BE MISSED OR NOT RECEIVED BY RECRUITER THEN MUST SHARE RESUME AT @8090893336 Deepanshi and 8090909720 Mohd Kashif Regards, Deepanshi Pathak Senior HR Specialist Recoup Info. #noida#noidajobs#jobs2025#immediatejoiner#freshers#graduate#undergraduate#naukri#experience#customersupport#customerservice#delhijobs#bpo#bpocallcenter#nonvoice#chatprocess#voiceprocess#blendedprocess#greatopportunity#Noidajobs#noida#delhincr

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8.0 - 10.0 years

11 - 16 Lacs

Pune

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In This Role, Your Responsibilities Will Be: Review the product designs and provide review comments to designers, with respect to applicable UL, FM, CSA, IEC, and similar standards for products categories such as industrial and hazardous location Pressure, Temperature, and Flow transmitters Co-ordinate with local and international labs and certification bodies to get the products certified Assess the drawings, manuals, descriptive reports to ensure the compliance with the standards Prepare assessment report, construction review, test plan, sample requirement and execute the tests thru internal as well as external certification body test labs Identify the non-compliance gaps and co-work with design team to fix the issues Guide internal & external customers regarding the matters of both ordinary and hazardous location product safety certifications Participate in Engineering changes, conducting the analysis of modifications affecting the certification of those products under change Who You Are: You take initiatives and doesn t wait for instructions and proactively seek opportunities to supply. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned. For This Role, You Will Need: Bachelor s degree in Electrical / Electronics / Electronics & Communications 8-10 years of relevant experience in the certification domain Working experience of ordinary location and Hazardous location standards like IEC 60079 series, UL 61010-1, UL50E, and equivalent CSA standards Experience working with certification agencies like FM, CSA, Dekra, etc. Self-motivated, capable of working with minimal supervision Undertakes work in an efficient and timely manner A willingness to learn is critical Preferred Education, Experience & Skills Knowledge of ISO/IEC 17025 laboratory management system Electrical background for Intrinsic safety design and requirements Hands of experience of product safety testing on own Working knowledge of CE marking Our Culture & Commitment to You . .

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0.0 - 1.0 years

0 - 1 Lacs

Kolkata

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Are you a fresher looking to start your career in the IT/ITES industryFusion CX is offering a fantastic job opportunity in Kolkata for those eager to embark on a career in customer service. As a Trainee Customer Service Associate (CSA) in Kolkata, you will receive the training and support needed to kick-start your professional journey while working in a dynamic, fast-paced environment. This CSA job in Kolkata offers a voice-based support role where you will interact with customers, ensuring their needs are met with the utmost attention to detail and accuracy. If you re looking for a customer service associate or CSA job vacancy in Kolkata where you can develop your skills, grow your career, and be part of an inclusive and employee-focused company, Fusion CX is the perfect place for you. Join us in a memorable journey transforming customer experiences worldwide with a CX leader. Multiple positions are available; apply now! Job Description Trainee Customer Service Associate Willing to pursue a long-term career in the IT / ITES industry and deliver exceptional voice-based assistance to customers. Demonstrate a high level of accuracy and attention to detail in all customer interactions. Utilize basic computer skills to manage customer interactions, navigate systems, and maintain accurate records. Job Requirements Trainee Customer Service Associate Freshers Welcome : This role is ideal for fresh graduates or those just starting their careers in customer service. Educational Qualifications : A University Degree or Diploma in any subject; candidates with a Nursing Degree or Diploma are also encouraged to apply. Graduation Year : Candidates who have graduated between 2020-2024 are eligible to apply. Communication Skills : Strong English communication skills (both spoken and written) to interact effectively with customers in a professional and friendly manner. Work Environment Flexibility : Willingness to work in a 24 7 work environment, handling shifts across different times of the day, including nights and weekends. Office-Based Role : You should be open to working in an office setting at our Fusion CX premises in Kolkata. Why Join Fusion CX At Fusion CX, we believe in investing in our people and providing opportunities for growth and development. If you are looking for CSA jobs in Kolkata that allow you to build a rewarding career in the customer service sector, Fusion CX offers everything you need to succeed. As a fresher, you will receive the training and mentorship necessary to launch your career and gain valuable experience in the IT/ITES industry. Career Development : The Trainee Customer Service Associate role at Fusion CX provides a clear pathway for career growth within the customer service sector. With the right support and training, you can advance quickly and take on more responsibilities as you gain experience. Work-Life Balance : Enjoy a fixed CTC and a 6-day work week that offers full-time employment while maintaining a balance between your personal and professional life. Supportive Environment : At Fusion CX, you ll be part of a team that values collaboration, learning, and growth. Our inclusive culture ensures that all employees feel supported and valued as they develop their skills and build their careers. We are committed to providing a workplace where everyone has an equal opportunity to succeed. At Fusion CX, we celebrate diversity and foster a culture of respect, innovation, and teamwork. If you re ready to start your career and looking for a CSA job vacancy in Kolkata where you can grow, learn, and make an impact, apply now to join Fusion CX and take the first step in your professional journey.

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0.0 - 4.0 years

2 - 6 Lacs

Kolkata

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Are you looking for jobs in Kolkata that provide an opportunity to work with international clientsDo you want to develop your career in the customer service industry with a top player in the CX spaceFusion CX is hiring for an exciting CSA job vacancy in Kolkata that offers exposure to global markets, a supportive work environment, and ample growth potential. As an International Customer Service Associate (CSA) in Kolkata, you will play a crucial role in delivering world-class voice-based support to international customers across the globe, ensuring exceptional service with a keen eye for detail and accuracy. Join our team at Fusion CX and take the next step in your career with a company that values its people and invests in their success. Multiple openings await; apply now! Job Description International Customer Service Associate Role responsibilities of an International Customer Service Associate in Fusion CX Kolkata: Provide Voice-based support to customers. Should have a high level of attention to detail and accuracy. Should have computer operating knowledge. Job Requirements International Customer Service Associate The qualities and attributes of an ideal candidate for the International Customer Service Associate in Kolkata: Bachelor s degree Excellent English communication skills. Should be willing to work US and UK shifts. Should be willing to work in the office Candidates who are pursuing their graduation from distance learning can also apply, but they must ensure that the examinations are taken after 06 months from the date of joining. Freshers can also apply. Why Join Fusion CX At Fusion CX, we don t just offer a job we offer a career journey. If you re seeking jobs in Kolkata with a dynamic, global reach and want to work for a company that values your growth, Fusion CX is the place for you. We believe in creating a culture of growth where employees are given the resources, training, and support they need to succeed. Join us as an international customer service associate in Kolkata and enjoy the following opportunities: Employee-Centric Culture: At Fusion CX, our people are at the heart of everything we do. We provide comprehensive training, mentorship programs, and a collaborative environment that fosters career growth and personal development. Career Development: This CSA job vacancy in Kolkata offers significant opportunities for professional advancement within the organization and the customer service sector. We believe in promoting from within and offer clear career progression for dedicated and motivated candidates. Work-Life Balance: We understand the importance of balancing work and personal life. Enjoy a fixed CTC with a 5-day work week, offering stability and the flexibility to pursue your personal goals outside of work. Global Exposure: Work with international clients and gain valuable experience handling customer support across global markets. This is a great opportunity to enhance your professional skills and broaden your career horizons. Supportive Team: Join a company that focuses on excellence in customer experience. At Fusion CX, you ll be part of a supportive team that encourages collaboration and recognizes the contributions of each team member. If you re looking for a CSA job vacancy in Kolkata where you can build a career, gain international exposure, and grow professionally, apply now to join Fusion CX!

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0.0 - 3.0 years

1 - 3 Lacs

Kolkata

Work from Office

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Are you a fluent Assamese speaker looking to kick-start your career in the customer service industryFusion CX invites you to join our vibrant team in Kolkata as an Assamese-speaking DRA Certified Customer Service Associate (CSA). As part of our customer service team, you will provide exceptional voice-based support to our customers, ensuring a high standard of service and attention to detail. If you are looking for customer service jobs in Kolkata and are passionate about delivering customer satisfaction, this is the perfect opportunity for you! With us, you ll experience more than just a job you ll be part of a collaborative, supportive culture where your career is valued and your success is our priority. If you re looking for a company that invests in its people and offers real career growth, join us at Fusion CX. Multiple positions are open; apply now! Job Description - Customer Service Associate (CSA) Position Overview: As an Assamese-speaking DRA Certified Customer Service Associate (CSA), you will be responsible for delivering voice-based support to customers, primarily assisting them with their inquiries and ensuring accurate and efficient service delivery. You will play a key role in enhancing the customer experience by providing clear, effective, and empathetic communication. Key responsibilities of the Assamese-speaking DRA-certified customer service associates in Kolkata: Provide Voice-based support to customers. Must have a high level of attention to detail and accuracy. Job Requirements - Customer Service Associate (CSA) Preferred candidate profile for the DRA-certified customer service associates, fluent in Assamese in Kolkata: Bachelor s degree DRA certification Excellent Assamese and English communication skills. Should be willing to work in rotational shift. Should be willing to work in the office Candidates who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining. Freshers can also apply. Why Join Fusion CX At Fusion CX, we believe in creating a dynamic, inclusive, and supportive work environment that nurtures both personal and professional growth. As a member of our Customer Service team, you ll enjoy a fulfilling career with ample opportunities for development. Here si why joining Fusion CX as an Assamese-speaking customer service associate can be a great move to elevate your career: Career Development: Enjoy opportunities for advancement within the customer service field. Work-Life Balance: Fixed CTC with a 6-day work week, ensuring a good work-life balance. Supportive Environment: Be part of a team that thrives on delivering exceptional customer experience. Are you a DRA-certified professional seeking customer service associate jobs in Kolkata or a CSA role to kickstart your careerJoin us as an Assamese-speaking DRA-certified customer service associate in Kolkata. If you re looking for customer service associate jobs in Eastern India and want to work with a company that values growth, professionalism, and team collaboration, we encourage you to apply today!

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0.0 - 1.0 years

2 - 4 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Hiring for International Voice Process (work from office) Job responsibilities- Voice process Good communication skills. Performance and Sales Incentives. Objection handling skills. 2 days rotational work off in a week. 24*7 shift. Eligibility- HSC Fresher can also apply. Graduates (except B.Tech fresher with above 60%). Post Graduates (except LLB / Chartered Accountant / MBBS / ICWA). Transport boundary: Western line- Churchgate to Virar Central line- CST to Thane Harbour line- CST to Vashi Job Location - Mindspace, Malad west. Mandatory Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/bank statement). 3. Aadhar card, Pancard , Passport/ Driving license/ Voter Id. Interested candidates please share your resume on what's app or call on 9949436872 or Mail CV on vagji.sachin @firstsource.com Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

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3.0 - 8.0 years

12 - 22 Lacs

Hyderabad, Chennai, Bengaluru

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Job title: ======= Senior PEGA Developer - LSA / CSA / CSSA - x3 positions Job Location: -- Multiple Locations =========== Dubai - UAE Doha - Qatar Kuwait city - Kuwait RIyadh - Saudi Arabia Muscat - Oman Salary per month: ================== AED 10K - AED 12K (AED) - Full Tax Free salary - Depending on Experience Project duration: ============= 18 Months Experience Level needed: ======================== 4 Years or above Gulf Work permit / Visa will be sponsored by the company Qualification: B.Tech/M.Tech/MCA/MSc IT or any equivalent ---- Experience / Roles & Responsibilities: About you: You must be a BPM - Pega expert consultant with 3 or more years of experience as PEGA - LSA PEGA - CSA PEGA - CSSA You should have: ============== >= 4 Years solid - Pega Developer / Consultant as PEGA - LSA / PEGA - CSA / PEGA - CSSA Skills and Experience: ================= - Experience with PEGA as LSA / CSA / CSSA - CTI Integration - Strong C & Core Java skills - Must have prior experience in REST/SOAP web services - Strong understanding of Middleware technologies like WAS, JBoSS and Tomcat Servers - Strong experience working on Java applications development using spring-core and spring-mv framework - Good Unix skills with Shell Scripting skills - Experience in using ORM tools like Hibernate / Sequelize / SQLAlchemy / Entity Framework / Doctrine 2 - Experience in developing web services using JAX-WS,JAX-RS,JAX-B and Java web-frameworks - Experience in developing Pega Platform application debugging tools and features - Optimizing application performance by employing performance tuning methods and using system performance techniques and tools - Implement a wide array of functionality from the creation of high quality user experiences to the development of complex case management requirements - Implement solutions that resolve complex interactions of business rules - Experience in class structure design to create reusable application functions and features - Implement challenging reporting and system integration requirements - Apply Pega application design concepts, case design principles, and best practices on projects - Analyse requirements, develop application designs, and construct the components of a Pega multi-process applications Nice to have: =========== Any onsite experience is added plus Any PEGA certifications are added advantage Business Verticals: ==================== Oil and Gas Petro Chemicals Industries Banking and Financial services Capital Markets Telecom Automotive Healthcare Logistics / Supply Chain No.of positions: ============= 3 Nice to have: ========== PEGA certification(s) is major added advantage Benefits: ======= - Work Permit + visa + Insurance + Air Tickets , will be sponsored by the company - Long term (18 Months) Project - Good $ Salary - Full Tax Free $ Salary Job Ref. Code: ============ PEGA_DXB_052025 Email: ===== spectrumconsulting1985@gmail.com If you are interested, please email your word / PDF cv as ATTACHMENT with job ref code [ PEGA_DXB_052025 ] as subject.

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10.0 - 20.0 years

25 - 40 Lacs

Hyderabad, Chennai, Bangalore/Bengaluru

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Job Title: PEGA - Service Delivery Manager / Project Manager - BFSI Domain Offshore -- Job Location: Mumbai / Bangalore / Hyderabad / Chennai / Pune / Delhi Onsite Project Location: -- Multiple Locations Dubai - UAE Doha - Qatar Riyadh - Saudi Arabia Please note: You need to travel to onsite on needful basis. Annual CTC Salary: INR. 25 Lakhs - INR 50 Laksh per annum [ Depending on Experience ] Experience Level Needed: 10 Years or above You: - Must have at least 10 Years IT experience in delivering IT Projects in Capital Market Projects / Banking and Financial Services (BFSI) Vertical / managing the BFSI projects / IT services - Must have at least 5 years as PEGA Projects - Service Manager / Delivery Manager - Must have at least USD: $1M - $10M projects handled delivery history Job Responsibilities:- - Make sure all PEGA related services / project deliverables in place - Identify IT services opportunities in the PEGA product vertical in IT Consulting / IT services - Recruiting the right candidates for PEGA for both onsite / offshore projects - Able to write bidding documents - BFSI projects /new RFPs/ contracts/resourcing / delivery - Willing to travel to client offices / other delivery centers on needful basis - Sound business / functional knowledge in PEGA product Business Verticals / Functional Domains: - Capital Markets / IT Services - Banking and Financial Services [ Retail Banking / Loans and Mortgages ] and others - Capital Markets / Stock Markets / Forex Trading - Insurance - Credit Cards Authorization / Clearing and Settlement - Oil and Gas - Telecom - Supply Chain / Logistics - Travel and Hospitality - Healthcare No.of positions: 03 email: spectrumconsulting1985@gmail.com Please note: You need to travel to onsite on needful basis. Job Ref code: PEGA_DL_0525 If you are interested, please email your cv as ATTACHMENT with job ref. code [ PEGA_DL_0525 ] as subject

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0.0 - 5.0 years

1 - 4 Lacs

Mohali, Chandigarh, Kharar

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Hiring for Domestic/International Handling customer queries over phone calls/chats/email 5 to 5.5 days working Night/Day/Rotational shifts Fresher/Experience can apply Call/ whatsapp HR Abhishek @9639871135 Perks and benefits Cab Facility Travelling Allowance Great Incentive

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5.0 - 12.0 years

7 - 11 Lacs

Chennai

Work from Office

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Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Responsible for deliverables of CSA functional/Technical requirements. Responsible for leading developers and guide them to have quality deliverables of CSA application. Strategy Responsible for solutions for business requirements, feasible in CSA application using existing components and frameworks. Need to participate in Solution discussions in the view of Client experience and functional deliverables. Responsible for managing developers and guide them to have quality deliverables of CSA application Business Responsible for deliverables of CSA functional requirements. Responsible for providing solution for business requirements. Responsible for implementing solution for CSA functional requirements Processes Responsible for enhancements of development processes of CSA application Responsible for advising required tools which can enhance CSA development process Responsible for reviewing sources of CSL/Front-End modules People Talent Responsible for guiding CSL/Front-End developers to understand existing CSL/Front-End components. Responsible for enforcing coding standards of CSA CSL/Front-End programs Risk Management Responsible to Adhere Group Risk management framework and process for CSL/Front-End development life cycle Responsible to place appropriate controls which helps to eliminate risks while delivering functional deliverables Key Responsibilities Governance Responsible to have awareness of Group standards and policies Responsible to provide inputs to developers about Group standards, policies, and regulatory procedures. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders CCIB-Channels Management Team, CCIB-Channels Product Owners Other Responsibilities Ensure completion of necessary e-learnings, role specific modules etc. , Skills and Experience As Tech/Dev Manager need to work in understanding functional requirements and design the functionality using use-case and sequence diagrams Contribute to product design and establishment of requirements Participate in POC and mentoring junior associates Experience in implementing scalable web applications with fully automated deployment and control using Docker, Kubernetes, AWS, Jenkins etc Experience in Web Programming using Java/OCP/Oracle etc. , and mentor other resources in Technical upscale Experience in Front end programming (using React JS) Qualifications Should have professional degree in terms of Software engineering (Preferrable Bachelor of Engineering/Master of Computer Application etc. , ) About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29429

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Exploring Customer Service Associate (CSA) Jobs in India

The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.

Related Skills

In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.

Interview Questions

  • What does excellent customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize multiple customer requests at once? (basic)
  • What strategies would you use to upsell products to customers? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to deal with a difficult customer. How did you resolve the situation? (medium)
  • How do you stay motivated during repetitive customer interactions? (basic)
  • Have you ever successfully turned a dissatisfied customer into a loyal one? If so, how did you do it? (medium)
  • How do you handle stress in a fast-paced customer service environment? (basic)
  • What metrics do you think are important to measure the effectiveness of customer service? (medium)
  • How do you keep up with industry trends to better serve customers? (basic)
  • Can you explain a situation where you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Describe a time when you had to deal with a language barrier while assisting a customer. How did you handle it? (medium)
  • What do you think are the key components of a successful customer service team? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Have you ever implemented a process improvement in your previous role? If so, what was it and how did it impact customer satisfaction? (medium)
  • How do you ensure consistency in customer service quality across different channels? (basic)
  • How do you handle a situation where a customer is asking for something that goes against company policy? (medium)
  • How do you prioritize customer satisfaction while also meeting company targets? (medium)
  • Can you give an example of a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you ensure that you are up to date with product knowledge to assist customers effectively? (basic)
  • What motivates you to deliver excellent customer service consistently? (basic)
  • How do you handle a situation where a customer is unhappy with the resolution you provided? (medium)

Closing Remark

As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!

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