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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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**"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here – apply today and see what JobShop can do for you! 1) International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 4)International (Non Voice)Process-One-way cab (only at night) Work Location : divyashree towers Salary upto 28,000 per month Minimum 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 5)International Voice Process- Claim Process-US Shift(5 days working + 1 way Cab) Work Location : Bengaluru, Marathahalli Salary upto -7LPA Minimum Fresher or 1 year experience a must Please Call Shagufta 6360065103 or 9964080000 6)International Voice Process-5 days working+Oneway cab (only at night) Work Location : Bengaluru, Manyata Tech Park Salary upto 37,000 per month Minimum 1 year of BPO Experience Please Call Shagufta 6360065103 or 9964080000 Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today

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0.0 - 5.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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HIRING FOR HRO B2B PROFILE GRAD/RESULT AWAITED FRESHER REQ HUMAN RESOURCE OPS VOICE PROCESS SAL UP TO 3.5 LPA FIXED US SHIFTS SAT/SUNDAYS OFF VIRTUAL INTERVIEWS GGN CALL/WHATSAPP FAIZA 9811225245 YASH 9911862220 GURPREET 9811395366 GARVIT 9811395422 Required Candidate profile GREAT OPPORTUNITY TO KICK START YOUR CAREER. LOOKING FOR CANDIDATE WTH GOOD COMMS SKILLS GRADUATE FRESHER, 24X7 HOURS SHIFTS REFRENCES ARE HIGHLY VALUABLE,

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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"Multiple Call Center Openings, One Simple Step Apply with JobShop!" Are you interested in helping customers from around the world? Join JobShops international voice process team and build your career with a good salary and benefits. 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call Sadaf On -6362015960 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call Sadaf On -6362015960 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call Sadaf On -6362015960 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call Sadaf On -6362015960 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

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10.0 - 20.0 years

12 - 22 Lacs

Ahmedabad

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Greetings from Ashkom! We are hiring for the role of Construction Project Manager (CSA) for the well known MNC FMCG company, position based at Sanand - Ahmedabad, Gujarat. JOB DESCRIPTION Designation : Construction Project Manager (CSA) Location : Sanand - Ahmedabad, Gujarat. Experience : 10 - 20 years (Preferably experienced into large scale manufacturing plant set up for FMCG or Pharma company within/outside India) Qualification : B.Tech/M.Tech in Civil engineering, Masters degree in project management will be added advantage Looking For:- We are looking for an experienced expert Construction Project Manager (CSA) for end to end management of large scale pharmaceutical/FMCG Industrial construction project from start to finish. He will organize and oversee project design coordination, construction procedures and ensure they are completed in a timely and efficient manner. An excellent Construction Project Manager must be well-versed in all construction methodologies and procedures and able to coordinate a team of professionals of different disciplines to achieve the best results. The ideal candidate will have an strategic thinking and great organizational skills. Work experience of large scale manufacturing plant set up for P&G within/outside India at various locations would be an added advantage. The goal will be to ensure the project and allied scopes are delivered on time with zero safety/quality incidents and within assigned budget. Responsibilities Below will be key responsibilities for construction project manager, but it will not be only limited to this and it can change basis project need. Collaborate with client, PMC, designers, Vendors etc. for flawless execution of project Coordinate design reviews, share inputs to design, complete the designs on time Coordinate project execution end to end while maintaining best in class construction standards Vendor site visits, evaluation, qualification Preparing BVOAs for vendor finalization. Help client in preparing contracts with external vendors to reach profitable agreements Helping in preparing drawings and documentation to obtain permits and licenses from appropriate authorities Determine needed resources (manpower, equipment and materials) from start to finish with attention to budgetary limitations. Resource planning and levelling Plan all construction operations and schedule intermediate phases to ensure deadlines will be met Acquire equipment and material and monitor stocks to timely handle inadequacies Help in hire contractors and other staff and allocate responsibilities Supervise the work being done from PMC, vendors and give them expert guidance when needed Prepare regularly project MIS reports to showcase project progress and help needed Ensure adherence to all health and safety standards and report issues Requirements and skills Proven experience as construction project manager for large scale industrial projects (FMCG/Pharma) In-depth understanding of construction procedures and material and project management principles Familiarity with quality and health and safety standards Good knowledge of MS Office Familiarity with construction/ project management software Outstanding communication and negotiation skills Excellent organizational and time-management skills A team player with leadership abilities PMP or equivalent certification will be an advantage Interested applicants can share their resume on namami.d.ashkom@gmail.com You can share this among the relevant candidates. References are highly appreciated.

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7.0 - 12.0 years

6 - 10 Lacs

Hyderabad

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Greetings from Ashkom! We are hiring for the role of Civil Draftsman (Design Engineer) for the well known MNC FMCG company, position based at Kothur Mandal - Hyderabad, Telangana. JOB DESCRIPTION Designation : Civil Draftsman (Design Engineer) Location : Kothur Mandal - Hyderabad, Telangana. Experience : 6+ years of experience (Preferably looking for Pharma/ FMCG Industrial Projects working experience) Qualification: Person should have Draftsman qualification/Diploma Knowledge: Can Create new drawings and read and interpret and modify CSA, MEP drawings using Auto cad 2D, 3D. Can prepare basic CSA, MEP drawings Can prepare layout drawings for govt. approvals Can use Microsoft office can maintain drawing data base on server/one drive Can maintain site masterplan drawings Should carry personal Laptop with Windows 10 or equivalent, should have valid and latest Auto cad, MS office, and other required software to execute the job. Interested applicants can share their resume on shweta.s.ashkom@gmail.com You can share this among the relevant candidates. References are highly appreciated.

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1.0 - 3.0 years

1 - 1 Lacs

Mumbai

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Job Title: Customer Support Executive Location: 2 Adhikar Bhawan, Sharma Old Nagardas Road, Andheri East, Next to Jain Sweet, Mumbai 400069 Walk-In-Interview: 11:00 AM to 4:00 PM Job Description: Driver Suvidha is seeking a dedicated and customer-oriented Customer Support Executive to join our team. Responsibilities: Manage calls from customers regarding their inquiries Provide accurate, valid, and complete information to customers Follow communication procedures, guidelines, and policies Contact Information: For inquiries or to apply, please contact Salman Shaikh at 7506721437.

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8.0 - 10.0 years

0 Lacs

Ahmedabad

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Location-Sanand Job Title-Sr Draftsman Experience required-7+years Requirements for Civil Draftsman Education: Person should have Draftsman qualification/Diploma Knowledge: Can Create new drawings and read and interpret and modify CSA, MEP drawings using Auto cad 2D, 3D. : Can prepare basic CSA, MEP drawings : Can prepare layout drawings for govt. approvals : Can use Microsoft office can maintain drawing data base on server/one drive : Can maintain site masterplan drawings : Should carry personal Laptop with Windows 10 or equivalent, should have valid and latest Auto cad, MS office, and other required software to execute the job. Work Experience: Person should have at least 7+ years of experience. Working days: 6 days a week, (flexible to work in shift when required), standard working hours Office space: Client provides space for workstation Communication: Hindi and English Varun Shrivas TA | HR ASHKOM MEDIA INDIA PVT. LTD. Mobile : +91-6262600059 / 8989271488 Website: www.ashkom.com

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8.0 - 10.0 years

0 Lacs

Ahmedabad

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Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Perks and benefits: Mention available facilities and benefits the company is offering with this job.

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0.0 - 4.0 years

2 - 4 Lacs

Mohali, Chandigarh, Zirakpur

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Mass Hiring for Fresher/ Experienced !! * Handle customer queries, complaints * Provide appropriate solutions and alternatives. 5 days working with cab services Call/WhatsApp HR Suman @9568899306 Required Candidate profile WORK FROM OFFICE Excellent English Communication required UG/Grad/PG Fresher/Exp. Rotational Shifts ( 24*7) Immediate joiners only Candidate must be available for face to face round of interview Perks and benefits 5.5 days working GREAT Incentives Cab Facility

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Greetings from JobShop, India's Largest BPO Recruitment Company. We are hiring the following positions for various clients of ours, to apply with JobShop call John on 6362028414 . You can also visit our website jobshop.ai to chat with our HR Recruiters 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call John on 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call John on 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must John on 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must John on 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must John on 6362028414 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru Role: Technical Support - Voice / BlendedIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Graduation Not Required

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1.0 - 4.0 years

3 - 4 Lacs

Noida, Gurugram, Delhi / NCR

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Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

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0.0 - 5.0 years

1 - 5 Lacs

Mumbai, Thane, Navi Mumbai

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Location:- Kapurbavadi junction, Majiwada Thane (w)- 400607 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mangesh:-7559401618

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Join International Voice Process Work with Global Customers! Are you interested in helping customers from around the world? Join JobShops international voice process team and build your career with a good salary and benefits. Position: International Voice Process at MTP G4 Block Work Type: Voice process (No MTI allowed) Location: Manyata Tech Park (Office-based) Shift: Night shift only Experience: Freshers or up to 1 year BPO experience Education: Graduate or Undergrad Interview Process: HR Screening Voice Test (Versant score minimum 60) Operations Round Salary Details: CL11: Up to 5.4 LPA (Take-home 36,200) CL12: Up to 4 LPA (Take-home 25,000) Incentives: Up to 2,500 per month Transport Facility: One-way cab for night shift Women get free cab (7 PM to 7 AM) Men pay 75 per ride Apply today and start your international career! Contact HR Shefali at 7975181576 and 9964080000

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0.0 years

2 - 2 Lacs

Hyderabad

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Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers - 2.5 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

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0.0 - 3.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Hiring for TOP 5 BPO's in PUNE DAY / UK / US / AUS Shifts + Fixed WKND OFF Sal - 24K to 50K Education - ANY Call - 8928152516 / 9226639337 Daily In-House Drives - Address as below Off No C-12, Liberty Society Wing-C, Phase-2, Koregaon Park Pune Required Candidate profile Excellent English Required Need Immediate Joiners Any Fresher or Exp Candidate can Apply 1 ROUND - SPOT OFFER NOTE - Personal Briefing will be given before all the ROUNDS

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1.0 - 5.0 years

2 - 4 Lacs

Mumbai, Navi Mumbai, Mumbai (All Areas)

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We at eTeam InfoServices are hiring for Customer Service Representative - US Voice Role. I wouldn’t want you to miss this opportunity because our company is the right place for you to kick start your career as well as have a career growth. Experience : 1+ Years in CSR related domain (Specifically into US Voice) Location : Mumbai Vikhroli Shift : Night Shift Cab Facility - 2way cab provided Interview - HR Round and Ops Round - Online Working Days - 5 Days (Mon - Fri) Role & responsibilities Customer service with an experience of at least 1-3 years of international BPO voice experience/Inbound process/Outbound Process/US Voice/ Semi Voice/Blended etc. Voice is the main skill along with written proficiency. It will be any shift between the 12-hour window. This is an RTO deal so 100% work from office. Provide high quality Tier 1 Customer Support service to Customers with complete focus on 100% issue resolution and 100% customer satisfaction. Adhere to Client defined as well as internally defined processes and procedures while handling Inbound calls. Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams Strive and achieve SLA target and business outcome indicators defined by the client Preferred candidate profile Experience minimum 1+years with related field 10+2 Passed Out can also apply for this role. Should be comfortable with Rotational (Night shift) Should have all the Educational as well as PF/Form16 Documents (Mandatory) Freshers Do Not Apply

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7.0 - 8.0 years

16 - 22 Lacs

Chennai

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Design and deploy Azure infrastructure with a security-first mindset, aligned with CSA CCM and Azure Well Implement identity access controls (RBAC, Azure AD, MFA, Conditional Access) as per CSA IAM domain CIS Benchmarks, ISO 27001,CSA STAR guidelines Required Candidate profile Azure Infrastructure Engineer Exp: 7+ Years 3–5 years of experience in Azure cloud infrastructure Strong hands-on experience in Azure IaaS (VMs, VNETs, Storage, Load Balancers, etc.). (CSA) (CCM) CAIQ

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0.0 - 1.0 years

1 - 4 Lacs

Gurugram

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To schedule your interview for a Gurugram-based MNC, call now: Suhail:- 9651848158 In case you are not able to connect, WhatsApp your resume@9651848158 Direct interview with the company's HR No placement charge Required profile:- *Grad/UG *Voice process/Non-voice process *Fresher/Experienced (if exp, then must have relevant experience documents) * Experience should be complete 1 year on paper; or else will be considered as a fresher *24x7 shifts/ Cabs in odd hours *Immediate joiners *Salary:- (in-hand) For voice:- Fresher:- 21k Experience:- up to 33k For non-voice:- Fresher:- 16k Experience:- up to 27k *Excellent communication in English required Other benefits:- PF//ESIC//TA//PLI//Appraisals//Medical insurance//Cabs

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)-- US Shift (2-Way Cab Provided) Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 5) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must 6)International Voice Process-One-way cab (only at night) Work Location : Bengaluru, Manyata Tech Park Salary upto 37,000 per month Minimum 1 year of BPO Experience Call SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice & International Chat Process Call HR Arshiya On 7026112000or 9964080000 Job Locations : 1. Whitefield - International Voice Process, International Tech Support & International Semi Voice Process - Salary Upto 5 LPA 2. Maratha Halli International Voice Process & Insurance Claims Process - Salary Upto 7 LPA 3. Electronic City International Voice Process & International Non Voice Process - Salary Upto 4.5 LPA 4. Bellandur - International Voice Process - Salary Upto 6 LPA 5. Fresher Or Experience needed: Candidates should be Fresher or minimum 6 months of experience into international voice process/ International Sales /Client Servicing, candidates should be flexible to work with rotational shift, Candidates should be fluent in communication For More Details Call HR Arshiya On 7026112000or 9964080000

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0.0 - 4.0 years

1 - 3 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Location:- Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 Qualification :- HSC or Any graduate / Under graduate Preferred candidate profile Good communication required Marathi & Hindi Fixed day shift, Unlimited Incentives HSC Freshers are welcomed, Immediate Joining Age: 18 to 35 Male & Female both can apply Salary 14in hand 20k + unlimited incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Vaishnavi :- 9822381876

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Exciting Call Center Opportunities!** - Apply once, get access to multiple job openings under one roof. - JobShop offers the best BPO jobs in Bangalore with immediate openings, competitive pay, and growth potential. Start your journey today! 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara On-6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)-- US Shift (2-Way Cab Provided) Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must call Sara On-6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must call Sara On-6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must call Sara On-6360065554 or 9964080000 or visit jobshop.ai to explore other open positions with us 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara On-6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 3.0 years

1 - 3 Lacs

Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound, Telesales Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication & Average English Rotational week off Salary:- 12,000 in-hand to 16,000 in-hand plus 6K incentives Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422

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0.0 - 5.0 years

1 - 5 Lacs

Bengaluru

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Job Openings BPO Sector Hiring for multiple companies in the following roles: International Voice, Non-Voice, Blended Process, Chat Support, Tech Support Manyata Tech Park Call Neha 7975182408 International Voice, Non-Voice, Banking (UK Shift) Salary up to 6 LPA Whitefield International Voice, Non-Voice, Chat Support, Tech Support, Semi Voice Salary up to 6 LPA Marathahalli International Voice Salary up to 5 LPA Electronic City International Voice, Non-Voice Salary up to 4.5 LPA Bellandur International Voice (UK Shift) Salary up to 5 LPA For more details, call HR Neha 7975182408 / 9964080000

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12,200 plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav: 7796427055

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Exploring Customer Service Associate (CSA) Jobs in India

The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.

Related Skills

In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.

Interview Questions

  • What does excellent customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize multiple customer requests at once? (basic)
  • What strategies would you use to upsell products to customers? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to deal with a difficult customer. How did you resolve the situation? (medium)
  • How do you stay motivated during repetitive customer interactions? (basic)
  • Have you ever successfully turned a dissatisfied customer into a loyal one? If so, how did you do it? (medium)
  • How do you handle stress in a fast-paced customer service environment? (basic)
  • What metrics do you think are important to measure the effectiveness of customer service? (medium)
  • How do you keep up with industry trends to better serve customers? (basic)
  • Can you explain a situation where you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Describe a time when you had to deal with a language barrier while assisting a customer. How did you handle it? (medium)
  • What do you think are the key components of a successful customer service team? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Have you ever implemented a process improvement in your previous role? If so, what was it and how did it impact customer satisfaction? (medium)
  • How do you ensure consistency in customer service quality across different channels? (basic)
  • How do you handle a situation where a customer is asking for something that goes against company policy? (medium)
  • How do you prioritize customer satisfaction while also meeting company targets? (medium)
  • Can you give an example of a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you ensure that you are up to date with product knowledge to assist customers effectively? (basic)
  • What motivates you to deliver excellent customer service consistently? (basic)
  • How do you handle a situation where a customer is unhappy with the resolution you provided? (medium)

Closing Remark

As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!

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