1365 Csa Jobs - Page 21

ServiceNow Developer with a minimum of 7 years of experience, excellent communication skills, and hands-on expertise in developing Service Catalogue—especially within Infrastructure and Compute SRE domains. Required Candidate profile Ideal candidate will also possess a strong foundation in ServiceNow development and integrations, with the ability to work closely with global stakeholders and deliver scalable, efficient solutions

Must have exp Customer Service Framework in recent project. Mandatory Skills: Pega with Customer Service Framework Required Experience: 5+ Years Job Location: Hyderabad , PAN India Job Type: Full Time Certifications Required: CSA and CSSA Notice Period: Immediate to 30 Days First Name As per Pancard Last Name As per Pancard Email Mobile Number Total Experience Relevant Experience Notice Period --Select-- 30 days 45 days 60 days 90 days Immediate Serving Notice Period Last Working Date Current Location --Select-- Bangalore Hyderabad Mumbai Pune Chennai Kolkata Delhi Noida Gurugram Other Location Certifications Key Skills Upload Your Resume Allowed File Types: .pdf, .doc, .docx, .jpg File size should be below 5 MB. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Submit

What's the role The Process Safety Engineer works closely with Operations, Engineering and Maintenance personnel to prevent Process Safety top events i.e. Loss of Primary Containment and Loss of Control. The Staff Process Safety Engineer is expected to be diligent in proactively identifying and informing supervisors and Asset Leadership teams of potentially hazardous situations What you'll be doing Verification of overpressure relief scenarios and assurance on adequate protection, i.e. verification of PRV, PVV capacities. Provides Expertise in equipment safeguarding, Pumps, Tanks, Vessels etc. Ensuring Safeguarding manuals are current and up to date. Knowledge of design principles for flare systems. Design and review safety-critical systems and equipment Interprets, reviews and/or critiques critical documentation/diagrams such as equipment datasheets (pumps, compressors, vessels, relief devices), cause and effect, mechanical flow, Process Engineering Flow Scheme (PEFS), Process Flow Scheme (PFS) and HMBs. Knowledge of relevant codes and standards, including API 520/521, API 537, API 754, ANSI B31.3, CSA Z662, ASME Pressure Vessel Code, EUB60, CEPA and relevant ISO Standards Apply the risk-based decision-making process to ensure that hazards are controlled to As Low As Reasonably Practicable (ALARP) Knowledge of Plant Changes (MoCs) i.e. HAZOPs (scribe), What-Ifs etc is desired. Apply knowledge and awareness of the Learning from Incidents (LFI) process. Apply simulation tools like UNISIM Design, ASPEN HYSYS PLUS, PRO-II or other appropriate tools for Process Safety Design when required. Collaborating with other engineers and stakeholders to enhance the safety and efficiency of operations Providing technical advice on process safety issues escalations to various stakeholders including management, engineering, and operations teams. What you bring Preferably with a bachelors degree in chemical engineering or equivalent. Preferably 5 years of experience in the Oil and Gas industry is desirable with considerable experience as a Process Safety Engineer. Direct process safety engineering experience is preferred. Relevant Process Safety and/or Process Engineering experience in the Refinery & Chemicals Industry Extensive experience in Relief Valve sizing, Pipeline and Pump Hydraulics calculations Familiarity with process simulation software - Unisim, Hysys, Flarenet, SALUS by Smith & Burgess. Familiarity with both SHELL in-house (e.g. HEMP, FRED etc.) and Industrial (e.g. PHAPro, HAZOP, etc.) risk management tools. Strong analytical skills to identify potential hazards and formulate effective mitigation strategies. Good organization, documentation, follow-up and time management skills Motivates, coaches, develops others by valuing difference of opinions.

About InfoBeans InfoBeans is a publicly listed, global AIled software engineering and digital transformation firm, founded in 2000. Headquartered in both Indore, India and Danville, California, InfoBeans specializes in ServiceNow, Salesforce, Azure, GenAI, cloud-native development, enterprise mobility and application modernization (infobeans.com). It prides itself on a values-driven culture Excellence, Ownership, Compassion, Openness and supports a vibrant ecosystem of employee groups including health, communication and innovation clubs in India (infobeans.com). Position: ServiceNow Specialist (6+ Yrs Experience) Experience: 6+ Years Location: Pune / Indore, and Remote Employment Type: Full-Time What Youll Do Lead and implement end-to-end ServiceNow modules including: ITSM , ITBM , ITOM , HRSD , ITAM , CSM , GRC Configuration, Asset, Change, Incident, Release & Knowledge Management Design and script Business Rules, Script Includes, UI Actions, UI Pages, and Scheduled Jobs using JavaScript. Develop and maintain Service Catalog Items and associated workflows. Work on both client-side and server-side JavaScript , using ServiceNow APIs for system enhancements. Build and enhance Service Portal components using AngularJS. Configure and support CMDB, Asset Management, and Discovery Modules . Integrate ServiceNow with external systems via REST, SOAP, AJAX, MID Server . Create and customize complex workflows and custom activities for process automation. Develop data pipelines including Import Sets, Data Sources, Transform Maps , and Transform Scripts ensuring data integrity . Analyze business requirements, define solutions, and support development and deployment. Stay updated on new platform capabilities and recommend customer-focused enhancements. Required Skills & Experience 6+ years of hands-on experience with ServiceNow implementation and development. Deep knowledge of ITSM, ITBM, and custom application development . Proficiency in JavaScript scripting within the ServiceNow ecosystem . Strong integration experience using Web Services (REST/SOAP) and MID Server . Strong debugging, troubleshooting, and performance optimization skills. Experience with ATF , upgrade planning, and agile methodologies. Excellent client-facing communication and requirement-gathering skills. Certifications (Mandatory) ServiceNow CSA Certified System Administrator CAD Certified Application Developer CSI – Certified Implementation Specialist (Any one specialization) Nice to Have ITIL Foundation Certification Experience in Agile project environments Exposure to Virtual Agent , GenAI integrations , or predictive intelligence in SNOW Knowledge of Data Archiving , Performance Analytics , or Workforce Optimization Why Join InfoBeans? Deliver impactful work across a global client base with next-gen ServiceNow implementations . Join a collaborative culture that emphasizes growth, leadership, and innovation . Enjoy modern, well-equipped offices in Pune and Indore with wellness zones, creative hubs, and team bonding spaces. Engage in vibrant communities like Toastmasters, Sehat Club, Manan, and Tech Talk circles . Accelerate your learning and career through structured L&D programs and certifications. How to Apply- Join InfoBeans —where you don’t just code or configure; you create WOW through transformation, innovation, and teamwork. How to Apply Please submit: 1) Your updated resume 2) ServiceNow active certifications - Mandatory Share below details - Mention your total IT experience - Mention your Experience in Salesforce - Mention your Experience in ITSM/ITOM/HRSD/ITAM/ITBM/CSM/GRC- Mention a ctive certification name - Mention your current CTC- Mention your expected CTC- Mention your LWD or Notice period- If you had gone through any interviews at InfoBeans before? If Yes, when ? InfoBeans is the place to create WOW—drive innovation, solve real business problems, and elevate your career in a collaborative, AI-enabled ecosystem. We look forward to your application! Best Regards - Prasad Taware Lead Talent Acquisition Specialist. Phone - +91-8698822448 Email - prasad.taware@infobeans.com https://www.linkedin.com/in/prasad-%C2%AE-taware-b54984128/

HIRING FOR LEADING INTERNATIONAL BPO NEED UG/GRAD CANDS WITH MIN 1 YEAR OF BPO EXP CS ROLE SAL UP TO - 5.6 LPA CTC VOICE/BLENDED GOOD COMMS REQ LOC - BENGALURU CALL/WHATSAPP SUGANDH 9910813775 VISHAL 9811395907 ROBIN 9811395069 MANISH 9811395733 Required Candidate profile FINE TO WORK IN 24x7 Shifts LOOKING FOR CANDS HAVING GOOD COMMS SKILLS, TRANPORTATIONS AS PER THE COMPANY POLICY REFRENCES ARE HIGHLY VALUABLE, SHARE YOUR PROFILE - hr@head-hunters.in Perks and benefits SHIFTS, CABS, INCENTIVES AS PER THE COMPANY REQ.

We are seeking a Technical Support Engineer with hands-on experience supporting platforms such as ServiceNow . The ideal candidate will be responsible for troubleshooting, resolving technical issues, and delivering excellent customer support within a fast-paced enterprise environment. Key Responsibilities: Troubleshoot and resolve technical issues related to ServiceNow and related technologies. Work with relational databases (e.g., MySQL, Oracle) and analyze database logs to assist in root cause analysis. Perform diagnostics on Linux/Unix or Microsoft Server environments. Utilize scripting skills (e.g., JavaScript, Python, Perl, Unix Shell, Windows Shell ) for automation and troubleshooting tasks. Understand web application architecture and basic components of web stacks. Use monitoring tools such as Splunk for log analysis and issue tracking. Provide high-quality technical support for SaaS/PaaS platforms, including case management and escalation handling. Deliver prompt and clear communication with internal teams and customers. Required Skills & Experience: 2+ years of experience in technical support or application support , preferably in a SaaS/PaaS environment. Familiarity with ServiceNow platform support and administration. Working knowledge of ITIL framework and IT service management practices. Experience troubleshooting issues in Linux/Unix or Windows server environments. Ability to write or debug basic scripts in one or more scripting languages (JavaScript, Python, Shell). Solid understanding of relational databases and ability to read logs effectively. Excellent verbal and written communication skills with a customer-focused mindset. Preferred Skills: Experience with Splunk , log analyzers, or monitoring tools. Knowledge of incident management , SLAs, and escalation procedures. Exposure to other enterprise ITSM tools is a plus.

Hiring for customer support, Technical support for voice/ chat/email for international BPO Work from office salary 27 K to 35K CTC shift: Rotational Unlimited Incentives & perks Excellent English Call @ 7470918234 Nancy Regards 7470918234 Nancy

We are hiring a Technical Support Engineer with proven expertise in the ServiceNow Platform to join one of our esteemed MNC clients. This is an excellent opportunity for professionals looking to work in a dynamic, growth-oriented environment and provide critical support on a global enterprise platform. Key Responsibilities: Provide L2/L3 technical support for the ServiceNow platform , ensuring timely resolution of incidents and service requests. Analyze system issues using log files , monitoring tools, and standard debugging practices. Troubleshoot and support various modules like Incident Management, Service Catalog, SLA Management, Workflows, Approvals, Customer Service Management , and more. Work with stakeholders to ensure smooth defect management, knowledge base maintenance , and escalation handling. Debug and resolve issues in JavaScript code and other client/server scripts used in ServiceNow. Collaborate with cross-functional teams to maintain platform stability and performance. Required Skills & Experience: 3+ years of hands-on experience supporting the ServiceNow platform in a technical role. Strong experience troubleshooting web applications and JavaScript . Proficiency in analyzing application logs , identifying root causes, and applying fixes. Knowledge of ITIL processes and experience with incident, problem, and change management . Excellent communication skills (both verbal and written) with the ability to interact with global clients and internal teams effectively. Demonstrated ability to work under pressure and resolve complex issues with a creative problem-solving approach . Preferred Qualifications: ServiceNow Certifications (CSA/CIS) are a plus. Experience with ServiceNow upgrade/patch cycles . Familiarity with integration protocols (REST, SOAP) is a bonus. Why Join Us? Opportunity to work with a leading MNC client Exposure to enterprise-level tools and global support environments Growth-focused culture with career advancement opportunities

**"JobShop: Your Source for Premier Call Center Careers!"** - Are you seeking a new challenge in the call center industry? JobShop offers a range of opportunities for experienced candidates, including international voice process, domestic voice process, and non-voice roles. - Work with the best companies in Bangalore and enjoy great benefits, competitive pay, and career advancement. Apply now to unlock your potential! Job Details: 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 5. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must call Sara on 6360065554 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Greeting From The Job Factory....! Golden opportunity for freshers and experience For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Excellent communication is Required !!! Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For More Details Call : HR Lilly @ 9880951682 (Call or whatsapp ) Email ID : lilly@thejobfactory.co.in

NIIT is Hiring: Customer Service Specialist HRO Process Location: Salt Lake City , Kolkata Salary: 1.9lpa One side cab facility Evening /Night Shifts Freshers can also apply Interested candidates can reach out directly at Jasleen.2.Kaur@niitmts.com (7042458078) Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BHM, B.Sc, Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Job description Exciting Career Opportunity in the Premium International and Domestic Process! Job Objectives Are you an experienced or fresher in BPO seeking a fresh challenge JobShop is looking for skilled individuals to join their Premium domestic Process Team! Position Highlights: Location: Bangalore Salary:5 days week, with rotational shifts Rotational Shifts Salary:22k To -40k Position: Customer Support Executive Voice process and Non Voice Process Requirements: Fresher or experienced both can apply Skills: Excellent English Education: Graduate Freshers/ Undergraduates with 6 months experience can apply Availability: Immediate joiners preferred How to Apply: Walk-in Interview Location : 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 Don't forget to Call HR Shagufta 6360065103

Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

India's TOP 1 MNC is hiring for Freshers to 6 Years experienced candidates for different Customer support role. INTERNATIONAL & DOMESTIC processes are available FRESHERS and Experienced candidates can apply. Any graduates and Undergraduates can apply. 12th Qualification is mandatory SALARY = 15.2K to 35K Inhand + Incentives ( SALARY is clearly depends on Qualification & Experience) Night Shift, Day shift (Domestic), Evening & Rotational Shifts available INTERNATIONAL CHAT , VOICE & BLENDED Processes are available. ___________________________________________________________________________________________ CALL IMMEDIATELY SHARE WITH FRIENDS & COLLEAGUES Please Ping on WhatsApp as well ( Name, Number, Mail id, Fresher/Experienced) Sr HR Shweta - 9125496161 ( Call & WhatsApp) - Please call twice, if not connected. Email: hrconsultant.shweta@gmail.com TOUCH CONSULTANTS_NO CHARGES NEW DELHI

We are hiring for chat process and international voice process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Farah 9372154643

About the Role: We are looking for a highly experienced Senior ServiceNow Developer with deep platform expertise, advanced scripting skills, and hands-on experience with CMDB, CSDM, and BCM (Business Continuity Management). You will be responsible for architecting and delivering scalable ServiceNow solutions that support enterprise service management, IT operations, and business continuity planning. Key Responsibilities: Design, develop, and enhance ServiceNow modules and custom applications using JavaScript, Glide API, UI Policies, Flow Designer, and Business Rules. Lead the implementation and maintenance of CMDB, ensuring complete and accurate configuration item (CI) data and relationships. Align CMDB data and services to the Common Service Data Model (CSDM) and drive adoption across business and IT units. Architect, configure, and enhance Business Continuity Management (BCM) processes in ServiceNow, including risk assessments, impact analysis, continuity plans, and testing. Collaborate with risk, compliance, and continuity teams to ensure BCM data models and workflows align with organizational resilience goals. Integrate ServiceNow with third-party systems and data sources using REST/SOAP APIs and MID servers. Drive data integrity, governance, and normalization strategies across CMDB and BCM data sets. Guide junior developers through code reviews, architecture discussions, and platform best practices. Support platform upgrades, patching, and performance tuning. Develop dashboards, reports, and executive-level views for CMDB, CSDM, and BCM health. Required Skills & Experience: Hands-on experience in ServiceNow development, administration, and module implementation. Strong scripting knowledge: JavaScript, Glide API, Client/Server Scripts, UI Scripts. Proven experience with CMDB architecture, Service Mapping, Discovery, and integrations. Solid understanding and implementation experience of CSDM (v3 or higher). Hands-on experience with Business Continuity Management (BCM) workflows and modules. Strong knowledge of ITSM and ITOM modules, with alignment to ITIL v4 practices. Proficiency in ServiceNow integration methods and Integration Hub. Experience with Service Graph Connector, CMDB Health Dashboards, CSDM compliance reporting, Work Space , Service Portal and OOB Experience with ServiceNow GRC or SecOps Familiarity with Agile/Scrum methodologies Exposure to risk management and disaster recovery planning Certifications Preferred: ServiceNow Certified System Administrator (CSA) Required ServiceNow Application Developer ServiceNow Implementation Specialist – ITSM, ITOM, or BCM ITIL v3/v4 Foundation

ServiceNow HRSD & ITSM Developer1 Job Experience developing implementation plans in ServiceNow Knowledge of HR functions, processes, and best practices. Configure and deploy ITSM workflows for Incident, Problem, Change, Knowledge, and Request Management. 3+ years of ServiceNow development experience with excellent working knowledge on PORTAL Development (Employee Service Center, ESC Pro and Service Portal) CSA/ CAD certifications (Compulsory). CIS-HRSD/ CIS-ITSM certification (Compulsory). Strong knowledge of JavaScript. Experience customizing ServiceNow usingForms, UI Policies, Client Scripts, Workflows, UI Actions, Business Rules, Script Includes, Inbound Actions. Extensive hands-on experience with web-based languagesJavaScript, CSS, Jelly, XML, HTML, and Glide. Proficiency in integrating ServiceNow with third-party tools via SOAP/REST APIs. Experience in agile development environments. Strong understanding of ITIL practices and their application in ITSM and HRSD solutions. Excellent communication and presentation skills

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Aahana - 8583029467 Salary for Experienced (1 year & abv of doc exp in intl bpo) - 3,60,000 LPA Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Aahana - 8583029467 Perks and benefits PF ESIC PICK & DROP

We are hiring for Chat Process Roles & Responsibilities: > Manage customer interactions via live chat > Maintain a positive, empathetic, and professional attitude Salary: 26.5k Inhand 5 Days working Cab facility Available Location: Gurgaon Required Candidate profile 1. UG/Graduate min 6 months of experience in Chat Process 2. Excellent written communication skills 3. Ability to work in Rotational shifts To Apply Contact Vanshika - 8920557308 (Call/Whatsapp)

* Manage inbound queries related to Hotel bookings, cancellations, reschedules, and stay related issues * Ensure timely resolution of customer concern. Perks & Benefits: Salary - 38k CTC + Inc + $150 Bonus Both Side Cabs + Meal Location: Gurgaon Required Candidate profile > Grad Freshers and UG Experienced can apply > Excellent English comm skills req > Salary upto 34K In hand and upto 10K Incentives + 150$ Of Travel Incentives HR Jiya - 9315779945 (Call/Whatsapp) Perks and benefits 10K Incentives + 150$ of TA + IJP in 6 Months

Telecallers / Customer Support CSA / CSE/ Process Executives Good comms in English and Hindi. Other South Indian languages Willingness to work in Rotational shifts. 24X7 Operations Flexible with Week Offs Responsibilities: Inbound Calls: Answer incoming calls from customers in a courteous and professional manner. Listen attentively to customer inquiries and concerns. Provide accurate and helpful information about our products or services. Troubleshoot and resolve customer issues efficiently. Document customer interactions and call details for future reference. Outbound Calls: Conduct outbound calls to generate leads, schedule appointments, or conduct surveys (depending on the specific role). Deliver clear and concise information about our offerings. Professionally handle objections and strive to convert leads into customers. General Duties: Maintain a positive and professional demeanor at all times. Uphold company policies and procedures. Meet or exceed call center performance metrics (e.g., call handling time, customer satisfaction). Learn and adapt to new products, services, and procedures.

Hiring Freshers & Experience candidates Salary 12k to 14k Inhand Location: Chennai/ Hyderabad Graduation- Not Mandatory 6 Days Working Languages: Good English & Tamil/ Kannada/ Malayalam/ Hindi Call Sameera 9403893923 For More Info . .

Process :- Customer Care - Kotak 811 (Telesales) || Outbound Process - Sales process (any one banking product - Credit card , Loan , insurance or Mutual Fund) - Freshers can apply - sal: 15 K +incentive - Hindi communication / Average English Required Candidate profile location- kasarvadavali thane. Pick and drop available. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Vaibhavlakshmi Mob:-9607488168

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.