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0.0 - 1.0 years

2 - 3 Lacs

Noida, New Delhi, Gurugram

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Hiring For Domestic premium voice process Any Graduate with minimum 06 month's of BPO experience Or fresher's with fluent English communication Must Day shift work from office Salary upto 18 to 25k Call or WhatsApp @7838882457 Shristi

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0.0 - 5.0 years

1 - 2 Lacs

Kolkata

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We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring No sales, No Target, Salary up to 19000 Call Hr Zeba 7304275215

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0.0 - 5.0 years

1 - 4 Lacs

Kolkata, Bhopal, Lucknow

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We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 19000 Call Hr farah 9372154643 Rehman 7208698865

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp but communication should be excellent Excellent communication skills call umair 9892872209

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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Job Role Salary: upto 30k in-hand 5 days working, 2 rotational off Experience:min 1 year chat or international voice bpo experience. can align domestic exp Grad fresher can also apply Excellent communication skills call salma 8097951198

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0.0 - 3.0 years

2 - 3 Lacs

Noida

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Hello Job Seekers! Greeting from Shining Stars ITPL! New Opportunities are available hurry up! Any Graduate Who has minimum 6 month of experience in any Insurance Sales with excellent communication skills can easily apply Location: Noida Operation Executive Working -6 days Rotational day Shift Salary- Up to 3.5 LPA Roles and Responsibilities Process life and general insurance policies through Max Insurance platform. Handle backend operations for insurance policies, including policy renewal, claims processing, and customer retention. Communicate effectively with customers via phone calls (CSA) to resolve queries related to policy renewals, premiums, and other operational issues. Desired Candidate Profile 0-3 years of experience in insurance operations or a similar industry. Strong understanding of insurance sales principles, particularly life insurance products. Ready to take your career to new heights? Apply Now! For more details contact Monika(7266822602), Nishee(9214101672) or whatsapp your resume. Thanks and Regards, Monika Singh 7266822602 HR Executive Shining Stars ITPL

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8.0 - 15.0 years

11 - 12 Lacs

Ahmedabad

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Mott MacDonald is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future. We are a team of over 20,000 experts working across the world in more than 50 countries. We are proud to be part of an ever-changing global industry, delivering transformative work that s defining our future. It s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support. Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be brilliant . Key Responsibilities: Preparation of Civil Tender along with BOQ, Technical specifications based on the standard norms/thumb rules and preliminary design/ drawing given by lead engineer for estimation purpose Technical Co-ordination Alignment with the client for CSA Tender jointly involving Lead engineer Resolution of all queries from various civil contractors jointly involving Lead Engineers Carry out Technical Bid Analysis Commercial Bid Analysis jointly involving Lead Engineers Carry out design and detailing of Storm water drains, sewer drains jointly involving lead engineers Preparation of Process/Effluent drains based on the inputs /Civil scope drawings received from Process and Piping jointly involving lead engineers Review of Extra Item rates other than BOQ jointly with Lead engineer, Client and Civil Contractors Sending the response of any site query related to above-mentioned items of work well in time. Review approval of technical data sheets, mix designs, test results and any other construction related RFI Making site visits as when required by Client for resolution of any CSA BOQ line items, SWD, Sewer drains, Process drains, Site grading, Boundary walls ONLY Conducting the training to the engineers working in QS Teams about design detailing of Storm water drain, sewer drain Process drains Essential Candidate Requirements: Qualified Civil Engineer (BE) from reputed university / institute with professional work experience Good communication skill and inter-discipline coordination skill. Team player Conversant with Indian and International Standards and local statutory norms As a proudly employee-owned business, we re here to benefit our clients, our communities and each other. Our shared success enables us to invest in creating a platform for everyone to feel safe and valued, empowered with the right tools and right support, in a place where fairness and integrity run deep. Flexible working At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage. Our benefits package is designed to enhance your experience: 90 calendar days paid maternity leave Competitive annual leave An annual professional institution subscription Annual company performance bonus scheme - Subject to company performance

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10.0 - 15.0 years

40 - 50 Lacs

Kolkata, Mumbai, New Delhi

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Oracle Customer Success Services Building on the mindset that "Who knows Oracle . better than Oracle" Oracle Customer Success Services assists customers with their requirements for some of the most cutting-edge applications and solutions by utilizing the strengths of more than two decades of expertise in developing mission-critical solutions for enterprise customers and combining it with cutting-edge technology to provide our customers speed, flexibility, resiliency, and security to enable customers to optimize their investment, minimize risk, and achieve more. The business was established with an entrepreneurial mindset and supports a vibrant, imaginative, and highly varied workplace. We are free of obligations, so well need your help to turn it into a premier engineering hub that prioritizes quality. Why Oracle Customer Success Services Engineering is responsible for designing, building, and managing cutting-edge solutions, services, and core platforms to support the managed cloud business including but not limited to OCI, Oracle SaaS, and Oracle Enterprise Applications. This position is for the CSS Architecture Team, and we are searching for the finest and brightest technologists as we begin on the road of cloud-native digital transformation. We operate under a garage culture, rely on cutting-edge technology in our daily work, and provide a highly innovative, creative, and experimental work environment. We prefer to innovate and move quickly, putting a strong emphasis on scalability and robustness. We need your assistance to build a top-tier engineering team that has a significant influence. What As a Senior Principal Architect - Cybersecurity within our team, you ll lead and contribute towards shaping the strategy for Cybersecurity efforts in designing and building scalable, distributed, resilient services that provide or augment critical business capabilities involving security controls for the business which are consumed by Oracle Corporation and Oracle Customers. You will be responsible for the design and development of core security capabilities spanning across all security domains but not limited to Identity, Data, Network Communications, Asset, Threat Management,Risk Management, Cyber Resilience Software Security aligning Oracle Corporate Security (CSA) and Global Information Security (GIS) standards and policies in combination with industry standards such as NIST, COBIT, ISACA, SABSA CIS for ensuring they meet the needs of our clients and align with the companys strategic vision and business objectives. This role requires a unique blend of strategic architectural thinking and deep technical expertise, including hands-on experience in deploying and operating security products and services. The ideal candidate will also possess a solid understanding of security frameworks, standards, and regulatory compliance mandates extensive experience in designing security solutions involving building security capabilities and integrating controls into large scale products and services that operate at scale on hyperscalers for customers in both regulated and non-regulated environments. We strongly believe in ownership and challenging the status quo. We expect you to bring critical thinking and create long-term design impact while building solutions and products defining system integrations, and cross-cutting concerns. Being part of the architecture function also provides you with the unique ability to enforce standards, patterns and advisory that will be future-proof while building new services or products. As a thought leader, you will own and lead the complete SDLC from Architecture Design, Development, Test, Operational Readiness, and Platform SRE across the CSS CDO Engineering function. Career Level - IC5 As a Senior Principal Architect for Cybersecurity domain you will be playing a pivotal role in shaping up the Cybersecurity Strategy for the business, providing thought leadership impacting business and technology decisions and leading the technology charter for the Development and Engineering teams while working with Corporate CISO and Line of Business Group CISO delivering services and solutions as part of the CSS CDO Engineering function. As a core member of the Architecture Chapter, you will be expected to advocate for the adoption of software architecture and security design patterns among cross-functional teams both within and outside of engineering roles. You will also be expected to act as a mentor and act in capacity as an advisor to the team(s) within the Cybersecurity domain. In this role you will be expected to work as a liaison between the business, engineering and security leaders within Oracle. As we push for digital transformation throughout the organization, you will constantly be expected to think creatively, optimize and harmonize business processes. Core Responsibilities Lead the Cybersecurity Strategy, Architecture and Design for the core security domains, Threat Modelling with MITRE ATTCK and D3FEND, Cyber Resilience with solutions built on top/integrated with OCI, Oracle Cloud Applications Oracle Enterprise. Lead threat modelling, risk assessments and security design reviews for all new/ existing systems, services and products as part of the CSS CDO Engineering and larger CSS Organization globally. Liaise with senior executives across multiple business lines to combine business requirements into technology work packages in alignment with the overall CSA GIS, CISO Oracle Corporate Security Strategy for Next-Gen Technology Stack. Translate security controls and requirements into design standards and patterns for implementation as part of the shift-left approach within the SDLC process. Ensure architecture design conformity and compliance with Oracle Corporate Security, Corporate Security Architecture, Global Information Security and global Cyber standards and frameworks for Security Compliance such as but not limited to : NIST CSF/ NIST 800-53 / NIST 800-171 ISO / IEC 27001/ 27002 CIS Controls SOC 2, HIPPA, PCI-DSS, GDPR and / OR FedRAMP (as applicable) SABSA / COBIT / TOGAF Cloud Security Alliance (CSA) Cloud Control Matrix OWASP Develop and maintain technical documentation, including architecture diagrams, design specifications, and system diagrams. Continuously evaluate new security technologies and recommend improvements or enhancements. Act in capacity as a trusted advisor for executive leadership on security architecture and strategy. Provide guidance and mentorship to junior developers. Innovation and critical problem solving skills with exceptional communication skills are a must in this role as the Senior Principal Architect would effectively act as a conduit between business executives, functional teams and technology engineering teams. The role requires very strong technology thought leadership skills with practical hands on knowledge along with influential skills to create a broader impact within the business and engineering functions. Required Qualifications Master s or Bachelors in Computer Science, specialization in Cybersecurity, Information Systems or a closely related field. 10+ years of experience in cyber and information security with explicit focus on security architecture and security solution products build/ integration. Proven ability to build and manage enterprise-distributed and/or cloud-native systems. Broad knowledge of Cloud Service Providers and 3rd Party Risk Assessments for enterprises and regulated environments. Advanced knowledge in building implementing Identity, Data and Network Security solutions involving but not limited to Zero-trust security, Identity Aware Proxies, FIDO, DLP, Data Privacy and Security for PI /SPI, Data Obfuscation and Tokenization, WAF, SIEM, SOAR, SOC etc. Deep experience with MITRE STRIDE threat modelling for all cloud native applications and being part of Red, Blue and Purple teams. Knowledge in Adversarial ML involving the entire tech stack of AI and ML. Experience in Data Security including but not limited to vault-less Tokenization, Obfuscation, Encryption with latest Cryptography standards, Data Access Governance. Strong expertise in software design concepts, patterns (e.g., 12-Factor Apps), and tools to create Cloud Native Computing Foundation (CNCF) compliant software with hands-on knowledge of containerization technologies like Docker and Kubernetes. Solid understanding of Design Thinking, Test-Driven Development (TDD), BDD, and end-to-end SDLC. Experience in DevOps practices, including Kubernetes, CI/CD, Blue-Green, and Canary deployments. Experience with Microservice architecture patterns, including API Gateways, Event-Driven Reactive Architecture, CQRS, and SAGA. Familiarity with OOP design principles (SOLID, DRY, KISS, Common Closure, and Module Encapsulation). Proven ability to design software systems using various design patterns (Creational, Structural, and Behavioral). Strong interpersonal skills and the ability to effectively communicate with business stakeholders. Excellent analytical, problem-solving, communication, and leadership skills.

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0.0 - 2.0 years

1 - 4 Lacs

Noida, Gurugram, Greater Noida

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Mega hirings for Noida And Gurugram location. Free to call : 9076544890 HR Akash, If call not receive please share your resume on WhatsApp. Profile : Customer Support profile Process : Voice Process and Non voice process Sector : BPO Location : Noida And Gurugram Skills : G ood Communication in English For Noida:- Undergraduate & Graduate Freshers and Experience Salary :- 15k to 45k (Depends upon skills and process) incentive also. For Gurugram:- Undergraduate & Graduate Freshers and Experience 5 days working Salary :- 15k to 35k (Depends upon skills and process) 4k for cab allowance Incentives. Candidates can also visit our venue for interview. A43, Second floor, Sectore 2 Noida Nearest Metro station: Sectore 15 Noida Role & responsibilities Resolve the query and complaints of customers Resolve the issues and proper time Preferred candidate profile Good English communication Fresher and experience both can apply Perks and benefits Monthly incentives PF Mandatory notes Immediate joiners only.

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0.0 - 1.0 years

1 - 3 Lacs

Mumbai, Thane, Mumbai (All Areas)

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SALARY 15,200 in hand - Sales process (any one banking product - Credit card , Loan , insurance or Mutual Fund ) - Freshers can apply - Immediate joiners needed - Hindi communication / Average English Required Candidate profile Job location- kasarvadavali thane. Pick and drop available. To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person:- HR Sayali Mob:- 9158043197

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4.0 - 9.0 years

11 - 15 Lacs

Bengaluru

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About GlobalFoundries Introduction: We are seeking an experienced Senior Servicenow developer to join our IT enablement team. The ideal candidate will have extensive experience in Servicenow and ITSM applications. The Principal developer will be based in GLOBALFOUNDRIES office in Bangalore and work closely with internal development team, Implementation partners, Vendor resources and Business users. Your Job : Implementation and Development Experience in modules like ITSM, HRSD, GRC/IRM etc... Proficiency in Java scripts, HTML, and CSS; Performs integrations and process automation using Service Now. Load, manipulate and maintain data between Service-now and other systems. Collaborate with the technical/business team to develop user-friendly catalog items using ServiceNows latest tools including Studio/Flow Designer. Work as part of a software development team to improve the ServiceNow platform and create innovative solutions to business problems using ServiceNow. Play a key role in the development of ServiceNow as a platform for Service Delivery. Use your technical skills and knowledge to bring new ideas and improvements to peers. Must have: Bachelors/Master in Technical education with minimum of 4+years of experience in Servicenow Development. Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms, Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, Widgets Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards, process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case management, Service Portal, Asset Management, CMDB, Discovery, Performance Analytics, ITBM Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advanced scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding the end to end deployment process Team player Preferred Qualifications: Certified system administrator (CSA) [Must] Certified Implementation Specialist - IT Service Management (CIS-ITSM) [Good to have] ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR) [Good to have] GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation. Information about our benefits you can find here: https: / / gf.com / about-us / careers / opportunities-asia

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4.0 - 9.0 years

10 - 14 Lacs

Bengaluru

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About GlobalFoundries GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world s most inspired technology companies. With a global manufacturing footprint spanning three continents, GlobalFoundries makes possible the technologies and systems that transform industries and give customers the power to shape their markets. For more information, visit www.gf.com . Introduction: We are seeking an experienced Senior Servicenow developer to join our IT enablement team. The ideal candidate will have extensive experience in Servicenow and ITSM applications. The Principal developer will be based in GLOBALFOUNDRIES office in Bangalore and work closely with internal development team, Implementation partners, Vendor resources and Business users. Your Job : Implementation and Development Experience in modules like ITSM, HRSD, GRC/IRM etc... Proficiency in Java scripts, HTML, and CSS; Performs integrations and process automation using Service Now. Load, manipulate and maintain data between Service-now and other systems. Collaborate with the technical/business team to develop user-friendly catalog items using ServiceNows latest tools including Studio/Flow Designer. Work as part of a software development team to improve the ServiceNow platform and create innovative solutions to business problems using ServiceNow. Play a key role in the development of ServiceNow as a platform for Service Delivery. Use your technical skills and knowledge to bring new ideas and improvements to peers. Must have: Bachelors/Master in Technical education with minimum of 4+years of experience in Servicenow Development. Strong understanding and knowledge in ITIL Processes Design and develop solutions within ServiceNow environment to include modifications of applications, Forms, Workflows/Flows and interfaces supporting ITIL customers Develop and configure Business Rules, UI Policies, UI Actions, Client Scripts, Script Includes, Widgets Develop and configure Notifications, UI Pages, UI Macros, ACLs, Transform Maps and other core concepts Develop standards, process and support and maintenance of existing environment Develop use-case scenarios for Testing Assist with analyzing and converting business requirements to system requirements Work with stakeholders to design testing strategies for development, QA and UAT environments Working knowledge of ServiceNow release upgrade process for implementation Experience with full suite of ITSM modules including Incident, Request, Problem, Change, Case management, Service Portal, Asset Management, CMDB, Discovery, Performance Analytics, ITBM Integrate ServiceNow applications with third applications using REST/SOAP APIs Experience working with Javascript, JSON, AJAX, HTML, XML, Angular with advanced scripting capabilities Require strong debugging and troubleshooting skills To be proficient in understanding the end to end deployment process Team player Preferred Qualifications: Certified system administrator (CSA) [Must] Certified Implementation Specialist - IT Service Management (CIS-ITSM) [Good to have] ServiceNow Certified Implementation Specialist - Human Resources (CIS-HR) [Good to have] GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard. As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities. All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. To ensure that we maintain a safe and healthy workplace for our GlobalFoundries employees, please note that offered candidates who have applied for jobs in India will have to be fully vaccinated prior to their targeted start date. For new hires, the appointment is contingent upon the provision of a copy of their COVID-19 vaccination document, subject to any written request for medical or religious accommodation.

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2.0 - 3.0 years

2 - 5 Lacs

Bengaluru

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Employment Status: Regular Time Type: Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. Its been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes related products today. Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact. Our employees take pride in making a difference in peoples lives through the work that we do. Were looking for people like you to help make it happen. Job Summary: Job Summary: CSA Group, Bangalore has an opening for a Product Safety Certifier. The candidate completes certification projects and related tasks primarily of a non-complex nature and makes assisted technical decisions based on knowledge, training and experience on certification and testing to maintain the integrity of CSA Global Certification programs. Responsibilities: PERFORMANCE Handles a narrow spectrum of projects generating moderate revenue levels Demonstrates a good understanding of the company certification process, accreditation requirements and governing quality management procedures. Demonstrates understanding of and the ability to accurately perform all elements of evaluation (contract review, evaluation and determine a test plan) under supervision. Demonstrates understanding of all elements involved in testing for specific standards (select proper tests, understand past fail criteria and rational) under supervision. Conducts construction evaluation, ensuring the unit complies with the construction section of the standard; identifies rationale for compliance or non-compliance. Collaborates with Lab Technician to create a work order which test are required and; the order of the tests and the number of samples required Works with mentor to ensure completion or projects within time frame deadlines. With mentor assistance, evaluates products against requirements of national and / or international standards. Prepares Findings Communications, Certification reports, Certificates of Compliance and other related CSA documentation for the mentor. CUSTOMER As appropriate, suggests to sales team new client opportunities to support growth Prepares project quotations for cost and time. Explains the different product certification programs available to clients and the requirements for control of production. TESTING Performs within established DQD guidelines. Prepares Test Lab Work Orders and Special Testing Documentation. Provides necessary guidance to Lab Technicians to ensure proper application of requirements and data collections methods are in line. Set-ups and operates all test equipment within an assigned product area with supervision. Conducts witness test programs at manufacturer s accredited laboratory as needed with supervision. SELF DEVELOPMENT Strives to become more knowledgeable in national / international standards through research of standards, documentation, bulletins and technical articles in area of specialty. Participates in formal, informal, and team training events to expand his / her Certifier capabilities. Seeks to understand and plan for own development needs in line with this competency matrix and the tests they are assigned to perform Performs other duties as assigned by mentor, Manager, Team Leader, or Project Manager. EDUCATION Bachelors degree in Engineering with 2 - 3 years of job related experience or Diploma in Engineering or related technical field with 3-4 or more years experience. MUST HAVES: Basic working knowledge of safety standards for North America, Canada IEC. Some experience in TIC but may consider applicants with a manufacturing background PREFFERED: Knowledge of CSA certification programs and services applicable to a variety of equipment Understanding and application of Risk Management concept for a medical equipment Ideally to come from competitor with relevant knowledge / experience of this field / sector CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Rushikesh :- 9822961821

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0.0 - 4.0 years

1 - 3 Lacs

Pimpri-Chinchwad, Pune

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Position:- Inbound And Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Gaurav :- 7796427055

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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**"One Application, Endless Possibilities in Call Center Jobs!** - JobShop has openings with top BPOs in Bangalore Apply once and get connected to the best. - Freshers and experienced professionals welcome. Start your call center career with the best pay and perks! 1) International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call SK Anisul On-7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 2). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call SK Anisul On-7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 3) International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call SK Anisul On-7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters 4). International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 40,000 per month 1 year experience a must Call SK Anisul On-7996177000 or 9964080000. You can also visit our website jobshop.ai to chat with our HR Recruiters

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0.0 - 5.0 years

1 - 4 Lacs

Mohali, Chandigarh, Kharar

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Hiring for Domestic/International Handling customer queries over phone calls/chats/email 5 to 5.5 days working Night/Day/Rotational shifts Fresher/Experience can apply Call/ WhatsApp HR Mahima 8954771188 Perks and benefits Cab Facility Travelling Allowance Great Incentive

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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**"Kickstart Your Call Center Career with JobShop!** - Multiple roles open across top companies in Bangalore. Freshers and experienced candidates welcome! - Apply with JobShop, Indias largest BPO recruitment company, and find the best positions in one place. We are hiring the following positions for various clients of ours, to apply with JobShop call Medwin On - 6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us 1. Domestic Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must call Medwin On - 6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must call Medwin On - 6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must call Medwin On - 6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must call Medwin On - 6360064569 or 9964080000 or visit jobshop.ai to explore other open positions with us

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0.0 - 5.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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Hiring For Voice UK E-Commerce Process - 4.25 LPA -Gurugram Fresher/Grad/UG's / 12th pass/ Can Apply 1 Year Exp Any Domain 4.25 LPA NO BE/B.TECH 24/7 Shift 5 Days Cabs Available Call - Dipankar @ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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1.0 - 6.0 years

1 - 4 Lacs

Gurgaon/Gurugram

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BPO Hiring For International Cell Phone Chat Process 4.28 LPA Grad/UG with 1Year Exp. with International BpO B.E./B.TECH < 65% & 1 Year Exp With International BpO 24/7 5 Day Cabs Call Dipankar@ 9650094552 Email CV@ jobsatsmartsource@gmail.com

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0.0 - 5.0 years

1 - 4 Lacs

Thane, Navi Mumbai, Mumbai (All Areas)

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We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, No sales, No Target, Salary up to 45000 Need Good English speaking Call HR salma 8098951198

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0.0 - 5.0 years

2 - 6 Lacs

Bengaluru

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International Voice Process: Connect Globally! Join JobShop as an International Voice Process Executive and assist customers from different countries with excellent support. Enjoy a good salary, incentives, and a great work environment. Details: Role: International Voice Process (Voice/Non-Voice) Shifts: Rotational (24x7) Salary: 3 LPA to 4.5 LPA CTC Location: Whitefield, Bellandur, Manyata Tech Park, BTM, Electronic City Bengaluru Work Mode: Work from office Working Days: 5 days a week Cab Facility: Pickup and drop available Qualification: Graduation not required Experience: Freshers and experienced both can apply Communication: Must have good English skills Interview Process: HR Round Operations Round For more details, call HR Keerthana at 9513749000 9964080000

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0.0 - 2.0 years

2 - 3 Lacs

Noida, Gurugram, Delhi / NCR

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NIIT is Hiring: Customer Service Specialist HRO - WIPRO Location: Gurgaon Salary: 3.08 LPA 3.25 LPA Both side cab facility Night Shift Freshers can also apply Interested? Send your resume to sakshi.8.sharma @niitmts.com Contact: 8433467894 We are conducting virtual drive on Monday - 2nd-June- 25 VIRTUAL DRIVE DETAILS- Download Microsoft Teams and join through laptop/cellphone with no background noise and earphones Join the meeting now Meeting ID: 456 839 060 705 6 Passcode: zU2Fj6NS Role: Customer Service Specialist Eligibility: Graduates in B.Com, B.A., BBA, BCA, BHM, B.Sc, or B.Sc IT ( Note: Excludes Statistics, Maths Hons, and Economics Hons graduates ) Key Responsibilities: Handle customer queries through phone calls with professionalism and empathy Deliver timely and accurate services, meeting defined productivity and quality benchmarks Aim for first-contact resolution and maintain high customer satisfaction Comply with service level agreements (SLAs) including AHT, CSAT, and Customer Effort scores Document all interactions accurately and follow up when required Identify opportunities for process improvements and contribute to operational efficiency Ensure consistent attendance and adherence to company policies Required Skills & Experience: Excellent verbal and written communication skills Basic computer proficiency and knowledge of MS Office

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0.0 - 5.0 years

3 - 5 Lacs

Bengaluru

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Great Job Openings at Indias Top BPO Recruiter – JobShop! Looking for a job in the BPO sector? We have multiple vacancies for International Voice, Non-Voice, Blended, and Chat processes across various companies. Where Can You Work & What Can You Earn? LocationJob TypeSalary (Per Year) Manyata Tech Park International Voice, Non-Voice, Banking (UK Shift)Up to 6 Lakhs Whitefield International Voice, Non-Voice, Chat, Tech Support, Semi-VoiceUp to 6 Lakhs Maratha Halli International VoiceUp to 5 Lakhs Electronic City International Voice, Non-VoiceUp to 4.5 Lakhs Bellandur International Voice (UK Shift)Up to 5 Lakhs Why Join Us? Work with top companies Choose your preferred location Attractive salary packages International shifts available How to Apply? Contact HR Shagufta directly at 6360065103 for details and quick help.

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0.0 - 5.0 years

2 - 5 Lacs

Bengaluru

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Job Opportunities in Bangalore Freshers & Experienced Welcome! We are JobShop , India’s Largest BPO Recruitment Company, hiring for top call centers in Bengaluru. Positions Available: Background Verification (Whitefield) Customer Support / Banking Process (Manyata Tech Park) Technical Support (Various Locations) Ecommerce Client Support (Bellandur & Electronic City) Eligibility: 10th Pass / PUC / Graduate – Fresher or Experienced Salary: Freshers: Up to 24,000 Take Home Experienced: Up to 30,000 Take Home + Incentives Technical Support: Up to 6 LPA + Incentives Walk-in Interview Venue: 4th Floor, BMR Complex, 485, Hennur Main Rd, HBR Layout 4th Block, Hennur Gardens, Bengaluru, Karnataka 560043 Contact HR Gowtham: 7406026000 9964080000

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Exploring Customer Service Associate (CSA) Jobs in India

The job market for Customer Service Associates (CSA) in India is growing rapidly due to the increasing demand for excellent customer service in various industries. CSAs play a vital role in ensuring customer satisfaction and maintaining positive relationships with clients. If you are considering a career in customer service, India offers a plethora of opportunities for CSA professionals.

Top Hiring Locations in India

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Chennai

Average Salary Range

The average salary range for CSA professionals in India varies based on experience and location. Entry-level CSAs can expect to earn between INR 2-4 lakhs per annum, while experienced professionals with 5+ years of experience can earn upwards of INR 8-12 lakhs per annum.

Career Path

In the field of customer service, a typical career path may include roles such as Customer Service Representative, Senior Customer Service Executive, Customer Service Manager, and ultimately, Customer Service Director. Advancement in this field is often based on experience, performance, and the ability to handle more complex customer interactions.

Related Skills

In addition to strong communication and problem-solving skills, CSAs are often expected to have knowledge of customer relationship management (CRM) software, data analysis, and the ability to handle multiple customer queries simultaneously. Proficiency in languages other than English, such as Hindi or regional languages, can also be an added advantage.

Interview Questions

  • What does excellent customer service mean to you? (basic)
  • How do you handle irate customers? (medium)
  • Can you give an example of a time when you went above and beyond for a customer? (medium)
  • How do you prioritize multiple customer requests at once? (basic)
  • What strategies would you use to upsell products to customers? (medium)
  • How do you handle confidential customer information? (basic)
  • Describe a time when you had to deal with a difficult customer. How did you resolve the situation? (medium)
  • How do you stay motivated during repetitive customer interactions? (basic)
  • Have you ever successfully turned a dissatisfied customer into a loyal one? If so, how did you do it? (medium)
  • How do you handle stress in a fast-paced customer service environment? (basic)
  • What metrics do you think are important to measure the effectiveness of customer service? (medium)
  • How do you keep up with industry trends to better serve customers? (basic)
  • Can you explain a situation where you had to collaborate with other departments to resolve a customer issue? (medium)
  • How do you handle a situation where you don't know the answer to a customer's question? (basic)
  • Describe a time when you had to deal with a language barrier while assisting a customer. How did you handle it? (medium)
  • What do you think are the key components of a successful customer service team? (basic)
  • How do you handle feedback from customers, both positive and negative? (medium)
  • Have you ever implemented a process improvement in your previous role? If so, what was it and how did it impact customer satisfaction? (medium)
  • How do you ensure consistency in customer service quality across different channels? (basic)
  • How do you handle a situation where a customer is asking for something that goes against company policy? (medium)
  • How do you prioritize customer satisfaction while also meeting company targets? (medium)
  • Can you give an example of a time when you had to de-escalate a tense situation with a customer? (medium)
  • How do you ensure that you are up to date with product knowledge to assist customers effectively? (basic)
  • What motivates you to deliver excellent customer service consistently? (basic)
  • How do you handle a situation where a customer is unhappy with the resolution you provided? (medium)

Closing Remark

As you prepare for interviews and explore opportunities in the field of Customer Service Associate roles in India, remember to showcase your excellent communication skills, problem-solving abilities, and passion for customer satisfaction. With the right skills and preparation, you can confidently pursue a rewarding career in customer service in India. Good luck!

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