3546 Csa Jobs - Page 13

Job Description: Key Responsibilities Own the overall ServiceNow architecture Defining platform strategy, governance standards, and roadmap aligned with business and IT goals. Design and implement scalable solutions across multiple ServiceNow modules, including: ITSM (Incident, Problem, Change, Request, CMDB) CSM (Customer Service Management) ITOM (Discovery, Event, Service Mapping, Cloud Management) ITAM (Hardware, Software, and Cloud Asset Management) SecOps (Security Incident, Vulnerability, Threat Intelligence) GRC (Policy, Risk, Audit, and Compliance Management) APM (Application Portfolio Management) Architect, develop, and optimize Service Portals, Virtual Agent, and Employee Center ex...

Firstsource Solutions Ltd is looking for Senior CSA to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

Company is Leading US Healthcare Co. You need to get in touch existing US Hospital and upload Patient Record. Training Provided, Saturday n Sunday Holiday, Fluent English Required. Call at 8000044060 Required Candidate profile Both Fresher and Experienced candidate, having Fluency in English can apply. Fresher Salary - Rs. 23000 to Rs. 25000 inhand Call at 8000044060

Hiring for Voice Process (work from office) Job responsibilities: Resolving customer queries related to technical issues. Good communication skills. Performance based. Objection handling skills. 2 days rotational work offs in a week. 24*7 shift.(includes night shifts) Eligibility- Graduate freshers & HSC freshers & Experienced Any Graduation (Except Pharmacy) Salary : Upto 4.5 lpa (depending on last drawn) Transport boundary: Western line- Churchgate to Virar Central line- CST to Thane Harbour line- CST to Vashi Job Location - Goregaon west Mandatory Documents Required- 1. Educational documents ( all originals). 2. Experience documents (Offer letter, Relieving letter, last 3 months payslip/b...

o 7-12+ years of IT experience, with 5+ years in ServiceNow architecture and solution design. o Hands-on expertise with ServiceNow ITSM, ITOM, ITAM, HRSD, CSM, and SecOps modules. o Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, Integration Hub, MID Server, REST/SOAP integrations, and Service Portal. o Experience with CMDB design, data modeling, and discovery. Certifications o ServiceNow Certified System Administrator (CSA) mandatory. o ServiceNow Certified Implementation Specialist (CIS) in multiple modules preferred. o ServiceNow Certified Application Developer (CAD) preferred. o ServiceNow Certified Technical Architect (CTA) highly desirable. Soft Skills ...

Role Description: A CSA in this role responds to customer queries and provides resolution, support and assistance to the customers who calls pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries. Roles Responsibilities Revert on calls to customer on a variety of issues Update and process information accurately into the system(s) Resolve customer problems in a timely manner Take ownership deliver on customer commitments Liaise with others within the process in the event where a customer query can...

Develop, implement, and manage digital marketing campaigns. Oversee social media, SEO, SEM, email marketing, and other online strategies Analyze website traffic and performance using Google Analytics and other tools.

Teleperformance is Hiring For Kolkata location !!! Immediate Joiners Only **No leaves for the first three months except week offs. **Immediate Joiners Please join the below link for virtual interview at 12pm meet.google.com/yhi-zfnn-syx Blended Process (chat and voice) Job Role - Customer Support Executive Work Mode - From Office Location - Salt Lake, Sector 5, Kolkata Working Schedule - 5 days (night shifts) & 2 days rotational off. Language Requirement Good command over written and spoken English Education - UG or above with valid marksheet and certificates. Freshers can also apply. Salary - 23k CTC / In hand - 18k Interview Mode - Online Cab services provided during odd timings within hir...

Your key responsibilities Performs Configuration/Customization of the ServiceNow system, including creation workflows Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc Uses scripting tools and Service Now functionality to automate rote tasks Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc. Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation Load, manipulate...

Description: About The Role :: A ServiceNow/Performance Analytics (PA) Developer is the subject matter expert in designing, developing, testing, analyzing, creating, and modifying the ServiceNow functionality based on business needs, as well as designing, developing, testing, analyzing, creating, and modifying Performance Analytics reports and dashboards. In addition to being a PA specialist, you should be an experienced ServiceNow developer with knowledge of other modules and data structures. Working alongside the ServiceNow Architect and Engagement Teams, the ServiceNow/Performance Analytics Developer shares responsibility for the overall ServiceNow solution. Responsibilities: In addition ...

Description: Overall 5+ years of experience in SAP testing 1+year in CCO (Customer check out) module Certified SAP tester / functional analyst Good experience in Jir and Confluence to handle the stories and dashboards Good in communication Experience in customer interaction for day-to-day deliverables. Named Job Posting? (if Yes - needs to be approved by SCSC) Additional Details Global Grade :B Level :To Be Defined Named Job Posting? (if Yes - needs to be approved by SCSC) :No Remote work possibility :No Global Role Family :To be defined Local Role Name :To be defined Local Skills :SAP CCO;functional testing;Java Languages Required::ENGLISH Role Rarity :To Be Defined

We are looking for a motivated and detail-oriented Junior Pega Developer with foundational knowledge in Pega Customer Decision Hub (CDH). The ideal candidate will be a Certified Decisioning Consultant (PCDC) or actively pursuing certification, and eager to grow in a dynamic, enterprise-level environment focused on real-time customer engagement and decisioning. Required Skills & Qualifications: Education: Bachelor’s degree in Computer Science, Information Technology, or related field. Certifications: Pega Certified System Architect (CSA) – Required Pega Certified Decisioning Consultant (PCDC) – Preferred or in progress Pega Lead Certification(CDH) - Required Technical Skills: Basic understand...

Hello Candidate, Greetings from Wings International ! We are hiring for Technical Support Associate/ Engineer for our client for Pan India locations. Position : Technical Support Engineer Job Role : Service Desk Experience : 6 Months - 2 years experience in service desk only (voice process) Qualification : B.Tech / BCA /B.Sc./ B.Com / MCA / M.Sc . with 60% in all academics. Job Locations : Chennai, Bangalore, Pune, Trivandrum, Noida, Gurgaon, Hyderabad Salary : 30 - 40% Hike on current CTC. Note : Communication should be Excellent . Regards Suman Chandra 99892 43344 81212 43344 90322 33456

Job Description: Job Title: Regulatory reporting team, AVP Location: Bangalore, India Role Description The role is to perform a number of key functions that support and control the business in complying with a number regulatory requirements such as MiFID II, EMIR, CFTC and SFTR . This role forms part of a team in Bangalore that supports Regulatory reporting across all asset classes: Rates, Credit, Commodities, Equities, Loans and Foreign Exchange. Key responsibilities include day to day exception management MIS Compilation and User Acceptance Testing (UAT). The role is to perform a number of key functions that support and control the business in complying with a number regulatory requirement...

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 15,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - HR Aditya:- 830812542...

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact :- HR Dhanshree: 97657...

Job Description We are seeking a dedicated individual to provide accurate information about our products and services while guiding customers in making informed decisions. The primary responsibilities include: Resolving customer issues and concerns efficiently to ensure high customer satisfaction. Maintaining a thorough understanding of our products, services, and policies to effectively address customer inquiries. Responding accurately and promptly to customer inquiries through various channels, including phone, email, and chat. Escalating complex issues to higher authorities when necessary and following up on their resolutions. Keeping detailed and accurate records of customer interactions...

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

We are looking for Freshers to work for Domestic and International companies Freshers and Experience both can apply Easy selection, Walk-in Interview, Salary up to 36000 in hand Need Good English speaking Rehman 7208698865 Kashish 6261830254

We're currently hiring for our US-based global management consulting and technology client, a market leader in healthcare and life sciences. Headquartered in Illinois (USA) and present across 30+ countries, the firm employs over 17,000 professionals worldwide across consulting, technology, and business operations. It will start off as a 9-month-long contract with possible conversion to a full-time role; the contract will be extended. If you're passionate about building cutting-edge applications and working with the latest in AI, this could be a great fit! We are looking for a skilled GxP Validation & Compliance Specialist to ensure that all digital twin workflows comply with global regulator...

Job Description Join J.P. Morgan's Documentation Management team as an Operations Analyst, ensuring accuracy and compliance in legal documentation review. Job Summary As an Operations Analyst within the Documentation Management team, you review legal documentation and input key parameters into J.P. Morgan's systems. You will coordinate with internal functions and stakeholders to resolve issues and support the development of efficient operating frameworks. Your performance will be measured by productivity and quality, requiring flexibility with shifts and a strong focus on detail. Job Responsibilities Review legal documentation such as ISDAs, CSA, F&O, and OTC agreements for accuracy and comp...

Job Title: Telecalling - Outbound Voice Process Department: Customer Service (Inbound & Outbound) Work Location: Work from Office Shift Timing: Day Shift Weekly Off: Rotational Key Responsibilities: Make outbound calls to potential or existing customers Handle inbound calls when require Explain products/services and answer customer queries Maintain accurate records of calls and feedback Work towards achieving daily/weekly targets Provide excellent customer service in Marathi, Hindi, and basic English Eligibility Criteria: Minimum qualification: HSC Pass / Any Graduate / Undergraduate Freshers are welcome to apply Good communication skills in Marathi and Hindi Average communication skills in ...

BPO International Tech Support Voice process,1.5year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team If Tech Support exp then Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Role & responsibilities Greetings from Innov Ultra Hiring for International Voice process - Customer Service Should hold excellent command over english. Complete night shift. 5 days working with 2 rotational week off Two way cab facility- pick up & drop Location boundary - within 25 kilometers of Kovilambakkam Undergraduates can apply Reach out to HR Shreerupa - 8981509748 Salary for freshers (non voice)- 3 LPA Salary for freshers (voice)- 3.2 LPA Salary for Experienced (1 year & abv of doc exp in intl bpo) - 4,00,000 LPA - 4,30,000 Preferred candidate profile Should hold excellent command over english. Undergraduates can apply Should be able to join the team immediately. Reach out to HR Shr...

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity