1364 Csa Jobs - Page 12

Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,500 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Sonali:- 9822197285

We are looking for Freshers to work for chat process Freshers and Experience both can apply Easy selection, Walk-in Interview, non voice chat support hiring Night Shift No sales, No Target Salary up to 35000 Madhia 9335248912 aliya 8097951194

We are hiring for chat process and international voice process Freshers and Experience both can apply Walk-in Interview, non voice chat support hiring Night Shift walk in interview Salary up to 25000 Zeba 7304275215 Ahad 7251866218

Company Name : Vaco Binary Semantics LLP Type : Permanent Job Shift timings: General Shift (10:00 -7:00 pm) Working Location: Meerut Working Days : 6 Days Job Summary: We are seeking a proactive and detail-oriented Key Account Manager (KAM) to manage day-to-day operations across various e-commerce platforms. The role focuses on platform management, product listing optimization, and client coordination (including regular calling) to ensure maximum visibility, accuracy, and performance of our product catalog. Key Responsibilities: Manage product listings across key e-commerce platforms (Amazon, Flipkart, Meesho, etc.) Ensure accurate and optimized product information titles, descriptions, keywords, pricing, and images Regularly audit and update listings to maintain visibility and ranking Coordinate with internal teams (content, design, inventory) for timely updates and corrections Communicate with clients/vendors via calls and emails for updates, approvals, and issue resolution Monitor platform performance metrics like page views, CTR, sales, and customer feedback Handle bulk uploads, inventory updates, and stock checks as needed Resolve listing issues, suppression errors, or platform compliance alerts promptly Track competitors and suggest improvements to stay ahead in product discoverability Maintain organized reports of listing statuses, updates, and escalations.

Perficient India is looking for Sub-Contractor - Pega Consultant to join our dynamic team and embark on a rewarding career journey Ensuring safety regulations are followed on site at all times Advising clients Monitoring schedules Managing work teams, materials and equipment Inspecting the quality of work done by employed workers and subcontractors Strong business and communication skills

Urgent Hiring Pan India Location MNC International BPO & Domestic BPO Voice Process / Non Voice Email Chat Process Work from Home & Work From Office Pan India Location. Also WFH Pan India 1- Exciting opportunities for Pan India candidates Can Apply . FKL2 Voice WFH Salary up to 26k CTC 12th graduate with one year exp fluent English and Hindi For Further Details Contact Contact WhatsApp HR SAHIL 8010207552 Also WFH Bangalore 2- Exciting opportunities for Bangalore based candidates only. Minimum 1 year experience international BPO 3 month WFH Marathali after permanent WFH Salary up to 27k CTC Also WFH Pan India 3 - Exciting opportunities for Pan India candidates Can Apply . FK Voice WFH Salary up to 20k CTC 12th graduate fluent english and Hindi Freshers/Experience both For Further Details Contact Contact WhatsApp HR Sanobar : +918750145636 4. Also WFH Hyderabad Only Exciting opportunities for Hyderabad based candidates only. Scope of Work: US/UK Chat Support Job Description: Resolve customer query over the chat. Job Role: Customer Support Associate Work Mode: Work from Home Salary up to 4.5 LPA Contact WhatsApp HR Muskan : +919305929633 Also WFO Job Location : Delhi NCR, Mohali, Jaipur , Indore , Kolkata, Mumbai, Chennai, Hyderabad, Bangalore, Lucknow up, Agra UP, Required Skills and Qualifications : Service hours 24*7 , Rotational Shifts Education 12th / Graduate any stream Experience/Fresher both can apply Excellent Verbal English Communication Perks and Benefits if candidates are willing to relocate Jaipur Rajasthan / Delhi NCR_ / Indore / Mohali / Company provide 15dyas accommodation and joining bonus 10k.Salary 25k to 40k CTC hurry up Book your interview Appointment Contact WhatsApp HR Sadia 9811633143 ll HR Sahil 8010207552 ll HR Sanovar 8750141536 Follow for Work From Home Opening info https://www.instagram.com/fortuco.in?igsh=MWs0OXAwdjZkaW0xNg== Share with your friends

Role Summary: A mid-level ServiceNow developer focusing on implementing and customizing the TPRM module. Responsibilities include developing custom scripts, configuring forms, workflows, and integrating the TPRM application with risk scoring mechanisms, all while supporting agile delivery. Required Certifications: ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Optional ServiceNow Certified Third-Party Risk Management Implementer Preferred Key Responsibilities: 1. Configure and customize TPRM module components and workflows. 2. Develop client/server scripts (Business Rules, Script Includes, GlideAjax). 3. Implement and maintain forms, UI Policies, Data Policies, and ACLs. 4. Design risk assessment templates, lifecycle flows, and risk indicators. 5. Use Flow Designer to build approvals and escalation flows. 6. Create dashboards and reports for risk scoring and assessments. 7. Participate in Agile development activities (scrum, planning, retrospectives). 8. Integrate TPRM with vendor databases, ERP, and procurement systems. 9. Conduct unit testing and assist with UAT support. 10. Perform data migration, cleanup, and import activities as needed. Mandatory Skills: ServiceNow SecOps. Experience3-5 Years.

Service Now Job Description Basic Qualifications: Minimum 5 years experience supporting the implementation, administration, configuration, and/or development of the ServiceNow tool. Minimum total experience in ITSM space of 8-10 years is desired. Must have worked on Web Services Integration (SOAP, REST) Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items and updates of all other existing solutions requiring revisions ServiceNow Experience should include scripting in ServiceNow, tool configuration, design work, technical configuration and deployment. Specifically, candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog and ESM applications as well. Must have worked on multiple integrations / eBonding with other ITSM / Non ITSM tools using iPaas solutions. System/Process Automation (Orchestration) experience Experience with working or developing in any one of the following programming languages: JavaScript, Angular JS, Java, Python, HTML, XML Excellent communication skills Understanding of ITIL framework. Job Description: Adapts existing methods and procedures to create possible solutions to complex requirements. Lead and enrich the teamof 5-7 or more technical resources. Uses considerable judgment to determine solution on complex problems. Must be able to manage multiple small to large scale projects on Service Now Duties may include: Perform software configuration and customization including, but not limited to: screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations Obtain and analyze business requirements and document technical solutions Develop, design and rollout new application modules, workflows and catalog requests Research new functionality and recommend solutions that deliver customer value Provide escalated support on technical issues to team members who are working service now implementations Candidates should demonstrate experience in the following areas: Design and delivery of complex technical solutions based on the ServiceNow platform Leadership skills in technical initiatives Generating detailed documentation Communications that clearly articulate solutions and the ability to perform demonstrations. Preferred Skills: Experience implementing systems using the Agile/Scrum methodology Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ITIL certification is a plus ServiceNow certifications such asCSA, CIS and CAD are must. Understanding of RDBMS, Infrastructure components, Cloud Management (Azure, AWS) etc is desired

Greetings from THE JOB FACTORY !!! Hiring for TOP MNC Companies for International voice process - Fresher and experience voice/ non voice/semi voice sal upto 5.5LPA For more details For More Details Call : HR sangeetha N @ 9008816263 (call or whats app) Email id : thejobfactorysangeethan@gmail.com Role & Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and troubleshoot customer issues to ensure satisfaction. Assist customers with order placements, cancellations, and returns. Maintain customer records and update accounts based on interactions. Resolve complaints and escalate issues to the appropriate department when necessary. Provide product recommendations and upsell where appropriate. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet or exceed customer service metrics, including response time, customer satisfaction, and resolution rates. Stay up-to-date with product knowledge and internal processes to provide the best support possible. Preferred Candidate Profile: Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Ability to multitask and stay organized in a fast-paced environment. Strong interpersonal skills with a friendly and positive demeanor. Basic knowledge of CRM systems or customer service platforms is a plus. High school diploma or equivalent; a degree in business or related field is preferred. Perks and Benefits: Competitive salary with performance-based bonuses. Health and wellness benefits, including medical, dental, and vision coverage. Paid time off, including vacation and sick days. Opportunity for career growth and advancement within the company. Employee discounts and special offers. Work-from-home options (if applicable). Training and development programs to enhance skills and performance. Friendly and collaborative work environment. For More Details Call : HR sangeetha N @ 9008816263 (call or whats app) Email id : thejobfactorysangeethan@gmail.com

*"One Roof, Multiple Opportunities Call Center Jobs with JobShop!** - Bangalores best BPOs are hiring freshers and experienced candidates through JobShop. - Apply today to explore high-paying roles with job stability and career growth. Join us now! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture Limited Openings Available! Don't Miss This Opportunity! Apply Now & Kickstart Your Career with Alorica! Would you like to add location details or any specific instructions for applicants? For More Details Call HR Burhan- 9538429000 / 9964080000 or visit jobshop.ai to explore other open positions with us

**"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Voice (Customer Support) - US Shift (5 days working +Two-way Free Cab) Work Location :AMR Tech Park, Bommanahalli Salary upto 28,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us For More Details: Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us

**"Looking for Call Center Jobs? JobShop Has Multiple Openings!** - Get placed at top BPOs in Bangalore with a single application. Start earning quickly with the best companies in the city. - JobShop has the perfect role for freshers and experienced candidates alike! Job Details: Role: Customer Support International Voice Process Location: [Only Bangalore] Experience: Freshers & Experienced candidates welcome Shift: Night Shift (includes night shift allowance) Salary & Benefits: Freshers: 22,000/month + 4,400 Night Shift Allowance + Lucrative Incentives Experienced: 25,000/month + 4,400 Night Shift Allowance + Performance-Based Incentives Additional Perks: One-Way Cab Provided for Easy Commute Attractive Incentives Based on Performance Joining Bonus Get rewarded after completing 3 months! Growth Opportunities within the organization Work in a Dynamic, Supportive, and Fun Environment! Who Can Apply? Excellent Communication Skills in English Freshers & Experienced Candidates (Customer Support/International Process Experience Preferred) Willing to Work in Night Shifts Customer-Oriented with a Problem-Solving Attitude Why Join Alorica? Competitive Salary & Perks Performance-Based Growth Opportunities Work with a Leading Global Brand Friendly & Professional Work Culture For More Details Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us ****PLEASE DO REFER YOUR FRIENDS****

**"Find Your Perfect Call Center Role with JobShop Bangalores Top BPO Jobs!"** - Ready to work with the best? JobShop is here to help! As India's largest BPO recruitment company, we connect freshers and experienced professionals to leading call center jobs in Bangalore. Get quick placement, a competitive salary, and fantastic growth potential. - With JobShop, you apply once and gain access to multiple roles in the industry top companies. Why wait? Apply now and join the best in BPO! Call Keerthana 9513749000 Process- International Voice process Qualification- , Any Graduate Experience-1 yr of BPO Experience Location- Manyata Tech Park (Bangalore) Salary Upto-38k +Monthly Incentive Up'to -2.500- Cab:cab : 1 way cab Work From Office Rounds-1)HR round 2)Amcat round 3)Versant round and 4)OPS round For More Details: Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us

Greetings from THE JOB FACTORY !!! Hiring for TOP MNC Companies for International voice process - Fresher and experience voice/ non voice/semi voice sal upto 5.5LPA For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com Role & Responsibilities: Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information and troubleshoot customer issues to ensure satisfaction. Assist customers with order placements, cancellations, and returns. Maintain customer records and update accounts based on interactions. Resolve complaints and escalate issues to the appropriate department when necessary. Provide product recommendations and upsell where appropriate. Maintain a positive, empathetic, and professional attitude toward customers at all times. Meet or exceed customer service metrics, including response time, customer satisfaction, and resolution rates. Stay up-to-date with product knowledge and internal processes to provide the best support possible. Preferred Candidate Profile: Proven experience in a customer service role or similar position. Excellent verbal and written communication skills. Strong problem-solving abilities and the ability to handle difficult situations with professionalism. Ability to multitask and stay organized in a fast-paced environment. Strong interpersonal skills with a friendly and positive demeanor. Basic knowledge of CRM systems or customer service platforms is a plus. High school diploma or equivalent; a degree in business or related field is preferred. Perks and Benefits: Competitive salary with performance-based bonuses. Health and wellness benefits, including medical, dental, and vision coverage. Paid time off, including vacation and sick days. Opportunity for career growth and advancement within the company. Employee discounts and special offers. Work-from-home options (if applicable). Training and development programs to enhance skills and performance. Friendly and collaborative work environment. For more details Contact : HR Divyanshi @ 9972832623 (Call or whatsapp ) Email ID : divyanshithejobfactory@gmail.com

Hi, We have vacancy for Work from home - Hindi, Telugu & English all 3 languages are mandatory. Day Shift. First 3 months work from office, later Hybrid mode 2 days work from office. 6 days work, 1 day rotational off. Graduation not mandatory. WFH Hindi Customer Support ,English and Hindi & Telugu (spoken) mandatory Immediate joining required, First 3 months work from office, later Hybrid mode 2 days work from office. Sal upto 2 lpa to 2.5 lpa + Incentives Pls call Bhavna 9884634937 for more info Thanks, Bhavna 9884634937

Hi, We are conducting walk-in interviews for experienced customer support professionals for UK shifts as Quality Analyst. Experience - 1 yr & above (only from customer support background from international customer service background only) Salary - 4 lakhs per annum to 4.4 lakhs per annum Work from office only Shift timings - 1.30pm to 10.30pm / 2.30pm to 11.30pm Should be able to join immediately 5 days working in a week and saturday and sunday fixed off Free cab facility provided for pick and drop(*25km radius, door step pick and drop) Good communication skill in English is required If you are interested and your skills match the requirements, please walk in to the address below with your updated resume. Foundever TRIL Infopark Ltd, 1st floor Block-C, Hardy Tower, Ramanujan IT SEZ, Rajiv Gandhi Salai, Tharamani, Chennai. Contact person - Janani - 9043685348 Walkin-date - 9 July, 10 July and 11 July Walkin time - 11am to 2pm only Job Responsibilities: Evaluate Agent Performance: Review the quality of both phone and non-voice interactions against client quality benchmarks. Ensure Compliance: Monitor adherence to business rules and processes, promptly reporting any breaches. Document & Report: Complete monitoring forms with detailed performance comments and accurately save all results for reporting. Support Improvement: Assist in developing recommendations for quality assurance enhancements, focusing on workflow and knowledge guides. Efficiency: Ability to work quickly and accurately to meet set targets. Analytical Acumen: Excellent analytical skills, including synthesizing data from diverse sources. Organization: Superior time management and organizational abilities. Technical Proficiency: Basic computer literacy and software usage. QA Understanding (Advantage): Knowledge of quality assurance standards and methodologies is a plus. Note: If you have previously interviewed for this role, please disregard this posting.

* Manage inbound queries related to flight bookings, cancellations, reschedules, and travel-related issues * Provide assistance through chat and voice support * Ensure timely resolution and follow-up of customer concerns Salary - 30k CTC + Inc + OT Required Candidate profile * UG/Graduate with min 6 months of International BPO Exp * Excellent English communication skills * Comfortable with Rotational shift To Apply Contact Jiya - 9315779945 (Call/Whatsapp)

We are hiring for Chat Process Roles & Responsibilities: > Manage customer interactions via live chat > Maintain a positive, empathetic, and professional attitude Salary: 26.5k Inhand 5 Days working Cab facility Available Location: Gurgaon Required Candidate profile 1. UG/Graduate min 6 months of experience in Chat Process 2. Excellent written communication skills 3. Ability to work in Rotational shifts To Apply Contact Simran - 7011964232 (Call/Whatsapp)

Hiring for CS Executives for US Voice Process Key roles:-. >Handling customers queries over voice Eligibility- Undergraduates / Graduates – Freshers Welcome! Salary - upto 30k Inhand + Inc + Both side cabs Required Candidate profile Note:- UG/ Grad freshers both can apply 1. Need Candidates with excellent communication skills 2. Comfortable with Work from Office For More Info Contact Vanshika - 8920557308 (Call/Whatsapp)

Greetings From The Job Factory !!! Hiring for International Voice Process BPO ( Only for Customer support/ Senior customer support executive) Excellent communications required !!! For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Location- Nagwara (Manyata tech park), Eco space Bellandur, Whitefield ITPL, BTM Layout, Kormangala Role & responsibilities Handling customer quarries Taking escalations Taking huge calls flow Inbound voice process BASIC CRITERIA: Should have excellent communication skills Work from office- permanent Should be in Bangalore itself Immediate joiners UK/US shifts Fresher and experienced can also apply Should have knowledge on customer support BPO industry Any qualification can apply Unlimited incentives Two way cab Facilities Salary : Fresher : up to 3 to 3.5 LPA Experience : Up to 6 LPA Good Incentives Interview rounds": HR and operations round For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in **FREE JOB PLACEMENT** DO REFER UR FRIENDS !!!

Senior ServiceNow ITAM Process Architect NTT DATA is looking for an exceptional Senior ServiceNow Process Architect to add to our Business Process Consulting organization. Youll be responsible for setting the stage for our engagements by partnering with our clients to serve as a trusted advisor. You’ll work as part of the project leadership team to help define the client’s ServiceNow transformation through gathering requirements aligned with process and platform best practices. Why we think this position is great: Your experience will be leveraged as part of the core delivery team to work with IT business leaders and process owners to impact and optimize their business process operations. You will have the opportunity to continue to grow and expand your consulting, collaboration, and communication skills by leading client and internal meetings. You will use your knowledge and creativity to create dynamic collateral in the form of client workshop presentations and process workflows, as well as delivery tools, aids, marketing, and training materials used for our clients. Our Business Process team has ample opportunity for growth and a strong emphasis on continual improvement. Primary Responsibilities: • Work closely with our clients to determine strategies for increased solutions adoption and organizational readiness • Leading functional discovery and process workshops and working sessions leveraging the NTT methodology • Defining industry and client specific business process solutions while identifying opportunities and advising on all things business process related to ServiceNow implementation projects • Furthering your ServiceNow Expertise by developing knowledge on multiple practices within the ServiceNow platform Basic Qualifications: • 4+ years of hands on ServiceNow experience, specifically in ITAM • 3+ years of experience leading business process design workshops to elicit client requirements, specifically related to ITAM Preferred Qualifications: • ITIL Foundations • ServiceNow Certified System Administrator Certification • ServiceNow additional practice areas such as SPM, HSRD, CSM, ITSM, SAM, ITBM, ITOM, Service Portal (UX Deign), etc. preferred but not required.

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 12200 (FIX)+Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To Schedule Your Interview: Send your updated CV via WhatsApp or Call directly at the number below: HR Contact: Rushikesh Phone/WhatsApp: +91 9822961821

Greeting From The Job Factory....! Golden opportunity for freshers and Experience Fresher salary upto 4 LPA For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. For more details Contact : HR Kareemunissa - 9008504707 ( WhatsApp) Email ID : kareemathejobfactory@gmail.com

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.