3546 Csa Jobs - Page 11

Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send e-mails/Chats pertaining to existing/new queries on services provided by the client The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries Roles & Responsibilities Revert on emails or chats written by the customer on a variety of issues Update and process information accurately into the system(s) Resolve customer problems in a timely manner Take ownership & deliver on customer commitments Liaise with others within the process in the e...

Job Summary: The GTM Technical Specialist resolves complex incidents, problems and tasks, applying advanced troubleshooting skills to maintain the stability and performance of the ServiceNow applications supporting the Go-to-Market function. This role acts as the bridge between the L1 team and the core ServiceNow development/engineering group. Key Responsibilities: Advanced Incident Resolution: Resolve escalated GTM-related incidents involving complex data issues, broken script logic, UI/UX errors in custom GTM applications, and configuration faults. Integration Troubleshooting: Diagnose and resolve data synchronization and integration failures between ServiceNow and upstream/downstream GTM ...

Teleperformance is Hiring For Kolkata location !!! Immediate Joiners Only **No leaves for the first three months except week offs. **Immediate Joiners Please come for walkin interview in the below address (10:30 am - 4pm) Address: Tower 2, GODREJ WATERSIDE, Unit 1306 & 1305, Plot 5, Street Number 18, Bidhannagar, Kolkata, West Bengal 700091 Carry hardcopy of your cv and mention Hr Barnali on top Blended Process (chat and voice) Job Role - Customer Support Executive Work Mode - From Office Location - Salt Lake, Sector 5, Kolkata Working Schedule - 5 days (night shifts) & 2 days rotational off. Language Requirement Good command over written and spoken English Education - UG or above with valid...

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 12 month exp in International BPO (Chat or Voice) 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Out...

Job Responsibilities: Manage the full lifecycle of the fleet, including cleaning, testing, repairing, maintaining, scrapping, and updating tank certificate statuses in SAP. Prepare annual fleet budgets, monitor expenses, and conduct periodic financial analysis. Follow up on cylinder service agreement (CSA) violations across all countries in the region and review CSA execution monthly with Account Managers (AM). Balance outgoing fleet orders with return orders; instruct the customer service Hub to correct or confirm as necessary. Manage fleet return status at customer sites; coordinate return issues with AM or local satellite customer service teams; ensure return orders are updated with dates...

Hiring for International Email & Chat Process. US Process- International BPO. Min 1 yr experience International Experience Mandatory Location : Chennai Graduation mandatory Excellent English is required Salary : 4 LPA Call Vaishnavi 9898014385 . . Required Candidate profile Immediate joiners only preferred Should have Excellent communication in English Ready to work in Night shift 2 way cab facility Rotational week off. Call Vaishnavi 9898014385 TO APPLY . .

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Strong in Coding, designing, development & Integration Pega Developer Responsibilities: Meeting with business managers to discuss the company’s BPM application needs. Designing and developing Pega BPM applications. Performing solution architecture within the Pega PRPC environment. Designing class structures, application frameworks, and data models. Coordinating with the project team to ensure the business architecture matches the needs of the customer. Integrating business databases, legacy systems, and web services. Troubleshooting application issues, coding bugs, and bottlenecks.

We are looking for a Customer Support Executive to join our team and serve as the primary point of contact for our client. The ideal candidate is empathetic, solution-oriented, and passionate about delivering an exceptional customer experience. Shift Window- 08:00 AM- 08:00 PM (Any 9 hrs shift) 6 days working Location- Noida Strong verbal and written communication skills Minimum 6 months BPO experience is mandatory Providing excellent customer service. Ensuring all data is accurate and updated in a timely manner. Handle customers queries via phone and emails with professional demeanor. Address concerns related to timelines, submissions, and services while ensuring timely and satisfactory res...

Firstsource Solutions Ltd is looking for Senior CSA to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries and resolve complaints in a timely and professional manner. Communicate with customers through various channels, including phone, email, and live chat. Collaborate with other departments to resolve customer issues and ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to improve the customer experience and provide feedback to management. Adhere to all customer service standards and protocols. Excellent communication and interpersonal skills. Ability to handle difficult custom...

Firstsource Solutions Ltd is looking for CSA to join our dynamic team and embark on a rewarding career journey. Respond to customer inquiries and resolve complaints in a timely and professional manner. Communicate with customers through various channels, including phone, email, and live chat. Collaborate with other departments to resolve customer issues and ensure customer satisfaction. Maintain accurate records of customer interactions and transactions. Identify opportunities to improve the customer experience and provide feedback to management. Adhere to all customer service standards and protocols. Excellent communication and interpersonal skills. Ability to handle difficult customers and...

Role Description: A CSA in this role responds to customer queries and provide resolution, support and assistance to the customers who send e-mails/Chats pertaining to existing/new queries on services provided by the client. The Agent will play an integral role in improving the customer experience by providing fast, friendly and effective service with accurate and personal solutions to customer enquiries. Roles & Responsibilities Revert on emails or chats written by the customer on a variety of issues Update and process information accurately into the system(s) Resolve customer problems in a timely manner Take ownership & deliver on customer commitments Liaise with others within the process i...

About the Role: Seeking a highly skilled ServiceNow QA Engineer with an experience of 5 years to join our dynamic team. Requirements: At least 4 years of experience in ServiceNow Testing. Hands-on experience with ServiceNow ATF and scripting (JavaScript). Strong proficiency in manual testing techniques and QA methodologies. Deep understanding of ITSM processes (inclusive of Incident, Change, Request, CMDB). Familiarity with CSM and SPM modules will be a plus. Ensure compliance with company quality standards and best practices. Excellent communication and documentation skills. Preferred certificates include Certified ServiceNow System Administrator (CSA) and ServiceNow ATF. #LI-AS1 #LI-Hybrid

About The Role Project Role Cloud Migration Engineer Project Role Description Provides assessment of existing solutions and infrastructure to migrate to the cloud. Plan, deliver, and implement application and data migration with scalable, high-performance solutions using private and public cloud technologies driving next-generation business outcomes. Must have skills Pega Platform Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As a Cloud Migration Engineer, you will provide assessment of existing solutions and infrastructure to migrate to the cloud. Your typical day will involve planning, delivering, and imple...

About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Pega Platform Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage in s...

About The Role Project Role Application Lead Project Role Description Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills Pega Platform Good to have skills NA Minimum 5 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding your team in implementing effective solutions. You will also engage with...

About The Role Project Role Application Developer Project Role Description Design, build and configure applications to meet business process and application requirements. Must have skills Pega Platform Good to have skills NA Minimum 3 year(s) of experience is required Educational Qualification 15 years full time education Summary As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly to support business objectives. You will engage in problem-so...

We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next The work is challenging but it matters You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong What's in it for youConstant learning, skill growth, great benefits, and a team that wants you to grow and succeed, What You'll Build In this role, you will assess regional and industry specific seurity compliance regulations, perform gap-analyses, create implementation roadmaps and implement these standards across the a...

BPO International Banking Support Voice process,1 year as a Team Leader on paper * Rotational Shifts *Manage team *Knows performance metrics *Motivates team Call/ WhatsApp cv to Sri 8851792136 Neha 8287267407 Required Candidate profile *Graduation Mandatory. *Works with team spirit to achieve customer satisfaction *Mentors team *We pick calls immediately! *Dont miss right opportunity!

Permanent Day shift. 5 days working Sat - Sun fixed off. Voice process. salary -21 to 23 K Apply and refer to this Limited permanent Day shift job with the best MNC in Jaipur. Pan India candidates can apply. whatsapp-8619132459 Perks and benefits Tikcets, Inital accomodation, Relocation Bonus.

BPO- Hiring For Telecom Chat Process- Upto 4.50 LPA GGN Undergrads./Graduates/BE/B.Tech With 1 Year Of Experience in International BpO Mandate. Can Apply 5 Days Cabs 24/7 Pls Call- Dipankar@9650094552 Only Work From Office Available

Position:- Customer Service Representative - BPO Voice Process Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- Upto 15,000 in hand + unlimited incentives. Office Time :- 9.30 Am To 6.30Pm Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact: - HR Aditya - 830812542...

Position:- Inbound And Outbound Voice Process Department:- Customer Service, Inbound, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary :- 16,000 k in hand + Unlimited Incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact:- HR Dhanshree - 97657...

Job description Act as a mediator between insurance company's/law firms and hospitals, doctors, clinics medical facilities. Do a follow-up on medical reports of patients who have been discharged from the mentioned medical institutes. The main aim is to get the medical facility reports within the time frame mentioned by the client. Key Responsibilities: Handle inbound and outbound calls to medical facilities, doctors' offices, and other healthcare providers to retrieve medical records. Navigate through medical records systems efficiently to locate and retrieve requested information. Verify the accuracy and completeness of medical records retrieved, ensuring compliance with legal and regulator...

URGENT NEED FOR BPO / International 1. Graduates 2. Good English Speaker 3. 21k in hand + 9K inc 4. Cab Both side 5. Night shift 6. Rotational week Of 7. No BE/bEtch Gradutes 8. Call 7722003895 9. Mail - aditya.bhagat@moonconsultants.com