1364 Csa Jobs - Page 10

HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Akshada:- 9822472894 Perks and benefits Competitive Salary

: Job TitleOperations Expert, AS Location:Bangalore, India Role Description Overview: Deutsche Bank is committed to being the best financial services provider in the world, balancing passion with precision to deliver superior solutions for our clients. This is made possible by our peopleagile minds, able to see beyond the obvious and act effectively in an ever-changing global business landscape. As youll discover, our culture supports diverse perspectives, driven by a shared sense of purpose. Margin Operations responsible for minimizing Deutsche Banks counterparty credit risk on its collateralized derivatives portfolio. We aggregate the Banks exposure across trading activity globally, administer the margin terms dictated in bilateral ISDA and CSA (Credit Support Annex) Agreements and facilitate exchange of permissible collateral (cash or securities) with our clients or central clearing counterparties. The team also manages Margin Disputes, regulatory Portfolio Reconciliation and Data Control flowing into the margining systems for APAC, EMEA and US regions. What well offer you 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Accident and Term life Insurance Your key responsibilities Ensure adherence to cut-off times and quality of processing as maintained in SLA. Provide superior service to internal and external stakeholders (incl. client and front office). Demonstrate importance of timely and accurate communication in a manner that is appropriate for that particular audience. Supervision of daily business processes, complete with adherence to standard tools and minimum requirements (e.g. Daily team huddles, end of day dashboards, daily supervisory checklists). Manage inward-outward escalations internally/externally to mitigate associated risks in the process. Keep Management informed of the exceptional occurrences, to enable appropriate action. Understand the impact of market trends on process flows. Develop effective working relationship across the front to back processes in multiple locations to enhance operating effectiveness. Your skills and experience Strong organisational skills; ability to identify and prioritise multiple tasks based on criticality, impact and franchise importance. Exceptional communication skills verbal, written and presentation. Independent problem solver who demonstrates analytical thinking, accountability as well as execution capability. Ability to independently coordinate and manage work requirements across multiple business areas and functions, think outside the box and connect with global stakeholders. Ability to work in a fast-paced, highly regulated environment. An outstanding team spirit and flexibility are key. Dedication to servicing a demanding internal and external client base with a high degree of accuracy. Professional Skills: Degree educated in Finance, Commerce or related field, or have a minimum of 6 years of work experience in a Banking/Finance environment. Experience working in a global, cross matrix reporting organization. Background in Collateral, Margin, Rates, Credit, FX, Securities, Treasury or Liquidity Management. Microsoft Excel skills to a good standard. Proficiency in automotive industry tools is beneficial. How well support you About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

Provide customer support via chat, phone, email, and social media. Represent the product professionally and provide accurate information. Collaborate with teams to resolve issues and escalate when needed. Meet KPIs and maintain product knowledge. Required Candidate profile 1+ year in customer service, preferably in fintech/financial services. Bachelor’s degree. Willing to work night and weekend shifts. Knowledge of credit cards/consumer finance is a plus call 8080702016

Hiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office **THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD** Designation : - Customer Relationship Manager Role : - Handling inbound calls (Customer Service) Shift Timing: - Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs. Week-Off : - 5 Days working 2 days rotational off Job Description : - 1. Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call. 2. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs. 3. Understanding multiple products and processes. 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Role & Responsibilities : - 1. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards. 2. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. 3. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency. 4. Ability to understand and handle irate customers 5. Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications. 6. Ability to achieve stretched targets and able to manage the organization standards. 7. Maintain Superior quality service by following organization standards Skills Require: - 1. Graduate Mandatory 2. Good Communication in English 3. Age: 20-30 4. Open for voice process Interested candidate can contact on below mention contact details - Sakshi Koli - 8097462309 / sakshi.koli@ext.icicilombard.com Regards, Human Resource

*Positions in Regional Languages(Able to resolve queries). Able to speak and understand English + Bengali * Work from office * Customer service role * 6days working Barkha@ 8851644223 Required Candidate profile *Any dropout/12th pass/UG & Graduate (Fresher & experienced) can apply *Need immediate joiner *Day shifts *Salary upto 19k CTC (14.5k in hand) *Male & Female both can apply *Open to work for Gurgaon Perks and benefits Work from office + May get Shuttle service

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in

Dear Candidate, We are hiring for Customer Service Advisor for Bengaluru Location. (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Any graduate can apply. Your responsibilities: Job Description Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities Collaboration across multiple digital channels to personalise each interaction with a customer. Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. Support teams within the business operations function as needed, including risk management, compliance and collections. Comply with all regulatory requirements and internal policies related to customer care. To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations To meet the needs of stakeholders/ customers through specialist advice and support Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. Likely to have responsibility for specific processes within a team They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others. OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. Check work of colleagues within team to meet internal and stakeholder requirements. Provide specialist advice and support pertaining to own work area. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. Make judgements based on practise and previous experience. Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. Build relationships with stakeholders/ customers to identify and address their needs. (To Confirm Please Drop a Whatsapp or call on 9205053694 Meenakshi ) ( In case The Number Is Busy, Please Drop A Whatsapp @ 9205053694 Meenakshi ) Regards SPARK CONSULTANCY

*"Start Your Call Center Career Right with JobShop Multiple Roles in Bangalore!"** - Join Indias largest BPO recruitment company and explore a world of call center jobs, all in one place. At JobShop, we have openings for voice, non-voice, and customer service roles with top-paying employers in Bangalore. Freshers, heres your chance to step into a thriving career, and experienced candidates, elevate your career with roles offering competitive pay and growth opportunities. - Your career in the BPO sector begins here apply today and see what JobShop can do for you! Job Details: 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Voice (Customer Support) - US Shift (5 days working +Two-way Free Cab) Work Location :AMR Tech Park, Bommanahalli Salary upto 28,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Adeeba-7975182651 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

**"JobShop is Hiring for Multiple Call Center Roles!** - Apply to one company, access jobs with many! Immediate call center openings in Bangalore - Join the best BPOs with JobShops help and start your journey today. Freshers and experienced pros welcome! Job Details: 1). International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us 2)International Customer Support(Voice)2-Way Cab Provided Work Location : Bengaluru, Whitefield Salary upto 40,000 per month Minimum 1 year experience a must Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Voice (Customer Support) - US Shift (5 days working +Two-way Free Cab) Work Location :AMR Tech Park, Bommanahalli Salary upto 28,000 per month Minimum 1 year experience a must Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us 3)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us 4)International Customer Service Representative(Voice) Work Location : Indiranagar, Bengaluru Salary upto 35,000 per month Minimum 1 year experience a must Call HR Shefali-7975181576 / 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Greetings from JobShop, We are Indias Largest BPO Recruitment Company. Hiring for Multiple Companies for International Voice, Domestic Voice, International Semi Voice Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift Call HR Shagufta 6360065103 / 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Application Deadline: 11 August 2025 Department: Instrumentation Controls Employment Type: Full Time Location: Pune, MH, India Description Equinox Engineering Ltd., a leading EPCM firm headquartered in Calgary, specializes in oil and gas processing, providing comprehensive services in facilities design, implementation, and operational support for natural gas, conventional, and heavy oil projects. Our clientele includes major oil and gas producers in Canada and globally, and we are actively engaged in diverse sweet gas, sour gas, conventional oil, heavy oil facility, and pipeline projects. Job Overview: Instrumentation and control engineers work on measuring and controlling instrumentation. They also service plant process control, monitoring, safety and communications systems. They are knowledgeable in overall plant systems and interactions of processes. Key Responsibilities Create Instrumentation & Automation engineering documentation including datasheets, P&IDs, control narratives, instrument indexes, control specifications and installation design details. (Knowledge and experience applying codes and standards such as CSA, API, ANSI and ISA would be an asset). Knowledge of various electrical components including MCCs, PLC equipment panels and motors. Review engineering and construction work packages for content accuracy and quality standards. Review vendor and shop drawings for design compliance. Prepare engineering QC document as per company and client standards. Provide and demonstrate leadership in accordance with Environment Health and Safety program to establishing a strong safety culture within the organization and ensure compliance with health and safety regulations and quality standards. Assist in selection of discipline personnel assigned to projects. Monitor/supervise the work of junior executors and assist with mentorship and training. Interface with the other engineering disciplines to ensure a coordinated design and that project engineering deliverables are completed. Direct and/or participate in job site visits to collect or deliver design and engineering data. Direct and/or participate in vendor drawings reviews to ensure design accuracy and compliance with specifications. Direct and/or participate in inspections/testing of instrumentation systems/ vendor skid packages. Design, configuration, integration and implementation of process control solutions. Assemble bid, approval, and construction issue drawing packages. Key Skills and Abilities Specify and purchase field instruments including electronic and pneumatic transmitters, switches, meter-runs, analyzers, control valves and ESD valves. Excellent computer skills including use of engineering and computer software to complete control valve, PSV and flow meter sizing. Knowledge and experience applying codes and standards such as CSA, API, ANSI and ISA. Proficient in the use of Smart Plant Instrumentation (Intools) software. Requires a broad knowledge of the application of engineering to plant constructability as applied to construction methods and materials, and the economics involved. Experience in Oil & Gas facility projects including some of the following areas: heavy oil facilities, well tie-ins, pipelines, compressor stations, and field gas processing facilities. Education and Qualifications: Degree in Instrumentation Engineering. 5+ years oil & gas experience, preference for an EPCM background. Our People and Culture: Flexible Work Schedules for a healthy work-life integration. Abundant growth opportunities, mentorship programs, and continuous learning initiatives. Our Environmental Commitment: Equinox believes in a balanced energy future. Our projects, from Carbon Capture and Sequestration to Renewable Natural Gas, exemplify our commitment to an environmentally responsible energy sector. Equinox Success Statement: Equinox consistently delivers focused and experienced premium teams, custom-tailored with the best technical expertise to align seamlessly with client culture and requirements. Our commitment ensures the successful execution of projects on a repeatable basis.

-Position:- Tvs and Bajaj Process ( Voice Process) -Location:- Viman Nagar Pune- 411014 -Department:- Customer Service, Outbound Process -Qualification :- HSC or Any graduate / Under graduate -Work From Office -Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary Up To Fresher:-12000 To 14000 + unlimited incentive Salary Up To Experirnce:-14000 To 16000 + unlimited incentive Regional Language:-Up To 18000 + unlimited incentive Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment -How to Apply Quick & Easy Steps Step 1: Prepare a neat, updated CV including your contact info, education, experience, and skills. Step 2: Choose one of these ways to apply: Call directly at +91 77964 27055 to speak with our HR, Mr. Gaurav, and schedule your interview. Send your CV via WhatsApp to the same number for quick processing. HR Contact Details Contact Person: Mr. Gaurav (HR Manager) Phone/WhatsApp: 7796427055

Position:- Outbound Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service, Outbound Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts Timing: - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication Salary:- 14,000 in-hand to 18,000 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round What We Offer: Competitive salary and benefits package Opportunities for career advancement Comprehensive training program Supportive team environment How to Apply Interested candidates can apply quickly and easily by following the steps below: Step 1: Update Your CV Ensure your resume is accurate and includes: Full name Contact details Educational background Work experience Skills and certifications Step 2: Apply via Call or WhatsApp Send your CV directly via WhatsApp or call us at: HR Rushikesh Mobile/WhatsApp : - 9822961821

Pega CSSA Certification and Pega Decisioning Consultant Experience in Pega CDH 8.X or higher versions,NBAD framework Proven track record of delivering hyper-personalized solutions using NBA strategies across inbound and outbound channels in both batch and real-time mode Hands on experience with Pega CDH components like ADM, DSM, Value Finder, Customer Profiler, etc. Proficiency in SQL, JSON, real-time decisioning, and object-oriented programming principles. Translate business requirements into decisioning logic, including Next-Best-Action (NBA) strategies, engagement policies, and offer flows. Design and configure core decisioning logic using Pega CDH, including rules, propositions, treatments, and decision data flows. Role & responsibilities Preferred candidate profile

Hiring Alert Tata CLiQ Process (Customer Support - Voice) We are hiring for a leading e-commerce brand Tata CLiQ Location: Turbhe, Navi Mumbai Job Role: Customer Support Executive (Voice Process) Process: Tata CLiQ Voice (V4 candidates preferred) Salary: 17,000 (Take Home), 22,500 (CTC) Require experience candidates only Shift: Day rotational shifts Week Off: Rotational Location: Turbhe, Navi Mumbai Candidate Requirements :- Must be a V4 category candidate Good communication skills (Hindi + Basic English) Freshers/Experienced both can apply (Experience in BPO preferred) Immediate joiners preferred Highlights: Fixed salary on-time Growth opportunity in a branded e-commerce process Supportive work environment How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Mayuresh :- 9822643973

Roles and Responsibilities Handle customer queries via phone calls, emails, and chats to resolve their concerns in a timely and professional manner. Provide accurate information on products/services offered by the company to customers. Identify opportunities to upsell/cross-sell relevant products/services based on customer needs. Maintain records of all interactions with customers using CRM software. Escalate complex issues to senior team members or supervisors when necessary. CTC: 21,000 Shift: Day Shifts Location: Gurgaon Interested candidates please carry your CV and your Aadhar Card, mention "HR Brinda " on your CV & call on below 8826856803 Regards, HR Brinda

Start Your Call Center Career with JobShop! Multiple Roles Available in Bangalore! Join Indias largest BPO recruitment company and explore top-paying call center jobs — all in one place! At JobShop , we have openings for voice, non-voice, and customer service roles with leading employers in Bangalore. Freshers: Step into a thriving career! Experienced candidates: Elevate your career with better pay & growth opportunities . Current Open Positions: 1) International Customer Support (Non-Voice) – US Shift Location: Manyata Tech Park, Bengaluru 5 days working + 1-way cab Salary: Up to 26,000 per month Minimum 1 year experience required 2) International Customer Support (Voice) Location: Whitefield, Bengaluru 2-way cab provided Salary: Up to 40,000 per month Minimum 1 year experience required 3) International Customer Service Representative (Voice) Location: Indiranagar, Bengaluru Salary: Up to 35,000 per month Minimum 1 year experience required 4) International Non-Voice Process – Night Shift Location: Divyashree Towers, Bengaluru One-way cab (only at night) Salary: Up to 28,000 per month Minimum 1 year experience required 5) International Voice Process – Claim Process – US Shift Location: Marathahalli, Bengaluru 5 days working + 1-way cab Salary: Up to 7 LPA Freshers or minimum 1 year experience 6) International Voice Process – Night Shift Location: Manyata Tech Park, Bengaluru 5 days working + one-way cab (only at night) Salary: Up to 37,000 per month Minimum 1 year BPO experience required Plus 200+ other open positions! Explore them all at jobshop.ai Daily Walk-in Drives! Book your slot now! Call Shagufta: 6360065103 or 9964080000

Process - International Voice Process >Any Grad with excellent communication skills can apply >Freshers up to 3.7 LPA >Rotational Shifts (Including Night Shifts) 5 Days Working Call Vanshita- 9910807579 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

Good communication in English language and excellent verbal fluency required At least 6 months of INTL process exp along with Tech exposure HR Round > Ops Round > Versant Open for Shifts Required Candidate profile Good communication in English language and excellent verbal fluency required At least 6 months of INTL process exp along with Tech exposure HR Round > Ops Round > Versant Open for Shifts

Hiring for International voice process UG/Grad fresher can apply Salary upto 23k in hand, 3.80LPA Location- Gurgaon 5Days working Rotational Shift/Off Cab & cab allowance Call & WhatsApp Ritika 9625633417 Anu 9910709744 Shivani 9910987637 Required Candidate profile Candidates should be comfortable in night shifts. Candidates should have Excellent communication skills.

HSC/Graduate Fresher/Experience Non-voice process/ Back office work Good verbal/written communication skills 5 days working, rotational weekly offs CTC up to 19k Required Candidate profile US Process Non-Voice US Shift (Night Shift ) Evening Shift which starts by 5:30 PM. A one-way cab will be provided

2S BS IT Sunrise ADM team needs to hire resources to work on the projects approved by user to ensure the projects are completed on time without any impacts to user. Responsibilities Direct Responsibilities To constantly review and ensure that the technical quality of the application is of sufficient quality, ensure any issues are scheduled to be fixed. To be aware of non-functional requirements, ensure that implemented code is robust, maintainable, secure and efficient. To ensure technical documentation is created as appropriate, technical documentation should exist for all tasks or group of tasks over a certain level of complexity. To analyse and review technical specifications/implementations from junior members of the team. To coach and mentor junior members of the team. To work through the backlog of tasks as appropriate. To clarify precisely what actions the program is intended to perform when there is ambiguity To devise solutions to problems To work as a team to design and develop parts of the system To be aware of the business domain the software is being created for To follow technical architecture standards where applicable To work closely with testers and business analysts to ensure software functions as expected To be involved in support if a major problem in production arises To participate in out-of-hours / daytime support as required To escalate risks / issues to IT management Designing an Enterprise Class Structure for the application. Workflow Design and understanding of tools capabilities. Internal/External Services Integration. Contributing Responsibilities Able to prepare the status reports for weekly updates with stakeholders Communication with Stakeholders, Business Analysts, End-users, and various teams like Higher Management, Development, Systems, Support, Implementation etc. Able to prepare the technical and functional documents for the project activities. Contribute towards innovation, suggest new technical practices to be investigated Contribute towards initiatives to improve processes and delivery Contribute towards recruitment efforts - both for the team as well as for the organization. Technical & Behavioral Competencies PEGA Certified Senior System Architect (CSSA) ( Mandatory ) Have hands on experience in PEGA V 7.1 or higher versions. ( Mandatory ) Nice to have PEGA Upgrade experience. SQL (Building Stored procedures, writing functions, complex queries, etc). Knowledge of any defect management tool (optional) Soft Skills and Additional Requirements: Must be able to work closely with end users and developers Expected to work in European Business hours (Holidays and weekends) Willing to improve functional knowledge and technical skills Strong organization and prioritization skills. Pragmatic approach to problem solving. Effective communication with all stakeholders/teams. Specific Qualifications (if required) Years Of Exp: 8+ years Qualification: B.E. (IT/ Comp. Sc.) or equivalent Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Decision Making Attention to detail / rigor Ability to deliver / Results driven Transversal Skills: Analytical Ability Ability to develop and adapt a process Ability to manage / facilitate a meeting, seminar, committee, training Ability to set up relevant performance indicators Ability to inspire others & generate people's commitment Education Level: Bachelor Degree or equivalent Experience Level At least 8 years Other/Specific Qualifications (if required) -

Tasks and responsibility Technical Expert and Go-To person for the ServiceNow Development along the Out of the Box implementations Supporting the ServiceNow Consulting processes for business processes Managing RUNand CHANGE operations Work with local and global ServiceNow development team for providing platform solutions, e.g. ITSM, ITOM, SPM, SAM, UX, etc. Design, develop and own technical solutions on the ServiceNow platform Ensure out of the box compatibility, robust code, security guideline compliance, development standards and corporate guidelines Interact with the business and involved stakeholders Operate and support implemented solutions Work in Agile way and translate requirements into working solution. Technical Skills Good working experience on ServiceNow development topics as business rules, data policies, client scripts, UI policies, UI Actions, Notifications, ACLs, Workflow, Variables, Portal Widgets, Flow Designer, Scoped Applications and Performance Analytics, etc. Demonstratable experience with database design schemas and data modeling Good working knowledge of Project Portfolio Management (PPM ) Strategic Portfolio management (SPM), Software Asset Management (SAM) and CSDM CMDB implementation and reconciliation processes Working knowledge of web technologies like JavaScript, HTML, CSS, AJAX, XML Good knowledge of ITIL processes Proven track record with an Architectural know how Excellent enterprise grade ServiceNow know-how Used to work in agile worlds and in agile projects. Education and Certificates Computer/Electronics Engineering (BTech/MTech) or Graduation (BCA/MCA) Certified System Administrator (CSA) is a must Certified Application Developer (CAD) is a must Trained on PPM. Certified Implementation Specialist Project Portfolio Management (CIM-PPM) is add on. ITIL Foundation and/or Prince2 Foundation certified is desirable. ServiceNow certification(s) (e.g., Certified ServiceNow Administrator, Certified ServiceNow Developer) is a plus. Experience required Overall6 - 8 Years Relevant5-6 years. Soft skills required Strong service orientation Good communication skills w.r.t. common international communication language as English Ability to think out of the box and follow the big picture Used to critically discuss solution cross functional and cross regional Solution-oriented and structured way of working Independent, responsible way of working Intercultural experience, especially Germany

Hiring for International voice / non voice / blended process. Grad / UG both can apply 5 days working 2 offs rotational shifts + incentives salary 2.5- 6.5LPA Excellent communication required Call / whatsapp Swati 9354911204 Required Candidate profile Candidates should have good communication skills and comfortable for night shifts . Candidates should be an immediate joiner Perks and benefits Incentives Cabs

Position:- BPO Voice Process Location:- Viman Nagar Pune- 411014 Department:- Customer Service Qualification :- HSC or Any graduate / Under graduate Work From Office Shifts : - Day Shift Preferred candidate profile HSC Pass Can apply Freshers can apply Marathi And Hindi Good communication / Average English. Salary:- 12,200 in-hand plus incentives. Rotational week off Rounds of Interviews:- HR round Operations round How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) HR Aditya :- 8308125422