Crystal Tide

Operations Director Location: Australia Employment Type: Full-time Overview We are seeking an experienced and strategic Operations Director to oversee the planning, execution, and optimisation of operational functions across the organisation. This role is responsible for driving efficiency, leading teams, strengthening processes, and ensuring operational excellence that aligns with business goals in the Australian market. Key Responsibilities Lead day-to-day operational activities, ensuring smooth, efficient, and high-quality performance across departments. Develop and implement operational strategies that improve productivity, reduce costs, and enhance service delivery. Oversee budgeting, forecasting, and resource allocation to support business priorities. Build, mentor, and guide operational teams, ensuring strong leadership and performance culture. Review and optimise workflows, policies, and procedures to support growth and scalability. Collaborate with senior leadership on business planning, operational insights, and cross-functional initiatives. Monitor KPIs, create performance dashboards, and provide regular reporting to executive stakeholders. Identify operational risks and implement effective controls and mitigation plans. Drive continuous improvement programs, process innovation, and system enhancements. Ensure compliance with Australian regulations, safety standards, and industry requirements. Required Skills & Qualifications Bachelor’s degree in Business, Operations Management, Supply Chain, Engineering, or related fields. Extensive experience in operations leadership roles, preferably within medium to large organisations. Strong knowledge of operational processes, business planning, and organisational management. Proven ability to lead teams, influence stakeholders, and drive transformation. Excellent analytical and problem-solving skills with attention to detail. Strong communication, negotiation, and interpersonal abilities. Experience with operational tools, workflow systems, and data-driven reporting frameworks. Ability to manage complex priorities and deliver results in a fast-paced environment. Preferred Qualifications Master’s degree (MBA or relevant field) is an advantage. Experience in Australian market operations or multinational environments. Background in digital transformation, automation, or process re-engineering. Familiarity with Lean, Six Sigma, or continuous improvement methodologies. What We Offer Competitive compensation and executive-level benefits aligned with the Australian market. Leadership autonomy and the opportunity to shape operational strategy. Collaborative environment with a strong focus on innovation and growth. Career progression opportunities into regional or executive leadership roles. Flexible working options depending on company policy.