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10.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation ͏ Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project ͏ - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills: Oracle Apps DBA . Experience: >10 YEARS . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

2 - 7 Lacs

Chennai

On-site

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Developer Experience is a growing department within the Global Technology division of Bank of America. We drive modernization of technology tools and processes and Operational Excellence work across Global Technology. The organization operates in a very dynamic and fast-paced global business environment. As such, we value versatility, creativity, and innovation provided through individual contributors and teams that come from diverse backgrounds and experiences. We believe in an Agile SDLC environment with a strong focus on technical excellence and continuous process improvement. Job Description* The Developer Experience Crowdsourcing team has a need for a Technical Program Manager to help us design and implement new processes to enable and drive forward a new way of working. The Technical Program Manager will take overall ownership for project success, including planning, coordinating, and delivery of a defined project which requires engagement from teams across multiple value streams/organizations. Key responsibilities include understanding & at times drafting the technical requirements, communicating the desired program outcomes, coordinating delivery, managing risks, ensuring compliance to standards, and providing visibility into the health of the program. This role ensures execution and delivery meets program goals, timeline, cost. Facilitating sync points between business and technology leaders across multiple organizations, as well as Risk and Compliance partners. The candidate is expected to have a deep understanding of Software development life cycle along with hands-on experience using CI/CD and other DevOps tools. Responsibilities* Documents detailed requirements at Confluence, maintains RTM (Req Traceability Matrix) about the changes. Creates and enriches Jira work items, at epic and story level. Joins refinement calls and provide guidance to team. Leads and maintains the downstream users, sets expectations, and then refines the RTM and changes at confluence. Creates and maintains help guides/docs for users. Collaborates across teams to ensure that what changes/support are expected in each iteration. Joins connects with other POs of upstream and ensures that impact is discussed and documented. Takes care of watching and resolving product related questions/tickets as part of Support Model (Jira service requests) Works closely with Product manager to understand high level Product strategy and architectural direction. Expect to be meeting regularly with the PA team to make sure we are all aligned. Publish monthly process control metrics and support inquiries related to the supporting data. Support process inquiries through data analysis and the summarization of the findings Execute procedural tasks in support of GT-wide standards and process controls. Coordinating and facilitating the program routines –e.g., kick-off, program reviews, status review, stakeholder meetings, change controls, tollgates, etc. Facilitating technical discussions to understand user requirements around SPI process , Risk and governance. Documenting and understanding the solution to drive routines and engagement updates to Customers/Stakeholders. Must have excellent documentation skills. Planning and coordinates program delivery and dependencies across multiple value streams. Facilitating dependency management/risk management/impediment removal for the program. Facilitate the collation of information across workstreams. Facilitate weekly sync meetings. Providing status updates for the program to stakeholders and leadership pertaining to the desired outcomes, delivery, risks/issues, and schedule. Ensuring that execution is aligned with program outcomes by working with the sponsor / stakeholders. Should be a continuous learner with problem-solving mindset. Creates and maintains help guides/docs for users. Expect to be meeting regularly with the team to make sure we are all aligned. With some guidance, create the vision and roadmap for the product to align with strategic direction for the business or technology domain. Communicate the product vision and roadmap to stakeholders and the team. Collaborate with stakeholders to understand their needs and problems. Create and prioritize work for a team, learning to collaborate with cross functional teams. With some guidance, create and prioritize stories in the product backlog. Refine stories with the team to ensure there are enough “ready” stories to load the next 1-2 sprints. Review and accept stories and make on the spot decisions regarding scope and requirements. Work in partnership with the team to ensure that optimum value is obtained through technology and through a good understanding of the business. Requirements* Education* Graduation / Post Graduation Certifications If Any: NA Experience Range* 10 + Years Foundational Skills* 2+ years technical project management experience 3-5 years of technical analyst or business analyst experience in process, risk, and governance. Process orientation – very structured and rigorous when it comes to process execution. Analytical skills – natural curiosity with data and natural problem-solving ability. Strong communication skills – proactively provides visibility into plans and status of work including raising blockers. Experience with policy, standard, and process governance. Familiarity with bank systems and processes for governance – i.e. RISE, Trident, ORCIT, POP, Horizon. Technical Skills – Basic knowledge of CI/CD Tooling: Jira, Jenkins, Artifactory, Tower, Quartz, Endeavor Proficient in digital collaboration with Agile Tools like JIRA, Confluence, SharePoint Proficient in Microsoft Office suite of products, with emphasis on Advanced Excel and PowerPoint Experience with enterprise project management controls. Work with workstream leads / development teams to set up and maintain project information. Manage project work break down structure (wbs) Familiar with the various digital media / communications channels internal to Bank of America Must be a creative and flexible thought leader who can be successful in a fast-changing environment. Has proven track record of preparing materials for all levels within the organization (practitioner through to senior leadership) Experience partnering with Senior Leadership to provide Program and Project level updates. Must have the ability to work independently with minimal supervision. Must possess analytical and problem-solving skills. Excellent oral and written communication skills Excellent time management and prioritization skills Desired Skills* Experience with process mapping from design to implementation to maintenance Excellent organizational and prioritization skills A proactive approach to problem solving and think innovatively. Experience in Continuous Integration and Continuous Deployment Tools Must possess basic knowledge on programing languages (Java / Microsoft) , operating systems, databases and version control systems Proven track record in project delivery in an agile environment experience would be an added advantage. Work Timings* 11:30 AM to 8:30 PM Job Location* Chennai

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5.0 years

0 Lacs

India

On-site

About the Company As a Project Manager within TP.ai Data Services, you will lead the planning, execution, and optimization of high-impact AIML and GenAI projects with a strong emphasis on crowdsourcing and Gig enabled operations. You will oversee global, cross-functional teams supporting initiatives such as data labeling, model evaluation, synthetic data generation, red teaming, and AI safety, all delivered through TP’s rapidly scaling crowdsourcing ecosystem. This role requires a proactive leader with proven experience managing complex, distributed projects and deep familiarity with gig and crowdsourcing workflows. About the Role Lead and manage the end-to-end delivery of AIML and GenAI data projects, including multimodal annotation (text, image, video, audio), model testing, and trust & safety validation. Own the design, setup, and scaling of crowdsourced projects, including contributor onboarding, performance optimization, and SLA compliance. Drive stakeholder alignment across delivery, product, client, and workforce teams, ensuring all parties are coordinated and informed. Maintain project timelines, delivery trackers, issue logs, and reporting dashboards across multiple workstreams and global geographies. Lead weekly project reviews, client updates, and internal reporting to ensure transparent communication and continuous improvement. Analyze project KPIs, contributor throughput, and quality metrics to identify bottlenecks and drive operational excellence. Develop and document scalable SOPs, workflows, and contributor playbooks that promote consistency and gig-readiness. Identify automation and tooling opportunities to streamline high-volume annotation and validation workflows. Support training material creation and rollout for internal teams and crowdsourced contributors. Qualifications Minimum 5 years of project management experience, ideally in consulting, tech operations, digital BPO, or AI data services. Demonstrated experience managing gig economy or crowdsourcing projects (e.g., task routing, community management, contributor QA). Strong project management skills with proficiency in tools like MS Tools, Excel, JIRA, Asana, or Smartsheet. Solid analytical ability and comfort working with performance metrics, dashboards, and workforce data (Excel, Google Sheets; Power BI/Tableau etc). Proven track record of managing global teams across multiple time zones and cultures. Strong communication and stakeholder management skills — able to lead client-facing discussions and cross-functional meetings. Bachelor’s degree required; preferred in Business, Operations, Information Systems, or related field. PMP, Agile, or similar project management certification is a plus. Diversity: Female candidates more preferred. Note : The role will be expected to work in US Time Zone (Eastern) as standard but may be required to change time zones occasionally as projects dictate

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10.0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation ͏ Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project ͏ - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills: IT Operations Management . Experience: >10 YEARS . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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1.0 years

0 Lacs

Delhi

On-site

SUMMARY The Computational Linguistics Expert will play a pivotal role in advancing Bhashini’s mission to bridge linguistic barriers across India. This role involves developing and refining AI-driven language technologies, collaborating with diverse stakeholders, and contributing to the creation of multilingual digital solutions. The ideal candidate will possess a deep understanding of computational linguistics, natural language processing (NLP), and the unique challenges associated with Indian languages. Location- Delhi 1 Year Contractual Role ABOUT US - https://www.wadhwaniai.org/ Wadhwani AI is a nonprofit institute building and deploying applied AI solutions to solve critical issues in public health, agriculture, education, and urban development in underserved communities in the global south. We collaborate with governments, social sector organizations, academic and research institutions, and domain experts to identify real-world problems and develop practical AI solutions to tackle these issues to make a substantial positive impact. We have over 30 AI projects supported by leading philanthropies such as the Bill & Melinda Gates Foundation, USAID, and Google.org. With a team of over 200 professionals, our expertise encompasses AI/ML research and innovation, software engineering, domain knowledge, design, and user research. In the Press: Our Founder Donors are among the Top 100 AI Influencers G20 India’s Presidency: AI Healthcare, Agriculture, & Education Solutions Showcased Globally. Unlocking the potentials of AI in Public Health Wadhwani AI Takes an Impact-First Approach to Applying Artificial Intelligence - data.org Winner of the H&M Foundation Global Change Award 2022 Indian Winners of the 2019 Google AI Impact Challenge, and the first in the Asia Pacific to host Google Fellows Cultures page of Wadhwani AI - https://www.wadhwaniai.org/culture/ ABOUT BHASHINI Bhashini, an initiative under the National Language Translation Mission by MeitY, aims to make digital services accessible in local languages using AI and NLP technologies. By providing translation services for 22 scheduled Indian languages, Bhashini seeks to empower citizens, enhance digital governance, and foster social inclusion. The platform encompasses a comprehensive framework, including a data repository, a model repository, and the Universal Language Contribution API (ULCA), facilitating the development of AI technologies such as machine translation, automatic speech recognition (ASR), text-to-speech (TTS), and optical character recognition (OCR) across various Indian languages. ROLES AND RESPONSIBILITIES Language Technology Development: Design, develop, and optimize NLP models tailored for Indian languages, focusing on tasks such as machine translation, ASR, TTS, and OCR and approaches towards fine tuning of the models. Data Annotation and Curation: Lead efforts in collecting, annotating, and curating linguistic data, ensuring high-quality datasets for training and evaluation. Stakeholder Collaboration: Engage with startups, academic institutions, state governments, and line ministries to identify new use cases and drive the adoption of Bhashini’s language technologies. Research and Innovation: Stay abreast of the latest advancements in computational linguistics and AI, integrating cutting-edge techniques into Bhashini’s solutions. Proposal Development: Contribute to the drafting of proposals for new projects and partnerships with donors, multilateral organizations, and other stakeholders. Documentation and Reporting: Prepare comprehensive documentation, including technical reports, research papers, and user manuals, to support the dissemination and adoption of developed technologies. REQUIREMENTS Educational Background: Master’s or Ph.D. in Computational Linguistics, Computer Science, Artificial Intelligence, or a related field. Experience: Minimum of 6 years of experience in NLP, with a focus on Indian languages and multilingual systems. Technical Skills: Proficiency in programming languages such as Python, familiarity with NLP libraries (e.g., TensorFlow, PyTorch, Hugging Face), and experience with large language models. Linguistic Expertise: Deep understanding of the linguistic nuances of Indian languages, including syntax, semantics, and phonetics. Project Management: Demonstrated ability to manage projects, coordinate with diverse stakeholders, and deliver results within stipulated timelines. Communication Skills: Strong written and verbal communication skills, with the ability to convey complex technical concepts to non-technical audiences. DESIRABLE QUALIFICATIONS Experience with crowdsourcing platforms and initiatives, such as Bhasha Daan. Familiarity with the challenges of low-resource languages and strategies to address them. Prior involvement in government or public sector projects related to language technology. Publications in reputed journals or conferences in the field of computational linguistics or NLP. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourage qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity, and disability. If you have any questions, please email us at careers@wadhwaniai.org.

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Performance Testing . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Are you a relentless dominator in the realm of Operations? Does contributing to customer success from behind the scenes ignite your inner fire, and does business operations seem exciting to you? Are you driven by unquenchable ambition, eager to showcase your organisational and operational prowess? If your spirit resonates with these burning questions, an exceptional opportunity awaits you as a Platform Growth Associate at Nbyula. We are in search of extremely tenacious and persevering individuals for whom winning is the only KPI, those who truly believe that they are at the top of the food chain when it comes to Operations. If you are one of those, we have top-of-the-line compensation and rewards to match your relentless ambition. Roles and Responsibilities: Workflow Execution - Accurately process operational tasks supporting end-user outcomes. Stakeholder Support - Facilitate communication between internal teams/external partners. Issue Resolution - Address user and partner inquiries under established guidelines. Data & Research Support - Maintain system records and assist research for operational accuracy. Product Operations - Execute product-related tasks and process documentation. Collaborative Delivery - Support cross-functional initiatives to meet team objectives. Qualifications: Nothing matters if you are the best! We hire on the basis of personality profiling and not your background, demography or age. Apart from a stubborn passion for sales, here is what you will need to have a strong personality profile : ◙ You wield an innate passion for sales, skillfully orchestrating triumphs. You draw inspiration from unconventional strategies that weave through successful sales narratives. ◙ Your communication is a canvas, painted with vivid articulations, persuasive strokes, and captivating dialogues that leave an indelible impression. ◙ You thrive amid trials, transforming obstacles into stepping stones. Your persistence weaves the tapestry of your success story. ◙ Shape-shift with elegance, seamlessly adapting to evolving landscapes. You perceive change as a canvas for innovation. ◙ You recognize that collaboration choreographs brilliance. Your dance harmonizes seamlessly within a team, where notes of insights and support compose the melody of achievement. ◙ Proficiency in harnessing tools at hand and innovative sales technologies is a distinct advantage. ✰Perks: Compensation that rewards your mastery, supplemented with performance-driven incentives. A wholesome package of training and developmental avenues that constantly enrich your skill set. An ecosystem fostering innovation, where every voice harmonizes into the choir of progress. A chance to script your chapter in Nbyula's success saga celebrated with fervor. Who is an ideal match for being a terraformer at Nbyula? All the attributes that we are looking for in an ideal teammate. Openness- We welcome people from different backgrounds and schools of thought, Terraformers are open to different perspectives in approaching a solution and not just limit their thoughts or ideas to only a specific domain Conscientiousness- We believe in working together for the larger goal and with complete dedication and not just for personal benefits, however we do not expect terraformers to work to the point of burnout Humility- Being humble, grateful and respectful are the core traits of terraformers, we do not expect people to agree with every view of the management, feel free to have a different perspective but we always expect it to be put forward with respect Risk Takers- Terraformers are not afraid of the unknown and are open to new things, not that we encourage extreme risks without weighing the consequences but we are ones who take calculated risks Autodidacts- Terraformers teach themselves to learn, we do our own research to get solutions, we do not expect you to have a blank slate and figure everything out yourself, we are here to guide you but not handhold and micromanage you Self-Actualization- Terraformers are on the path of self-actualization, we are not bothered by the noise and distractions around us, we only work towards achieving our full potential. We do not expect you to over-burden yourself and not have fun but we expect you to work to the best of your capabilities About Us: Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The north star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train and empower "Skillizens without Borders''. To know more about us, please visit https://nbyula.com/about-us Job Perks: Opportunity to help build one of the most immersive community-driven global technology platforms for international work and studies like it’s never been attempted before. Your work will be on the live wire in front of millions of users Gaming chairs to keep you comfortably on a high Live music on the floor while you work Access to thousands of books Snacks on the house. Fill up on your favorite munchies, select your poison of choice from sencha green to double shot espresso Extensive health coverage for team members We understand the pain of growing old - enjoy a fully paid leave on your birthday An annual long break so that you rest and rejuvenate Company-aided accommodation for the ones who like to be on a loose No bureaucracy, respect for logical and analytical minds with thoughts and ideas Opportunity to own a piece of the company in the form of stock options We believe in comfort, ditch your formals and feel free to come to office in denims and casual wear, your work matters, not what you wear Find your future at Nbyula! For any queries about this position or how to apply, feel free to write to people@nbyula.com *Terraformers-The term 'Terraformers' refers to and is a sci-fi reference for planetary engineers- crafting entire terrains, hydrospheres, lithospheres, and atmospheres, to make the planet habitable for life forms. In Nbyula terms, this is analogous to discovering, shaping, and settling new worlds for Skillizens without Borders.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation ͏ Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project ͏ - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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4.0 years

0 Lacs

India

Remote

Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. Senior Recruiter - AI Community (Remote) Location: Remote Team: AI Operations Well, imagine this : you're not just filling roles. You're helping build global communities of ridiculously skilled talents shaping the future of AI and digital work. From sourcing German-speaking annotators in Switzerland to finding Arabic prompt writers in Egypt, you will play a vital role in scaling high-impact projects across languages, markets, and time zones. We're growing fast and we're looking for a recruiter who thrives in a dynamic environment, brings both structure and creativity to their work, and believes that hiring is as much a science as it is an art. We are looking for a Senior Recruiter who thrives in a fast-paced, high-volume and global hiring environment. You will lead full-cycle recruitment for multiple roles across EMEA, Europe, Asia and the Americas, scaling creating and localized sourcing strategies to connect with top-tier talent. What You Will Do Manage the end-to-end recruitment of freelancers and taskers for assigned campaigns across EMEA, Europe, the Americas, or Asia . Help design and launch scalable crowdsourcing campaigns to attract, engage, and retain global freelance talent. Support the execution of high-volume hiring strategies , ensuring quality and speed across sourcing, screening, interviewing, and onboarding. Build and maintain robust talent pipelines to meet the demands of fast-moving projects. Champion an outstanding candidate experience , ensuring each interaction is efficient, informative, and human. Interpret recruitment metrics (conversion, throughput, engagement drop-offs) to identify sourcing or process improvements under the guidance of your manager. Work closely with internal teams to share market insights and assist in the creation of recruitment dashboards that drive strategic growth. Collaborate with senior team members to support and mentor junior recruiters , while helping shape scalable, data-driven global hiring practices. What You Bring Bachelor's degree or equivalent experience 4+ years of full-cycle recruitment experience , including high-volume or freelance hiring-ideally in tech services or AI data operations Demonstrated experience in crowdsourcing recruitment and campaign-based sourcing Hands-on experience with LinkedIn Recruiter and sourcing tools Strong project management and time zone coordination skills High cultural competence and ability to adapt to diverse markets Exceptional English communication skills, both written and verbal Strong proficiency in Google Sheets (filters, formulas, pivot tables) and basic automation using Apps Scripts, macros to manage pipelines, trackers, and data reporting Bonus Point Experience using or recruiting from freelancer platforms . Familiarity with recruitment marketing, employer branding, or content creation to support global outreach Familiarity with AI-driven sourcing tools or innovative recruitment platforms Fluency in one or more additional languages (e.g. German, French, Spanish, or Portuguese ) Ready to bring in ridiculously good talent from around the world? Apply now with your CV and a short description of your proudest high-volume or crowdsourcing campaign. Let us know how you did it and what made it work. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ . TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. Req Id: R_2507_9867_2 Posted At: Wed Jul 23 2025 00:00:00 GMT+0000 (Coordinated Universal Time)

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Sales & Operations Planning_T . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation ͏ Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project ͏ - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team Mandatory Skills: Retail Banking . Experience: >10 YEARS . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Project Portfolio Management . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

3 - 6 Lacs

Bengaluru

On-site

Are you energized by being the first spark in a life-changing journey? Do you excel at spotting potential, igniting ambition, and expertly connecting dreams with the perfect guide? Is your drive fueled by transforming curious inquiries into confident first steps toward global education? If this feels like your calling, seize this pivotal opportunity as a Study Abroad Advisor (Associate) at Nbyula! We seek intuitive connectors who thrive at the starting line. Your mission? To be the compelling first voice for aspiring global students—qualifying their intent, assessing their potential, and masterfully pairing them with the ideal Study Abroad Coach. If you’re driven by the art of initial engagement, possess polished persuasion skills, and take pride in architecting powerful first connections, Nbyula is your stage. Mission: Become the pivotal first connection between dreams of global education and their realization. As the gateway to Nbyula’s transformative journey, you’ll ignite curiosity, uncover potential, and expertly match aspiring students with their ideal Study Abroad Coach. Your skill in identifying sparks of ambition fuels our mission to shape futures. Core Responsibilities: ☑ Lead Ignition & Qualification: Be the welcoming voice and digital first point of contact for prospective students. Rapidly assess lead intent, academic potential, and readiness through insightful conversations. Identify high-potential prospects using strategic questioning and active listening, ensuring only the most aligned leads advance to coaches. ☑ Persuasive Pathway Creation: Masterfully articulate Nbyula’s value in opening global doors, compelling leads to commit to exploratory sessions with senior coaches. Turn ambiguity into action, convert tentative inquiries into booked consultations with confidence and finesse. ☑ Matchmaking Excellence: Analyze lead profiles (goals, background, preferences) to pair them with the best-fit Study Abroad Coach. Curate briefs that equip coaches for personalized, impactful first sessions. ☑ Ecosystem Collaboration: Sync seamlessly with senior coaches and sales teams, sharing lead insights to refine strategies. Track and report lead quality trends to optimize engagement approaches. ☑ Journey Ambassador: Embody Nbyula’s ethos in every interaction—polished, empathetic, and future-focused. Maintain meticulous lead records and nurture early-stage prospects through tailored follow-ups. Who you are: ◙ Your Curiosity is Magnetic: You ask the right questions intuitively, uncovering dreams and hesitations in equal measure. Conversations are your discovery playground. ◙ Communication is Your Compass: You navigate chats with clarity and warmth, transforming complex journeys into exciting, understandable next steps. Persuasion feels natural, not pushy. ◙ Resilience is Your Rhythm: Rejections are pauses in the symphony. You bounce back with infectious energy, turning "maybes" into "let’s talks." ◙ Adaptable & Tech-Savvy: You thrive in flux, embracing new tools (CRMs, analytics) to streamline your craft. Change is your canvas for more intelligent workflows. ◙ Collaborative Catalyst: You amplify team success. Sharing insights, supporting peers, and celebrating collective wins is in your DNA. ◙ Advantageous Edge: Familiarity with lead management systems or sales tech is a welcome bonus, not a barrier. ✰Perks: Compensation that rewards your mastery, supplemented with performance-driven incentives. A wholesome package of training and developmental avenues that constantly enrich your skill set. An ecosystem fostering innovation, where every voice harmonizes into the choir of progress. A chance to script your chapter in Nbyula's success saga celebrated with fervor. Who is an ideal match for being a terraformer at Nbyula? All the attributes that we are looking for in an ideal teammate. Openness- We welcome people from different backgrounds and schools of thought, Terraformers are open to different perspectives in approaching a solution and not just limit their thoughts or ideas to only a specific domain Conscientiousness- We believe in working together for the larger goal and with complete dedication and not just for personal benefits, however we do not expect terraformers to work to the point of burnout Humility- Being humble, grateful and respectful are the core traits of terraformers, we do not expect people to agree with every view of the management, feel free to have a different perspective but we always expect it to be put forward with respect Risk Takers- Terraformers are not afraid of the unknown and are open to new things, not that we encourage extreme risks without weighing the consequences but we are ones who take calculated risks Autodidacts- Terraformers teach themselves to learn, we do our own research to get solutions, we do not expect you to have a blank slate and figure everything out yourself, we are here to guide you but not handhold and micromanage you Self-Actualization- Terraformers are on the path of self-actualization, we are not bothered by the noise and distractions around us, we only work towards achieving our full potential. We do not expect you to over-burden yourself and not have fun but we expect you to work to the best of your capabilities About Us: Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The North Star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train and empower "Skillizens without Borders''. To know more about us, please visit https://nbyula.com/about-us Find your future at Nbyula! For any queries about this position or how to apply, feel free to write to people@nbyula.com *Terraformers-The term 'Terraformers' refers to and is a sci-fi reference for planetary engineers- crafting entire terrains, hydrospheres, lithospheres, and atmospheres, to make the planet habitable for life forms. In Nbyula terms, this is analogous to discovering, shaping, and settling new worlds for Skillizens without Borders. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): How many years of Business Development experience do you currently have? How many years of experience do you currently have in the Study Abroad domain? How many years of start-up experience do you currently have? This is an onsite role with 6 working days a week. Are you comfortable with that? What is your current CTC? (Please mention the fixed component per annum) We must fill this position urgently. Can you start immediately? What is your notice period? (mention the number of days) Work Location: In person

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5.0 years

5 - 6 Lacs

India

Remote

Project Manager - Data Annotation & Human-in-the-Loop Services Company Overview We are a data annotation and human-in-the-loop services company, where we bridge the gap between artificial intelligence and human expertise to deliver high-quality training data and AI validation services for clients across various industries. Position Summary We are seeking an experienced Project Manager to lead complex data annotation projects and human-in-the-loop workflows. The ideal candidate will orchestrate cross-functional teams, manage client relationships, and ensure the delivery of high-quality annotated datasets that meet strict accuracy and timeline requirements. Key Responsibilities Project Leadership & Execution - Manage end-to-end data annotation projects from initiation to delivery, including dataset preparation, annotation guidelines development, quality assurance, and final delivery - Coordinate human-in-the-loop workflows, ensuring seamless integration between AI systems and human annotators - Develop comprehensive project plans, timelines, and resource allocation strategies - Monitor project progress and proactively identify and mitigate risks and bottlenecks - Ensure adherence to data privacy, security protocols, and compliance requirements Team Management & Coordination - Lead and motivate cross-functional teams including data annotators, quality assurance specialists, and technical staff - Manage annotator workloads and performance, providing coaching and feedback to optimize productivity and accuracy - Facilitate communication between technical teams, annotators, and stakeholders - Conduct regular team meetings and performance reviews - Foster a collaborative and quality-focused team culture Client Relationship Management - Serve as primary point of contact for assigned client accounts - Understand client requirements and translate them into actionable project specifications - Conduct regular client check-ins and progress updates - Manage client expectations and handle escalations professionally - Identify opportunities for project expansion and additional services Quality Assurance & Process Improvement - Implement and maintain quality control processes to ensure annotation accuracy and consistency - Develop and refine standard operating procedures for annotation workflows - Analyze project metrics and KPIs to identify areas for improvement - Lead continuous improvement initiatives to enhance efficiency and quality Required Qualifications Experience & Education - Minimum 5 years of project management experience, preferably in data services, AI/ML, BPO/KPO or technology sectors - Bachelor's degree in Business, Computer Science, Data Science, or related field - Experience with data annotation projects, machine learning datasets, or AI training data is an advantage - Knowledge of annotation tools and platforms (Label Studio, Supervisely, V7, or similar) Core Competencies - Excellent verbal and written communication skills with ability to explain complex technical concepts to diverse audiences - Strong people management and leadership skills with experience managing teams of 50+ members - Proven track record of delivering complex projects on time and within budget - Experience with project management methodologies - Strong analytical and problem-solving abilities Technical Skills - Proficiency in any project management tools (Jira, Asana, Monday.com, or similar) - Understanding of machine learning concepts and data requirements - Familiarity with data formats (JSON, XML, CSV) and annotation schemas - Basic understanding of computer vision, NLP, or other AI domains is an advantage - Experience with data privacy regulations (GDPR, CCPA) preferred Personal Attributes - Detail-oriented with strong organizational skills - Adaptable and comfortable working in a fast-paced environment - Customer-focused mindset with commitment to service excellence - Ability to work independently and make decisions under pressure - Strong ethical standards regarding data handling and confidentiality Preferred Qualifications - Experience with crowdsourcing or distributed workforce management - Background in linguistics, computer vision, or natural language processing is an advantage - Experience with international teams and remote workforce management - Knowledge of quality metrics and statistical analysis What We Offer - Competitive salary and performance-based bonuses - Professional development opportunities - Flexible work arrangements - Opportunity to work with cutting-edge AI technologies - Collaborative and innovative work environment - Career advancement opportunities in a growing company Application Process Please submit your resume, cover letter, and any relevant project portfolio demonstrating your experience managing data or AI-related projects. Include specific examples of team leadership and client management successes. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Leave encashment Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Experience: Project management: 3 years (Required) Work Location: In person Speak with the employer +91 9843154676

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0.0 years

0 - 0 Lacs

Bengaluru, Karnataka

On-site

Are you energized by being the first spark in a life-changing journey? Do you excel at spotting potential, igniting ambition, and expertly connecting dreams with the perfect guide? Is your drive fueled by transforming curious inquiries into confident first steps toward global education? If this feels like your calling, seize this pivotal opportunity as a Study Abroad Advisor (Associate) at Nbyula! We seek intuitive connectors who thrive at the starting line. Your mission? To be the compelling first voice for aspiring global students—qualifying their intent, assessing their potential, and masterfully pairing them with the ideal Study Abroad Coach. If you’re driven by the art of initial engagement, possess polished persuasion skills, and take pride in architecting powerful first connections, Nbyula is your stage. Mission: Become the pivotal first connection between dreams of global education and their realization. As the gateway to Nbyula’s transformative journey, you’ll ignite curiosity, uncover potential, and expertly match aspiring students with their ideal Study Abroad Coach. Your skill in identifying sparks of ambition fuels our mission to shape futures. Core Responsibilities: ☑ Lead Ignition & Qualification: Be the welcoming voice and digital first point of contact for prospective students. Rapidly assess lead intent, academic potential, and readiness through insightful conversations. Identify high-potential prospects using strategic questioning and active listening, ensuring only the most aligned leads advance to coaches. ☑ Persuasive Pathway Creation: Masterfully articulate Nbyula’s value in opening global doors, compelling leads to commit to exploratory sessions with senior coaches. Turn ambiguity into action, convert tentative inquiries into booked consultations with confidence and finesse. ☑ Matchmaking Excellence: Analyze lead profiles (goals, background, preferences) to pair them with the best-fit Study Abroad Coach. Curate briefs that equip coaches for personalized, impactful first sessions. ☑ Ecosystem Collaboration: Sync seamlessly with senior coaches and sales teams, sharing lead insights to refine strategies. Track and report lead quality trends to optimize engagement approaches. ☑ Journey Ambassador: Embody Nbyula’s ethos in every interaction—polished, empathetic, and future-focused. Maintain meticulous lead records and nurture early-stage prospects through tailored follow-ups. Who you are: ◙ Your Curiosity is Magnetic: You ask the right questions intuitively, uncovering dreams and hesitations in equal measure. Conversations are your discovery playground. ◙ Communication is Your Compass: You navigate chats with clarity and warmth, transforming complex journeys into exciting, understandable next steps. Persuasion feels natural, not pushy. ◙ Resilience is Your Rhythm: Rejections are pauses in the symphony. You bounce back with infectious energy, turning "maybes" into "let’s talks." ◙ Adaptable & Tech-Savvy: You thrive in flux, embracing new tools (CRMs, analytics) to streamline your craft. Change is your canvas for more intelligent workflows. ◙ Collaborative Catalyst: You amplify team success. Sharing insights, supporting peers, and celebrating collective wins is in your DNA. ◙ Advantageous Edge: Familiarity with lead management systems or sales tech is a welcome bonus, not a barrier. ✰Perks: Compensation that rewards your mastery, supplemented with performance-driven incentives. A wholesome package of training and developmental avenues that constantly enrich your skill set. An ecosystem fostering innovation, where every voice harmonizes into the choir of progress. A chance to script your chapter in Nbyula's success saga celebrated with fervor. Who is an ideal match for being a terraformer at Nbyula? All the attributes that we are looking for in an ideal teammate. Openness- We welcome people from different backgrounds and schools of thought, Terraformers are open to different perspectives in approaching a solution and not just limit their thoughts or ideas to only a specific domain Conscientiousness- We believe in working together for the larger goal and with complete dedication and not just for personal benefits, however we do not expect terraformers to work to the point of burnout Humility- Being humble, grateful and respectful are the core traits of terraformers, we do not expect people to agree with every view of the management, feel free to have a different perspective but we always expect it to be put forward with respect Risk Takers- Terraformers are not afraid of the unknown and are open to new things, not that we encourage extreme risks without weighing the consequences but we are ones who take calculated risks Autodidacts- Terraformers teach themselves to learn, we do our own research to get solutions, we do not expect you to have a blank slate and figure everything out yourself, we are here to guide you but not handhold and micromanage you Self-Actualization- Terraformers are on the path of self-actualization, we are not bothered by the noise and distractions around us, we only work towards achieving our full potential. We do not expect you to over-burden yourself and not have fun but we expect you to work to the best of your capabilities About Us: Nbyula is a German technology brand headquartered in Berlin with a Research & Development Center in Bengaluru, Karnataka, operational since 2014. Nbyula believes in creating an open world, where opportunities and talent are not hindered by borders or bureaucracies. Nbyula is materializing this by leveraging the bleeding edge of technologies like cloud, distributed computing, crowdsourcing, automation, gamification, and many more. The North Star is to create a horizontal marketplace encompassing people, content, products & services for international work and studies, to enable, train and empower "Skillizens without Borders''. To know more about us, please visit https://nbyula.com/about-us Find your future at Nbyula! For any queries about this position or how to apply, feel free to write to people@nbyula.com *Terraformers-The term 'Terraformers' refers to and is a sci-fi reference for planetary engineers- crafting entire terrains, hydrospheres, lithospheres, and atmospheres, to make the planet habitable for life forms. In Nbyula terms, this is analogous to discovering, shaping, and settling new worlds for Skillizens without Borders. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): How many years of Business Development experience do you currently have? How many years of experience do you currently have in the Study Abroad domain? How many years of start-up experience do you currently have? This is an onsite role with 6 working days a week. Are you comfortable with that? What is your current CTC? (Please mention the fixed component per annum) We must fill this position urgently. Can you start immediately? What is your notice period? (mention the number of days) Work Location: In person

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Non Functional Testing . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Senior Project Manager: The Senior Project Manager is a results-driven and innovative project leader within DataForce. The Senior Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Senior Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. The Senior Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Responsibilities: Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs. Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Required Skills and Competencies: Exceptional leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products Solid understanding of data collection, annotation, and transcription activities in an AI setting Required Experience and Qualifications: 5+ years’ relevant project management experience or experience in other roles with similar responsibilities Experience managing AI ML data-related projects (including speech, text and computer vision data collection, data curation and annotation projects) Experience managing projects with crowdsourcing and remote resourcing solutions is a plus Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects Demonstrated business English language proficiency Preferred Skills and Experience: PMP or equivalent certification Experience working in a multinational/multicultural virtual working environment Proficiency in working with support ticketing systems Experience in working in a cross-functional/matrix organization Fluency in a language other than English language Knowledge of scripting or command line tools is an advantage.

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5.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Project Manager: The Project Manager is a results-driven and innovative project leader within DataForce. The Project Manager is responsible for leading successful execution of the life cycle of a range of AI-Data projects, through the utilization of expertise and technical skills to manage project budgets, timelines, and quality requirements. The Project Manager has accountability for fostering professional client relationships, managing and coordinating external vendors, and leading and collaborating with cross-functional project teams and partners. The Project Manager is ultimately responsible for the quality of work, profitability, and performance of their projects. Responsibilities: Oversee all aspects of the management of projects from hand-off through project completion to ensure project success against defined KPIs. Develop and maintain project plans, workflows, guidelines, and resource materials Provide effective analysis and reporting of project performance Track, monitor, and control project financial, timeline and quality performance Organize and deliver a Post Project Review Provide effective risk management through identification, escalation, mitigation, and effective resolution of issues Execute projects autonomously, while successfully coordinating with cross-functional project teams as required to procure required resources and support Serve as a primary point of contact for clients and both internal and external stakeholders Proactively identify opportunities, provide recommendations, and drive improvements to maximize operational efficiency and implement scalable solutions Establish, strengthen, and expand client relationships, support development of new business opportunities and overall profitable revenue growth Assist in the hiring process of new team members and train them Contribute to the development of the knowledge and capability of the department, team, colleagues in industry, and technology advancements. Required Skills and Competencies: Exceptional leadership, interpersonal, and relationship-building skills Effective written and verbal communication skills Effective use of platforms/systems to plan, organize, and prioritize to ensure the successful completion of projects Established expertise in project management skills and methodologies Outstanding teamwork and collaboration skills Demonstrated exceptional analytical, critical-thinking, problem-solving and decision-making skills Established competency in the use of business applications and collaboration tools, including but not limited to the Microsoft suite of applications (Outlook, Excel, Word, PowerPoint, SharePoint, Teams) and Google Workspace suite of products Solid understanding of data collection, annotation, and transcription activities in an AI setting Required Experience and Qualifications: 5+ years’ relevant project management experience or experience in other roles with similar responsibilities Experience managing AI ML data-related projects (including speech, text and computer vision data collection, data curation and annotation projects) Experience managing projects with crowdsourcing and remote resourcing solutions is a plus Experience working with a high-performance, collaborative, and constructive peer group Ability to apply technology in solving business problems Experience managing information technology, data management, or similar technical projects Demonstrated business English language proficiency Preferred Skills and Experience: PMP or equivalent certification Experience working in a multinational/multicultural virtual working environment Proficiency in working with support ticketing systems Experience in working in a cross-functional/matrix organization Fluency in a language other than English language Knowledge of scripting or command line tools is an advantage.

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8.0 - 10.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Project Portfolio Management . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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3.0 - 6.0 years

2 - 6 Lacs

Ahmedabad

Work from Office

Role Overview: We are seeking a dynamic and proactive Sourcing Specialist (Vendors and Crowd) to join our AI Team. In this role, you will be responsible for identifying, engaging, and delivering top talent for our global hiring needs. This position requires a hands-on expert in international sourcing, a strong communicator, and someone who thrives in a fast-paced, ever-evolving environment. Key Responsibilities: Proactively source and engage candidates using diverse channels including international job portals, social media (Facebook, Twitter, LinkedIn), referrals, internal databases, career pages, and on-ground efforts. Signing MOU with universities and colleges. Manage the end-to-end staffing lifecycle: sourcing, screening, coordinating interviews, offer negotiation, and onboarding. Build and maintain a pipeline of high-quality candidates for ongoing and future hiring needs. Collaborate with hiring managers and stakeholders to understand hiring demands and role requirements. Develop and maintain strong vendor relationships to supplement sourcing and hiring efforts. Generate and maintain regular reports on sourcing effectiveness, pipeline status, and hiring metrics. Stay updated on market trends, competitor hiring practices, and sourcing strategies. Work cross-functionally with internal teams to streamline and optimize talent acquisition processes. Troubleshoot and escalate staffing issues or challenges to senior management as needed. Participate in job fairs, hiring events, and other networking opportunities. Source from global geographies. Should be aware various platforms: Upwork, Fiverr, freelancers.com, Handshake etc Requirements: 3 to 6 years of proven experience in talent sourcing or talent acquisition, preferably in a AI/ML-based organization. Strong experience in international sourcing and hiring. Excellent sourcing techniques across multiple platforms and ATS systems. Strong communication and interpersonal skills. Analytical mindset with the ability to generate actionable sourcing reports. Comfortable working in a dynamic and globally distributed team. Nice to Have: Experience working in a high-growth startup environment. Knowledge of talent acquisition tools.

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3.0 - 8.0 years

0 - 2 Lacs

Hyderabad

Work from Office

Urgent! Part-Time Project Coordinator(Remote-Hyderabad, India) Manage project scope, timeline & budget, social media, lead gen, meetings Ensure client satisfaction through effective communication Coordinate resources, stakeholders Flex hrs. Apply Now

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

Work from Office

Do The candidate must have either played Product Development role for a reputable Product Company , like Google and its partnership . Should be well versed in the Application & cloud products from Google. - Should be able to Lead practice, own Strategy & execution - Build Assets - Own GTM/ Field initiatives - Should be well versed with the emerging trends, IT/business drivers for products and solutions development, crowd sourcing approachesin open source cloud platforms. - Good execution understanding of Cloud based application development using Google Technologies. - Must be able to handle conversation & relationship at CXO levels - Candidate should possess excellent communication skills - Familiarity with global working modelIndustry Leadership - Represent Wipro brand in various industry/vendor forums and events - Build connects with Business/IT Leadership and Industry Analysts Innovation & Product Engineering - Contribute towards Practice development strategy, methodology, and execution as per demand. - Market intelligence, industry outlook, conceptualize and assist in designing new solutions - Ideation of disruptive / future proof solutions to enable growth Alliances - Work with Google alliance teams and develop joint solutions - The candidate must have a background of Product Development role andwell versed in the Application & cloud products from Google. - Should be able to Lead practice, own Strategy & execution - Own GTM/ Field initiatives - Should be well versed with the emerging trends, IT/business drivers for products and solutions development, crowd sourcing approachesin open source cloud platforms. - Good execution understanding of Cloud based application development using Google Technologies. - Must be able to handle conversation & relationship at CXO levels - Candidate should possess excellent communication skills - Familiarity with global working modelIndustry Leadership - Represent Wipro brand in various industry/vendor forums and events - Build connects with Business/IT Leadership and Industry Analysts Innovation & Product Engineering - Contribute towards Practice development strategy, methodology, and execution as per demand. - Market intelligence, industry outlook, conceptualize and assist in designing new solutions - Ideation of disruptive / future proof solutions to enable growth Mandatory Skills: Automotive. Experience:3-5 Years.

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Azure Cloud Workload Security . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

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0 years

0 Lacs

Mumbai Metropolitan Region

Remote

WorldQuant develops and deploys systematic financial strategies across a broad range of asset classes and global markets. We seek to produce high-quality predictive signals (alphas) through our proprietary research platform to employ financial strategies focused on market inefficiencies. Our teams work collaboratively to drive the production of alphas and financial strategies – the foundation of a balanced, global investment platform. WorldQuant is built on a culture that pairs academic sensibility with accountability for results. Employees are encouraged to think openly about problems, balancing intellectualism and practicality. Excellent ideas come from anyone, anywhere. Employees are encouraged to challenge conventional thinking and possess an attitude of continuous improvement. Our goal is to hire the best and the brightest. We value intellectual horsepower first and foremost, and people who demonstrate an outstanding talent. There is no roadmap to future success, so we need people who can help us build it. About Worldquant Braintm BRAIN is a group within WorldQuant similar to a traditional B2C fintech setup. Our mission is to simplify quant finance and provide global remote-work opportunities to participants, while they learn quant finance, AI and ML concepts. WorldQuant Brain provides an advanced crowdsourcing platform for external participants to contribute signals, data, and more. The Role: WorldQuant is seeking exceptional individuals to join as AI Researchers. In this full-time role, you will work in of Artificial Intelligence (AI) and Large Language Models (LLMs), applying techniques to develop quantitative models for WorldQuant’s BRAIN platform. As Part Of This Role, You Will Conduct research in AI and LLMs, experimenting with advanced architectures such as Transformer models, Reinforcement Learning, and Generative AI. Design, train, and fine-tune LLMs and other AI models to extract insights, and generate signals Apply AI concepts to create and enhance alphas on the BRAIN platform. Analyze large-scale financial datasets to seek to uncover patterns and build models using statistical, mathematical, and machine learning techniques. Collaborate with platform development teams to design and test new functionalities and datasets. Stay updated on the latest advancements in AI and LLM research, identifying opportunities to integrate them into quantitative finance applications. What You’ll Bring Technical Expertise: Strong knowledge and hands-on experience in AI, Machine Learning (ML), and LLMs; proficiency in Python and C++; familiarity with PyTorch or TensorFlow. Quantitative Skills: Solid foundation in mathematics, statistics, and quantitative modeling; experience with financial datasets is a plus. Educational Background: Bachelor’s or advanced degree in Computer Science, AI, Mathematics, Financial Engineering, or related fields from a leading university. Research Mindset: Creative problem solver with a passion for experimentation and unsolved challenges; strong interest in financial markets. Collaborative Skills: Ability to work in a team-oriented culture; excellent communication and presentation skills in English. [1] WorldQuant defines alphas as mathematical models that seek to predict the future price movements of various financial instruments By submitting this application, you acknowledge and consent to terms of the WorldQuant Privacy Policy. The privacy policy offers an explanation of how and why your data will be collected, how it will be used and disclosed, how it will be retained and secured, and what legal rights are associated with that data (including the rights of access, correction, and deletion). The policy also describes legal and contractual limitations on these rights. The specific rights and obligations of individuals living and working in different areas may vary by jurisdiction. Copyright © 2025 WorldQuant, LLC. All Rights Reserved. WorldQuant is an equal opportunity employer and does not discriminate in hiring on the basis of race, color, creed, religion, sex, sexual orientation or preference, age, marital status, citizenship, national origin, disability, military status, genetic predisposition or carrier status, or any other protected characteristic as established by applicable law.

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8.0 - 10.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Job description: Job Description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery ͏ Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks ͏ - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with the team to identify improvement opportunities and initiatives to further improve quality, delivery speed and productivity parameters - Drive value adds and BVMs; ensure management showcases them to customer in MRM & QBR to drive growth - Plan and conduct periodic idea campaigns to generate new solutions to the problems/ define better ways of working - Drive and deploy Knowledge Management and sharing - Contribute in internal knowledge sharing initiatives at Wipro by driving internal training sessions, best practices, learnings, value adds and BVMs and deploys best practices in various projects within own account - Deploy the Wipro's knowledge management portal across the account and monitor & track trainings - Capability Development and Talent Pipeline Creation - Demand forecasting in line with business requirements - Anticipate attrition and ensure right talent supply chain to deliver the project - Spearhead quarterly demand forecasting and resource planning aligned to project requirements - Create and deploy a workplan to fulfil the required demand from all the talent channels including external (lateral, contractors etc) hiring in coordination with WMG/ CWMG and Talent Acquisition team - Anticipate new skills/ upcoming technologies required to deliver the project and ensure the team is trained or right talent is inducted into the project as per the skill requirements - Drive 100% compliance on trainings and upskilling requirements - Prioritize and identify essential and upcoming technical skills required across programs/ projects to facilitate and drive right supply chain - Drive towards 100% mandatory training compliance for the target population within an account - Plan and drive rotations for seed positions and ensure replacement plan to be arrived ahead of rotations - Quarterly connect with critical talent to understand their career aspirations and create their learning maps along with project managers and HRBP - Fresher engagement program - Ensure a stable arrangement and assimilation of rookie within accounts in coordination with competency group team (classroom trainings/ e-learning, certifications, on the job training etc) - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Talent Management - Ensure adequate onboarding and training for the team members to enhance capability & effectiveness - Build an internal talent pool and ensure their career progression within the organization - Manage team attrition - Drive diversity in leadership positions - Performance Management - Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports - Ensure that the Performance Nxt is followed for the entire team - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Facilitate rewards and recognition to acknowledge the high performers in the team ͏ Deliver 1. Delivery Management – Client satisfaction PCSAT, Brand score, no. of customer references, SDR/ QBR %, Pulse % satisfied (top 2 box), Zero surprise delivery escalation from the customer, adherence to project charter 2. Delivery Management – operational efficiency Contractual adherence %, Quality index, Utilization %, cost of delivery target, overdue indent, 100% SLA compliance, PEI % target, 100% usage of click to bill, % SAP loss for T&M projects 3. Delivery Management – Financials Revenue target achievement, Operating margin %, leakage from OB to revenue, revenue per employee, CR realization target, process exceptions to be minimized, bench cost % of total cost, underrun % target for FPP projects, effort saving through NG-1, NG-2 initiatives 5. Capability Building % attrition, critical talent attrition%, % trained on new age skills, % of team trained in necessary behavioural skills, diversity ratio, % localization targets by market, billable rookie ratio, rookie/NJNB assimilation TATs, offshore mix 6. Team Management Team attrition %, Employee satisfaction score ͏ Mandatory Skills: Data Governance . Experience: 8-10 Years . Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.

Posted 3 weeks ago

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