14 Crosstechnology Infrastructure Jobs

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Your expertise helps in proactively monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring smooth operations and client satisfaction. You manage work queues, address incidents and requests within SLAs, and collaborate with teams and clients for second-level support and efficient problem resolution. Your meticulous execution of changes, contribution to change management, and focus on quality and automation enhance service efficiency. Qualifications Required: - Moderate-level experience in managed services ...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, your role is crucial in maintaining our clients" IT infrastructure and systems. You will proactively monitor, identify, investigate, and resolve technical incidents and problems to ensure smooth operations. Your responsibilities include: - Managing work queues, addressing incidents and requests within SLAs, and updating tickets with actions taken. - Identifying, analyzing, and logging issues to prevent escalations and maintain service quality. - Collaborating with other teams and clients to provide second-level support for efficient problem resolution. - Executing changes meticulously, mitigating risks, and contributing to the...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. - Manage work queues, address incidents and requests within agreed SLAs, and update tickets with the actions taken. - Identify, analyze, and log issues before they escalate to maintain service quality. - Collaborate closely with other teams and clients to provide second-level support, ensuring se...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, your role is crucial in maintaining clients" IT infrastructure and systems. You will proactively monitor, investigate, and resolve technical incidents and problems to ensure smooth operations. Your responsibilities include: - Managing work queues, addressing incidents and requests within agreed SLAs. - Updating tickets with the actions taken and logging issues to prevent escalation. - Collaborating with other teams and clients to provide second-level support. - Executing changes meticulously, contributing to the change management process with detailed documentation. - Auditing incident and request tickets for quality, recommen...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. - Manage work queues, address incidents and requests within agreed SLAs, and update tickets with the actions taken. - Identify, analyze, and log issues before they escalate to maintain service quality. - Collaborate closely with other teams and clients to provide second-level support, ensuring se...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. - Manage work queues, address incidents and requests within agreed SLAs, and update tickets with the actions taken. - Identify, analyse, and log issues before they escalate to maintain service quality. - Collaborate closely with other teams and clients to provide second-level support, ensuring se...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, your role is crucial in maintaining the IT infrastructure and systems for the clients. You will be responsible for proactively monitoring, identifying, investigating, and resolving technical incidents and problems to ensure the smooth running of operations. Your contribution will be key in restoring services promptly and ensuring client satisfaction. Key Responsibilities: - Manage work queues, address incidents and requests within agreed SLAs, and update tickets with the actions taken. - Identify, analyze, and log issues to prevent escalations, thus maintaining service quality. - Collaborate with other teams and...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining the clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You will be the go-to person to restore services and ensure client satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you will be instrumental in maintaining service quality. Collaborating ...

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining the clients" IT infrastructure and systems. Your expertise will help in proactively monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring smooth operations. You will be the go-to person for restoring services and ensuring client satisfaction. Your typical day will involve managing work queues, addressing incidents and requests within SLAs, and updating tickets with actions taken. Collaboration with other teams and clients for second-level support will be crucial for efficient problem resolution. Key Responsibilities: - Proa...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Your expertise ensures smooth operations by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. Your dedication to restoring services promptly contributes to our clients" satisfaction. Your day involves managing work queues, addressing incidents within SLAs, and updating tickets with actions taken. By identifying and resolving issues before escalation, you maintain service quality. Collaboration with teams and clients for second-level support is crucial for efficient problem resolution. Executing ch...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. Embracing diversity and inclusion, it's a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities, and expanding skills and expertise. Encouraged to further your career within the global team, prepare for future advancements. As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Proactively monitor, identify, investigate...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise helps keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You are the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you are instrumental in maintaining service quality. You collaborate closely with other teams...

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, you are renowned for your technical excellence, leading innovations, and making a difference for your clients and society. The workplace embraces diversity and inclusion - a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. The encouragement is to take every opportunity to further your career within the great global team at NTT DATA. As a Cross Technology Managed Services ...

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate clo...