3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining the clients" IT infrastructure and systems. Your expertise will help in proactively monitoring, identifying, investigating, and resolving technical incidents and problems, ensuring smooth operations. You will be the go-to person for restoring services and ensuring client satisfaction. Your typical day will involve managing work queues, addressing incidents and requests within SLAs, and updating tickets with actions taken. Collaboration with other teams and clients for second-level support will be crucial for efficient problem resolution. Key Responsibilities: - Proa...

Posted 3 days ago

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Cross Technology Managed Services Engineer (L2) NTT DATA

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Your expertise ensures smooth operations by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. Your dedication to restoring services promptly contributes to our clients" satisfaction. Your day involves managing work queues, addressing incidents within SLAs, and updating tickets with actions taken. By identifying and resolving issues before escalation, you maintain service quality. Collaboration with teams and clients for second-level support is crucial for efficient problem resolution. Executing ch...

Posted 1 month ago

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MS Senior Engineer - Storage L2 NTT DATA

2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. Embracing diversity and inclusion, it's a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities, and expanding skills and expertise. Encouraged to further your career within the global team, prepare for future advancements. As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining clients" IT infrastructure and systems. Proactively monitor, identify, investigate...

Posted 1 month ago

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MIS Executive L2 NTT DATA

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise helps keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You are the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analyzing, and logging issues before they escalate, you are instrumental in maintaining service quality. You collaborate closely with other teams...

Posted 1 month ago

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MS Engineer- L2-Windows NTT DATA

3.0 - 7.0 years

0 Lacs

maharashtra

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, you are renowned for your technical excellence, leading innovations, and making a difference for your clients and society. The workplace embraces diversity and inclusion - a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. The encouragement is to take every opportunity to further your career within the great global team at NTT DATA. As a Cross Technology Managed Services ...

Posted 1 month ago

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Senior Engineer, L2 Backup NTT DATA

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate clo...

Posted 2 months ago

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