782 Crossfunctional Collaboration Jobs - Page 25

We have an exciting opportunity for a Manager IT-MES & L2 project coordinator at our Halol/Baska(Gujarat) location. As a seasoned professional with 7-9 years of experience in the pharmaceutical industry, you will be responsible for overseeing Manufacturing Execution Systems (MES) and L2 integration. Your role as the Site Project coordinator for MES Implementation will involve coordinating all MES-related activities at the Halol / Baska sites. It is essential that you provide dedicated full-time support to the project to ensure smooth execution, alignment with the global MES strategy, and timely delivery of milestones to enhance manufacturing efficiency, compliance, and digital transformation. Collaboration with internal teams including QA, IT, SAP, business users, and L2 integrations, as well as external vendors and infrastructure leads, will be a key aspect of this role. Your responsibilities will encompass stakeholder management, managing project timelines, risks, and dependencies, ensuring infrastructure readiness, facilitating change management, and maintaining compliance with site validation and quality standards. As the single point of contact for MES implementation at the site, you will play a critical role in driving collaboration and successful deployment. It is crucial to ensure adherence to global regulations such as FDA 21 CFR Part 11, EU GMP, GAMP5. Previous experience with Werum (Korber Pharma) for the pharma industry is highly desirable. Your main areas of responsibility will include: - Project Coordination: Leading and coordinating all MES implementation activities at the site to ensure alignment with the global MES strategy. - Stakeholder Management: Serving as the single point of contact for site-level stakeholders, including QA, QA IT, IT, SAP, and business users (Production & Engineering). - Vendor & Partner Collaboration: Working closely with MES vendors, infrastructure teams, and integration partners to ensure smooth execution. - Timeline & Risk Management: Managing project schedules, tracking milestones, identifying risks, and implementing mitigation plans. - Infrastructure & Readiness: Ensuring site infrastructure (network, servers, systems) is ready and validated for MES deployment. - Compliance & Validation: Overseeing adherence to site quality standards, IT validation (CSV), and regulatory requirements. - Communication & Reporting: Maintaining clear and timely communication with the Global Project Manager and other stakeholders; providing regular updates and escalating issues as needed. - Change Management: Facilitating change control processes and supporting user readiness and adoption. To qualify for this role, you should hold a Bachelor's degree in Engineering, Information Technology, Computer Science, Production, Pharmaceutical Sciences, or a related technical field. A Master's degree (e.g., MBA, M.Tech, M.Pharm) with specialization in Project Management, Operations Management, Industrial Automation, or Pharmaceutical Technology is preferred. Specific certifications such as PMP for structured project execution and GAMP5 or CSV Training for compliance in regulated environments are advantageous. Ideally, you should have 9 to 10 years of experience managing IT or digital transformation projects, preferably in pharmaceutical manufacturing. Hands-on experience with MES platforms, L2/PLC systems, and SAP integration and Edge Cloud IoT is required. A proven track record in project planning, stakeholder coordination, and cross-functional team leadership is essential. Strong background in GxP compliance, CSV, and validation protocols (IQ/OQ/PQ) is crucial, along with experience working on the shop floor and with QA, IT, and business teams in a regulated environment. Your functional and behavioral skills should include strong project management expertise in IT/digital systems, knowledge of MES platforms, L2/PLC systems, and SAP integration, familiarity with GxP, CSV, and validation protocols, understanding of pharmaceutical manufacturing processes and shop floor operations, proficiency in stakeholder coordination and cross-functional collaboration, strong communication and interpersonal skills, proactive problem-solving and risk management, high attention to detail and compliance mindset, ability to work under pressure and manage multiple priorities, and a team-oriented approach with a focus on collaboration and accountability. Additional skills such as knowledge of data analytics tools, Edge Cloud deployment experience with IoT and IIoT, L2 integration with MES, MES integration with SAP, and understanding of network and databases would be beneficial for this role.,

Are you passionate about B2B marketing, CRM, digital transformation, and customer experience Do you thrive in a collaborative, fast-paced environment, balancing strategic thinking with hands-on execution This could be the opportunity you've been looking for. We are seeking a Manager - Lead Management, CRM & VOC to join our Customer Excellence - Marketing & Strategy team in the IMEA region. In this pivotal role, you will manage and execute CRM initiatives, marketing automation processes, and end-to-end Service Cloud and Enquiry Management operations. Additionally, you will lead the Voice of the Customer (VOC) program to capture and share customer insights across business units, ensuring these findings help shape future strategies. You will also be instrumental in the future deployment of Service Cloud and VOC programs across other IMEA countries, aligning with global teams and local SBUs to ensure consistent execution and continuous improvement. This role is critical to Henkel's digital transformation efforts, where you will oversee B2B platform operations, manage relationships with agencies, and collaborate with cross-functional teams to drive business growth and enhance customer experience across the region. Roles & Responsibilities: Service Cloud & Enquiry Management: - Oversee the end-to-end Enquiry Management process, ensuring inquiries are handled efficiently and providing excellent customer service. - Manage the Service Cloud system to ensure customer inquiries are tracked, resolved, and fed back into the CRM and VOC systems to improve future experiences. - Work with cross-functional teams to ensure smooth integration between CRM, Service Cloud, and other customer experience tools. CRM Strategy & Execution: - Develop and execute a comprehensive B2B CRM strategy for India, aligned with business objectives such as lead engagement, customer retention, repeat purchases, and improved funnel velocity. - Oversee the B2B CRM campaign calendar, collaborating with internal stakeholders and agencies to ensure efficient and impactful campaign execution. - Lead the future deployment of CRM strategies and campaigns across other IMEA countries, ensuring consistency and adapting to regional needs. VOC Program Management: - Lead the Voice of the Customer (VOC) program in alignment with the global VOC team, gathering customer feedback, analyzing trends, and identifying opportunities for improvement. - Conduct VOC sessions with local SBUs in India to share insights and findings, facilitating conversations on customer pain points and expectations. - Work with the Global Customer Experience team to ensure alignment of VOC activities across regions, sharing key insights and contributing to broader customer experience strategies. Although the role does not own improvement areas, you will play a key role in facilitating feedback sessions and ensuring actionable insights are shared with relevant teams. Marketing Automation & Campaign Management: - Use Marketo and other marketing automation tools to create, execute, and optimize lead nurturing campaigns that drive customer engagement and conversion. - Ensure the seamless integration of CRM, automation, and VOC data to drive personalized and effective campaigns across all customer touchpoints. - Continuously test and optimize campaigns to improve lead qualification, engagement, and ROI. Operations Management in India: - Lead and manage CRM and VOC operations in India, ensuring that all campaigns, processes, and tools are aligned with Henkel's regional and global standards. - Oversee daily operations, ensuring optimal performance of CRM campaigns, lead management, enquiry handling, and VOC initiatives within India. Cross-Functional Collaboration: - Align with local SBUs and the Global Customer Experience team to ensure consistent execution of CRM and VOC strategies across regions. - Work closely with internal teams (Marketing, Sales, Customer Service, Product Divisions, eCommerce, Tech) and external agencies to ensure seamless campaign execution and alignment on business objectives. Agency and Stakeholder Management: - Manage relationships with external agencies, ensuring timely delivery and high-quality execution of CRM campaigns and VOC reporting. - Lead cross-functional teams to ensure alignment on objectives, tracking, and performance measurement. Customer Segmentation & Insights: - Develop and implement advanced customer segmentation strategies that leverage VOC insights, CRM data, and market trends to create personalized campaigns. - Use data-driven insights to continuously refine customer journeys, optimize lead conversion, and improve overall campaign effectiveness. Skill & Qualification: - 5+ years of experience in digital transformation and customer experience, preferably in the B2B or manufacturing sector. - Hands-on experience with Salesforce Service Cloud, enquiry management systems, and CRM platforms. - Proficient in marketing automation tools (Marketo, Adobe, Salesforce). - Proven ability to lead VOC programs, analyze feedback, and present strategic insights. - Strong background in B2B marketing, with experience influencing both tech and business stakeholders. - Excellent project management and agency handling capabilities. - Demonstrated experience in multi-country roles with adaptability to regional market needs. - Strong communication and presentation skills for engagement with senior leadership. - Experience leading teams and driving cross-functional marketing programs. - Self-motivated with strong multi-tasking, budget management, and timeline adherence.,

You are seeking an experienced Finance SME with proficiency in billing, invoicing processes, and multi-country taxation. The ideal candidate will have a solid background in invoicing and billing processes, with expertise in tax compliance for countries like the US, UK, Australia (AU), and New Zealand (NZ). As a functional consultant, you will work closely with cross-functional teams to align testing objectives with business goals, enhance the overall testing framework, and ensure compliance with international taxation standards for a SaaS-based financial product. Qualifications: - MBA (Finance) or Chartered Accountant (CA) with 5+ years of experience. - Deep understanding of financial workflows, including invoicing, billing, and international taxation. Job Responsibilities: - **Proficiency in Invoicing/Billing Processes:** Manage and optimize billing workflows within a SaaS environment, ensuring they are efficient, scalable, and compliant. - **Tax Compliance:** - Deep understanding of tax regulations, including VAT, GST, and withholding taxes, for countries such as the US, UK, AU, and NZ. - Review and ensure the correct application of tax rules in billing systems for global customers. - Collaborate with tax teams to update systems with new tax rules and rates. - **Financial Services Software Expertise:** - Proficient in tools like Oracle NetSuite, Zoho, Freshworks, or similar SaaS platforms. - Working experience in setting up financial workflows within these tools, including tax calculations and reporting. - **Workflow Review & Implementation:** - Act as a functional SME to review invoicing and billing workflows before implementation. - Implement SaaS-based invoicing/billing frameworks and tools to streamline processes. - **Testing & Issue Resolution:** - Document, track, and resolve workflow defects and issues identified during testing. - Work closely with testers and developers to ensure proper resolution and integration of fixes. - **Cross-Functional Collaboration:** - Participate in workflow development discussions, contributing to sprint planning, stand-ups, and retrospectives. - Advocate for quality, compliance, and user satisfaction throughout the development lifecycle. - **Global Team Coordination:** - Work effectively with distributed teams to manage testing, implementation, and updates to financial workflows. - **Documentation & Reporting:** - Prepare detailed documentation on invoicing, billing, and taxation workflows for stakeholders. - Generate compliance reports for audits and regulatory filings across different countries. Skills & Competencies: - In-depth knowledge of invoicing and billing processes within SaaS platforms. - Expertise in multi-country taxation for the US, UK, AU, and NZ. - Analytical mindset with strong troubleshooting and problem-solving abilities. - Exceptional communication skills for articulating complex financial workflows and issues. - Ability to manage multiple projects independently or within a collaborative team environment. - Detail-oriented with a commitment to delivering high-quality, compliant solutions.,

You are an experienced and dynamic Regional Sales Head responsible for leading sales operations in the rapidly growing Aesthetic/ Hair industry. Your role involves driving sales growth, building strong client relationships, and developing innovative sales strategies for Aesthetic/ Hair products or services. As a strategic leader, you will manage a team, implement sales plans, and achieve revenue targets while prioritizing customer satisfaction. Your key responsibilities include developing sales strategies, leading and managing your team, achieving revenue growth targets, managing client relationships, conducting market research and analysis, collaborating across functions, building and developing teams, providing sales training, and managing performance effectively. To excel in this role, you should have a Bachelor's degree in Business Administration, Marketing, Sales, or a related field. An MBA or equivalent advanced degree would be advantageous. You must possess a minimum of 8-10 years of experience in sales leadership, with at least 5 years in the Aesthetic/ Hair, beauty, or healthcare industry. Your track record should demonstrate success in revenue generation and leading high-performing sales teams. In addition, you should have a deep understanding of the Aesthetic/ Hair industry, including knowledge of products such as skincare, cosmetic treatments, and medical devices, as well as the dynamics of the market. Your leadership skills should be exemplary, showcasing your ability to inspire and lead a a diverse team effectively. Strong decision-making, problem-solving, communication, negotiation, and presentation skills are essential for engaging with C-suite executives, doctors, clinicians, and high-net-worth individuals. Your success in this role will hinge on your ability to drive sales growth, foster client relationships, and lead your team to achieve and exceed revenue targets in the competitive Aesthetic/ Hair industry.,

You will play a vital role in contributing to the long-term growth of Abbott Nutrition products in your territory. Your primary focus will be on increasing awareness among Health Care Professionals regarding the crucial role of nutrition in enhancing quality of life, as well as highlighting the superiority of Abbott products compared to competitors. Your efforts will involve acquiring new business opportunities and expanding existing ones through an omnichannel approach that emphasizes customer engagement. By effectively engaging with Health Care Professionals, you will aim to instill confidence and loyalty towards Abbott brand products. Your responsibilities will include enabling the ethical field force to achieve regional and team Key Performance Indicators (KPIs). To achieve this, you will need to analyze market trends, category insights, and channel opportunities within your designated territory. Utilizing real-time omnichannel business intelligence, you will identify growth opportunities at the customer/account level. By leveraging business analytics and customer insights, you will continuously assess growth potential across the region and develop an omnichannel engagement strategy to position Abbott as the preferred brand. Moreover, you will be tasked with developing and executing account plans that align with the integrated customer engagement strategy. This will involve deploying marketing programs aimed at target customers and accounts through Medical Representatives. Your role will also entail providing ongoing coaching and feedback to Medical reps to enhance their customer engagement skills and proficiency. Furthermore, you will be responsible for advancing the digital knowledge and application capabilities of Medical reps through mentoring and coaching. Building and nurturing relationships with customers and accounts across various channels, including digital, remote/virtual, and face-to-face interactions, will be essential in promoting awareness and fostering loyalty towards Abbott brand products. Collaboration with cross-functional teams such as Marketing, Analytics, and Sales Force Effectiveness (SFE) will be crucial. By working together, you will gather and interpret customer and market behavior data to translate omnichannel engagement insights into actionable strategies. Additionally, your role will involve developing and expanding a network of Key Opinion Leaders (KOLs) within your territory to influence perceptions at all levels of an account, beyond just Health Care Professionals.,

As a Product Development & Sourcing Executive in the Fashion Apparel Retail industry, you will be responsible for managing the end-to-end product development process. This includes overseeing the journey of fashion apparel from initial concept to production, ensuring alignment with product and cost requirements. You will play a key role in identifying and sourcing suitable raw materials and trims, working closely with both domestic and international vendors to ensure timely and quality product delivery. Your role will also involve vendor development, where you will be required to evaluate and onboard new vendors based on their capabilities, quality standards, lead time, and pricing. Maintaining healthy vendor relationships will be crucial to ensure reliable sourcing and flexibility in the supply chain. Additionally, you will be responsible for managing follow-ups related to trims and accessories such as labels, tags, and buttons, ensuring their timely approvals, delivery, and inventory to avoid production delays. Collaboration with the Merchandising and Design Teams will be essential as you coordinate closely with them to understand seasonal product requirements and design expectations. Your role will require you to ensure product feasibility from both sourcing and manufacturing perspectives, contributing to the overall success of the product development process. To excel in this role, you should have 2 to 4 years of experience in a similar position within the Fashion Apparel Retail Industry. A strong understanding of the apparel production lifecycle and sourcing processes is essential, along with knowledge of fabrics, trims, garment construction, and the vendor landscape. Excellent communication and negotiation skills will be necessary, along with basic computer proficiency in tools such as MS Office, Excel, and Email. The ability to manage multiple product categories and timelines simultaneously will also be a key requirement for this full-time position. Benefits include Provident Fund, and the work schedule is during day shifts at the location in Bangalore.,

As a key member of our team, you will be responsible for the following key responsibilities: Strategic Leadership: You will define the overall logistics and supply chain strategy in alignment with the organization's goals. Your role will involve driving transformation initiatives to enhance cost-efficiency, agility, and scalability. Import & Export Operations: Your responsibilities will include overseeing all import and export operations to ensure timely, cost-effective, and compliant movement of goods. Additionally, you will be tasked with ensuring robust documentation, compliance with international trade laws, and port clearance efficiency. Domestic Logistics & Distribution: In this role, you will optimize transportation and distribution networks to ensure on-time delivery to customers and internal stakeholders. You will also manage logistics vendors and third-party providers to ensure service level adherence and cost management. Warehouse & Inventory Management: Your duties will involve developing and enforcing best practices in warehouse operations, space utilization, safety, and stock control. You will also oversee inventory forecasting, cycle counts, and reconcile stock variances with accuracy. Cost Management & Optimization: You will be responsible for analyzing logistics spend, identifying cost-saving opportunities, and implementing continuous improvement strategies. Additionally, you will evaluate and renegotiate vendor contracts for logistics and freight services. Regulatory Compliance & Risk Management: In this role, you will ensure adherence to local, national, and international logistics regulations and customs compliance. You will lead internal audits and corrective actions related to logistics operations. Cross-Functional Collaboration: Your role will involve coordinating with Production, Sales, Procurement, and Quality teams to align logistics with business operations. You will ensure seamless communication and data flow across departments for effective decision-making.,

As a Business Management Consultant in the Customer Success function of HCLSoftware, you will play a critical role in analyzing, recommending, and implementing strategies that drive customer retention, renewal growth, expansion, and improve operational efficiency. Working closely with senior leadership, business units, and cross-functional teams, your primary focus will be to enhance business processes, optimize organizational performance, and deliver measurable results through data-driven strategies. Your responsibilities will include conducting strategic analysis and planning to identify challenges, opportunities, and areas for improvement. You will provide recommendations to enhance renewal strategies that increase retention rates and align with business goals. Additionally, you will evaluate existing processes and workflows to recommend improvements in efficiency and productivity, collaborating with stakeholders to implement process changes that align with company goals. Furthermore, you will assist in managing organizational change by developing change management strategies that ensure smooth transitions, stakeholder and team buy-in, and adoption of new practices and technologies. Staying informed about industry trends, competitive landscape, and market dynamics will be crucial for guiding business strategy and product development decisions. You will also lead and coordinate projects aimed at improving business processes or introducing new initiatives, ensuring timely delivery within scope and budget. Collaboration with Sales, Marketing, Product, and Finance teams is essential to align on value messaging, product adoption, and pricing strategy for renewals. You will develop performance metrics and key performance indicators (KPIs) to track and measure business success, providing regular reports and actionable insights. Designing and implementing strategic engagement frameworks for key accounts expansion will also be part of your responsibilities. To qualify for this role, you should have a Bachelor's degree in Business Administration, Management, or a related field, with 7+ years of experience in business management consulting, preferably within the software or technology industry. Strong understanding of business operations, software solutions, and technology-driven processes is required, along with experience in process improvement methodologies such as Lean and Six Sigma. Excellent project management skills, communication, interpersonal skills, and proficiency in business intelligence tools, CRM software, and MS Office Suite are essential. Preferred skills include experience with enterprise software solutions or SaaS-based businesses, familiarity with Agile methodologies, experience in customer relationship management, and renewal strategy development. Holding consulting certifications like PMP, Lean, or Six Sigma would be advantageous for this role.,

As a Product Owner with 5-7 years of experience in US Healthcare, you will play a crucial role in bridging the gap between the Product Manager and the delivery team. Reporting to the Sr. Manager of Product, you will be responsible for aligning both parties towards common goals and the big picture of the enterprise and business. Your key responsibilities will include collaborating closely with Product Managers on scoping and priority issues on a regular basis. You will be part of a leading health information network in the United States, processing over 13 billion transactions annually and connecting more than two million healthcare providers and over two thousand technology partners to health plans nationwide. Working with a team of technology and business professionals in Bangalore, you will contribute to transforming healthcare delivery through innovation and collaboration. Your day-to-day activities will involve leading storyboarding by developing and prioritizing stories based on the overall business benefit and relative cost of each piece of work. You will act as the voice of the customer while keeping the big picture in mind to prevent unnecessary short-term product development trade-offs. Additionally, you will manage and groom the backlog, participate in release planning, monitor progress, conduct usability testing regularly, prioritize log defects, and participate in acceptance testing for every release. To be successful in this role, you should have 5-7 years of experience in US Healthcare, with expertise in RCM, Clearinghouse, EMR/EHR systems, Claims, and Patient Access. You should also possess 2-3 years of progressive work experience in a product role, strong analytical skills, excellent verbal and written communication skills, and experience building products in an agile environment. The interview process will include a Manager Resume Review, Technical Interview with the India Team, Technical Interview with US Stakeholders, and an HR Round. If you have a demonstrated mastery of using flowcharting tools, understand how to interpret business needs into application and operation requirements, and have a passion for agile methodologies and product management, we would like to hear from you.,

As a Warehouse Manager Operations & Quality, you will have the opportunity to take ownership of the quality, compliance, and continuous improvement initiatives at our primary warehouse and 3PL sites. Your role will involve collaborating with QA/RA, Customer Service, and 3PL teams to ensure that every site is audit-ready, processes are lean, and key performance indicators are consistently improving. Your responsibilities will include maintaining Standard Operating Procedures (SOPs), Good Distribution Practices (GDP) standards, temperature-controlled processes, traceability, Non-Conformance Report (NCR) and complaint investigations, as well as regulatory compliance to ensure audit readiness. You will be tasked with mapping current process flows from receiving to dispatch, organizing Kaizen/5S events, implementing SOP updates, and utilizing digital trackers to drive cost savings, improve accuracy, and reduce Turnaround Time (TAT). Additionally, you will be responsible for conducting monthly audits at 3PL sites, tracking Corrective and Preventive Actions (CAPA), monitoring service-level adherence, ensuring Environmental Health and Safety (EHS) compliance, and maintaining alignment with service partners. Managing warehouse Key Performance Indicators (KPIs) such as damage/expiry percentage, First Expired First Out (FEFO) adherence, pick accuracy, and cycle count variance will be a crucial part of your role to facilitate data-driven decision-making. Your role will also involve collaborating cross-functionally on new product launches, addressing temperature excursions, and participating in NCR/complaint investigations to ensure seamless team collaboration. The ideal candidate for this position should have 3-5 years of experience in a similar role and should be proficient in using MS Word, Excel (including V-lookup and pivot tables), and basic data visualization techniques.,

As an Associate in the Mid Market Sales team based in Bangalore, you will play a crucial role in driving sales in the FinTech space. This position goes beyond traditional sales execution, as we are seeking an individual who is eager to create a significant impact, is adept at both inbound and outbound selling, and can independently build and manage their own pipeline. Operating in a fast-paced and evolving environment, you will need to demonstrate clarity, focus, and a proactive approach to achieving outcomes. If you are passionate about the startup ecosystem and financial innovation, have a proven track record of proactive sales follow-ups, and excel in high-touch customer engagement, this role is tailored for you. We value individuals who bring fresh ideas to the table, embrace experimentation, iteration, and continuous improvement, and are comfortable working without rigid boundaries. Key Responsibilities: - Engage in both inbound and outbound sales activities, leveraging marketing-generated, partner-generated, and self-generated leads. You will be expected to proactively create and manage your pipeline. - Execute daily funnel activities, handling a significant number of leads and progressing them through structured discovery, demos, and follow-ups. - Conduct thorough sales discovery processes to deeply understand merchants" business models, cash flow, and banking needs. Your approach should be sharp, curious, and tailored to each interaction. - Take ownership of projects by identifying trends, opportunities, and implementing new initiatives or process enhancements beyond meeting quotas. - Focus on building long-term relationships with merchants, identifying opportunities for cross-selling and upselling, and ensuring customers derive maximum value from our solutions. - Collaborate effectively with cross-functional teams such as Operations, Product, Marketing, and Finance to facilitate deal closures and deliver exceptional merchant experiences. - Lead pricing and negotiation discussions with a strategic perspective, optimizing for long-term value and mutual benefit. Mandatory Qualifications: - Minimum of 2 years of B2B sales experience in SaaS, FinTech, Banking, or related industries. - Demonstrated outbound sales experience, including lead generation, nurturing, and closure. Strong storytelling, persuasion, and follow-up capabilities are essential. - Ability to work independently, demonstrate initiative, resourcefulness, and thrive in dynamic environments with rapidly evolving products and processes. - Strong analytical and consultative skills, with the ability to address objections effectively and turn them into valuable insights. - Excellent communication skills (both written and verbal), proficiency in CRM tools, and effective time management abilities.,

As an Associate (Operations) with 12 years of experience, your role will involve owning and managing the end-to-end operations of multiple growth programs. You will be a crucial execution pillar within the Growth vertical, ensuring smooth process flow, creating structured reports, and facilitating stable, scalable operations across functions. Your proficiency in Excel, process-driven approach, and ability to thrive in a fast-paced environment will be key assets in this role. Your responsibilities will include managing the day-to-day execution of various growth programs, maintaining operational consistency, timeliness, and accuracy throughout workflows. You will be responsible for designing and implementing structured processes to enhance scalability and reduce friction, as well as identifying and addressing operational gaps through continuous improvements. Data analysis and reporting will also be a significant aspect of your role, involving the creation and management of reports, trackers, and dashboards using Excel/Google Sheets, and analyzing performance data to drive process optimization. Collaboration with internal stakeholders across teams will be essential to ensure program alignment and successful execution. Clear documentation and regular status updates for leadership and partners will also be part of your responsibilities. To excel in this role, you should possess 12 years of experience in operations, program coordination, or support functions. Advanced skills in Excel/Google Sheets are a must-have, along with a strong attention to detail, process-oriented mindset, excellent organizational and time-management abilities, high ownership, accountability, and the capacity to manage multiple parallel workstreams effectively.,

The Senior Customer Success Manager plays a crucial role in the success of Contlo, a pioneering AI marketing platform dedicated to empowering modern businesses through generative AI technology. As a customer-centric individual with a passion for AI, your primary responsibility will involve ensuring the seamless onboarding and retention of customers, particularly in the D2C and Ecommerce sectors. Your responsibilities will include guiding new customers through the onboarding process, conducting training sessions to maximize platform utilization, and developing a deep understanding of customers" objectives and challenges. Serving as the main point of contact for customer inquiries and concerns, you will proactively engage with customers to identify opportunities for enhanced value and optimization. Collaboration with cross-functional teams such as Sales, Product, and Support is essential to advocate for customer needs and drive product improvements based on customer feedback. Your qualifications should include a Bachelor's degree in Business or Marketing, 5-6 years of customer-facing experience, strong interpersonal and communication skills, and a customer-focused mindset. If you are detail-oriented, organized, and have a background in SAAS startups with exposure to the D2C/Ecommerce industry, we invite you to bring your expertise and dedication to our team at Contlo. Join us in shaping the future of AI-driven marketing and customer success.,

The Lead Engineer position at Fontaine Specialized in Bangalore requires a candidate with a B.E./B.Tech./M.E/M.Tech. in Mechanical Engineering and a minimum of 6-10 years of experience, with at least 2 years of experience in leading teams and projects. Reporting to the Project Lead, this role involves managing projects and teams while handling individual deliverables. The role is predominantly focused on engineering activities such as detailed design, analytical calculations, tolerance stack-ups, creating manufacturing drawings, and reviewing FEA reports for Heavy Haul and Specialized Trailers. Key Responsibilities / Functions: - Execute and lead sustaining engineering projects, including designing, drawing creation, BOM restructuring, and product roll-out activities. - Create 3D models and engineering drawings using NX CAD software for Trailers. - Review designs, 3D models, and drawings to ensure they meet fit, form, and function requirements. - Participate in design reviews and provide technical expertise to product development programs. - Drive value analysis and value engineering (VAVE) by modularizing components based on analysis of commodity categories or supplier strategies. - Identify areas for improvement, troubleshoot technical issues, and propose design modifications for existing product lines. - Lead collaboration with cross-functional teams to ensure project goals are achieved. - Stay updated with the latest research and technology breakthroughs in sheet metal forming, welding, and casting processes. - Engage in continuous learning and professional development activities by attending training programs, workshops, and conferences. - Mentor trainee engineers and junior engineers on various technical skills as part of the lead role.,

As a Team Leader in the Non-Voice Process at Navi Mumbai, you will play a crucial role in leading and managing a team of customer service representatives. Your primary responsibilities will include guiding and supporting your team to achieve performance targets, deliver exceptional customer experiences, and drive business growth. With your expertise in customer relationship management and leadership, you will mentor team members, foster a collaborative team culture, and promote performance excellence. Your prior experience in the BPO or similar environment, especially in end-to-end process management within the travel and tourism industry, will be highly valued. Your key responsibilities will involve leading, motivating, and mentoring a team of customer service associates, typically comprising 10-15 members. You will create a positive team environment that encourages collaboration, communication, and accountability to enhance productivity and performance. By setting clear performance targets, delivering exceptional customer service, and establishing key responsible areas and performance indicators for the team, you will align objectives with company goals and priorities. Monitoring team performance against KPIs, tracking progress, and implementing strategies to address performance gaps will be essential. Additionally, you will coach team members on effective customer engagement techniques, problem-solving skills, and relationship-building strategies to enhance customer satisfaction and retention. In this role, you will analyze market trends, competitor activities, and customer feedback to identify opportunities, market segments, and process enhancements that support business growth. Conducting regular performance evaluations, one-on-one coaching sessions, and team meetings will be part of your routine. You will also identify training needs, skill gaps, and performance improvement opportunities, developing action plans to address areas for improvement. Ensuring adherence to service standards and operational procedures, while maintaining compliance with regulatory requirements and industry best practices, will be crucial. Collaboration with cross-functional teams, such as operations, training, quality, recruitment, marketing, and finance, to streamline processes, resolve issues, and optimize efficiency will also be a key aspect of your role. To qualify for this position, you should have a Bachelor's degree in Business Administration, Management, or a related field, along with at least 3 years of proven experience in customer service and team leadership roles within the BPO, travel and tourism, or consumer services industry. Excellent leadership, communication, and interpersonal skills are essential, as well as a result-oriented mindset and proficiency in using CRM systems, analytical tools, and Microsoft Office Suite. Adaptability, resilience, and a customer-centric approach to problem-solving and decision-making in a fast-paced environment will be valuable assets in this role. Joining us will offer you a competitive salary, exposure to international clients and services, opportunities for career growth and development, and a collaborative work environment that values innovation and teamwork. BVS Global, our company, is a pioneer in verification, attestation, visa, immigration, and BPO services, with a strong presence in over 100 countries. Our commitment to excellence and customer satisfaction drives our operations, making us an ideal place to further your career in team leadership within a dynamic and customer-focused industry.,

The Legal and Compliance (LSC) team at Navi plays a crucial role as a strategic partner to the business, ensuring alignment of the company's operations with legal and regulatory frameworks. This team offers comprehensive legal counsel in diverse areas such as corporate law, regulatory compliance, and risk management. With a focus on overseeing corporate governance, the team ensures adherence to statutory obligations and fosters effective board and shareholder engagements. Moreover, the team proactively manages compliance across various regulated sectors, adapting to changing regulatory environments. As a member of the Legal and Compliance team at Navi, your responsibilities will include: - **Contract Review and Management**: Overseeing the drafting, review, and analysis of complex commercial contracts. - **Policy Collaboration and Development**: Working closely with HR, Finance, Operations, Internal Audit, and other teams to develop and update company policies, ensuring legal compliance and alignment with organizational goals. - **HR and Employment Law Advisory**: Providing advice to HR and management teams on employment and labor law-related matters. - **Stakeholder Management**: Building and maintaining relationships with internal and external stakeholders, including senior management, external legal counsel, business partners, vendors, and regulatory bodies to facilitate effective communication and collaboration. - **Cross-Functional Collaboration**: Collaborating with various teams within the organization, such as finance, sales, and operations, to support business initiatives and address legal issues. - **Legal Research and Compliance**: Conducting comprehensive legal research and analysis on matters related to commercial contracts, employment law, and regulatory compliance to mitigate risks. - **Process Standardization and Optimization**: Developing and implementing efficient processes and procedures for contract review, including automation and standardization, to enhance productivity and reduce turnaround time. **Requirements**: - B.A., LL.B. (Hons.)/ J.D/ equivalent law degree from a recognized institution. - 2-4 years of post-qualification experience in commercial contract management, general corporate advisory, M&A/PE/VC transactions, or related fields. - Excellent written and verbal communication skills. - Ability to multitask and prioritize tasks in a fast-paced environment. - Strong analytical and problem-solving skills. - Ability to work independently. - Proficiency in Microsoft Office Suite and legal research tools. Join us at Navi, where we are revolutionizing financial services for a billion Indians through innovative and customer-centric products. If you are driven by ambition, perseverance, self-awareness, ownership, and integrity, and aspire to make a real impact through innovation, Navi is the place for you to thrive. We value excellence, adaptability, and a customer-first approach, and we are committed to driving success through collaboration and a culture of continuous improvement.,

As a member of the team at Abbott Nutrition, your primary goal will be to contribute to the long-term growth of our products in your assigned territory. This involves increasing awareness among Health Care Professionals (HCPs) about the crucial role of nutrition in enhancing quality of life and highlighting the superiority of Abbott products compared to competitors. By implementing a multichannel customer engagement strategy, your efforts will aim to secure new business opportunities and foster the growth of existing accounts. To excel in this role, you will need to have a comprehensive understanding of the market dynamics and category opportunities within your territory. By staying abreast of medical and nutritional science advancements, as well as keeping up with evolving healthcare trends and digital innovations, you will be well-equipped to educate a broad network of HCPs about Abbott products. Your responsibilities will include developing and executing multichannel customer engagement plans that drive demand for Abbott brand products and increase market share. Building and maintaining strong relationships with HCPs at various levels of influence will be crucial. Leveraging customer segmentation data and behavioral insights, you will tailor your engagement strategies to meet the unique needs of individual HCPs. Your goal will be to secure commitment from HCPs to recommend Abbott products by showcasing the impact of nutrition on patient quality of life and the benefits of Abbott products through consultative selling approaches. By defining and delivering a Unique Value Proposition from the perspective of HCPs, you will continuously engage with them through various touchpoints to uncover their priorities and needs. Your consultative sales calls will focus on expanding HCPs" knowledge of nutritional interventions, addressing objections, and gaining their commitment to recommending Abbott products. Additionally, you will establish clear customer plans to achieve coverage, frequency, and call rate objectives. Collaboration with cross-functional teams such as Marketing, Sales Force Effectiveness (SFE), and Customer Relationship Management (CRM) will be essential to support patient education on nutrition and Abbott brands. You will use data and insights from digital and omnichannel activities to refine HCP profiles and tailor engagement activities accordingly. Monitoring progress against customer and account objectives and ensuring compliance with regulatory expectations will also be part of your responsibilities. In summary, as a key member of the Abbott Nutrition team, your role will be instrumental in driving the growth and success of our products in your territory through strategic customer engagement, relationship building, and a deep understanding of the healthcare landscape.,

You have an exciting opportunity with McDonald's for the role of Manager, People Experience (Restaurant Digital Engagement) based in the India Global Business Services Office. As the Manager, you will play a vital role in deploying and executing change management strategies to ensure the successful adoption of new employee engagement and experience platforms among global restaurant staff. Your responsibilities will include overseeing the management of collaboration and engagement tools, creating and managing comprehensive documentation, collaborating with the Senior Manager to assess tool effectiveness, serving as a subject matter expert for employee engagement tools, and coordinating the adoption of new platforms through change management strategies. To qualify for this role, you should have a degree in Human Resources, Business Administration, Organizational Development, or a related field. Experience in Human Resources, Employee Experience, or Restaurant Digital Engagement is required, along with a strong understanding of global corporations and cross-cultural collaboration. Strong analytical, problem-solving, and communication skills are essential, along with knowledge of HR compliance, data privacy regulations, and learning management systems. Preferred qualifications include expertise in Restaurant Digital Engagement, technical knowledge in employee experience and digital engagement, strong business acumen, and the ability to influence others. You should also possess exceptional communication skills, a positive attitude, and a continuous improvement mindset. If you are a self-starter with a passion for driving employee engagement and experience in a global setting, this role at McDonald's could be the perfect fit for you.,

As a Product Manager, you will be responsible for leading the development and launch of innovative products to drive business growth and stay aligned with market trends. Your role will involve managing the product lifecycle, creating strategies, and ensuring seamless cross-functional collaboration to deliver impactful solutions. You will lead the product development process from ideation to launch, with a specific focus on mobility solutions. This includes creating detailed product roadmaps that are in line with organizational goals. Additionally, you will conduct market research, competitive analysis, and review customer feedback to inform product decisions. A key part of your responsibilities will be to develop financial models that assess product feasibility and return on investment. Collaboration with engineering, design, and marketing teams will be crucial for the successful delivery of products. You will also define pricing, positioning, and go-to-market strategies for new products, and monitor key performance indicators post-launch to ensure success. Managing workflows using tools such as Jira, Confluence, and Miro will be essential in your role. It will also be important to adapt strategies based on emerging mobility trends, including electric vehicles and connected cars. Occasional travel may be required for product reviews and stakeholder engagement. To excel in this role, you should have strong expertise in product management, strategy, and financial modeling. Proficiency in tools like Jira, Confluence, and Miro is required, along with excellent leadership, communication, and decision-making abilities. You should also have proven experience in cross-functional team collaboration, knowledge of marketing, sales, and customer insights, and familiarity with agile methodologies and sprint planning.,

The Group Product Manager will lead the strategic development and enhancement of our proprietary business intelligence platform, iSOCRATES MADTechAI, as well as other innovative products. This role demands a deep understanding of technology, strong analytical skills, and a collaborative mindset to evaluate product potential, oversee the product lifecycle, and ensure alignment with both client-partner and internal needs. Lead the strategic vision and execution of iSOCRATES MADTechAI, focusing on feature enhancements and user experience improvements. Conduct market research to identify customer needs within the AdTech, MarTech, and DataTech landscapes, translating them into actionable product requirements. Prioritize product features based on business impact, customer feedback, and technical feasibility. Oversee the entire product development lifecycle, including conception, design, development, testing, and launch phases. Utilize Agile methodologies (SCRUM, Kanban) to facilitate iterative development and continuous improvement. Manage roadmaps, timelines, and deliverables using tools like Jira, ensuring projects are on track and risks are mitigated. SaaS Development: Deep understanding of SaaS architecture, deployment, and lifecycle management. Cloud Platforms: Proficiency with cloud platforms (AWS required; Google Cloud and Azure preferred). AI and Machine Learning: Extensive experience with AI/ML concepts, tools, and frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and their application in product development. Data Engineering: Strong knowledge of data engineering principles, including ETL processes, data pipelines, and data modeling to ensure data integrity and availability for analytics. Data Analytics: Strong knowledge of data analytics, data warehousing, and business intelligence tools (e.g., SQL, Tableau, PowerBI, Sisense). Natural Language Processing (NLP): Familiarity with NLP techniques and applications in product features to enhance user engagement and insights. Microservices Architecture: Experience designing and implementing microservices architectures to enhance product scalability and maintainability. ReactJS Technologies: Proficiency in ReactJS and related frameworks to ensure seamless front-end development and integration with back-end services. Collaborate with engineering teams to define system architecture and design concepts that align with best practices in UX/UI. Ensure the integration of various technologies, including APIs, AngularJS, Node.js, ReactJS, and MVC architecture into product offerings. Strong hands-on experience in Product-Led Growth (PLG) strategies and Partner/Channel go-to-market approaches. Partner closely with the U.S. and India-based Partner Success teams to support pre-sales activities and customer engagement, acting as a subject matter expert in AdTech, MarTech, and DataTech. Facilitate communication between product, engineering, marketing, and sales teams to ensure cohesive product strategy and execution. Engage with external customers to gather feedback and drive product iterations. Design and implement client data analysis methodologies, focusing on data-driven decision-making processes relevant to AdTech, MarTech, and DataTech. Develop analytics frameworks that leverage data science principles and advanced statistical methods to derive actionable insights for clients. Monitor product performance metrics and develop KPIs to assess impact and identify areas for improvement, leveraging A/B testing and experimentation techniques. Establish and refine processes for product management, ensuring repeatability and scalability. Lead initiatives to enhance existing workflows, focusing on efficiency and effectiveness in product delivery. Create and present progress reports, updates, and presentations to senior management and stakeholders. Bachelors or Masters degree in Computer Science, Data Science, or a related quantitative field. MBA or specialized training in product management or data science is preferred. 12 to 20 years of experience in technology product engineering and development, with a minimum of 10 years in product management. Proven track record in managing complex products, especially in business intelligence or marketing technology domains. Strong proficiency in BI platforms (e.g., Sisense, Tableau, PowerBI, Looker, DOMO) and data visualization tools. Deep understanding of cloud platforms (AWS, Snowflake) and experience with database query languages (SQL, NoSQL). Expertise in API development and management, along with knowledge of front-end technologies (AngularJS, ReactJS, Bootstrap). In-depth knowledge of AI and NLP technologies, with experience in applying them to enhance product functionality. Strong background in data engineering, including ETL processes, data warehousing, and data pipeline management. Must have a strong understanding of digital advertising, including AdTech, MarTech, and DataTech technologies. Experience in B2C and B2B SaaS product development, particularly in customer journey mapping and email marketing. Strong analytical and problem-solving abilities, with a focus on data-driven outcomes. Excellent communication and presentation skills, capable of articulating complex ideas to diverse audiences. Collaborative and open-minded, fostering a culture of innovation and accountability. High energy and enthusiasm for driving product success in a fast-paced environment. Have extensive experience with Atlassian products including JIRA and Confluence. Have extensive experience with Product Management and Monitoring Software. Must be ready to relocate to Mysuru or Bengaluru.,

You will be joining our team as a skilled and innovative Design Engineer with expertise in liquid packaging machinery. Your primary responsibility will involve designing, developing, and enhancing machines utilized for filling and packaging various types of liquids such as water, juice, dairy, oil, and other fluid products. This role will require you to engage in mechanical design, CAD modeling, prototyping, and work closely with cross-functional teams, including manufacturing and quality control. Your key responsibilities will include designing and developing liquid packaging machines encompassing filling, sealing, capping, and labeling systems. You will be expected to create 3D models and detailed engineering drawings using CAD software such as SolidWorks, AutoCAD, etc. Additionally, you will play a crucial role in selecting and integrating mechanical components like pumps, valves, sensors, actuators, and servo systems. Collaborating with electrical, automation, and process engineers to ensure seamless machine integration will also be a vital aspect of your role. Conducting performance analysis and simulations to validate designs, providing technical support during machine assembly, testing, and commissioning, optimizing existing designs for cost reduction, reliability, and performance enhancement, and ensuring compliance with hygiene, safety, and industry-specific standards like GMP, FDA, and CE will be among your core duties. Maintaining detailed project documentation and design records will also be an essential part of your role. To qualify for this position, you should hold a Bachelor's degree in Mechanical Engineering, Mechatronics, or a related field, along with at least 1 year of experience in designing packaging machinery or similar industrial equipment. Proficiency in 3D CAD tools like SolidWorks, Inventor, CATIA, a strong understanding of fluid mechanics, pneumatics, and mechanical design principles, as well as knowledge of materials and manufacturing processes such as sheet metal, machining, and plastic injection molding are essential requirements. This is a permanent role with benefits including Provident Fund, a day shift schedule, yearly bonus, and the work location is in person.,

Qure.ai is a rapidly growing medical AI company dedicated to reshaping global health outcomes through cutting-edge artificial intelligence. With a mission to revolutionize healthcare delivery worldwide, Qure.ai develops impactful solutions in diagnostics, clinical decision support, and patient management. These innovative technologies have positively impacted over 32 million lives in more than 105 countries by enabling timely and accurate clinical decisions at scale. As an equal-opportunity employer, Qure.ai is committed to fostering a diverse and inclusive workplace. As a Product Intern on the Global Health team at Qure.ai, you will play a pivotal role in contributing to high-impact projects that drive the development of AI-driven healthcare solutions. Working closely with experienced product leaders, you will engage in analysis, concept validation, and structured thinking to shape the future of healthcare innovation. This position is ideal for individuals who are naturally curious, analytical, and passionate about leveraging technology to enhance lives. Your responsibilities will include: - Conducting strategic research and insights to understand user needs, product use cases, and market trends for identifying product opportunities. - Collaborating on special initiatives that explore new applications of AI or innovative product directions to address emerging healthcare needs. - Organizing and synthesizing data from pilots, user feedback, and internal brainstorming sessions into actionable formats to facilitate decision-making. - Assisting in translating early-stage ideas into product concepts by supporting scoping, feasibility assessments, and value mapping. - Working closely with cross-functional teams in product, clinical, and AI departments to ensure coordination and progress tracking. To excel in this role, you should meet the following requirements: - A final-year student or recent graduate in engineering, life sciences, public health, or related disciplines. - Possess a natural curiosity and structured approach to problem-solving. - Strong communication skills with the ability to simplify complex topics clearly and effectively. - Comfortable with ambiguity, adept at asking the right questions, and capable of working independently. Joining Qure.ai offers you the opportunity to be part of a dynamic organization, collaborate with industry experts, and grow professionally with a young and innovative company. You will receive competitive compensation and rewards while contributing to a diverse and inclusive workspace.,

As the Cluster Head Sales & Marketing (Critical Care) for two divisions, your key responsibilities will include: Sales Strategy & Execution: - Develop and implement sales strategies across both divisions to meet or exceed targets. - Forecast revenue, set quotas, track performance, and make necessary pivots. Team Leadership: - Lead and mentor sales representatives and specialists in both divisions. - Define objectives, coach teams, and cultivate a high-performance culture. Channel & Account Management: - Establish and maintain relationships with distributors, hospitals, and Key Opinion Leaders (KOLs). - Supervise distribution strategy and ensure hospital access for ICU and ventilator product lines. Market & Competitive Intelligence: - Analyze market trends and competitor activities to identify growth opportunities. - Influence product positioning, branding, and activation initiatives. P&L Management & Compliance: - Take ownership of the cluster budget, forecasts, and profitability while controlling costs. - Ensure compliance with the Uniform Code of Pharmaceutical Marketing Practices (UCPMP), medicomarketing norms, and regulatory standards. CrossFunctional Collaboration: - Collaborate with Marketing, Medical Affairs, Finance, Supply Chain, HR, and other teams to align strategies and execute integrated initiatives. If you require further condensation or adjustments in a specific format or for a particular location, feel free to communicate your preferences. Kindly share your updated CV at deep.gulabvani@cadilapharma.com for consideration.,

As the ideal candidate for this role, you will be a dynamic and entrepreneurial leader responsible for spearheading a Business Unit that operates at the intersection of technology, marketing, and operations. Your understanding of the digital marketing ecosystem, SaaS solutions, customer engagement, and operations will be crucial in driving the success of the business unit. Your primary responsibilities will include: - Taking ownership of P&L to drive revenue growth and profitability, ensuring strategic alignment with company-wide goals. - Developing and executing a market expansion & go-to-market strategy targeting core ICPs across key geographies like India, SEA, and US. - Building and leading a high-performing sales team to acquire, onboard, and expand partnerships with clients. - Collaborating with product and engineering teams to ensure the platform meets industry needs. - Working closely with customer success and support teams to maximize client value from the platform. - Establishing and nurturing relationships with key industry stakeholders, agencies, and technology partners. - Optimizing workflows for operational servicing, onboarding, and marketing fund management to enhance efficiency. To qualify for this role, you should have: - 10+ years of experience in Enterprise SaaS or digital marketing with a proven track record in revenue growth and business leadership. - Demonstrated ability to drive B2B sales, scale partnerships, and execute complex enterprise deals. - Experience in managing P&L, forecasting revenue, and enhancing operational efficiencies. - Strong leadership and stakeholder management skills, enabling effective cross-functional collaboration in a fast-paced environment. - A passion for technology-led innovation and operational excellence. Key Skills: - P&L management - Leadership - B2B sales - Data-driven decision-making - Operational efficiency - Partnership scaling - Ownership - Enterprise SaaS - Client relationship building - Stakeholder management - Revenue forecasting - Complex deal closing - Cross-functional collaboration - Digital marketing,

As a Product Manager at Rippling, you will play a crucial role in defining the product direction to solve customer problems effectively and efficiently. You will be responsible for developing a product roadmap, setting the product vision, strategy, and goals. Collaborating with cross-functional teams such as engineering, design, operations, legal, and compliance will be essential to ensure successful product development and launch. Your role will involve defining product requirements, creating detailed specifications, user stories, and wireframes to guide development, as well as participating in agile software development processes to ensure timely and budget-friendly product delivery. Communication with key stakeholders including customers, sales, marketing, and customer support will be vital to gather feedback and ensure the product meets their needs. To excel in this role, you should have at least 5 years of Product Management experience, be a self-starter with a bias toward action, and thrive in a fast-paced environment. Experience in scaling a successful product into new customer segments and use cases is preferred. Your ability to motivate and inspire teams, focus relentlessly on customers" needs, and take ownership and responsibility will be crucial. Exceptional interpersonal communication, relationship management, organizational, analytical, prioritization, and problem-solving skills are necessary. Additionally, alignment with Rippling's core values - Go and see, Decide quickly, Push the limits of possible is expected. Rippling highly values having employees work in-office to foster a collaborative work environment and company culture. For office-based employees, working in the office at least three days a week is considered an essential function of the role.,