9 Cross-Team Collaboration Jobs

Job Title: Global Communications Specialist Location : Remote in India Shift : 24x7 Team (can only hire someone thats 100% flexible on shifts) Want to be part of an amazing team, hell-bent on crafting a better future Were always looking for creative people who care! We are analysts. Creators. Designers. Doers. Dreamers. Explorers. Geeks. Hipsters. Leaders. Learners. Renegades. Seekers. Strategists. Visionaries. And we fundamentally believe that were better together. We believe in teamwork, fun, complex projects, diverse perspectives, and simple solutions. How about you Were looking for Global Communications Specialist with the passion and experience to design what matters one project at a time. The Global Communication Specialist plays a critical role in the resolution of technical, and escalated support incidents related to supporting customer development and deployments on the Azure Platform. This role provides on demand support to Azure customers around the world through various support offerings. You will be an integral team member and a true advocate for customer resolution, providing real-time solutions to a technical audience. In addition, the Global Communication Specialist is also the conduit for curating and publishing proactive notifications related to deployments, feature releases, retirements and more. The successful candidate should demonstrate strong written and verbal communication skills, customer satisfaction focus, and an excitement for technology. Beyond triaging escalations and managing critical situations, the candidate should be passionate about driving bigger impacts customer values, improving processes, and driving product feedback. What you will do: Review and triage customer and partner escalations via multiple channels (Social, Chat, and Technical Support) and determine appropriate communication plan and customer resolution path. Partner across various cross-functional teams and key stakeholders to ensure team is providing optimal customer experience each and every time. Partner with Service Engineering teams to determine customer impact and provide rapid communications to customers on Live Site incidents; providing ongoing communication and status updates throughout the incident lifecycle. Facilitate, curate, and publish multiple proactive notifications (service notifications, feature releases, retirements, and ad-hoc communications). Develop and share best practices and recommendations to improve efficiencies within the internal team. Identify root cause of escalations to drive long term resolutions. Contribute to the creation of future Microsoft support capabilities for the cloud. What you will bring: Excellent written and verbal communications skills are a must. Effective, polished interaction with customers, proven ability to quickly capture relevant information; explain next steps in resolving issues; communicate next steps and status; and inspire confidence. Demonstrated troubleshooting skills, cross-team collaboration, and critical thinking. Ability to influence people at all levels to drive resolution. Always look at problems with customer first solutions. High attention to detail, able to problem solve logically and think critically in mission critical situations. Passion for problem solving through the ability to self-learn, think critically, and have fun while doing it. Creative Problem Solving by driving innovative solutions. Thrive in ambiguous situations; effectively manage change; shift gears comfortably; decide and act without having the total picture; comfortable handling risk and uncertainty. Technical aptitude with a passion to learn. Support experience and experience with Azure or other cloud technologies is a plus. BA/BS Degree Communications or Computer Science is preferred or equivalent experience. Available to work critical cases as needed on a 24x7 basis and through an on-call model. Who you are: Passionate about technology, customer support and the cloud. Communicative, ability to influence, with strong interpersonal skills. Doer. You get your hands dirty, you are ambitious and love going deep your craft. Adaptable. Changes happens at lightning speed, you are flexible, enjoy challenge, and get behind new ideas. Polished. Client-facing and concise, ability to lead cross-team collaboration and interface with people of all levels. Compensation: 8-10LPA Show more Show less

Lead and scale Django backend features, mentor 2 juniors, manage deployments, and ensure best practices. Expert in Django, PostgreSQL, Celery, Redis, Docker, CI/CD, and vector DBs. Own architecture, code quality, and production stability.

Role & responsibilities Key Responsibilities: Test Strategy & Planning: Define and own the overall QA strategy for Linux bootloader and OS boot flows, covering U-Boot, UEFI, GRUB, and kernel boot stages. Develop comprehensive test plans for secure boot, verified boot, multi-stage bootloaders, initramfs, and handoff to user space. Automation Development: Design and implement automated test frameworks for validating bootloader and early kernel functionalities. Enable automated boot-time measurement, failure detection, and log capture across multiple hardware platforms (x86, ARM, RISC-V). Platform Coverage & Validation: Lead boot validation across multiple boards/SoCs including consumer electronics, laptops, embedded platforms, and virtual machines. Validate key features like fastboot, warm/cold boot, secure boot, fallback recovery, and fail-safe updates. Debug and Root Cause Analysis: Identify and isolate boot-time failures, crashes, hang-ups, or regressions using logs (earlyprintk, dmesg, serial/UART logs). Collaborate with kernel, firmware, and BSP teams to triage and fix boot issues across bootloader and kernel boundaries. Regression and Stability Testing: Build and manage continuous boot regression suites integrated into CI pipelines. Monitor boot-time KPIs (boot time, failure rate, update success) and drive quality improvements. Security and Recovery Testing: Validate Secure Boot, TrustZone, rollback protection, and platform attestation paths. Test boot recovery flows including A/B partition switching, watchdog triggers, and firmware failover mechanisms. Cross-Team Collaboration: Work closely with software development, hardware bring-up, and system integration teams to validate end-to-end boot paths. Documentation & Reporting: Deliver test reports, release sign-off reports, and maintain boot QA documentation and test case repositories. Preferred candidate profile Strong knowledge of Linux boot architecture, including U-Boot/UEFI, GRUB, Device Tree, kernel boot parameters, and init systems (init/systemd). Hands-on experience with embedded hardware bring-up, bootloader customization, and recovery path validation. Expertise in automation scripting (Python, Bash, or Shell) and working with CI/CD tools (Jenkins, GitLab CI). Familiarity with serial/UART consoles, dmesg, earlycon, bootchart, and power/boot profiling tools. Solid understanding of Secure Boot, TEE/TrustZone, cryptographic signature validation, and key management. Experience with tools like LAVA, OpenQA, or custom embedded QA automation frameworks. Proficient in reading kernel logs, analyzing boot failures, and correlating with hardware events. Understanding of A/B system updates, OTA workflows, and bootloader fallback mechanisms. Exposure to Yocto, Buildroot, or custom embedded Linux build environments

6+ yrs of exp. in Hyper-v cluster,MS cluster Administration,Hyper-V replication,S2D cluster, Azure stack HCI,Networking,Performance Tuning,Patch Management,Windows Upgrades into production environment,including customer facing/customer support roles.

Develop, customize, and support SAP ABAP programs and reports as per business requirements Design and implement enhancements, interfaces, forms, and workflows within the SAP environment Collaborate with functional teams to gather and analyze requirements Debug and resolve issues related to ABAP developments Participate in code reviews and ensure adherence to SAP best practices Provide timely support and maintenance of existing ABAP solutions Work closely with onshore teams to ensure smooth delivery and coordination

You will need design, test, and troubleshoot forms mapping solutions for tax compliance automation. You will need to gather tax form specifications and implement solutions in the most accurate and automated way possible. Working on the One Returns Forms Design team requires working with our worldwide teams to quickly overcome problems and to exceed internal and external customer expectations. You will report to Sr. Manager Engineering. This is a remote role. What Your Responsibilities Will Be Analyze tax forms and tax rates to map customer data to a tax form. Work with both the United States and India-based team to accomplish goals set forth. Understand the technical implementation of the tax forms, including the architecture and data model. Perform testing on completed work to ensure it meets Quality Assurance requirements. Work with multiple international teams to understand processes and capture our requirements. Support the Forms team in achieving their goals. Assisting the design team with research necessary for defining tax form requirements. What Youll Need to be Successful Minimum Qualifications: Graduate degree from accredited institution, 12+3/12+4 Experience: 5+ years

Develop and implement strategies to improve workflow and efficiency. Collaborate with cross-functional teams to optimize processes and enhance productivity. Maintain compliance with industry regulations and company policies. Troubleshoot and resolve any challenges that arise in day-to-day operations. Provide mentorship and training to junior team members when required. Stay updated with industry trends and implement best practices. Work closely with stakeholders to understand business needs and drive innovation.Requirements: Bachelor's degree in a relevant field (specific qualifications may vary by job role). Prior experience in a similar role is preferred. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Proficiency in relevant tools and technologies. Adaptability and eagerness to learn and grow in a fast-paced environment.

Develop and implement strategies to improve workflow and efficiency. Collaborate with cross-functional teams to optimize processes and enhance productivity. Maintain compliance with industry regulations and company policies. Troubleshoot and resolve any challenges that arise in day-to-day operations. Provide mentorship and training to junior team members when required. Stay updated with industry trends and implement best practices. Work closely with stakeholders to understand business needs and drive innovation.Requirements: Bachelor's degree in a relevant field (specific qualifications may vary by job role). Prior experience in a similar role is preferred. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Proficiency in relevant tools and technologies. Adaptability and eagerness to learn and grow in a fast-paced environment.

E-Com : Technical Coordinator & Operations Executive Key Responsibilities: 1. Technical Support: Coordinate with Technical Team for technical issues, ensuring that complex, recurring & day-to-day problems are resolved with minimal disruption to operations with the help of technical and operation team. Monitor and manage support Email, tickets, ensuring proper prioritization and quick resolution with the help of tech team. Good knowledge, learner and fast adapter of our internal systems, tools, etc. 2. Operations Management: Oversee day-to-day technical operations & Content updating for ensuring smooth functioning and seamless delivery of website services. Develop SOPs for support processes, ensuring efficiency and consistency. Track KPIs related to technical support and operational efficiency, driving improvements where necessary. Website Related Content and bank schemes updating and Management for the website. 3. Internal Coordination: Coordinate internal teams to facilitate rapid issue resolution, fostering a collaborative and effective environment. Conduct regular meetings with internal teams to understand their technical challenges, set priorities, and address it to technical team. 4. External Coordination: Serve as the primary point of contact for external agencies or partners regarding technical issues, escalating matters when necessary. Prepare technical documentation and communication for external agency, ensuring clarity and accuracy in all interactions. 5. Problem Solving: Identify, analyze, and resolve complex technical issues through proactive troubleshooting methods with the help of tech team. Implement root cause analysis and develop processes to prevent recurring issues, reducing downtime and improving customer experience on website. Continuously identify areas for process improvement and work on optimizing workflows and operational systems. 6. Reporting & Documentation: Maintain detailed and organized records of technical issues, resolutions, and External agency interactions. Generate regular reports on operational performance, ticket resolution metrics, and team satisfaction. Develop and update documentation, FAQs, and knowledge base articles to empowering seamless website purchase journey and reduce the volume of support requests. Skills: Good experience in technical operation support. Experience with operations management and coordination. Excellent problem-solving and critical-thinking abilities.• Good communication skills, with the ability to translate complex technical information into understandable terms. Proven ability to manage internal teams and external stakeholder relationships. Technical knowledge of [relevant technologies, systems, software, Content Management]. Ability to work in a fast-paced, ever-changing environment.