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2.0 - 3.0 years
0 - 1 Lacs
Gurgaon, Haryana, India
On-site
Key Responsibilities: Handle customer technical issues and build up working relationships at all levels. Coordinate with the sales team to ensure seamless support and service to the customer. Deliver solutions to resolve technical issues and escalate to the appropriate level if necessary. Negotiate and close technical specifications with customers. Manage Gorilla Glass businesses. Provide technical training to Finishers and TPMs. Develop knowledge of material, process, and/or equipment in focused areas of manufacturing or engineering. Problem solving and process improvement using structured problem-solving methods. Provide disciplined project leadership across multiple stages of innovation for new product, process, cost reduction, and capacity improvement initiatives. Manage project resources to achieve project deliverables and timeline. Travel Requirements: 50% travel (including international). Travel to team members to drive work streams and customers for direct interface. Experiences/Education - Required: Bachelor's degree in a technical field (Engineering degrees preferred). 5+ years of working experience in Mobile Consumer Electronics, IT industry, cover glass finishing, LCD, or Touch Panel businesses. 2-3 years of experience in account management, applications engineering, or engineering role closely supporting customers or new product development. Direct experience in taking early-stage products through qualification and design-in process. Required Skills: Dare to face challenges Self-motivated, particularly under pressure Fluent in reading, writing, and speaking English (Chinese capability is nice to have) Good communication and negotiation skills Problem-solving skills Analytical skills Ability to effectively organize, participate in, and lead cross-functional and diverse teams Ability to gain trust and cooperation from a diverse set of internal colleagues and external customers Strong planning, documentation, and process proclivity Comfortable in a changing work environment Team player with a collaborative mindset Soft Skills: Experience working with international teams - sensitive to cultural differences amongst customers and team members Establish direction and create commitment - involves others to gain commitment to the overall business direction Ability to build and maintain effective relationships with internal cross-functional teams and customers.
Posted 1 week ago
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