5 Cross-Functional Communication Jobs

About US DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customized to meet the unique needs of each client and is trusted by top companies around the globe. Job Summary We are seeking a highly skilled and experienced Project Manager with a strong background in the IoT domain to lead project execution, from proposal to delivery. This role acts as a strategic bridge between the Sales and Customer Success teams, ensuring client expectations are met through structured planning, seamless coordination, and timely execution. Key Responsibilities Lead and manage end-to-end IoT project lifecycles, from planning and proposal development to execution and delivery. Collaborate with Sales, Engineering, and Customer Success teams to translate client requirements into actionable project plans. Prepare detailed project proposals, cost estimations, and resource plans. Serve as the primary point of contact for internal teams and clients throughout the project lifecycle. Monitor project milestones, timelines, risks, and budgets to ensure successful delivery. Facilitate cross-functional communication to ensure smooth handovers and client satisfaction. Drive resolution of issues and ensure alignment across departments for optimal project outcomes. Requirements 10+ years of total experience, with a minimum of 3 years in the IoT industry (hardware or software projects). Proven track record of delivering complex projects on time and within scope. Strong experience in project proposal creation and cost estimation. Excellent organizational and leadership skills. Ability to manage multiple stakeholders and priorities simultaneously. B.Tech or M.Tech in Engineering or related field. Outstanding communication and interpersonal skills, with an ability to interface effectively with both technical and non-technical teams. Skills: risk management,resource planning,cross-functional communication,cost estimation,multi-project handling,budget management,milestone & kpi monitoring,end-to-end project delivery,technical documentation & planning,sla compliance,project management,risk & issue management,iot,cross-functional team coordination,problem solving,stakeholder management,proposal development,proposal planning Show more Show less

Technical Closure: Review and study architectural, tender, Convert these into proposal drawings in collaboration with consultants and architects. Obtain preliminary structural calculations for the proposed designs. Submit and get approval for preliminary calculations and proposal drawings. Coordinate the creation of die drawings based on new developments. Distribute approved technical documents (drawings, calculations) to internal teams (Sales, Production, PM, Estimation). Manage design changes throughout the project, coordinating with fabricators and consultants.

Coordinate import shipments for air and sea. Manage customer quotes, follow-ups, system entries, and operational coordination. Ensure billing accuracy and smooth cargo movement. Required Candidate profile Graduate with 5–7 years’ experience in air and sea import freight forwarding. Skilled in customer service, system use, invoicing, and coordination. Quick learner with product knowledge.

Job Summary Varuna Integrated Logistics Pvt. Ltd is looking for Business Analyst to join our dynamic team and embark on a rewarding career journey Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions. Leading ongoing reviews of business processes and developing optimization strategies. Staying up-to-date on the latest process and IT advancements to automate and modernize systems. Conducting meetings and presentations to share ideas and findings. Performing requirements analysis. Documenting and communicating the results of your efforts. Effectively communicating your insights and plans to cross-functional team members and management. Gathering critical information from meetings with various stakeholders and producing useful reports. Working closely with clients, technicians, and managerial staff. Providing leadership, training, coaching, and guidance to junior staff. Allocating resources and maintaining cost efficiency. Ensuring solutions meet business needs and requirements. Performing user acceptance testing. Managing projects, developing project plans, and monitoring performance. Updating, implementing, and maintaining procedures. Prioritizing initiatives based on business needs and requirements. Serving as a liaison between stakeholders and users. Managing competing resources and priorities. Monitoring deliverables and ensuring timely completion of projects.

Manage delegated customer service activities using Qualcomm systems (Oracle ERP, Rapid Response, SAP, Salesforce, Agile, etc.) including forecasting, order management, supply-demand changes, PCNs, RMAs, and export compliance. Support internal processes for new customer creation, contracts, order management, and forecast to shipment/return tracking. Handle SIP, distributor claims, pricing & quotes, master data management, and Salesforce administrative reviews. Track and report regional forecast accuracy and consumption to Customer Service and Sales teams. Proactively manage and monitor customer orders (purchase order entry, change orders, scheduling) and resolve issues pre-shipment. Support sales efforts related to demand changes, product compliance, and environmental requirements as delegated. Liaise with Quality, Engineering, RMA, Finance, analyze data, identify trends, and submit RMA requests as needed. Maintain thorough knowledge of all business systems, processes, and procedures; provide training to team members when requested. Perform other duties as assigned by the global Customer Service team. Job Specifications: Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams). Experience with Oracle ERP, Salesforce, Rapid Response, Demantra, SAP is advantageous. Strong analytical skills to identify root causes and provide feedback/solutions to complex problems. Adapt quickly to new systems, processes, and policies. Remain calm under pressure and maintain attention to detail. Excellent multitasking and prioritization skills; able to make quick, accurate decisions. Strong communication skills for clear, accurate interaction across cultures and mediums (in-person, written, teleconference). Demonstrated ability to collaborate inclusively, build trusting relationships, and represent the department in special projects. Education & Experience: Minimum 8+ years experience in Business Operations, Customer Service back office within technology industry; semiconductor industry preferred. Experience leading teams and people management. Master's degree in Business Management, Analytics, Supply Chain, or Operations. Proficient in planning, prioritization, and quality timely output. Positive attitude with willingness to learn and upskill in tools like Tableau, Power BI. Flexibility for evening calls for HQ reviews and transition meetings. Strong problem-solving, analytical, and conceptual skills. Excellent verbal and written communication skills.