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Social Media Manager Cloutgency

0.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Role Overview Manage social media presence to drive customer retention, community building, and brand loyalty for D2C brands. Focus on post-purchase engagement and creating long-term customer relationships. Key Responsibilities ? Retention-Focused Social Strategy Develop social media strategies that support customer retention objectives Create content calendars focused on customer education, community building, and loyalty Plan and execute customer success stories and user-generated content campaigns Implement social media customer service and support strategies ? Community Management Build and nurture online communities around D2C brands Manage customer interactions, reviews, and feedback a...

Posted 20 hours ago

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