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3.0 - 5.0 years
3 - 5 Lacs
Mumbai, Maharashtra, India
On-site
L2 Support Specialist will play a crucial role in providing advanced technical support and expertise, handle escalated issues, perform in-depth troubleshooting, and collaborate closely with other support tiers and technical teams to ensure timely resolution of complex problems Investigate and resolve escalated technical issues related to Microsoft Dynamics 365 modules, including CRM, Finance, Supply Chain Management, Sales, and Customer Service Serve as a point of escalation for unresolved issues from the first-level support team Collaborate with peers, senior support personnel, and development teams to address complex technical challenges and ensure timely resolution within established SLAs...
Posted 4 months ago
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