Customer Relationship Manager SRS SUITINGS LTD

3.0 - 7.0 years

0 Lacs

bhilwara, rajasthan

On-site

As a CRM Executive at SRS, you will play a crucial role in managing and enhancing client relationships with maturity, empathy, and strong communication skills. Your responsibilities will include: - Managing customer interactions through calls, emails, and meetings with professionalism and empathy. - Updating and maintaining client records using CRM software and Excel. - Understanding customer needs and providing timely solutions for a smooth client experience. - Generating, analyzing, and presenting customer reports and data insights. - Assisting the sales and service teams in maintaining strong client relations. - Effectively handling escalations and ensuring quick resolutions. - Supporting...

Posted 22 hours ago

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Customer Support Representative Helett Enterprise LLP

0.0 - 4.0 years

0 Lacs

kozhikode, kerala

On-site

As a Customer Support Executive at Helett Enterprise LLP, your role will involve handling inbound and outbound customer calls in a courteous and professional manner. You will be responsible for understanding and resolving customer queries, providing accurate information, and updating customer interaction records in CRM software. Additionally, you will need to coordinate with internal teams to ensure prompt issue resolution, deliver excellent service, and maintain a positive, solution-oriented approach in line with company policies. Key Responsibilities: - Handle inbound and outbound customer calls professionally. - Resolve customer queries and provide accurate information. - Update customer ...

Posted 23 hours ago

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