237 Crm Tools Jobs - Page 6

KEY RESPONSIBILITIES: Marketing Strategy: Develop and execute marketing plans and campaigns to promote our design and development services. Content Creation: Content Creation and Social Media Management: Create compelling content to cultivate our social media presence over LI, Facebook, X etc. Monitor and analyse the performance of these marketing campaigns, providing regular reports and recommendations for improvement. Lead Generation: Identify and target potential clients through various marketing channels, including digital marketing, events, and partnerships. Market Research: Conduct market research to identify new opportunities, trends, and competitive analysis. Brand Management: Ensure consistent brand messaging across all marketing materials and platforms. Collaboration: Work closely with the sales and development teams to align marketing efforts with business goals. Events & Webinars: Plan and execute events, webinars, and other promotional activities offline and online to showcase our services and expertise. QUALIFICATIONS: Bachelor's degree in Marketing, Business Administration, or a related field. MBA (Preferred) 2-3 years of experience in marketing, preferably in the software development or IT services industry. Strong understanding of digital marketing, including SEO, SEM, social media, email marketing, and content marketing. Excellent written and verbal communication skills. Exposure or knowledge of marketing software and tools, such as Google Analytics, HubSpot, MailChimp, etc. Creative thinking and problem-solving abilities. Strong analytical skills with the ability to interpret data and make data-driven decisions. Ability to work independently and as part of a team in a fast-paced environment. Preferred Skills: Exposure or Knowledge with graphic design tools such as Adobe Creative Suite (Photoshop, Illustrator). Familiarity with software development processes and terminology LOCATION : Work from office- Hyderabad.

People Smart is hiring an Academic Counselor to guide students on career choices. Must have excellent English, a graduate degree, and good communication skills. Prior counseling experience preferred. Required Candidate profile Bachelor’s degree with strong English skills. Experience in counseling/edtech/customer service preferred. Good with MS Office, CRM tools, and strong interpersonal skills to guide students effectively. Perks and benefits Salary with performance-based incentives

Key Responsibilities: Interact with premium customers through calls and chats Provide prompt and effective solutions to queries and concerns Maintain a high standard of service quality and customer satisfaction Accurately log all customer interactions in CRM tools Work closely with internal teams for escalations and resolution Meet daily performance targets and quality benchmarks Candidate Profile: Excellent spoken and written English skills Graduate / Undergraduate Prior experience in handling international premium clients is preferred Customer-first approach with attention to detail Proficient in multitasking and using service tools Immediate joiners preferred

The Telecom Sales Coordinator provides administrative and operational support to the sales department, coordinating between internal teams, clients, and vendors. Their main focus is to streamline sales processes, manage client information, prepare

Key Responsibilities: Manage inbound and outbound communication via phone, email, and chat with international customers Resolve complex queries related to products, services, data analysis, or knowledge-based tasks Maintain accurate documentation and update client records Follow client-specific guidelines and adhere to quality standards Collaborate with cross-functional teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent verbal and written English skills Graduate or undergraduate degree holders Experience in international BPO or KPO preferred but freshers can apply Comfortable working in rotational shifts including night shifts Strong analytical, multitasking, and problem-solving skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls, emails, and chats with international customers Resolve customer queries related to products, services, billing, and accounts Maintain accurate and timely documentation of customer interactions Follow client guidelines and adhere to quality standards Collaborate with internal teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent spoken and written English skills Graduate or undergraduate degree holders Prior experience in international BPO preferred but freshers can apply Comfortable working in rotational and night shifts Strong problem-solving and multitasking skills Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound customer calls and emails Resolve customer queries related to products, services, and accounts Maintain accurate records of customer interactions in CRM systems Adhere to company policies, quality standards, and performance targets Collaborate with team members to achieve service goals Adapt to rotational shifts including night duties Candidate Profile: Open to freshers and experienced candidates Good command over spoken and written English Graduate or undergraduate eligible Strong multitasking and problem-solving skills Willing to work in shifts and flexible timings Immediate joiners preferred

Key Responsibilities: Handle inbound or outbound customer interactions via phone email or chat Deliver accurate and efficient support in areas such as data services customer service or technical processes Maintain up-to-date records and ensure compliance with client guidelines Collaborate with internal teams to resolve issues and enhance client satisfaction Achieve performance metrics including quality accuracy and turnaround time Adapt quickly to changing processes and client requirements Candidate Profile: Proficiency in English for both spoken and written communication Graduate or undergraduate with strong analytical and customer service skills Prior experience in international KPO or BPO processes is an advantage Willing to work in rotational or night shifts Strong attention to detail with the ability to multitask Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound calls or chats related to flight bookings or ride requests Assist customers with itinerary changes, cancellations, refunds, billing, and technical issues Ensure high customer satisfaction through effective problem-solving and communication Maintain records of customer interactions using internal tools and CRM systems Adhere to process guidelines, call quality standards, and daily targets Candidate Profile: Excellent fluency in English (verbal and written) Prior experience in international voice or blended processes preferred Quick learner with strong multitasking skills Comfortable with night shifts and rotational work schedules Undergraduate/Graduate Freshers with strong communication skills may also apply Immediate joiners preferred

We are hiring Customer Service Representatives for our International Process. The role involves engaging with customers across global markets to resolve queries, provide product or service information, and deliver a seamless support experience while meeting quality benchmarks. Key Responsibilities: Manage customer interactions across voice or non-voice platforms Deliver accurate solutions with clarity and professionalism Maintain detailed records of each interaction in the system Adhere to international communication standards Achieve performance targets while ensuring customer satisfaction Candidate Profile: Excellent command over English language Ability to handle customer concerns with patience and confidence Comfortable working with global customers Undergraduate or Graduate candidates eligible Freshers or experienced professionals welcome Immediate joiners preferred

Key Responsibilities: Handle inbound/outbound calls and respond to customer queries via chat/email Ensure timely and effective resolution of customer issues Maintain accurate logs of all customer interactions Meet service quality and performance benchmarks Collaborate with team members to improve customer satisfaction Follow company protocols and data protection guidelines Candidate Profile: Proficient in handling both voice and non-voice processes Strong multitasking and customer-handling skills Graduate/Undergraduate candidates can apply Freshers and experienced candidates are welcome Immediate joiners preferred

Key Responsibilities: Handle inbound and outbound customer interactions professionally Pitch products and services based on customer needs Resolve customer queries to ensure satisfaction and retention Maintain updated records of customer communications and transactions Achieve daily/weekly/monthly sales targets Collaborate with internal teams to streamline processes and improve service Candidate Profile: Target-driven and customer-focused attitude Strong interpersonal and persuasion skills Ability to multitask and work in a fast-paced environment Graduate/Undergraduate can apply Freshers and experienced candidates welcome Immediate joiners preferred

Act as the first point of contact for clients via email, phone, or chat. Understand client needs and provide accurate and timely solutions. Coordinate with internal teams to resolve client issues effectively. Maintain detailed records of client interactions and feedback. Assist in onboarding new clients and maintaining strong relationships. Identify areas for service improvement and share client insights with the team. Candidate Requirements: Excellent verbal and written communication skills Strong interpersonal and client relationship management skills Basic computer proficiency and familiarity with CRM tools Ability to manage multiple tasks and prioritize effectively

About the Role: We are seeking an experienced and highly skilled .NET Full Stack Developer with a strong background in backend development using .NET and frontend technologies like ReactJS or Angular. The ideal candidate will have significant experience in API integration, container orchestration using Docker & Kubernetes, and working with cloud environments. You will be responsible for full-cycle software development from design to deployment. Must-Have Skills: Backend (.NET Stack): Minimum 8+ years of experience in .NET development Expertise in C#, ASP.NET, Web API, Windows Services, and Web Services Strong experience with SQL Server 2012 and above Proficient with TDD (Test Driven Development) and unit testing frameworks Frontend: Strong proficiency in ReactJS (preferred) or Angular At least 3+ years working with JavaScript frameworks like Angular, Bootstrap, and JQuery DevOps & Containerization: Experience with Docker and Kubernetes for deployment and orchestration API & Integration: Proven experience with API integration, SOA standards (SOAP, WSDL, BPEL, UDDI) Testing Frameworks: Familiarity with BDD (Behavior Driven Development) using tools like JUnit, Selenium, Cucumber, Gherkin Good to Have: Experience with Azure Cloud Native Services such as: CosmosDB, AKS Clusters, Key Vaults, Azure API Management Advanced knowledge of XML technologies including XSD Exposure to CI/CD pipelines and version control tools like Git Strong understanding of relational databases and complex SQL queries

Job Title: Customer Support Executive BPO (Mumbai) Location: Mumbai, Maharashtra Job Type: Full-time Experience Required: Minimum 1 year of experience if 12th pass Fresher welcome if graduate Key Responsibilities: Handle inbound and outbound customer calls effectively and professionally Resolve customer queries, issues, and complaints with accuracy and efficiency Maintain up-to-date knowledge of products and services to provide accurate information to customers Document call details and customer interactions in CRM systems Follow communication scripts when handling different topics Meet performance goals and quality standards Required Skills: Excellent verbal and written communication skills in English Ability to listen actively and respond empathetically Good problem-solving abilities and customer-oriented attitude Basic computer knowledge and typing speed Eligibility Criteria: Education: Minimum 12th Pass with 1+ year BPO experience Graduates (any stream) Freshers can apply Age: 18 years and above Comfortable with rotational shifts and working from office

Reporting Manager: - Assistant General Manager Sales Key Responsibilities: Meet and exceed sales targets for your area by promoting KPG Masale products. Develop strategies to grow sales and improve market share. Lead and manage a team of sales representatives to achieve sales goals. Provide training and guidance to the team to improve their performance. Build and maintain strong relationships with key customers, distributors, and retailers. Address customer queries and resolve issues quickly to ensure satisfaction. Expand the companys presence in the assigned area. Implement promotional activities and campaigns to increase brand awareness. Regularly report on sales performance, market trends, and competitor activities. Use sales data to identify areas for improvement and growth. Ensure timely availability of products at key outlets and retailers. Work closely with the supply chain and logistics teams to ensure smooth deliveries. Manage the sales budget for your area and ensure cost-effective operations. Qualifications: Education: A bachelor's degree or diploma in Sales and Marketing. 5-10 years of experience in a sales role (preferably in FMCG or food & Spices industry). Negotiation and decision-making abilities. Good understanding of market dynamics and sales techniques. Ability to manage and monitor sales performance effectively. Proficient in Microsoft Office Suite or CRM tools for reporting and tracking sales.

Looking for a dynamic and results-driven Sales Executive MV/LV Products to expand our market presence, develop customer relationships and achieve revenue targets in the assigned region.The ideal candidate will have a strong technical understanding Required Candidate profile Qualification: B.E./B.Tech (Electrical/Electronics) or Diploma in Electrical Engineering Experience: 2-6 years of relevant experience in sales of MV/LV electrical products Industry Exposure:Switchgear

Manage property resale & rentals, handle clients, conduct market analysis, negotiate deals, maintain CRM records, and drive customer satisfaction. Must be skilled in property platforms & team leadership.

Primary Job FunctionAchieving assigned territory/ geography wise sales target Carrying out effective field work without direct day-to-day supervision Report field work in daily basis on assigned online system Meeting Call Average, Coverage, Frequency coverage Norms of assigned division Core Job Responsibilities Generate maximum prescriptions & increase market share Promote the Division s products as per strategy Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) Facilitating Strategy building A good Brand Ambassador MinimumEducation BSc/B. Pharma. Experience/Training Required2+ Yrs of experience Fresher with good communication and analytical skill may also consider Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. Fluent and confident in communication

Primary Job Function Achieving assigned territory/ geography wise sales target Carrying out effective field work without direct day-to-day supervision Report field work in daily basis on assigned online system Meeting Call Average, Coverage, Frequency coverage Norms of assigned division Core Job Responsibilities Generate maximum prescriptions & increase market share Promote the Division s products as per strategy Relationship Building with the Stake holders (Doctors, Chemists, Stockiest etc) Facilitating Strategy building A good Brand Ambassador MinimumEducation BSc/B. Pharma. Experience/Training Required2+ Yrs of experience Fresher with good communication and analytical skill may also consider Candidate with prior/current experience in same therapy. Candidate from MNC and top Indian Pharma companies will have added advantage. Fluent and confident in communication

Contribute to the long-term growth of Abbott Nutrition products in territory by increasing awareness among Health Care Professionals on the important role of nutrition in improving quality of life, and the superiority of Abbott products to competitor brands. Gain new business and grow existing business through a multichannel, customer engagement strategy that builds HCP confidence in and loyalty to Abbott brand products. MAIN RESPONSIBILITIES: Understand the market and category opportunities within territory to identify opportunities for market share growth at the customer/account level. Maintain deep, current knowledge about medical and nutritional science, the evolving healthcare landscape, and emerging digital trends to support selling and educating a broad and deep network of HCPs about Abbott products. Develop and execute on multichannel customer engagement plans that generate demand for Abbott brand product and grow recommendation and market share. Leverage information about customer segmentation, type and behaviors to inform customer engagement and account management strategies. Develop and maintain strong relationships with HCPs throughout the customer account, at different levels of responsibility and influence using existing relationships with HCPs and others to expand customer network. Secure commitment to recommend Abbott products as the brand of choice by increasing HCP knowledge about the role and importance of nutrition on patient quality of life at key points throughout the patient care journey; and the role of Abbott s products in increasing quality nutrition through consultative selling dialogues. Define and deliver Unique Value Proposition from the HCP s perspective (including but not limited to the positioning of Abbott brand products) by continuously uncovering the needs and priorities of individual HCPs using multichannel touchpoints and engagement activities. Effectively deliver a consultative sales call from the perspective of the HCP (and their patients) to expand HCP s knowledge of nutritional interventions and the measurable benefits of Abbott brand products, anticipate and manage objections, and gain clear commitment to recommending Abbott products and other brand-building activities. Establish target customers and develop clear customer plans to achieve coverage, frequency and call rate objectives. Implement customer segmentation, identify new leads/customers and ensure timely reporting of daily activities as per the SFE SOP. Use data and insights from digital and other omnichannel activities to refine HCP profiles and choose engagement activities that will fit the needs, preferences and goals of each individual HCP. Collaborate with cross-functional teams (Marketing, SFE, CRM, etc..) to support patient education regarding nutrition and Abbott brands, to influence customer and patient choice of nutrition products, and deliver a consistent, end-to-end customer engagement experience. Measure progress against customer and account objectives, per the account plan, and take action to ensure targets and KPIs are met (monthly, quarterly, annually) as assigned by the Sales Manager. Act in alignment with compliance and regulatory expectations

MAIN PURPOSE OF ROLE Conduct market research and feasibility studies to analyze the viability of alternative business development opportunities. MAIN RESPONSIBILITIES Collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities so that senior management has accurate and timely information for making strategic and operational decisions. Prepare documents and materials (for example, reports, presentations, information packages) for meetings and negotiations with potential clients and business partners so that the information provided is accurate and appropriate for external distribution. QUALIFICATIONS Education Education Level

Role: AWS Data Engineer Locations: Hyderabad & Bangalore Work Mode: Hybrid Interview Mode: Virtual (2 Rounds) Type: Contract-to-Hire (C2H) Key Skills & Responsibilities Hands-on experience with AWS services: S3, Lambda, Glue, API Gateway, and SQS. Strong data engineering expertise on AWS, with proficiency in Python, PySpark, and SQL. Experience in batch job scheduling and managing data dependencies across pipelines. Familiarity with data processing tools such as Apache Spark and Airflow. Ability to automate repetitive tasks and build reusable frameworks for improved efficiency. Provide RunOps / DevOps support, and manage the ongoing operation and monitoring of data services. Ensure high performance, scalability, and reliability of data workflows in cloud environments.

Engage with Under-Graduate and Post Graduate college students on career opportunities in Cyber Intelligence and Cyber Security Explain course modules, future job prospects, certifications, Internship and placement support. Conduct one-on-one and group counselling sessions to explain program offerings, benefits, and career outcomes. Collaborate with college authorities and students to support academic partnerships, program awareness and execution. Follow up with interested students and parents, resolve queries, and convert leads into enrolments. Maintain and update CRM systems, manage counselling reports, and achieve monthly admission targets. Assist in organizing seminars, workshops, and info sessions in colleges and corporate offices. Address concerns, provide accurate program details, and guide students on the admission process. Coordinate with the TechGyan.ai academic and marketing teams for campaign support and lead nurturing. Support in building employment pipelines by aligning trained students with corporate job opportunities. Conduct webinars, info sessions, and career talks at colleges and corporate locations. Minimum 2 years of proven experience in academic counselling, education sales, or career advisory roles. Prior experience in counselling for technical or professional training courses will be a strong plus. Graduate/Postgraduate from any field preference for Education, Psychology, HR, or Technical background. Excellent communication skills in English and Hindi (fluency in Marathi and Gujarati is an added advantage). Confident, empathetic, and persuasive personality capable of building trust with students and parents. Strong interpersonal skills, a go-getter mindset, and the ability to inspire confidence. Ability to work independently and meet enrolment targets within deadlines. Passionate about making a difference in students lives and the future of cyber careers. Comfortable using CRM tools, MS Office, and basic reporting dashboards. Academic Counselling for Technical or Professional training courses, Education Sales, Career Advisory, Location : - Mumbai, Mumbai Western Suburbs

Analyze financial statements, credit reports, and other data to assess the creditworthiness of individuals Prepare detailed credit reports and risk assessments with recommendations for credit approval, modification, or denial Monitor existing accounts for changes in financial position or potential credit risk exposure Conduct industry and market research to support credit decisions Collaborate with sales, legal, and operations teams to ensure timely processing of credit applications and renewals Ensure compliance with internal credit policies and external regulatory guidelines Assist in the development of credit scoring models and risk mitigation strategies Maintain accurate records of credit decisions and documentation Requisites & Skills: Experience in NBFC and P2P industry is a must Experience with credit rating systems and CRM tools