576 Crm Tool Jobs - Page 4

As an Inside Sales Representative at Pegasus Knowledge Solutions, Inc. (PKSI), your main responsibility will be supporting the Field Sales Team in selling PKSI products and services to both new and existing customers. Throughout the Sales Process, you will play a crucial role in Identifying Prospects, Qualifying Opportunities, and providing all-round Sales Support until Closure. Additionally, you will collaborate with other functional teams within PKSI to position and leverage sales opportunities effectively in the Advanced Analytics space. Your key responsibilities will include: - Prospecting and building a Sales Pipeline through Outbound Calling and E-Mail Campaigns. - Enhancing the database by researching new suspects, referring to databases available online, and reading industry trade and tech publications. - Qualifying all sales leads, allocating them appropriately, and driving leads through the sales process by initiating Conference Calls and Face-to-Face appointments with the Field Sales Team. - Identifying top targets, understanding key business needs, and conducting preliminary qualification for potential Business Opportunities. - Working closely with the Field Sales Team on specific Opportunities and coordinating all necessary sales resources for each Opportunity. - Coordinating multiple sales resources across the entire sales process, from lead identification to post-sales support. - Adopting a consultative-selling approach by learning about potential customers" Business, Budgets, and Timelines. - Engaging with customers to understand short-term and long-term business needs, and maintaining expert status through newsletters, email updates, and tweets to the customer database. - Meeting and exceeding Monthly and Quarterly Targets as advised by the Sales Head. - Being aware of each marketing initiative and aligning work towards Corporate Objectives. Education, Experience, and Skills required: - 6+ years of relevant experience working towards measurable targets. - Bachelor's Degree in Business, Statistics, Engineering, or MIS. - Experience in selling SAAS products. - Excellent written and verbal communication skills in English. - Willingness to work at US timings (Night Shift). - Ability to thrive in a fast-paced environment. Preferences: - Fundamental knowledge of Data Warehouse, Business Intelligence, and Advanced Analytics. - Highly motivated and self-driven individuals. - Experience with CRM tools and a track record of metrics-based performance.,

The CRM Executive Female will be responsible for managing customer relationships effectively. The ideal candidate should be a graduate with 6 months to 3 years of experience in using CRM tools and sales. Strong communication skills are essential for this role. Interested candidates are encouraged to share their resumes at hr5@bizaccenknnect.com or connect via phone at 9319835749. This is a full-time position with a day shift schedule. The work location is in person at Jaipur.,

Key Responsibilities: Review and manage the daily meeting pipeline and ensure all client meetings are assigned to the correct Outside Sales (OS) representatives. Monitor schedules and workloads to balance meeting distribution among OS team members. Coordinate with the city and operations teams to resolve scheduling conflicts or discrepancies promptly. Track meeting outcomes and maintain accurate records of scheduled, completed, and rescheduled meetings. Provide daily and weekly reports on meeting assignments, attendance, and performance metrics. Communicate changes, feedback, or scheduling issues to the relevant team members in a timely manner. Continuously optimize scheduling processes to improve OS team efficiency and client coverage. Ensure compliance with internal policies regarding scheduling, client communication, and data entry. Requirements: Previous experience in scheduling, sales coordination, or administrative support (preferably in a field sales or operations environment). Strong organizational and time-management skills with the ability to multitask effectively. Proficiency in scheduling and CRM tools (e.g., Salesforce, HubSpot, Google Calendar, MS Outlook). Excellent communication skills to coordinate with multiple teams and stakeholders. Analytical mindset with attention to detail and a proactive approach to problem-solving. Ability to work in a fast-paced environment and manage tight deadlines.

Strong understanding of industrial networking, power electronics, or control systems is a plus. Proficient in MS Office, CRM tools, and basic technical documentation. Excellent communication, negotiation, and presentation skills.

Job Description: Techbag Digital, a B2B e-Commerce platform for SaaS, is seeking dynamic and goal-oriented professionals to join our team and contribute to India's technology transformation story. If you are well-versed in driving sales, organized in sales processes, and have a keen understanding of the Indian startup ecosystem, we invite you to be a part of our journey towards achieving a 5X growth in this financial year. Role Description: As a Sales Development Representative at Techbag, your primary responsibility will be: Key Responsibilities: - Generating a qualified sales pipeline through proactive outreach. - Identifying potential prospects using outbound strategies. - Understanding clients" needs and presenting suitable solutions. - Conducting research on potential leads through various channels. - Developing email sequences for customer engagement. - Qualifying leads through a qualification questionnaire. - Building and managing a database of potential clients. - Monitoring sales metrics and performance. - Defining and enhancing sales development processes. Job Specification: Background and Experience: - Prior experience in technology lead generation, outbound sales, inside sales, or related fields. - Knowledge of the SaaS and/or Cloud industry. - Strong verbal and written communication skills. - Self-motivated and proactive approach to work. - Familiarity with systems and processes; experience with CRM tools is advantageous. - Understanding of presentation and sales reporting is beneficial. - Minimum of 2 years of experience in technology sales. Join us at Techbag Digital and be a part of our enthusiastic team dedicated to achieving remarkable success in the ever-evolving tech industry.,

Job Title : Strategic Marketing Executive / Manager B2B Location : Gurgaon, India Department : Marketing & Strategy Experience : 2-4 years Employment Type : Full-Time Educational Qualification : Graduate / Post graduate ( Marketing) Position Summary We are looking for a dynamic and results-oriented (Associate) Strategic Marketing Executive / Manager to lead B2B demand generation with a strong focus on performance marketing, email marketing, content strategy , and digital growth . You will play a critical role in designing and executing high-impact marketing programs to enhance brand visibility, drive pipeline generation, and enable partner marketing efforts across our core SaaS offerings. This is a cross-functional and strategic role, perfect for someone who thrives at the intersection of marketing strategy and hands-on execution in the B2B SaaS space. Key Responsibilities 1. Strategic Campaign Development Develop and launch market campaigns per quarter across CRM, CX, CLM, Collaboration, and Project Management platforms. Craft compelling messaging aligned with customer pain points and business objectives. 2. Demand Generation & Lead Nurturing Execute multi-channel campaigns (email, webinars, PPC, LinkedIn) to deliver 100+ MQLs per quarter . Implement marketing automation workflows to nurture leads through the sales funnel. 3. Performance Marketing & Paid Media Manage and optimize Google Ads, LinkedIn Ads, and programmatic media with a focus on ROI. Drive 50%+ uplift in CTRs and engagement via targeted social campaigns. 4. Partner & Influencer Marketing Build and manage strategic partner campaigns per quarter; nurture partner leads/month . Collaborate with micro-influencers or analysts for thought leadership content. 5. Content & Website Management Maintain and update website content weekly, improving lead capture by 20% QoQ . Lead the content calendar , delivering high-quality blogs, case studies, and whitepapers monthly . 6. PR & Outreach Drive media coverage with placements per quarter; grow journalist database to contacts. Support strategic communication initiatives including executive messaging and analyst relations. 7. Social Media & Brand Visibility Grow the LinkedIn community by 30% YoY and manage ongoing brand engagement efforts. Key Skills & Competencies B2B SaaS Marketing Strategy Performance Marketing (Google Ads, LinkedIn Ads) Email Marketing & Automation (e.g., HubSpot, Mailchimp) PR & Media Relations Partner & Influencer Marketing SEO, Website & Conversion Optimization Social Media Strategy (LinkedIn emphasis) Content Development & Campaign Management CRM & CLM Ecosystem Familiarity Event Marketing & Thought Leadership Strong Analytical & Project Management Skills What You Bring 2-4 years of experience in B2B marketing, preferably in SaaS or technology domains. Proven track record of executing integrated digital campaigns with measurable impact. Strong storytelling skills with a data-driven mindset. Experience collaborating across product, sales, and leadership teams. Ability to thrive in a fast-paced, high-growth environment. Why Join Us? At Virtuos Digital, we believe in a culture of innovation, growth, and customer obsession. Youll work with a passionate team building industry-defining solutions while contributing directly to the company's strategic growth trajectory.

Corporate Sales Manager to lead and grow our corporate client base. developing sales strategies, building relationships with key corporate clients, & achieving revenue targets. strong business acumen, and a proven track record in B2B sales

We are looking for a highly driven and strategic Sales Manager to lead sales efforts in the sports media sector. The ideal candidate will be responsible for driving advertising, sponsorship, and partnership revenues across digital, TV, print, and social media platforms. This role requires a strong understanding of sports media, excellent relationship-building skills, and a proven track record of closing high-value deals with brands and advertisers. Key Responsibilities: Sales Strategy Revenue Growth: Develop and execute sales plans to maximize revenue through sponsorships, advertising, and branded content in the sports media space. Client Acquisition Relationship Management: Identify and onboard new advertisers, sponsors, and brands while maintaining strong relationships with existing clients. Sponsorship Partnership Development: Secure sponsorships for sports events, leagues, teams, and digital media platforms. Negotiation Deal Closure: Lead contract negotiations with advertisers, agencies, and brands to secure high-value deals. Market Research Industry Trends: Stay updated on sports media trends, audience insights, and competitor activities to create innovative sales strategies. Cross-functional Collaboration: Work closely with content, marketing, and production teams to develop compelling advertising solutions. Sales Reporting Performance Tracking: Monitor sales metrics, track KPIs, and generate reports for strategic decision-making. Requirements: Bachelor's degree in Business, Marketing, Media, or a related field. 4-6 years of relevant experience in sales within the sports media industry, including digital, TV, OTT, and social media. Strong network and relationships with brands, agencies, and advertisers in the sports sector. Excellent negotiation, communication, and presentation skills. Ability to develop and execute strategic sales plans focused on sports sponsorships and advertising. Goal-driven mindset with a track record of achieving and exceeding revenue targets. Proficiency in CRM tools and sales analytics software. Preferred Qualifications: Experience in sports sponsorship sales , influencer marketing, and programmatic advertising. Understanding of audience engagement strategies in sports media and fan-based marketing techniques. Familiarity with sports leagues, tournaments, and brand activations .

Role & responsibilities In this role, you will be required to take on the following activities: Product Positioning Clearly Understand the Product Portfolio, Key Product Strengths and Unique Selling Points. Keep up with product and service information and updates. Attend regular online or in-person product training sessions to develop product expertise Stay informed about competing products and services. Upsell products and services Lead Generation & Product Promotion Actively participate in sales stimulus activities including webinar/seminars, product shows, email campaigns & cold calling and help expand market/customer reach Effectively utilize sales resources including CRM, Linked-In and other customer databases to research market/new customer and connect with new prospective customers Maintain and expand customer database of prospects within assigned territory Customer Engagement Possess excellent customer engagement skills and have marketing/sales acumen to identify prospective, develop leads, explain the products portfolio, addressing questions and help customers understand our TMI offering to the best possible extent. Understand customer needs/requirements while identifying sales opportunities Answer potential customers' questions and send additional information per email Route qualified opportunities to the appropriate sales executives for further development and closure Regional Sales Actively support sales team to identify new opportunities, build strong funnel and achieve regional sales targets Work collaboratively with local sales managers and engineers to speed sales Update/Log activities in CRM track leads and opportunities, and run sales reports Account Management & Customer Engagement Work effectively with the sales team to develop and maintain a territory sales plan with focus on key accounts & new markets. Understand customer organizations by department, function, strategies, and key programs Develop leads and seek opportunities to present additional products to current customers Profile and explore deeper into key accounts to increase business opportunities Preferred candidate profile Qualifications include: Bachelors degree in Electronics and Communication (or equivalent) with 2 to 5 years successful technology field sales experience preferably in Test and Measurement field Highly motivated and success driven. Demonstrated track record of successful high-technology sales (4+ years experience). Sales/Inside experience in the Test and Measurement industry is preferred but not required. Strong knowledge of the electronics industry highly preferred, but not required. Experience with tactical sales skills (prospecting, qualifying, closing, and growing existing customers). Experience working with Salesforce.com or similar CRM Experience with computers, e-mail, and Microsoft Office programs. Excellent verbal, written communications skills and presentation skills Excellent time management and organizational skills. Ability to multi-task, prioritize, and manage time effectively

Job Title: Executive / Senior Executive CRM Location: Bangalore | Full-time | Work from Office About the Role:We are looking for a CRM professional to join our fast-paced, data-driven team in a high-growth consumer tech/startup environment. The role focuses on driving customer engagement, retention, and lifetime value through campaign management and performance analytics. Key Responsibilities: Plan, execute, and optimize multichannel campaigns (Email, SMS, WhatsApp, Push) Use tools like MoEngage, WebEngage, CleverTap to manage customer journeys Improve campaign performance based on key metrics like CTR, CVR, and retention Collaborate with analytics teams to generate insights from Mixpanel, Amplitude, etc. Maintain campaign hygiene, data tracking, and customer segmentation Ideal Candidate:1–3 years’ experience in CRM, digital marketing, or analytics Proficient with CRM tools, Excel, and data dashboards Basic knowledge of SQL, HTML/CSS is a plus Strong communication, logical reasoning, and problem-solving skills Startup mindset – agile, analytical, and result-oriented Perks: Best salary structure in the market Rapid career growth opportunities Medical insurance Free lunch and snacks Regards Madhusudan Burman WhatsApp: +91 8109932989 Mobile: +91 8103518989 Email: madhusudan.b@nobroker.in

Market Research and Lead Generation Client Acquisition Sales Strategy and Execution Collaboration Identify and analyse potential clients within the manufacturing industry Research market trends and competitors to uncover business opportunities Required Candidate profile Relationship Management Maintain accurate records of sales activities, customer data, and pipeline status using CRM tools Prepare proposals, contracts, and quotations tailored to client requirements

Ascertaining timely execution of orders as per customer requirements for ensuring customer satisfaction & achieve business goals. Mapping the unexplored markets, developing new customer, new applications, promoting new products/solutions through product demos & presentations to customers, initiating product approvals, generating testimonials & reference lists and conducting sales promotion for enhancing the market reach and hence achieving business growth. Liaising with the pre and post sales service, addressing the customer concerns & queries; ascertaining timely response as well as communication in order to facilitate resolution; interfacing with the customers for feedback in order to establish long term customer relations. Conducting an estimation/ plan customer wise potential-budget, Categorize Customers based on their potential & the market share, recommending the actions for major retention/conversion customers, review actual Vs budget, suggesting corrective actions in order to achieve goal. Adherence to sales processes and guidelines, acquiring vital approvals & documentation. Periodical updating of CRM tool Maintaining a track, documenting and assessing competitors activities & strategic initiatives, retention of updated product information and Price lists to facilitate efficient business operation & strategy formulation. How do I qualify for this job B.E Electronics / Electrical / Instrumentation with 5 to 10 years of experience in sales of DCS, PLC, HMI / SCADA, Low voltage AC/DC VFD, LV FD, Servo VFDs. Good understanding of Business processes and Sales Processes. Good networking skills, capability to develop positive relationship with key decision makers, opinion makers in the industry Candidate should be effective communicator with analytical and technical skills, self starter with good team working skills and ownership.

Hiring Manager – Student Counseling & Admissions (Age 35). Must have B2C inside sales exp. in EdTech/test prep & team handling skills. Strong lead conversion track record required. Freshers please don’t apply.

Roles and responsibilities: Maintain and enhance workflows that power our test drive programs Monitor day-to-day operations to ensure seamless execution and quick resolution of any issues Collaborate with cross-functional teams to improve operational efficiency and customer experience for test drives Build reports and dashboards to monitor KPIs and deliver actionable insights to stakeholders Identify manual, repetitive tasks and implement automation solutions to increase team efficiency Act as the main liaison between marketing, sales, and IT for all technology ops projects Qualifications: Bachelors degree in Marketing, Business, or a related field 24 years of experience in marketing operations, business operations, or technical support roles Strong analytical and problem-solving skills, with expertise in tools like Excel, SQL, and Google Sheets, or Looker/Tableau Familiarity with marketing automation tools and CRMs (e.g., Salesforce, HubSpot, Marketo) Excellent project management and communication skills Nice to have: Certification in marketing automation platforms Experience with ABM platforms (e.g., Demandbase, 6sense)

Job Description : Branding & Marketing Manager Location : Pune, Viman Nagar Department: Marketing & Branding Role & responsibilities: Develop and implement long-term branding strategies to strengthen brand awareness and equity. Ensure brand consistency across all communication channels and materials. Lead Management Oversee lead generation campaigns across digital and offline channels. Collaborate with sales and CRM teams to optimize lead qualification and conversion. Business Excellence & CRM Tools Coordinate with Business Excellence teams to manage software implementation and CRM platforms. Improve marketing automation and workflow efficiency using CRM insights. Digital Marketing Lead SEO, SEM, social media, email marketing, and content marketing efforts. Monitor digital campaign performance and optimize based on analytics. Graphic Designing & Content Manage creative teams for brand visuals, digital creatives, brochures, and internal branding assets. Approve and ensure quality control of all design and brand materials. Events & Exhibitions Plan and execute internal and external events, trade shows, webinars, and customer engagement programs. Liaise with vendors, agencies, and internal stakeholders for successful event delivery. Pre-Sales Support Collaborate with the business development team to prepare impactful presentations, proposals, and RFP responses. Develop and maintain pre-sales collateral and case studies. Publications & Communications Lead the development of newsletters, press releases, and internal communications. Oversee publication of articles, blogs, whitepapers, and marketing documents. Key Skills & Competencies: Strong leadership, coordination, and project management skills. Proficiency in marketing tools (CRM, automation, design, analytics). Strategic thinking with attention to detail. Excellent communication and interpersonal skills. Knowledge of branding trends and digital innovations. Qualifications & Experience: Bachelors/Masters degree in Marketing, Communications, or related field. 5-7 years of relevant experience in multi-vertical marketing roles. Prior experience in managing cross-functional marketing teams is preferred.

Objective: The goal is to convert high-intent leads into confirmed orders, build rapport with customers, and offer personalized product assistance. If youre someone who thrives in a target-driven environment and enjoys communicating across languages, this role is for you! Key Responsibilities: Call and follow up with potential customers who have added products to cart but haven't completed their purchase (Abandonment Cart Recovery) Build instant trust with customers through a professional and friendly approach Explain product features, current offers, payment methods, and delivery timelines clearly Understand customer objections or concerns and offer appropriate solutions to convert leads Identify upselling or cross-selling opportunities based on customer interest Achieve daily, weekly, and monthly sales conversion targets Maintain detailed and accurate records of each interaction using CRM tools Share regular feedback with marketing and operations to improve the customer journey Participate in ongoing meetings to stay updated on product catalogs, sales techniques, and market trends Requirements: Minimum 3 years of hands-on experience in telecalling, inside sales, or direct sales Excellent verbal communication and negotiation skills Fluency in English, Hindi, and Telugu is mandatory Ability to handle sales pressure, objection handling, and closure-focused conversations Experience with CRM tools, Excel/Google Sheets, and basic reporting Strong listening skills and customer empathy Graduation in any discipline is a must. Prior experience in E-commerce, D2C, FMCG, or Retail Sales is a plus Self-motivated and target-driven attitude Flexibility to adjust shifts based on peak hours or campaign needs (if required)

Job Title: Sales Team Lead Field Sales | Booking Genie (SaaS Division of Digient Technologies) Reporting To: Chief Business Officer (CBO) / Head of Sales Company: Digient Technologies Private Limited Job Type: Full-Time Location Base: Chennai (On-site) Territory Coverage: Assigned city zone (Chennai) About Digient Technologies SaaS Division Digient Technologies is a 17+ year old technology company with deep expertise in building scalable, product-driven B2B platforms. While we are well-known for our work in online gaming and enterprise solutions, we are now expanding into new-age SaaS products through our dedicated SaaS division. Booking Genie is one of our flagship SaaS products designed for the salon and wellness industry. It enables local businesses to digitize their appointment bookings, improve customer retention, and streamline daily operations. If you're excited about building something from the ground up while backed by the stability and legacy of an established tech company this opportunity is for you. About the Role: Were looking for a hands-on Territory Team Lead to drive salon onboarding for Booking Genie, a SaaS platform for salon digitization. Youll manage a small team of field reps, ensure daily visits and demos happen, and own conversions within your assigned area. This is a ground-up leadership role ideal for someone ready to grow into a future Area Sales Manager. Key Responsibilities: Manage and guide 5 -10 Field Sales Executives (FSEs) Ensure daily salon visits, demo execution, and app conversions Coach FSEs in the field through ride-alongs and daily huddles Monitor CRM entries and follow-ups for your territory Handle local salon objections and escalate product issues Report daily progress to Sales Head / CBO Who Were Looking For: Sales Team Lead with 2 to 4 years of proven experience in team handling and field sales(e.g., Telecom, Fintech, FMCG, D2C) Team Handling: Previously managed 210 field reps Language: Fluent in Tamil, functional English Mindset: Hustler, field-driven, proactive with local knowledge Tech Comfort: Basic use of CRM apps, WhatsApp, Google Sheets Performance Metrics: Each FSE is expected to complete 200+ salon demos/month Team target: 600 - 1000 demos/month (based on team size) CRM hygiene & follow-ups Daily field reporting Monthly conversion targets New FSE ramp-up within 5 days What We Expect Beyond the JD Booking Genie | Territory Team Lead In addition to fulfilling the responsibilities outlined in the official Job Description (JD), we are specifically looking for candidates who can take ownership of team building and market confidence. Below are the non-negotiable expectations that go beyond the JD. 1. FSE Team Building Ownership The selected Team Lead must commit to onboarding a minimum of 5 Field Sales Executives (FSEs) on or before his date of joining. These may be from the candidates existing network or recruited locally. The candidate is also expected to outline a clear plan for scaling the FSE count in line with traction and territory growth. 2. Product Confidence & Pricing Commitment We expect the candidate to fully understand and believe in the Booking Genie product and its pricing model. The candidate should be confident pitching the product to salons and handling objections without deflecting blame to pricing or market resistance. 3. No Dependency Mindset This is a leadership role. Candidates must demonstrate a proactive approach. We are not looking for someone who waits for HR or others to build their team or overcome field challenges. Ownership, accountability, and hustle are core traits for success in this role.

Hiring: Customer Support Associate(Intl. voice) Exp: 0-3 years of exp. Education: Grad. (Excluding B.E/B.Tech) CTC: 5.5 LPA Location: Bangalore (Varthur) (No relocation cases) 24*7/ WFO Contact: 9653852049( HR Gaurav)

.Identify and generate new business leads through research, networking, and outreach .Build and nurture relationships with potential clients across industries .Pitch Procreate Branding’s services with confidence, tailoring proposals to client needs

Must Have: Experience handling at least one 500kW+ solar project Strong network in industrial segments Local candidate with regional market knowledge

Roles and Responsibilities: Client Interaction : Understand their gifting requirements to ensure excellent client satisfaction. Quotation / Catalogue preparation : Create appropriate and accurate quotations / Catalogues . CRM tools : Use CRM software to track the orders, helping the team make informed decisions. Coordination with Vendor / Branding partners / Internal Teams : Work well with these teams to deliver comprehensive solutions and effectively address their needs. Upselling : Identify opportunities to increase sales with existing clients by presenting additional products or services that align with their requirements.

Key Responsibilities Develop fundraising strategies Manage donor relationships Write proposals and reports Plan campaigns and events Track performance metrics Ensure timely follow-ups Represent foundation at events

Are you passionate about using data and process design to drive real impact across the customer journey? Do you enjoy digging into how clients use a product, where they get stuck, and what helps them succeed? If so, were looking for you. Were a fast-growing B2B SaaS company that helps organizations build highly engaged, high performance teams. As we scale, we’re investing in the way we serve and grow our customer base. That’s where you come in. What You’ll Own and Achieve in This Role As our Customer Operations Analyst / Process Analyst , you’ll be the engine behind improving how we onboard, retain, and grow customers. This is not a back-office reporting role—it’s a strategic seat that will influence Product, Customer Success, and Revenue Growth. Here’s what success looks like in your first 12 months: Key Outcomes You’ll Drive Reduce time-to-value by 30% by auditing and redesigning the onboarding process to remove friction and improve handoffs. Increase feature utilization by 20% across key customer segments by building usage dashboards and partnering with CS and Product on adoption playbooks. Build a predictive customer health model that flags at-risk accounts with 80%+ accuracy at least 60 days in advance. Define and launch a service effectiveness framework with 3–5 key metrics (e.g., onboarding success, CSAT, support SLAs) to track and improve delivery outcomes. Identify 15–20 qualified upsell opportunities/month using a scoring model based on product usage, engagement, and customer profiles. Automate 5+ manual workflows or reports across the CS and Revenue Ops team to improve efficiency and reduce redundant work. What You’ll Be Doing Day-to-Day Analyze platform usage data to uncover trends in adoption, friction, and product ROI. Partner with Customer Success to improve onboarding, success planning, and health tracking processes. Work with Product to surface customer feedback and usage gaps. Build scalable reporting frameworks using tools like Looker, Excel, SQL, and HubSpot. Monitor the full customer lifecycle and identify early warning signs of churn. Support Sales and CS teams with insights for QBRs, expansion plays, and renewals. Automate insights and reporting with tools like Zapier, HubSpot workflows, and dashboards. What You Bring Ideally a Bachelors or Masters in Operations Management/Research, Statistics, Industrial Engineering, Process Management related field 2–5 years of experience in Customer Operations, Business/Process Analysis, Customer Success Ops, or a similar role in a B2B SaaS environment. Strong analytical and modeling skills—you’re fluent in using data to drive decisions. Working knowledge of HubSpot (CRM, workflows, reporting) is strongly preferred. Use of AI and AI automation tools to augment your work Experience with customer engagement tools and analytics platforms Excellent communication skills—you can translate technical insights into business actions across teams. A systems-thinker mindset—you’re excited about solving root problems, not just surface-level symptoms. Why Join Us? Mission-driven team with a supportive and fast-paced culture. Work with leaders across Product, Sales, and CS to drive strategic impact. Competitive salary, benefits, and growth opportunities. Flexible work environment.

Location : Sec 51 Gurgaon Role Overview: As a Performance Marketing & Digital Marketing Expert , you will lead and execute SEO and SEM strategies to increase website traffic, improve search visibility, and drive high-quality leads from parents and guardians. Your role will be critical in helping families discover our centers online and convert interest into admissions. Key Responsibilities: SEO Strategy & Execution: Optimize website content, metadata, blogs, and location pages to improve organic visibility in local searches (e.g., daycare near me, “preschools in [gurgaon, mumbai]”). Conduct keyword research specific to early education and parent search behavior. Manage Google Business Profile listings and local citations for all centers. Collaborate with content creators to publish SEO-friendly articles and FAQs relevant to parents. Track keyword rankings, backlinks, and organic performance using tools like SEMrush, Google Search Console. SEM / Paid Ads: Plan and manage lead-generation campaigns on Google Ads and Meta (Facebook/Instagram) targeting parents by location, age group, and intent. Create and test compelling ad creatives and landing pages optimized for conversion (inquiries, admissions, center visits). Monitor daily performance and adjust bids, audience, and content to maximize ROI and reduce cost per lead. Set up and manage remarketing campaigns to engage parents who have shown interest. Analytics & Reporting: Use Google Analytics, Meta Ads Manager, and custom dashboards to analyze campaign performance. Generate regular reports with actionable insights to improve traffic, engagement, and lead conversion. Required Skills & Experience: 5- 6 years of hands-on experience in SEO and SEM with a strong portfolio of successful lead-generation campaigns. Prior experience working in education, healthcare, or service-based local businesses is a strong plus. Strong understanding of local SEO, especially for multi-location businesses. Proficiency in Google Ads, Meta Ads, Google Analytics, and related tools. Excellent written and communication skills with an understanding of how to connect with parents. Preferred Qualifications: Google Ads and Analytics certified. Experience with CRM or lead management tools (e.g., Zoho, HubSpot). Basic knowledge of website CMS platforms (WordPress, Wix).

Responsibilities: * Generate leads through CRM tools & online platforms * Manage sales pipeline using MS Office software * Close deals with strong negotiation skills Provident fund