3 Crm Technologies Jobs

Position Overview We are seeking an experienced and results driven CRM Manager to oversee our customer relationship management strategies. The ideal candidate will be responsible for managing our CRM system, optimizing customer interactions, and driving customer engagement and retention. Key Responsibilities: Develop and implement CRM strategies to enhance customer engagement and loyalty. Manage and optimize the CRM database, ensuring data accuracy and integrity. Analyze customer data and behavior to identify trends and insights for targeted marketing campaigns. Collaborate with marketing, sales, and customer service teams to ensure a cohesive approach to customer interactions. Design and execute customer segmentation strategies for personalized communication. Monitor and report on CRM performance metrics, providing insights and recommendations for improvement. Train and support team members on CRM tools and best practices. Stay updated on CRM technologies and industry trends to leverage new opportunities. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field. 3+ years of experience in CRM management or a similar role. Strong analytical skills and experience with data analysis tools. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast paced environment. Knowledge of digital marketing strategies and customer engagement tactics.

What you will do: We are seeking aTalent Intelligence Lead (Senior Manager)to build and lead Amgens newly established Global Talent Intelligence function. This strategic role sits within our Global Talent Acquisition team and will be central to shaping how Amgen uses data, technology, and insights toanticipatefuture workforce needs, proactively map markets, and enable executive and strategic hiring across regions. You willbe responsible forlaunching and managing a team that connects real-time labor market insights, predictive analytics, and global talent mapping to key executive and business priorities in full alignmentwiththe strategic direction enterprise leadership. This position will work closely with leaders across HR, Executive Search, and Workforce Planning to build a best-in-class capability,leveragingplatforms such as Workday,Eightfold CRM,LinkedIn Talent Insights, and other leading intelligence tools. Key Responsibilities Include: Talent Intelligence Strategy : Build and lead a scalable global talent intelligence capability, enabling strategic hiring decisions with data-driven insights, trends, and forecasts. Executive Talent Mapping : Develop frameworks to proactively identify and track key executive talent across biotech, life sciences, and pharma industries in alignment with strategic priorities. Global Market Insights : Deliver deep labor market analyses and benchmarking reports to inform location strategies, skills availability, and hiring feasibility. Pipeline Development : Collaborate with Strategic Sourcing to inform proactive pipelines and candidate nurturing strategies across critical job families and executive roles. CRM & Talent Data Infrastructure : Partner with TA Tech and Platforms to build tagging structures and segmentation strategies that enable scalable and actionable CRM engagement. Stakeholder Partnership : Serve as a trusted advisor to Talent Acquisition, HR Business Partners, and senior leadership by translating complex talent data into clear, actionable recommendations. Innovation & Enablement : Champion the adoption of new technologies, tools, and intelligence platforms to maximize efficiency and impact. Capability Building : Lead and mentor a high-performing team of talent intelligence professionals; foster a culture of curiosity, continuous learning, and operational excellence. What we expect from you Bachelors degree in Business, Human Resources, Data Analytics, or related field. Total professional experience of at least 14 years, demonstrating a strong foundation across Human Resources or related domains. Minimum of 7 years of progressive experience in Talent Intelligence, Strategic Sourcing, Executive Search, or Talent Strategy, preferably in a large, global organization. Experience launching or scaling a talent research or labor market insights function with direct impact on strategic hiring. Familiarity with tools such as Workday, innovative CRM technologies, LinkedIn Talent Insights, TalentNeuron, or equivalent market intelligence platforms. Strong analytical mindset with the ability to convert data into meaningful stories, dashboards, and strategic outcomes. Experience with CRM segmentation, candidate lifecycle marketing, and passive talent engagement strategies. Demonstrated ability to influence and consult across senior levels of the organization. Excellent communication, project leadership, and change management skills. Proven experience managing and mentoring a small team or building new capabilities from the ground up.

What you will do We are seeking a Talent Intelligence Lead ( Senior Manager ) to build and lead Amgens newly established Global Talent Intelligence function. This strategic role sits within our Global Talent Acquisition team and will be central to shaping how Amgen uses data, technology, and insights to anticipate future workforce needs, proactively map markets, and enable executive and strategic hiring across regions. You will be responsible for launching and managing a team that connects real-time labor market insights, predictive analytics, and global talent mapping to key executive and business prioritiesin full alignment with the strategic direction enterprise leadership . This position will work closely with leaders across HR, Executive Search, and Workforce Planning to build a best-in-class capability, leveraging platforms such as Workday, Eightfold CRM, LinkedIn Talent Insights, and other leading intelligence tools. Key Responsibilities Include: Talent Intelligence Strategy : Build and lead a scalable global talent intelligence capability, enabling strategic hiring decisions with data-driven insights, trends, and forecasts. Executive Talent Mapping : Develop frameworks to proactively identify and track key executive talent across biotech, life sciences, and pharma industries in alignment with strategic priorities. Global Market Insights : Deliver deep labor market analyses and benchmarking reports to inform location strategies, skills availability, and hiring feasibility. Pipeline Development : Collaborate with Strategic Sourcing to inform proactive pipelines and candidate nurturing strategies across critical job families and executive roles. CRM & Talent Data Infrastructure : Partner with TA Tech and Platforms to build tagging structures and segmentation strategies that enable scalable and actionable CRM engagement. Stakeholder Partnership : Serve as a trusted advisor to Talent Acquisition, HR Business Partners, and senior leadership by translating complex talent data into clear, actionable recommendations. Innovation & Enablement : Champion the adoption of new technologies, tools, and intelligence platforms to maximize efficiency and impact. Capability Building : Lead and mentor a high-performing team of talent intelligence professionals; foster a culture of curiosity, continuous learning, and operational excellence. Win What we expect from you Bachelors degree in Business, Human Resources, Data Analytics, or related field. Total professional experience of at least 14 years, demonstrating a strong foundation across Human Resources or related domains. Minimum of 7 years of progressive experience in Talent Intelligence, Strategic Sourcing, Executive Search, or Talent Strategy, preferably in a large, global organization. Experience launching or scaling a talent research or labor market insights function with direct impact on strategic hiring. Familiarity with tools such as Workday,innovative CRM technologies, LinkedIn Talent Insights, TalentNeuron, or equivalent market intelligence platforms. Strong analytical mindset with the ability to convert data into meaningful stories, dashboards, and strategic outcomes. Experience with CRM segmentation, candidate lifecycle marketing, and passive talent engagement strategies. Demonstrated ability to influence and consult across senior levels of the organization. Excellent communication, project leadership, and change management skills. Proven experience managing and mentoring a small team or building new capabilities from the ground up.