115 Crm System Jobs - Page 2

You will be joining our team as a Telesales and Customer Service Executive, where your primary focus will be on engaging with customers and ensuring their satisfaction. Your responsibilities will include making outbound sales calls, addressing inbound customer queries, promoting products or services, and striving to achieve high levels of customer satisfaction. In the Telesales aspect of the role, you will be required to connect with potential and existing customers through outbound calls. Your aim will be to effectively showcase our products or services, highlight their features and benefits, and successfully close sales to meet or surpass set targets. It is essential to maintain accurate records of all interactions in the CRM system, upsell and cross-sell additional offerings, and ensure a positive customer experience. When handling Customer Service tasks, you will need to respond to incoming calls, emails, and chat inquiries from customers promptly and professionally. Your responsibilities will include resolving customer issues efficiently, providing precise information on products, pricing, and availability, managing complaints, and escalating complex matters to the relevant department. Your ultimate goal will be to uphold a superior level of customer satisfaction through exceptional service. To excel in this role, you should possess proven experience in telesales, customer service, or a related field. Excellent communication skills, both verbal and written, are crucial, along with strong interpersonal abilities and negotiation expertise. A customer-centric approach, a positive demeanor, the capacity to handle multiple tasks under pressure, and familiarity with CRM systems and Microsoft Office will be advantageous in this position.,

As an Inside Sales Executive/Business Development Executive, you will have the opportunity to utilize your 2-5 years of experience in inside sales, telesales, or business development, preferably in the telecommunications or media industry. Your responsibilities will include researching, targeting, and opening new client opportunities, developing targeted messaging to engage prospect companies and executives, qualifying prospects by understanding customer needs and budgets, and updating the CRM system with all customer communications. To excel in this role, you should possess a Bachelor's degree or equivalent qualification, along with at least 2 years of previous sales experience. Experience with CRM systems will be an added advantage for you to succeed in this position.,

We are looking for a highly motivated and enthusiastic Sales and Marketing Intern to join our team. In this role, you will play a key part in driving business growth by assisting with both sales and marketing efforts. Your day-to-day responsibilities will include supporting the sales team in identifying and reaching out to potential clients, helping with lead generation through various channels such as email, social media, and cold calls, and tracking sales activities in the CRM system. You will also assist with preparing sales presentations and product demos. As a Sales and Marketing Assistant, you will support lead generation, prospecting, and sales outreach activities through targeted hot calling. This role involves conducting market research, analyzing competitor activities, and collaborating with cross-functional teams to drive sales and marketing success. Additionally, the position requires learning and utilizing various sales and marketing software and tools. Requirements: - Currently pursuing a degree in Business, Marketing, or a related field - Excellent communication, interpersonal, and presentation skills - Strong problem-solving and organizational abilities - Proficiency in MS Office - Ability to work in a fast-paced environment and adapt to changing priorities - Strong desire to learn and grow in sales and marketing About Company: Trade Brains is a financial website helping readers learn the art of stock investing, trading, portfolio management, financial planning, money management, and more. At FinGrad (an initiative by Trade Brains), we offer the best online courses, webinars, and resources from various top experts who have real skin in the financial game. FinGrad has been built in the mind to deliver end-to-end financial education at our best standard to our novice investors & traders.,

The Business Operations Associate plays a crucial role in ensuring the smooth functioning of daily operations across various departments. By supporting team development, managing customer relationships, and contributing to overall sales performance, you will act as a bridge between administrative, operational, and customer-facing functions. Your role is integral to enhancing company efficiency and effectiveness. Responsibilities: - Operations & Administration: Support and streamline daily business operations. Maintain accurate company documentation and records. Perform data entry, reporting, and metric tracking. Coordinate across departments to ensure alignment and timely execution of tasks. - Team Building & Training: Assist in the recruitment, onboarding, and training of new employees. Help create training materials and standard operating procedures (SOPs). Monitor team progress and support continuous improvement initiatives. - Customer Relationship Management: Communicate with clients to gather feedback and resolve issues. Maintain and regularly update the CRM system. Help ensure high levels of customer satisfaction and client retention. - Sales Support: Track sales performance and report key performance indicators (KPIs) to leadership. Assist in executing sales strategies and marketing campaigns. Support the sales team with training, documentation, and client coordination. - Meeting & Communication Management: Represent operational and client concerns in internal and external meetings. Prepare and distribute meeting summaries and action points. Ensure timely follow-up and completion of tasks discussed in meetings. Required Qualifications: - Strong organizational and multitasking abilities. - Excellent communication and interpersonal skills. - Proactive mindset with leadership potential. - Solid problem-solving and decision-making capabilities. - High attention to detail and accuracy. - Tech-savvy, with proficiency in CRM and productivity tools. This is a Full-time role that requires in-person work. The application deadline is 15/07/2025.,

As a Virtual Account Manager within the Life Science R&C division at Sartorius, your primary responsibility will be managing all sales activities of consumables in the Greater India region. Your role will involve developing strong customer relationships in alignment with the organizational strategy for the assigned customer base. Utilizing our CRM system (SFDC) efficiently is crucial for effectively managing sales activities and customer interactions, as it serves as the cornerstone of our sales framework and operational sales steering. By utilizing this tool effectively, you will be able to achieve both your individual targets and contribute to meeting Sartorius" overall targets. This position may require travel as needed and is expected to deliver high efficiency while working virtually. Key Responsibilities: - Promote Sartorius" products and services within the designated geographic area or key accounts to meet sales and revenue targets. - Identify new business opportunities that align with the organization's market strategy. - Actively utilize SFDC to manage and document leads, opportunities, customer interactions, and sales activities, ensuring accurate and up-to-date information. - Analyze SFDC data to identify trends, gain customer insights, and monitor sales performance for assigned customers. - Drive the introduction of new products and services to the market and follow up on successful sales implementations. - Assess customer needs, generate leads, respond to inquiries, and recommend suitable products and services. - Develop and execute account plans, coordinating resources accordingly. - Collaborate with cross-functional teams to enhance market perception and develop successful business strategies. - Participate in marketing activities within the assigned territory. - Evaluate each customer's potential and strategize for business realization. - Cultivate and maintain strong customer relationships to foster long-term partnerships. Qualifications & Skills: - Master's degree in life sciences or equivalent industry experience preferred. - Minimum of 5 years of field sales experience, ideally in laboratory or life science processes. - Strong sales experience in proteomics, antibodies, and cell biology consumables is advantageous. - Previous experience in the pan-India region is desirable. - Proficient in using SFDC and other CRM tools. - Excellent communication and negotiation skills. - Self-motivated, results-oriented, and capable of working independently with a high level of responsibility. - Strong teamwork skills and ability to collaborate with cross-functional teams. - Willingness and ability to travel as required. - Proficient in software applications such as Microsoft Office. About Sartorius: Sartorius plays a vital role in combating diseases like cancer and dementia by translating scientific discoveries into practical medical solutions swiftly. Our innovative technologies accelerate the development of new therapeutics, ensuring timely access for patients globally. We seek dedicated team players and innovative individuals who are eager to contribute to our mission and grow professionally in a dynamic global setting. Join our global team and be part of the solution. We look forward to reviewing your application at www.sartorius.com/careers.,

Job Summary: We are seeking a highly motivated and results-driven Business Development Executive with 3-5 years of proven experience in IT Sales. The ideal candidate will have a strong understanding of software and technology solutions, with a passion for client engagement, lead generation, and closing business deals. Key Responsibilities: Identify, qualify, and generate new business opportunities through various channels (cold calling, emails, networking, online platforms). Engage with clients to understand their IT needs and propose suitable solutions and services. Develop and maintain strong relationships with prospective and existing clients. Prepare and deliver business presentations and product demos to potential clients. Collaborate with pre-sales and technical teams to create tailored proposals and solutions. Meet and exceed monthly and quarterly sales targets. Maintain accurate records of all sales activities in CRM tools. Participate in business events, trade shows, and conferences for networking and lead generation. Stay updated with market trends, competitors, and industry developments. Qualifications: Bachelors degree in Business, Marketing, IT, or related field (MBA preferred). 3 to 5 years of experience in B2B IT Sales (preferably in software services, SAS, SaaS, or custom development). Strong understanding of IT products and solutions. Excellent communication, negotiation, and interpersonal skills. Self-motivated with the ability to work independently and as part of a team. Ability to travel locally as required.

Job description Main Responsibilities (Work From Office) - Respond promptly to inbound leads via email, phone, and other communication channels. - Engage with prospective customers across channels to understand their basic ecom needs, challenges, and goals and how our solutions can meet them. - Explain complex technical details of our product suite in a clear and comprehensible manner. - Provide information and clarification about our product suite, including features, benefits, and pricing. - Support in scheduling product demos and meetings for the sales team as directed. - Maintain accurate records of interactions and updates in the CRM system and follow up diligently. - Complete basic onboarding tasks to expedite customer setup and product utilization. - Collaborate with senior team members to optimize lead conversion and customer engagement strategies. Qualifications & Skills - Experience working with a US company and customers based in the US. - Bachelor's degree in Business Administration, Marketing, or a related field. - Strong command of the English language, both written and verbal. - Excellent communication and interpersonal skills; comfortable in spoken and written English, with the ability to communicate effectively with US-based customers across different time zones over video and audio calls. - Ability to articulate ideas clearly and concisely, and explain complex technical details effectively to a non-technical audience. - Proactive and self-driven with a strong desire to learn and grow in a sales or business development role. - Ability to work well in a team environment and collaborate effectively with colleagues. - Enthusiasm for providing excellent customer service and helping clients succeed. - Basic understanding of business concepts and willingness to learn about our products and industry. - Proficiency in basic computer skills and willingness to learn to use CRM software and other sales productivity tools.

As a member of our team, your primary responsibility will be to engage with Non-Resident Indian (NRI) clients via telesales and effectively communicate the advantages of our insurance products. Your role will involve understanding the unique insurance requirements of NRI clients to offer tailored recommendations based on their specific needs. Building strong relationships and rapport with NRI clients is crucial to ensure customer satisfaction and to seize opportunities for upselling our insurance products. Meeting sales targets and exceeding key performance indicators (KPIs) set for the NRI sales process will be essential for success in this position. You will be expected to handle customer inquiries, address concerns, and provide accurate information about our insurance policies. It will also be part of your responsibilities to update customer details and interactions in our company's Customer Relationship Management (CRM) system. Collaboration with team members and sales managers will be key in developing effective strategies to achieve sales goals. Staying informed about insurance products, industry trends, and regulations is necessary to serve NRI clients efficiently. Adherence to company policies, guidelines, and code of conduct is paramount in this role to maintain professionalism and uphold our standards of service excellence.,

You will be responsible for verifying, creating, and distributing sales inquiries while ensuring their accuracy and timely response. Serving as the main point of contact for customers, you will address their inquiries, order status, and any issues they may have. Your role will involve assisting the sales team in preparing sales plans and generating packages. You will also be tasked with sending price quotations to potential customers and contributing to the creation of sales proposals. In addition, you will coordinate sales activities, schedule meetings and appointments, and collaborate with other departments to ensure smooth communication and workflow. Training new sales team members and providing ongoing support to enhance their effectiveness will be part of your responsibilities. Maintaining accurate customer and sales records, as well as organizing and filing sales-related documents, will be crucial. Furthermore, you will ensure data accuracy and completeness by updating and managing customer information in the CRM system. This is a full-time position with benefits including cell phone reimbursement and health insurance. The schedule for this role is day shift.,

The Business Development (IT Sales) position at Spundan The IT Pulse in Indore requires a dynamic and results-oriented individual with a strong background in sales and business development, particularly in the IT sector. As a leading IT solutions provider specializing in Web development and Mobile apps, Spundan caters to clients globally, with a primary focus on the US and European markets. Key Responsibilities: - Build and maintain strong relationships with potential and existing clients. - Conduct market research to identify potential clients and industry trends. - Identify and develop new business opportunities in the US market. - Develop and implement effective sales strategies to achieve sales targets. - Negotiate and close deals with clients. - Prepare and deliver presentations and proposals to clients. - Collaborate with internal teams to ensure the successful delivery of services and solutions. - Maintain accurate records of sales activities and client interactions in the CRM system. Preferred Skills: - 1+ years of Experience in selling specific IT services/products. (Freshers are also eligible) - Knowledge of the US market and business practices. - Understanding of digital marketing and lead generation strategies. If you are a motivated individual with a passion for sales and business development in the IT sector, and possess the required skills and experience, we encourage you to apply by sending your resume to yukta.sengar@in.spundan.com. Join us at Spundan to be a part of our innovative technology solutions delivery to clients worldwide.,

Candidates should have great experience in sales and Marketing, Sales target,Team leadership,Market Analysis,Distribution Channel management,Sales Strategy Development Please apply if the candidates has HORACA exp - like hotel ,food industry

The Manager of Sales Systems Administration is responsible for the management and execution of software systems, including Salesforce.com. In this role, you will work closely with the company's sales and marketing teams, as well as the leadership team, to provide real-time data, reporting, decision-making support, process improvement, and training. Your primary focus will be on maintaining high data quality in each system and ensuring continuous improvement of each application. Your responsibilities will include enabling sales leaders and front-line sales executives to leverage the Black Box CRM system effectively. This will involve educating and onboarding new and current users, developing reports and dashboards for business management, creating new processes to align with business needs, and identifying new apps to enhance the efficiency of the sales team. Given the complexity of Black Box's industry and business, your role will be crucial to the success of the sales, engineering, operations, and marketing teams. Your main objective will be to manage the systems that support the sales team to optimize their use and fully enable the company's sales activities. This will involve training users, generating monthly reports, maintaining data integrity, prioritizing and executing business requirements, and collaborating with the IT team to ensure seamless integration with other sales, marketing, and finance automation applications. You will also be responsible for maintaining the quality, completeness, and value of data in the systems, including data from MDM, third-party sources, and user inputs. Additionally, you will need to manage multiple initiatives simultaneously, interact with senior leadership, oversee external vendors, and supervise direct reports. Key responsibilities include: - Managing and executing the company's CRM strategy - Designing, developing, and configuring customized solutions using Salesforce.com - Creating and maintaining fields, views, reports, dashboards, and other Salesforce.com objects - Supporting sales/revenue goals with programs, analysis, and reports - Ensuring CRM data quality and user adoption - Maintaining integrations with internal and third-party systems - Educating and supporting users through various channels - Collaborating with departments to translate business requirements into Salesforce.com features - Ensuring data integrity through governance and maintenance tasks - Staying updated with Salesforce.com updates, new technologies, and industry best practices Requirements: - 4-8 years of experience as a Salesforce Systems Administrator - Bachelor's degree in a related field preferred - Salesforce.com Administrator certification required - Experience in report-building and presentation development - Intermediate level experience with Microsoft Office applications - Strong analytical, conceptual, and problem-solving abilities - Excellent communication skills and attention to detail - Business acumen in sales, marketing, and marketing automation systems - Self-initiative and ability to support recommendations with sound thinking - Track record of meeting/exceeding goals - Ability to communicate and present effectively to all levels of the organization In summary, as the Manager of Sales Systems Administration, you will play a critical role in optimizing and enhancing the company's sales systems to drive business success and efficiency.,

As a Customer Service Associate (Voice Process) at Fusion CX in Durgapur, you will be an integral part of our expanding team, serving customers for a prominent retail client in the fashion e-commerce industry. If you are a proactive and tech-savvy individual who is proficient in English and Hindi, this role could be the perfect next step in your career. Key Responsibilities: - Provide confident and empathetic customer support, addressing inquiries and resolving issues efficiently. - Communicate clearly and effectively with customers in English or Hindi, adapting to their language preferences. - Skillfully navigate various applications and our CRM system to ensure accurate and prompt documentation of all customer interactions. - Collaborate with team members to deliver service excellence and aim for first-contact resolution. Job Requirements: - Freshers or individuals with 1-2 years of experience, especially in call center operations, are welcome to apply. - Strong proficiency in using smartphones, computers, internet/mobile applications, MS Excel, and MS Word. - English proficiency equivalent to Versant Levels 3 and 4, with effective communication skills in both Hindi and English. - Typing speed of at least 40 WPM with high accuracy, aligning with CEFR Level B1 standards for written communication. - Access to a laptop/desktop with a minimum internet speed of 5 MBPS for running CRM and contact center applications via Citrix Workspace. Why Join Fusion CX: Joining our team at Fusion CX means being at the forefront of customer service in the fashion e-commerce industry. We value and nurture your skills, providing a conducive work environment where your role as a customer service associate will significantly impact customer satisfaction for a leading retail and fashion brand. This opportunity offers professional growth and an exciting career journey in the e-commerce world. If you are ready for this challenge and seeking a rewarding career path, apply now for the Customer Service Associate role handling voice calls in Durgapur for a leading fashion platform. We look forward to welcoming you to our team at Fusion CX.,

Job Description What youll be doing The Account Executive will be responsible for driving sales revenue in defined Industry in the assigned geographical region. The AE will represent complete portfolio of Analytics from Salesforce, including Tableau, Data Cloud for Tableau etc , demonstrating relentless Customer Focus while managing all aspects of the sales process and customer relationship from Account Planning, Lead Qualification, and Management through Negotiation and Closing and will play an integral role in the success of the overall sales team. This role is a quota-carrying sales position. Some of the things youll be doing include Create and execute effective territory and account plans for the specified industry/region base to deliver sales objectives considering: overall opportunities, customer business priorities and anticipated business changes, our unique product capabilities, and value proposition. Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory. Lead/leverage a matrix account team of Sales Consultants, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value. Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan. Manage and track customer and transactional information in a CRM system. Provide regular and accurate reporting of pipeline and forecast through the CRM system. Nurture and expand the companys relationship with customer accounts of various sizes and industries. Drive customer success by developing and maintaining a deep understanding of customers business and industry challenges, market competition, competitive issues, and products. Practice effective, excellent communication with leadership, customers, and extended team and partners. Participate in team-building and company-growth activities including strategic planning, sales training, customer marketing efforts, and customer care. Travel to customer locations in support of sales efforts. Who you are Experienced. 10-16 Yrs of strong field-based enterprise software sales experience in the Large Enterprise Segment. Complex sales / solution sales and extensive large figure deal experience. Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc. Performer. Consistent over achievement of sales goals in a large geographic territory. Missionary. Highly driven individual with an execution focus and a strong sense of urgency and a belief in Tableaus mission. Entrepreneurial. Youve worked with start-ups and emerging organizations. You understand how to build and grow a successful business. Relationship: You will be responsible for managing key relationships with Manufacturing Sector organization in South Territory. Domain. Experience with analytics, data, databases or business intelligence preferred. Relevant Degree preferred. Go-Getter. Willing to go the extra mile with a strong work ethic; self-directed and resourceful. Excellent Communication. You know what to say and more importantly, how to say it. Salesforce hires company builders and, in this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world,

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured **Quick Apply- Please reach out to HR Darshana Gaikwad for quick response and process** Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

Job Description: Inbound Chat Analyst As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured. Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices. Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: Bachelor's degree in any field is preferred.

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Preferred candidate profile Excellent Communication OK with night shift, ok with rotational shift

Role & responsibilities Answering incoming calls from customers in a professional and courteous manner. Listening actively to customers and asking probing questions to fully understand their needs and concerns. Providing accurate and timely information to customers about products and services, pricing, and promotions, while actively seeking opportunities to upsell. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Preferred candidate profile Excellent Communication OK with night shift, ok with rotational shift

As a Customer Care Executive for the Inbound US Chat Process with a focus on Sales and Upselling, you will be responsible for delivering outstanding customer service to customers in the United States and also selling products and services to increase revenue. You will be the first point of contact for customers who reach out via chat with inquiries, and your primary goal will be to ensure that their needs are addressed, their questions are answered, and their interest in purchasing products and services is captured Key Responsibilities: Responding to incoming chats from customers in a professional and courteous manner. Engaging customers in conversation to understand their needs and concerns, and to provide accurate and timely information about products and services, pricing, and promotions. Proactively seeking opportunities to upsell and cross-sell products and services to customers. Handling customer objections and concerns with empathy and professionalism, and working to address them to close the sale. Documenting all customer interactions and details of inquiries, issues, and sales in the company's CRM system. Meeting or exceeding individual and team sales targets. Maintaining a high level of knowledge about the company's products and services, as well as industry trends and best practices Requirements: Excellent written communication skills in English. Previous experience in a customer service and sales role, preferably in a chat or online environment. Ability to multitask, prioritize, and manage time effectively. Strong problem-solving skills and the ability to think on your feet. Comfortable working in a fast-paced environment. Flexibility to work in rotational shifts, including evenings, weekends, and holidays. Familiarity with basic computer skills and knowledge of CRM systems. Education: High school diploma or equivalent required. Bachelor's degree in any field is preferred.