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CRM Specialist Vimuktaye Solutions Hiring For AMO

0.0 - 2.0 years

0 - 0 Lacs

ghaziabad, noida

On-site

Key Responsibilities: Manage and respond to customer queries, complaints, and service requests through various channels (email, phone, social media, etc.) Excellent Convincing Power. Maintain and update the customer database with accurate information Follow up with customers regarding service feedback, product issues, and resolution status. Coordinate with service, sales, and technical teams to resolve customer concerns. Generate and share regular CRM reports on customer engagement and feedback. Assist in implementing customer retention strategies and loyalty programs. Support post-sales customer on boarding and relationship management activities. Requirements: Minimum 1 year of experience i...

Posted 3 months ago

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