2979 Crm Software Jobs - Page 43

As a Telecalling Sales Executive, you will be responsible for generating leads, engaging potential customers over the phone, and closing sales deals. Your primary objective will be to drive revenue by effectively communicating product features, benefits, and value propositions to prospects. This role requires excellent communication skills, a persuasive demeanor, and the ability to build rapport with customers. Key Responsibilities : Lead Generation : Utilize various sources to identify and qualify potential leads. Outbound Calling : Initiate outbound calls to prospects to present products or services. Product Knowledge : Acquire in-depth knowledge of the products or services offered to effectively address customer inquiries. Sales Pitch : Deliver compelling sales pitches tailored to the needs and interests of each prospect. Objection Handling : Address customer concerns and objections to move them through the sales process. Relationship Building : Build and maintain strong relationships with customers to foster loyalty and repeat business. Sales Closure : Close sales deals by effectively communicating product benefits and negotiating terms. CRM Management : Update customer information and sales activities accurately in the Customer Relationship Management (CRM) system. Sales Targets : Meet or exceed monthly and quarterly sales targets. Feedback : Provide feedback to the sales team and management on market trends, customer needs, and competitor activities. Requirements : Education : High school diploma or equivalent; Bachelor's degree in Business Administration, Marketing, or related field preferred. Experience : Proven experience in telecalling sales or telemarketing roles. Communication Skills : Excellent verbal communication skills with a persuasive and confident demeanor. Sales Skills : Strong negotiation and sales closing skills. Customer Focus : Customer-centric approach with the ability to understand and fulfill customer needs. Resilience : Ability to handle rejection and persist in the face of challenges. Adaptability : Flexibility to adapt to changing sales strategies and market conditions. Team Player : Ability to collaborate effectively with team members and other departments. Technology Skills : Proficiency in using CRM software and other sales tools. Language Skills : Proficiency in additional languages may be advantageous, depending on the target market.

Job Summary: We are looking for a dynamic Inside sales specialist to join our team and drive sales growth in the PhD assistance domain. The ideal candidate will be responsible for generating leads, building client relationships, and expanding our customer base among PhD scholars, researchers, and academic institutions. Key Responsibilities: - Identify potential clients (PhD students, research scholars, academic institutions) and generate leads. - Promote and sell PhD assistance services such as research guidance, thesis writing support, statistical analysis, and journal publication assistance. - Develop and maintain strong relationships with clients through regular communication and follow-ups. - Handle inbound inquiries and convert them into business opportunities. - Conduct market research to identify new business trends and competitor strategies. - Collaborate with the marketing team to execute campaigns and increase brand visibility. - Negotiate contracts and close deals to achieve sales targets. - Provide clients with detailed information about services, pricing, and processes. - Maintain accurate records of sales activities, customer interactions, and revenue generation. Key Skills Required: - Strong communication and presentation skills. - Sales and negotiation skills with a target-driven approach. - Understanding of the PhD research process and academic requirements (preferred). - Ability to build and maintain professional relationships. - Self-motivated, proactive, and results-oriented. - Proficiency in CRM software and MS Office tools.

Digital Neurones is seeking a highly motivated Field Sales Executive to join our dynamic team. This role requires meeting prospects across diverse industries such as Education, Healthcare, Real Estate, Transportation, Retail, and more to generate .

Roles and Responsibilities: Manage incoming calls through the IVR system for efficient routing. Ensure timely and accurate transfer of calls to the appropriate departments. Respond to customer inquiries in a professional and courteous manner. Provide accurate and timely resolutions to customer queries. Log and update customer information, leads, and interaction details in the CRM system. Maintain up-to-date and well-organized customer records. Proactively confirm appointments with customers. Address last-minute queries to ensure high customer satisfaction. Manage and confirm client viewing appointments. Communicate essential details to customers and internal team members effectively. Send personalized introduction messages to clients to ensure a smooth onboarding experience. Assist during client viewings, generate leads, and follow up with potential customers. Act as an integral part of the Sales team, supporting sales conversion and client engagement. Required Skills: Writing Skills: Strong written communication with the ability to draft clear and professional messages for clients. Communication & Interpersonal Skills: Excellent verbal communication skills, both within the organization and with external clients. Computer Proficiency: Ability to maintain sales records and reports. Comfortable working with MS Word, Excel, and PowerPoint. Sales Acumen: A confident, pleasing personality with a natural flair for sales and client engagement. Language Fluency: Mandatory fluency in English and Hindi . Work Schedule: Working Days: 6 days a week (1 weekly off during weekdays). Qualifications: Graduate or Postgraduate in any stream. Experience: Minimum 2 years of experience in a Customer Support or client-facing role, preferably with exposure to sales or CRM systems.

We are seeking a highly motivated and customer-focused Call Center Agent to join our team! As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing excellent customer service via phone, email, or chat. Key Responsibilities: 1. Answer customer calls and respond to inquiries in a timely and professional manner 2. Resolve customer complaints and issues efficiently and effectively 3. Provide product information and answer customer queries 4. Process orders, payments, and other transactions 5. Maintain accurate records of customer interactions 6. Meet performance metrics, such as first call resolution and customer satisfaction 7. Collaborate with team members to achieve customer service goals Requirements: 1. Excellent communication and interpersonal skills 2. Strong customer service and problem-solving skills 3. Ability to work in a fast-paced environment and handle multiple calls 4. Basic computer skills and familiarity with CRM software 5. Ability to adapt to new processes and procedures 6. Strong attention to detail and accuracy Preferred Qualifications: 1. Previous experience in a call center or customer service role 2. Strong typing skills and ability to multitask 3. Familiarity with call center software and technology What We Offer: 1. Competitive salary and benefits package 2. Ongoing training and development opportunities 3. Opportunity to work with a dynamic and supportive team 4. Career growth and advancement opportunities Performance Metrics: 1. First Call Resolution (FCR) 2. Customer Satisfaction (CSAT) 3. Average Handling Time (AHT) 4. Call Quality Working Hours: 1. Flexible hours (morning, afternoon, evening shifts) 2. Weekend shifts may be required Job Type: फ़ुल-टाइम Pay: ₹4,787.12 - ₹7,316.93 per day Benefits: हेल्थ इंश्योरेंस Work Location: In person

Location: Sector 5, Kolkata Workweek : 5.5 Days (Alternate Saturdays are half-days) Reports To: Management About the Role : We are looking for a detail-oriented, responsible, and highly organized Process Coordinator to join our Management & Operations Team (MDO). This is a critical, behind-the-scenes role designed to ensure that processes, once defined, are executed exactly as expected across different departments. The Process Coordinator doesnt do the work she makes sure it gets done, exactly as defined. This includes documenting workflows, following up with the responsible teams or individuals, tracking progress on shared sheets or dashboards, and ensuring proper reporting. If you are someone who loves structure, timelines, and accountability this role is built for you. What You'll Do : Workflow Implementation - Ensure execution of assigned company processes step-by-step as defined in internal flowcharts Provide instructions and support to team members on how to follow defined processes. Serve as the single point of accountability to ensure the process runs on time and to spec Daily Follow-Ups & Accountability - Perform daily follow-ups with team members to ensure each task is being completed Maintain logs of missed or delayed steps and escalate concerns as needed Proactively remind team members of upcoming or overdue actions Reporting & Documentation - Maintain accurate Google Sheets or Excel trackers Ensure all stakeholders are updated on current progress of any process being monitored Assist the Executive Assistant and MD in pulling reports, data, and insights from ongoing processes Who You Should Be : A female candidate, residing within 60 minutes of Sector 5, Kolkata Someone with a strong sense of responsibility and discipline Must be extremely comfortable with Google Sheets (Excel knowledge is a bonus) Experience in operations, admin, or coordination roles is a plus (especially in SMEs or startups) Should have clear written and verbal communication skills and be comfortable following up persistently Open to learning and implementing structured business systems and SOPs Most importantly, should be someone who enjoys getting things done right, every single time Why This Role Matters : This is a foundational operations role that directly impacts company efficiency and performance You will be the eyes and ears of the MDs office when it comes to ensuring systems are followed Over time, successful performance here can lead to larger opportunities in operations, project management, or administration

We are seeking enthusiastic and results-oriented Telesales Executives to join our dynamic team in Kochi. The primary responsibility of this role is to proactively reach out to potential customers in the UAE market and effectively promote and sell Etisalat's range of products, including postpaid SIM cards, eLife (home broadband and TV), and SMB (Small and Medium Business) solutions. The ideal candidate will possess excellent communication and persuasion skills, a strong sales drive, and the ability to work independently and as part of a team to achieve sales targets. Responsibilities: * Conduct outbound calls to potential customers in the UAE to introduce and explain Etisalat's postpaid SIM cards, eLife packages, and SMB product offerings. * Clearly articulate the features, benefits, and value proposition of Etisalat products to prospective customers. * Understand customer needs and tailor product recommendations to match their requirements. * Effectively handle customer inquiries, address concerns, and provide accurate information about Etisalat products and services. * Achieve and exceed assigned daily, weekly, and monthly sales targets. * Maintain accurate records of all sales activities, customer interactions, and follow-up actions in the CRM system. * Follow up on leads and prospects to convert them into successful sales. * Stay updated on the latest Etisalat products, promotions, and market trends. * Collaborate effectively with team members and contribute to a positive and productive work environment. * Adhere to all company policies, procedures, and ethical sales practices. Qualifications and Skills: * Proven experience in telesales or a similar customer-facing sales role, preferably with exposure to telecom products or services. * Excellent verbal communication skills with a clear and persuasive telephone manner. * Fluency in English & Hindi is essential. *Proficiency in Arabic or other languages spoken in the UAE will be an added advantage. * Strong understanding of sales principles and techniques. * Ability to build rapport and establish trust with potential customers over the phone. * Results-oriented with a strong drive to achieve and exceed sales targets. * Good organizational and time management skills. * Basic computer literacy and familiarity with CRM systems. * Ability to work independently and as part of a team. * High level of professionalism, integrity, and a positive attitude. * Willingness to work in a target-driven environment. Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹20,000.00 per month Benefits: Flexible schedule Health insurance Internet reimbursement Life insurance Provident Fund Work from home Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person

IT Product Sales Specialist Position Overview: We are seeking a dynamic and motivated IT Product Sales Specialist with at least 1.5 years of experience to join our sales team. The ideal candidate will excel in identifying customer needs, demonstrating product solutions, and driving sales in the competitive IT landscape. This role offers an excellent opportunity to contribute to our growth while advancing your career in IT sales. Key Responsibilities: Sales Execution: Generate and qualify leads through research, cold calling, and networking. Conduct product presentations and demonstrations to prospective clients. Negotiate and close sales to meet or exceed targets. Client Relationship Management: Build and maintain strong relationships with new and existing clients. Act as a trusted advisor by understanding client needs and proposing suitable IT solutions. Provide after-sales support to ensure customer satisfaction and retention. Product Knowledge: Gain a thorough understanding of the IT products and services offered by the company. Stay updated on industry trends, competitor offerings, and emerging technologies. Reporting and Documentation: Maintain accurate records of sales activities, client interactions, and forecasts in CRM tools. Prepare regular sales reports and market feedback for management review. Collaboration: Work closely with the marketing and technical teams to align sales strategies with business goals. Collaborate with internal stakeholders to customize solutions for clients. Qualifications and Skills: Bachelor’s degree in Business, IT, or a related field (preferred). 1.5+ years of experience in IT product sales or a related role. Proven track record of meeting or exceeding sales targets. Strong understanding of IT solutions such as SaaS, cloud computing, networking, or cybersecurity. Excellent communication, presentation, and negotiation skills. Proficiency in CRM software and Microsoft Office Suite. Self-motivated with strong organizational and time management skills. Preferred Skills: Experience in B2B sales or working with mid-size to large enterprises. Ability to handle client objections and provide compelling solutions. Knowledge of local and regional IT markets. Job Types: Full-time, Permanent Pay: ₹20,703.01 - ₹50,000.00 per month Schedule: Fixed shift Monday to Friday Night shift US shift Education: Bachelor's (Preferred) Experience: IT Product Sales: 1 year (Preferred) Language: English (Preferred) Work Location: In person

Job Summary: We are looking for a motivated and confident Telecaller to join our growing Immigration Consultancy team. The ideal candidate should have excellent communication skills, be goal-oriented, and capable of converting leads into potential clients for immigration services (Canada, UK, Australia, etc.). Key Responsibilities: Make outbound calls to potential clients and explain immigration and visa services . Generate leads and follow up with interested candidates via phone, email, or WhatsApp. Provide accurate information regarding visa categories, eligibility , and documentation. Schedule counseling sessions or walk-ins for senior immigration consultants. Maintain records of conversations and update the CRM with daily call status. Achieve daily, weekly, and monthly call and conversion targets . Requirements: Minimum 6 months to 1 year of experience in telecalling (preferably in Immigration/Education/Consulting ). Strong communication and interpersonal skills in English and Hindi/Punjabi . Good convincing skills and target-driven approach. Basic knowledge of Microsoft Office and CRM tools. Friendly, polite, and professional phone manner. Education: Minimum Qualification: 12th Pass / Graduate Perks & Benefits: Fixed Salary + Incentives for every successful lead. Friendly and supportive team environment. Opportunity to grow within the immigration industry. whatsapp your CV on 7888-590-310 Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Food provided Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Fixed shift Morning shift Weekend availability Work Location: In person

Responsibilities:  Make outbound calls to potential clients to promote the company’s products and services.  Handle inbound inquiries and provide appropriate product/service information.  Engage in proactive prospecting and maintain a strong follow-up system.  Understand client needs and recommend suitable solutions.  Maintain detailed records of conversations and track sales performance using CRM tools.  Build and maintain strong relationships with clients to ensure repeat business.  Collaborate with the sales and marketing team to maximize lead conversion.  Work towards achieving daily, weekly, and monthly targets. Qualifications:  0 to 3 years of experience in telecalling, customer support, or a similar role, preferably in the digital marketing or related industry.  Excellent verbal communication and interpersonal skills.  Ability to handle rejection and maintain a positive attitude.  Good listening skills with a customer-centric approach.  Basic computer knowledge and familiarity with CRM tools.  Self-motivated and target-oriented with a proactive approach. Job Types: Full-time, Permanent Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Job Title: IT Inside Sales Executive Company: Aegistime Solutions Pvt Ltd Location: Kochi, Kerala Job Type: Full-time Products You Will Work With: Cisco, Fortinet, Sophos, SonicWall, Ruckus, Aruba, TP-Link, D-Link,Microsoft (Licensing, Office 365), QNAP, Synology (NAS & Storage Solutions),Servers, Firewalls, Wi-Fi Solutions, and Cybersecurity Products Salary & Benefits: ₹15,000 to ₹25,000 per month (based on experience & performance) Attractive sales incentives Yearly performance bonus Co-operative gifts and team rewards Job Responsibilities: Engage with potential clients through calls, emails, and online meetings Explain IT and cybersecurity solutions to prospects in a simple and convincing manner Follow up on leads and convert them into sales Maintain customer relationships and build a sales pipeline Work closely with the technical and marketing teams for lead nurturing Requirements: 6 months to 1 year experience in IT inside sales or a related sales role Willingness to learn about IT and cybersecurity solutions Good communication skills in English and Malayalam Basic computer knowledge (Excel, email, and CRM tools preferred) Positive attitude and target-driven approach Why Join Us? At Aegistime Solutions, we offer a friendly and growth-focused environment. Whether you're building your foundation or stepping up your career, you'll receive the right support to succeed in the fast-growing IT and cybersecurity space. Apply Now: Send your resume to [email protected] Visit us: www.aegistime.com Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Compensation Package: Performance bonus Yearly bonus Schedule: Day shift Work Location: In person Speak with the employer +91 9072333050

Job Title: Sales Coordinator (Female) Location: Jagatpur, Ahmedabad Department: Sales Job Overview: As a Senior Sales Executive, you will be responsible for driving revenue growth by identifying new business opportunities, managing key accounts, and cultivating strong relationships with clients. You will play a critical role in developing and executing sales strategies to meet the company's objectives and exceed sales targets. This position requires a results-driven, highly motivated individual with excellent communication and negotiation skills. Key Responsibilities: Business Development: Identify and target new business opportunities, including prospecting and cold calling to develop a robust pipeline of potential clients. Account Management: Build and maintain long-term relationships with key clients, ensuring customer satisfaction and repeat business. **Sales Strategy: Develop and execute effective sales strategies tailored to the needs of the target market and aligned with company goals. Lead Generation: Qualify and follow up on inbound leads, ensuring a steady flow of prospects for conversion. **Sales Presentations: Present and demonstrate products or services to potential clients, effectively showcasing value propositions. Negotiation: Lead contract negotiations, manage pricing discussions, and finalize agreements in accordance with company policies. Reporting and Analysis: Provide regular sales forecasts and reports, track key performance indicators, and analyze sales data to identify opportunities for improvement. Collaboration: Work closely with other departments, including marketing, customer support, and product teams, to align efforts and ensure seamless customer experiences. Market Intelligence: Stay up to date on industry trends, competitor activity, and emerging technologies to provide strategic insights and recommendations. Qualifications: Bachelor’s degree in Business, Marketing, or related field (preferred). Proven experience as a Senior Sales Executive, or similar role. Strong track record of achieving or exceeding sales targets and quotas. Exceptional communication, negotiation, and presentation skills. Ability to build and maintain strong client relationships. Proficient in CRM software and Microsoft Office Suite. Highly motivated with a results-driven mindset. Ability to work independently and as part of a team. Preferred Skills: Advanced knowledge of sales techniques and strategies. Familiarity with market research and competitive analysis. Experience & Salary: Minimum 1 Year of experience needed Salary starting from 15000 CTC, No bar for good & Experienced Candidate Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Work Location: In person

Job Description: USA Customer Care Profile in Mohali, Zirakpur and Ambala - We are seeking a dynamic and results-driven International Customer Care Executive to join our team. The ideal candidate will possess excellent communication skills and be fluent in English, with a natural ability to connect with potential clients in the USA, Canada, UK, Australia, and New Zealand. Your primary responsibility will be to generate leads and secure appointments for our sales team through outbound calls. This role is perfect for someone who is proactive, persuasive, and has a talent for building rapport over the phone. If you are motivated to exceed targets and enjoy engaging with an international clientele, we would love to hear from you! Key Responsibilities: Outbound Calling: Reach out to prospective clients in designated regions (USA, Canada, UK, Australia, New Zealand) to generate leads. Lead Qualification: Identify decision-makers and qualify leads to ensure quality and conversion potential. Appointment Setting: Secure appointments for the sales team and manage an efficient scheduling process. CRM Management: Log call notes, update lead statuses, and track progress in the CRM system. Follow-Up: Conduct follow-up calls and maintain relationships with leads who show interest. Performance Reporting: Provide daily/weekly reports on call activities, lead conversion, and outcomes. Qualifications: Fluent in English with a neutral or US/UK accent preferred. Proven Experience: 1-4 years of experience in tele calling, sales, or lead generation, especially with an international client base. Excellent Communication Skills: Clear, concise, and persuasive communication style. Understanding of Sales Process: Familiarity with the lead qualification and appointment-setting process. Tech-Savvy: Proficient in using CRM software and other lead management tools. Self-Motivated: Ability to work independently with minimal supervision, meet targets, and manage time effectively. Preferred Skills: Knowledge of B2B sales strategies. Experience with cold calling in international markets. Background in a sales-driven environment with proven success in achieving and exceeding targets. Why Join Us? Competitive base salary with attractive commission. Opportunity to work with an international clientele. Training and professional development opportunities. Dynamic, supportive work environment with a collaborative team culture. How to Apply: Interested candidates should submit their resume and a brief cover letter detailing their relevant experience and why they are a good fit for this role. Job Type: Full-time Schedule: Day shift Monday to Friday Night shift Rotational shift Work Location: In person

Field Sales Representative (Managing & Taking Orders) Position: Field Sales Representative Location: kozhikode , Kerala Job Type: Full-Time Reports To: Manager Job Overview: We are looking for a proactive and results-driven Field Sales Representative to join our sales team. The primary responsibility of this role is to manage and track orders from existing business clients, while also generating new business by acquiring new clients and expanding market reach. This position requires strong communication skills, the ability to build relationships, and a customer-oriented approach to sales. Key Responsibilities: Managing Orders: Process and follow up on existing orders from business clients. Ensure timely delivery and resolve any issues related to order fulfillment. New Business Acquisition: Identify and approach new potential clients in your designated region or market segment. Present and sell products/services to new businesses. Customer Relationship Management: Build and maintain strong relationships with existing clients, understanding their needs and ensuring repeat business. Sales Targets: Meet or exceed sales targets by generating new orders and expanding existing accounts. Market Research: Continuously gather feedback from customers and competitors to identify new sales opportunities and market trends. Order Processing: Collect orders from businesses, ensure accurate details are recorded, and communicate effectively with the operations team for order fulfillment. Product Demonstrations: Conduct product presentations and demonstrations for potential customers to drive interest and sales. Reporting: Provide regular updates on sales activities, order status, and customer feedback to management. Sales Documentation: Maintain accurate sales records, order forms, and client data in the CRM system or other tools as required. Customer Support: Assist clients with any product-related queries and resolve any concerns or complaints in a professional manner. Required Skills: Sales Experience: Previous experience in sales or customer-facing roles is desirable but not mandatory. Communication Skills: Strong verbal and written communication skills to effectively interact with business clients. Customer-Oriented: Ability to understand customer needs and provide solutions that drive satisfaction and repeat business. Negotiation Skills: Ability to negotiate terms, prices, and service agreements with businesses. Time Management: Ability to efficiently manage multiple clients, orders, and appointments within a given timeframe. Problem-Solving: Ability to resolve order-related issues or customer complaints efficiently and effectively. Qualifications: Education: Minimum of a high school diploma; Bachelor's degree in Business, Marketing, or related field preferred. Experience: Prior experience in field sales or customer service roles is a plus, but freshers with strong communication skills are also encouraged to apply. Preferred Skills: Familiarity with CRM systems or order management software. Basic understanding of the industry products or services offered. Why Join Us? Competitive salary with performance-based incentives. Opportunity to build relationships and grow in the sales profession. Supportive and collaborative work environment. Career development and growth opportunities within the company. Job Types: Full-time, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month Benefits: Food provided Schedule: Day shift Morning shift Night shift Supplemental Pay: Commission pay Experience: total work: 1 year (Required) Work Location: In person

Job Title: Customer Relationship Executive We are looking for a Female Candidate. Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

Roles and Responsibilities: Customer Interaction: Respond to customer queries via phone, email, chat, or in-person (depending on the channel). Provide accurate, valid, and complete information by using the right tools and methods. Issue Resolution: Handle customer complaints, provide appropriate solutions, and follow up to ensure resolution. Escalate complex issues to senior support or technical teams when necessary. Order/Service Support: Assist customers with order placement, cancellations, returns, tracking, or service-related issues. Coordinate with logistics and internal teams to ensure smooth customer experience. Record Management: Maintain detailed logs of customer interactions, transactions, comments, and complaints in CRM systems. Follow-up & Feedback: Follow up with customers for feedback after resolution or service. Gather customer insights to help improve products/services. Process Compliance: Follow company policies and standard operating procedures (SOPs). Maintain high service quality and adhere to response time SLAs. Sales & Upselling (if applicable): Suggest product recommendations or upsell services based on customer needs. Inform customers about ongoing offers or discounts. Team Collaboration: Work closely with the sales, marketing, and operations teams for smooth coordination. Participate in team meetings and training sessions for continuous improvement. Required Skills: Strong verbal and written communication skills Problem-solving and conflict-resolution abilities Empathy and patience with customers Familiarity with CRM tools and customer support software (e.g., Zendesk, Freshdesk) Multilingual proficiency is a plus (if dealing with regional customers) Job Type: Full-time Pay: ₹25,000.00 - ₹35,000.00 per month Schedule: Night shift Language: English (Required) Hindi (Required) Work Location: In person Speak with the employer +91 8792096393 Expected Start Date: 23/06/2025

Job Title: Customer Relationship Executive Location: Raipur Department: Sales Development Job Summary: We are seeking a motivated and customer-oriented Customer Relationship Executive to join our sales team. The ideal candidate will be responsible for providing exceptional support to customers during the sales process, building strong relationships, and driving sales conversions. This role requires a deep understanding of our products and services, as well as the ability to identify and capitalize on sales opportunities. Key Responsibilities: 1. Sales Support: - Assist customers with inquiries related to products and services, ensuring they have the necessary information to make informed purchasing decisions. - Provide timely and accurate responses to sales-related inquiries, aiming to achieve a high level of customer satisfaction. 2. Customer Relationship Management: - Build and maintain strong relationships with customers to foster loyalty and encourage repeat business. - Act as a point of contact for customers, addressing their needs and concerns effectively to enhance their overall experience. 3. Lead Generation and Conversion: - Identify potential sales opportunities and convert inquiries into sales, contributing to the overall sales targets of the team. - Track and follow up on leads to ensure maximum conversion rates, with a focus on upselling and cross-selling where appropriate. 4. Product Knowledge: - Maintain a comprehensive understanding of the company’s products and services to effectively assist customers and drive sales. - Stay updated on product features, benefits, and promotions to provide accurate information to customers. 5. Customer Feedback and Insights: - Gather and analyze customer feedback to provide insights that can improve sales strategies and product offerings. - Collaborate with the sales and marketing teams to enhance customer experience and address any areas for improvement. Qualifications: - Bachelor’s degree in Business, Marketing, or a related field (preferred). - Proven experience in customer support or sales, preferably in a similar industry. - Excellent communication and interpersonal skills. - Strong problem-solving abilities and a customer-centric mindset. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Proficiency in CRM software and Microsoft Office Suite. Performance Expectations: In this role, you will be expected to contribute to key performance metrics such as sales conversion rates, customer satisfaction scores, and lead follow-up effectiveness. Your performance will be regularly reviewed to ensure alignment with the company’s sales objectives and customer service standards. What We Offer: - Competitive salary and performance-based incentives. - Opportunities for professional development and career advancement. - A dynamic and supportive work environment. - Medical Benefits and Statuary Complies. Job Type: Full-time Pay: ₹25,000.00 - ₹40,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Schedule: Day shift Morning shift Application Question(s): Are you an Immediate Joiner? Can you start immediately within 7 Days? Do you have experience in sales? How many years of experience do you have in sales? How many years of overall work experience do you have? Language: English (Required) Work Location: In person Speak with the employer +91 7225016963

Key Responsibilities: Generate and send accurate customer invoices in a timely manner. Follow up on outstanding accounts and ensure timely collections. Monitor customer account details for non-payments, delayed payments, and other irregularities. Perform account reconciliations and resolve payment discrepancies. Maintain accounts receivable records and ensure all transactions are posted correctly. Collaborate with the sales and customer service teams for billing adjustments and credit memos. Prepare and submit regular aging reports and AR status updates to management. Support month-end and year-end closing processes related to receivables. Adhere to US GAAP and company policies regarding revenue recognition and collections. Assist with audits and provide required documentation. Required Skills and Qualifications: Bachelor’s degree in Accounting, Finance, or a related field. 2–4 years of experience in an Accounts Receivables role, preferably supporting US clients. Knowledge of US GAAP and AR best practices. Experience working with accounting software (e.g., QuickBooks, NetSuite, SAP, or similar ERP systems). Strong communication skills in English (both verbal and written). Excellent attention to detail, analytical skills, and problem-solving abilities. Proficiency in MS Excel and other Office tools. Job Type: Full-time Pay: From ₹18,000.00 per month Work Location: In person Application Deadline: 30/06/2025

Job Title: Business Development Executive (Appointment Setter + Executive Assistant) Location: Hybrid (Morning Shift: 6:00 AM – 3:00 PM IST) Work Days: Monday to Saturday (6 days working) Experience Required: 2–5 Years Industry: Real Estate (Australian Process) Salary: upto 28k per month Apply: [email protected] Job Summary: We are seeking a highly motivated and organized Business Development Executive who will also act as an Executive Assistant to support our Mortgage Strategist. This role is ideal for someone with a passion for real estate , strong communication skills, and the ability to handle multiple responsibilities efficiently in a fast-paced, international work environment. Key Responsibilities: Set appointments with qualified leads for senior management Act as Executive Assistant to the Mortgage Strategist Regularly check in with clients every 2–3 days to maintain engagement Liaise with internal teams to resolve client queries and requests Provide detailed information on properties, emphasizing benefits and features Schedule meetings and ensure calendar management for leadership Manage post-session follow-ups to maintain seamless communication Required Skills & Qualifications: Bachelor’s degree in any discipline 2–5 years of experience in B2C cold calling and appointment setting Prior experience supporting executives or senior-level management is a plus Familiarity with Australian geography (states, capitals, suburbs) is an advantage Strong organizational and multitasking abilities Excellent written and verbal communication skills Proficient in CRM tools and general office software Driven by KPIs, with a proactive, can-do mindset What We Offer: Hybrid work setup with work-from-home flexibility Exposure to the Australian real estate and mortgage market High-energy, collaborative team culture Performance-based incentives and growth opportunities Competitive compensation (flexible for the right candidate) Job Types: Full-time, Permanent Pay: ₹11,975.33 - ₹28,000.00 per month Benefits: Cell phone reimbursement Commuter assistance Internet reimbursement Paid sick time Paid time off Work from home Schedule: Day shift Morning shift Work Location: In person Speak with the employer +91 9238222622

Key Responsibilities: Handle inbound and outbound calls/emails/chats related to logistics and shipment inquiries from US clients. Track and trace shipments and provide real-time updates to customers. Resolve customer issues, complaints, or delays in a timely and professional manner. Coordinate with internal teams (warehouse, dispatch, carriers) to ensure seamless delivery processes. Maintain accurate records of customer interactions and transactions using CRM tools. Provide excellent customer service by understanding client requirements and offering timely solutions. Escalate unresolved issues to appropriate departments or team leads as necessary. Meet or exceed defined KPIs such as response time, resolution rate, customer satisfaction, etc. Requirements: Master's degree in business administration in logistics or supply chain management 0–3 years of experience in customer service, preferably in logistics or BPO supporting US clients. Excellent verbal and written communication skills in English. Willingness to work in US time zones (night shifts). Strong problem-solving skills and attention to detail. Ability to multitask in a fast-paced environment. Job Type: Full-time Pay: From ₹15,000.00 per month Work Location: In person Application Deadline: 30/06/2025

Job Opportunity: Admission Executive Location: Kottayam, Kerala Position Summary We are seeking a dedicated and personable Admission Executive to lead and manage our student admission process. As the first point of contact for prospective students and their families, you will play a vital role in guiding them through each step of the enrollment journey. This position requires a proactive communicator with strong organizational skills and the ability to represent our institution with professionalism and care. Key ResponsibilitiesManaging Student Inquiries Respond to inquiries from prospective students and parents through phone, email, and in-person interactions. Share clear, accurate information regarding academic programs, entry requirements, and the application process. Application Processing Review applications to ensure they are complete and accurate. Track and manage essential documentation such as transcripts and test results. Admission Guidance Support applicants and their families throughout the admission process. Provide clear guidance, address questions, and offer personalized assistance to ensure a smooth experience. Event Coordination Organize and participate in admission-focused events, including campus tours, open houses, and info sessions. Represent the institution at external educational fairs and recruitment events. Data and Records Management Maintain up-to-date records on prospective students and application statuses using CRM tools. Generate reports to evaluate trends and admission targets. Policy Compliance Ensure all admission practices adhere to institutional policies and applicable regulations. Stay informed about changes in education policy and incorporate them into admission procedures as needed. Collaboration and Strategy Work with the marketing team to plan and execute effective student recruitment initiatives. Coordinate with academic departments to address applicant-specific queries or requirements. Continuous Improvement Collect and analyze feedback from applicants and newly enrolled students to refine the admission experience. Experience: Prior experience in admissions, student counseling, or customer service is an advantage. Key Skills: Excellent communication and interpersonal abilities Strong organizational and time-management skills Familiarity with CRM systems and MS Office Problem-solving aptitude with attention to detail Ability to manage multiple tasks under pressure Job Types: Full-time, Permanent, Fresher Pay: ₹16,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Generate leads and identify potential customers through cold calling and other sales techniques Meet and exceed sales targets on a monthly basis Provide excellent customer service and support to customers Keep up-to-date with industry trends and product knowledge Collaborate with other members of the sales team to achieve overall sales goals Communicate effectively with both potential and existing customers, building strong relationships. Requirement Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong negotiation and closing skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and CRM software

Job Position: Admission Counselor Key Responsibilities: Make inbound and outbound calls to prospective leads and existing inquiries Follow up with potential leads via phone, WhatsApp, and email Identify and generate new business opportunities through various channels Counsel and guide prospective students/customers towards suitable products/services Maintain a strong pipeline of leads and ensure timely enrollment closures Understand customer needs and offer solutions and support accordingly Keep accurate records of calls, leads, and conversions in CRM tools Coordinate with the sales and marketing teams for campaign support Meet and exceed weekly/monthly targets for calls, conversions, and enrollments Requirements: Bachelor's degree in any discipline 0–2 years of experience in sales, telecalling, or business development (freshers with good communication skills may also apply) Strong communication and interpersonal skills Comfortable with outbound calling and handling objections Target-oriented mindset with a passion for sales and customer engagement Basic knowledge of CRM tools and Microsoft Office is a plus What We Offer: Competitive salary + performance-based incentives Dynamic and growth-focused work environment Opportunities for learning and career advancement Supportive team and leadership Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Internet reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: New Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: total work: 1 year (Required) Work Location: In person

Key Skills and Competencies include: Proficiency in English or Hindi plus one regional language. Deep understanding of construction equipment, machine technology, and their applications. Ability to qualify leads using the BANT framework (Budget, Authority, Need, Timeline). Comfortable using CRM software for managing sales pipelines and customer data. Skilled at explaining TCO, lifecycle value, and the overall Advantage of our products. Experienced in handling objections effectively on product specifications, pricing, and competitor comparisons. Clear, structured, and professional verbal communication skills. Ability to prepare basic quotations accurately using provided templates.

We are seeking a dynamic Relationship Manager to join our team in India. The ideal candidate will be responsible for managing client relationships, driving business growth, and ensuring high levels of customer satisfaction. This role requires a blend of excellent communication skills, a client-focused mindset, and the ability to work collaboratively with internal teams. Responsibilities Manage and nurture client relationships to ensure satisfaction and retention. Identify and pursue new business opportunities to expand client base. Conduct regular meetings with clients to understand their needs and provide tailored solutions. Collaborate with internal teams to deliver exceptional service and support to clients. Prepare and present reports on client feedback and performance metrics to senior management. Assist in resolving client issues and complaints in a timely manner. Maintain detailed records of client interactions and transactions. Skills and Qualifications Bachelor's degree in Business, Marketing, or a related field. Strong communication and interpersonal skills to build relationships with clients. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to analyze data and generate insights for improving client engagement. Good problem-solving skills and the ability to work under pressure. Strong organizational skills and attention to detail. Self-motivated with a proactive approach to client management.