2979 Crm Software Jobs - Page 42

Key Responsibilities Loan Application Management: Process loan applications from submission to settlement, ensuring all required documents are accurately collected, verified, and submitted. Compliance: Ensure all applications comply with lending policies, procedures, and regulatory requirements. Coordination: Liaise with clients, lenders, and other stakeholders to resolve queries and expedite the loan process. Document Review: Review and analyze financial documents, including income, credit reports, and bank statements, to assess eligibility. Pipeline Management: Maintain accurate records of loan applications in the CRM system and update statuses regularly. Customer Support: Provide exceptional customer service by addressing inquiries and ensuring clients are informed throughout the loan process. Reporting: Generate and share periodic reports on loan processing performance and bottlenecks. Qualifications and Skills Experience: 1-3 years in loan processing. Technical Proficiency: Familiarity with CRM software and loan processing platforms. Communication Skills: Strong verbal and written communication skills. Detail-Oriented: High attention to detail and accuracy in handling financial data and documentation. Organizational Skills: Ability to manage multiple applications simultaneously and meet deadlines. Problem-Solving: Proactive in identifying and resolving issues in loan processing

Job Opening: Telecaller (Solar Industry Preferred) Location: Noida Full-Time Experience: 0–2 Years (Solar Industry Preferred) We are looking for a proactive and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls, following up with leads, and supporting our sales team in generating interest for solar energy solutions. Key Responsibilities: Make outbound calls to potential customers. Explain our solar products/services clearly and persuasively. Handle inquiries and follow up on leads promptly. Maintain records of calls and update lead status regularly. Coordinate with the sales team for appointments and site visits. Requirements: Good communication skills in Hindi and English. Confident, polite, and persuasive tone. Basic computer knowledge (MS Excel, CRM tools). Prior experience in solar or renewable energy industry is a plus . Ability to work independently and meet call/lead targets. Qualification: 12th Pass / Graduate Experience in Telecalling/Solar Sales preferred Salary: ₹10,000 – ₹18,000 per month (based on experience) + Incentives To Apply: Send your CV to [email protected] with the subject “Telecaller Application – [Your Name]” . Job Types: Full-time, Permanent Pay: From ₹10,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Experience: telecalling: 1 year (Preferred) Work Location: In person

Description We are seeking a dynamic and motivated Telesales Executive to join our team in India. The ideal candidate will be responsible for generating sales through outbound calls, building customer relationships, and achieving sales targets. Responsibilities Conduct outbound calls to potential customers to promote products and services. Achieve monthly sales targets and KPIs set by the management. Build and maintain a strong relationship with customers to enhance customer satisfaction and loyalty. Handle customer inquiries and objections effectively to close sales successfully. Maintain accurate records of customer interactions and transactions in the CRM system. Collaborate with team members to achieve overall team sales goals. Skills and Qualifications Excellent communication and interpersonal skills. Strong persuasive and negotiation abilities. Ability to work under pressure and meet tight deadlines. Basic knowledge of sales principles and practices is a plus. High school diploma or equivalent Language: Tamil,Hindi,Telugu

Job Title: Tell caller (Real Estate Experience Required) Location: , Mehdipatnam Job Type: Full-Time Company: Beach Serenity Job Summary: Beach Serenity is looking for a proactive and customer-focused Digital Assistant with prior experience in real estate. This role involves managing digital communication channels, handling customer interactions via calls, and supporting CRM and social media efforts. Candidates must be confident communicators with a basic understanding of both the real estate and tourism sectors. Key Responsibilities: Manage and update the company’s social media platforms. Handle both inbound and outbound calls; actively listen to customer needs. Maintain and update the CRM system to track customer interactions and leads. Support customer service efforts and assist in executing digital marketing campaigns. Provide timely and professional communication with clients and prospects. Qualifications: Minimum of a Bachelor’s degree. Prior experience in real estate is mandatory. Strong verbal communication skills in English, Telugu, and Hindi (preferred). Familiarity with social media tools and CRM systems. Positive attitude, ability to multitask, and willingness to learn. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Work Location: In person

Job Summary: We are seeking a motivated and results-driven Telesales Executive to join our sales team. The ideal candidate will be responsible for generating leads, making outbound calls to potential customers, pitching products/services, and closing sales over the phone. Key Roles & Responsibilities: Make outbound calls to prospective customers using provided leads or databases Clearly explain the features, benefits, and pricing of products or services Understand customer needs and recommend appropriate solutions Maintain follow-ups with interested leads and close sales Update customer information and call records accurately in the CRM system Achieve daily/weekly/monthly sales targets Handle objections professionally and convert rejections into opportunities Work closely with the sales team to share insights and improve processes Provide excellent customer service before and after the sale Qualifications: Minimum 12th Pass / Graduate in any discipline Proven experience in telesales, telecalling, or a customer service role preferred Familiarity with CRM systems and telephonic etiquette Key Skills Required: Excellent verbal communication and listening skills Confident, persuasive, and persistent attitude Good sales and negotiation skills Ability to handle pressure and meet targets Basic computer proficiency (MS Office, CRM tools) Fluency in English, Hindi, or other regional languages as per the business need Job Types: Full-time, Permanent, Fresher Pay: ₹9,242.66 - ₹15,000.00 per month Benefits: Leave encashment Paid sick time Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Commission pay Overtime pay Performance bonus Yearly bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person Application Deadline: 21/06/2025 Expected Start Date: 23/06/2025

Job Title: Tele caller Executive Department: Sales/Telemarketing Location: Bestech Business Tower, Mohali Job Summary: As a Tele caller Executive at E2E Digitech Pvt. Ltd., you will be responsible for making outbound calls to potential customers with the goal of promoting and selling products or services. Your primary objective is to generate leads, set appointments, and contribute to achieving sales targets. Successful candidates will possess excellent communication skills, a customer-centric approach, and the ability to work effectively in a fast-paced environment. Key Responsibilities: Outbound Calls: Initiate outbound calls to potential customers to introduce products or services. Lead Generation: Identify and qualify leads through proactive calling and data research. Product/Service Presentation: Clearly and effectively present the features and benefits of products or services to prospective customers. Appointment Setting: Schedule appointments for the sales team with interested leads. Follow-up Calls: Conduct follow-up calls to nurture leads and move them through the sales pipeline. Achieve Sales Targets: Work towards achieving individual and team sales targets. Customer Relationship Management: Build and maintain positive relationships with customers to enhance customer satisfaction and loyalty. Record Keeping: Maintain accurate and detailed records of calls, interactions, and customer information in the CRM system. Market Research: Stay informed about industry trends, competitor products, and customer needs through ongoing market research. Adherence to Scripts and Guidelines: Follow provided scripts and adhere to established guidelines for customer interactions. Qualifications: High school diploma or equivalent; additional education or training in sales is a plus. Proven experience as a telecaller or similar customer service/sales role. Excellent verbal communication skills and active listening ability. Familiarity with CRM systems and proficiency in basic computer applications. Strong persuasive and negotiation skills. Ability to handle rejection and remain persistent in achieving goals. Results-oriented with a focus on achieving sales targets. Professional and courteous demeanor. How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant skills and experience. Please send your application to [email protected] with the subject line "Tele caller Executive Application - [Your Name]." E2E Digitech Pvt. Ltd. is an equal opportunity employer. We encourage candidates from all backgrounds to apply. Job Type: Full-time Pay: ₹16,000.00 - ₹24,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Ability to commute/relocate: Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: Technical support: 1 year (Preferred) Language: Hindi (Preferred) Work Location: In person

Contact: 82486 03617- Whatsapp only Email ID: [email protected] Job Role: Sales Officer Location: Chennai Key Responsibilities Consistently meet or exceed monthly sales targets through effective sales strategies and customer engagement. Identify and develop new business opportunities within the Chennai retail market. Build and maintain strong relationships with existing retailers and distributors to ensure repeat business and customer loyalty. Provide regular sales reports and updates to management, highlighting achievements and areas for improvement. Maintain in-depth knowledge of product offerings to effectively communicate benefits and features to customers. Monitor competitor activities and market trends to identify new opportunities and threats. Ensure adherence to company policies, procedures, and ethical standards in all sales activities. Qualifications & Requirements 5–15 years in sales, with a proven track record in the Chennai retail market. Minimum of 12th grade, Diploma, or any undergraduate degree. Established relationships with existing retailers and distributors in Chennai. Possession of a valid two-wheeler and driving license. Demonstrated history of achieving or surpassing sales targets. Extensive field sales experience with a deep understanding of the Chennai retail landscape. Preferred Skills Strong verbal and written communication skills in English and Tamil. Proven ability to negotiate effectively and close sales deals. Familiarity with CRM software and Microsoft Office Suite. Ability to adapt to changing market conditions and customer needs. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹38,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Job Title: CRM Executive Location: HSR Layout, Bangalore Experience: 1–3 years Job Summary: We are seeking a proactive and detail-oriented CRM Executive to manage and enhance our customer relationship management processes. The ideal candidate will maintain customer databases, optimize CRM tools, and collaborate with marketing and sales teams to improve customer engagement and retention. Prefer Male Candidate for the profile. Key Responsibilities: ü Maintain and update the CRM system to ensure accurate and current customer information ü Analyze CRM data to track customer behavior, campaign effectiveness, and identify opportunities ü Coordinate with internal teams to execute CRM-driven campaigns and initiatives ü Respond to customer inquiries and follow-ups through the CRM system ü Generate and present regular CRM performance reports ü Train and support team members in effective CRM usage ü Managed customer relationships using Leadrat CRM software. Managed B2B and B2C customer relationships using Leadrat CRM software. ü Lead process automation initiatives to improve workflow and increase productivity. ü Collaborated with cross-functional teams to address management needs and implement it. ü User Management: Create, modify, and delete user accounts Access Control. ü Ensure data integrity, import/export data, and handle data migrations Integration. ü Manage and troubleshoot CRM integrations with other systems Customization. ü Data maintenance: Regularly update and maintain customer records, ensuring data cleanliness and consistency assigning leads to the respective Department. ü Provide training and support to CRM users Security. ü User administration: Administer user account within CRM platform, assigning appropriate roles and access levels based on job function Requirements: Bachelor’s degree in Marketing, Business Administration, or a related field 1–3 years of experience in CRM software. Strong analytical and reporting skills Excellent communication and interpersonal abilities Attention to detail and the ability to manage multiple tasks Proficiency in Microsoft Excel and basic reporting tools Job Types: Full-time, Permanent Benefits: Health insurance Provident Fund Schedule: Day shift Work Location: In person

Contact: 82486 03617- Whatsapp only Email ID: [email protected] Job Role: Sales Officer Location: Chennai Employment Type: Full-time Key Responsibilities Consistently meet or exceed monthly sales targets through effective sales strategies and customer engagement. Identify and develop new business opportunities within the Chennai retail market. Build and maintain strong relationships with existing retailers and distributors to ensure repeat business and customer loyalty. Provide regular sales reports and updates to management, highlighting achievements and areas for improvement. Maintain in-depth knowledge of product offerings to effectively communicate benefits and features to customers. Monitor competitor activities and market trends to identify new opportunities and threats. Ensure adherence to company policies, procedures, and ethical standards in all sales activities. Qualifications & Requirements 5–15 years in sales, with a proven track record in the Chennai retail market. Minimum of 12th grade, Diploma, or any undergraduate degree. Established relationships with existing retailers and distributors in Chennai. Possession of a valid two-wheeler and driving license. Demonstrated history of achieving or surpassing sales targets. Extensive field sales experience with a deep understanding of the Chennai retail landscape. Preferred Skills Strong verbal and written communication skills in English and Tamil. Proven ability to negotiate effectively and close sales deals. Familiarity with CRM software and Microsoft Office Suite. Ability to adapt to changing market conditions and customer needs. Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹40,000.00 per month Schedule: Day shift Morning shift Work Location: In person

Company: ZYEC Consulting Shift Time: 6:00 AM - 3:00 PM, Monday - Saturday (Sunday - Fixed Off) Position Type: Full-time Job Description: ZYEC Consulting is seeking a highly motivated and results-driven Outbound Sales Executive to join our dynamic telemarketing team. As an Outbound Sales Executive, you will be responsible for driving sales through proactive outbound calls to potential clients, showcasing our services, and closing deals over the phone. Key Responsibilities: 1. Conduct outbound calls to prospective clients using provided leads and databases. 2. Introduce and promote ZYEC Consulting's services, highlighting the value proposition and benefits. 3. Engage potential clients in meaningful conversations to understand their needs and tailor solutions accordingly. 4. Demonstrate excellent product knowledge and effectively address client inquiries and objections. 5. Utilize persuasive sales techniques to convert leads into sales opportunities and achieve monthly targets. 6. Maintain accurate and up-to-date records of all sales activities and customer interactions in the CRM system. 7. Collaborate with the sales team to optimize strategies, share best practices, and contribute to team success. 8. Stay updated on industry trends, competitor activities, and market dynamics to identify new opportunities. Requirements: 1. Proven experience in outbound sales or telemarketing roles, preferably in a B2C environment. (Freshers are also welcome). 2. Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with clients. 3. Strong negotiation and persuasion abilities to close deals and overcome objections effectively. 4. Self-motivated and target-oriented mindset with a track record of meeting or exceeding sales targets. 5. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. 6. Proficiency in using CRM software and other sales tools to manage leads and track progress. 7. High school diploma; bachelor’s degree in Business Administration or related field is a plus. 8. Candidate must have their own computer/ laptop along with high speed internet facility and a professional headset. This position offers competitive compensation, including a base salary and attractive commission structure, along with opportunities for career growth and advancement in the sales department. Join our team at ZYEC Consulting and embark on an exciting journey to drive sales success through telemarketing! Apply now by submitting your resume and cover letter detailing your relevant experience and achievements in outbound sales. Job Types: Full-time, Fresher Pay: ₹10,000.00 - ₹12,000.00 per month Benefits: Work from home Schedule: Day shift Fixed shift Morning shift Supplemental Pay: Performance bonus Application Question(s): Do you own a laptop? Do you have a high speed internet connection? Do you have a professional USB headset which can be used for best calling experience? Do you speak really good English? Education: Bachelor's (Required) Experience: Telemarketing: 1 year (Preferred) Work Location: Remote Application Deadline: 20/08/2024 Expected Start Date: 01/07/2025

JOB DESCRIPTION FIELD SALES EXECUTIVE Job Title: Field Sales Executive Department: Sales Experience :1+yr Gender Preference: Male Only Age Preference: 25+ yr Pay Structure: ₹15000-₹25000per month Reporting to: Manager Job Brief: Responsible for generating new business opportunities and maintaining relationships with existing clients. Achieve sales targets and enhance customer satisfaction through exceptional service. Primary Responsibilities: Sales Generation: Identify and pursue new sales opportunities through networking, cold calling, and attending industry events. Lead Generation: Develop and implement strategies for generating new leads and prospects, including through online channels, referrals, and industry connections. Client Engagement: Conduct in-person sales presentations and product demonstrations to potential clients. Relationship Building: Build and maintain strong relationships with existing customers to foster loyalty and repeat business. Solution Customization: Understand client needs and tailor solutions to meet those needs effectively. Collaboration with Marketing: Work closely with the marketing team to align sales strategies and promotional activities. Market Awareness: Monitor market trends and competitor activities to refine and inform sales strategies. Sales Reporting: Prepare and present regular sales reports to management, highlighting achievements and areas for improvement. Continuous Learning: Attend training sessions and workshops to enhance sales skills and product knowledge. Education & Qualifications: Graduation Degree in any field. Proven experience in field sales or a related role, preferably in [industry]. Strong communication and interpersonal skills. Ability to build rapport with clients and understand their needs. Excellent negotiation and closing skills. Self-motivated with a results-oriented mindset. Proficient in CRM software and Microsoft Office Suite. Valid driver’s license and willingness to travel as needed. Experience: Strong experience in field sales is essential, with a minimum of 5 years in a sales role. At least 2 years of experience in a corporate sales environment, with a focus on client acquisition and relationship management. Demonstrated track record of achieving sales targets and working independently in the field. Behavioral & Technical Skills: Language Skills: Hindi, English(good to go). Communication Skills: Strong writing and speaking abilities. Leadership: Leadership capabilities to manage and guide team dynamics. Technical Skills: Knowledge of MS Excel and PowerPoint. Why Join Us? Competitive salary with commission structure. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional growth and development. A supportive and dynamic work environment. Application Process: Submit your resume and cover letter detailing relevant experience to [email protected] . Join FabricationZone Pvt. Ltd. and be part of a team committed to achieving excellence in sales and customer service! Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

Job description Job Description: We are seeking an enthusiastic and motivated telecaller to join our team. The ideal candidate will reach potential students, promote our products/services, and assist with inquiries. Key Responsibilities:  Make outbound calls to potential and existing Students.  Provide information about services and answer queries.  Maintain a record of calls and customer interactions in our database.  Follow up on leads and convert them into sales.  Achieve individual and team targets. Qualifications:  Excellent communication and interpersonal skills.  Previous experience in tele-calling or customer service is a plus.  Ability to work independently and in a team.  Basic computer skills and familiarity with CRM software.  Positive attitude and willingness to learn. Benefits:  Competitive salary  Opportunity for career growth.  Friendly work environment.  Interested candidates, please call on mentioned number 90356 93611 Job Types: Full-time, Permanent Schedule:  Day shift Experience:  Total work: 1 year (Preferred)  Fresher’s are also welcome Work Location: In person Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹24,000.00 per month Schedule: Day shift Education: Bachelor's (Required) Experience: Freshers: 1 year (Required) Telemarketing: 1 year (Required) Language: Tamil (Required) English (Required) Location: Teynampet, Chennai, Tamil Nadu (Required) Work Location: In person

Job Opportunity: Tele sales Executive - SAAS Sales Job Summary: We are seeking a highly motivated and results-oriented Sales Agent to drive the adoption of our cutting-edge Artificial Intelligence (AI) and Business Process Outsourcing (BPO) services within the Logistics and Transportation sectors across Europe. Understanding of the logistics domain is prefferred, a proven track record in consultative sales, and the ability to engage and influence C-level executives and key decision-makers. This role requires a proactive individual with excellent communication, negotiation, and relationship-building skills. Responsibilities Targeted Sales: Identify, prospect, and generate new business opportunities within Logistics and Transportation companies in the European markets. Solution Selling: Understand the specific challenges and needs of potential clients in the logistics sector and effectively articulate the value proposition of our AI and BPO solutions in addressing those needs. Product Knowledge : Develop and maintain a deep understanding of our AI and BPO service offerings, including their features, benefits, and applications within the logistics and transportation industry (e.g., supply chain optimization, predictive analytics, freight management, customer service automation, etc.). Relationship Building : Build and maintain strong, long-term relationships with key decision-makers (e.g., CEOs, COOs, CIOs, VPs of Logistics, etc.) through consistent communication and engagement. Presentations and Demonstrations : Deliver compelling presentations and product demonstrations to potential clients, showcasing the value and ROI of our services. Proposal Development: Collaborate with internal teams to develop tailored proposals and solutions that meet the specific requirements of prospective clients. Market Intelligence: Stay informed about industry trends, competitive landscape, and emerging opportunities within the Logistics and Transportation sectors in the US and Europe. Achieving Sales Targets: Consistently meet and exceed assigned sales targets and revenue goals. Qualifications: Experience: Minimum of [Specify number, e.g., 3-5] years of experience in a sales role, preferably selling technology solutions (AI, SaaS, software) or BPO services to the Logistics and Transportation industry. Logistics Domain Expertise : Strong understanding of the logistics and transportation ecosystem, including key processes (e.g., warehousing, transportation management, freight forwarding, supply chain management), challenges, and industry trends. Decision Maker Engagement: Proven ability to identify, engage, and build rapport with C-level executives and other key decision-makers. Sales Skills: Excellent communication, presentation, negotiation, and closing skills. International Sales Experience: Experience selling to companies in the US and/or European markets is highly preferred. Technical Aptitude : Ability to understand and articulate the technical aspects and business benefits of AI and BPO solutions. Education: Bachelor's degree in Business Administration, Marketing, Supply Chain Management, or a related field. A Master's degree is a plus. CRM Proficiency : Experience using CRM systems (e.g., Salesforce, HubSpot) for managing sales activities and pipelines. Language Skills: Fluency in English is essential. Proficiency in other European languages (e.g., German, French) is an advantage. Self-Motivation: Highly self-motivated, proactive, and able to work independently with minimal supervision. Results -Oriented: Strong focus on achieving and exceeding sales targets. Cultural Awareness: Sensitivity to cultural differences and business etiquette in the US and European markets. Preferred Skills: Existing network of contacts within the Logistics and Transportation industry in the US and Europe. Experience selling specific AI applications relevant to logistics (e.g., predictive maintenance, demand forecasting, route optimization). Experience selling specific BPO services relevant to logistics (e.g., freight audit, customs brokerage support, customer service). Knowledge of relevant industry regulations and compliance standards. Shift - European shift (12:30 pm - 09:30 pm) Woff - Saturday and Sunday Job Type: Full-time Pay: ₹35,000.00 - ₹45,000.00 per month Schedule: Day shift Work Location: In person Expected Start Date: 20/06/2025

Customer Relationship Management: Building and maintaining positive relationships with clients through proactive communication, personalized interactions, and addressing concerns promptly. Customer Needs Identification: Understanding customer needs and preferences to offer tailored solutions and identify opportunities for upselling or cross-selling. Issue Resolution: Addressing customer complaints, resolving issues, and ensuring customer satisfaction through effective problem-solving and communication. Client Communication: Providing regular updates on service performance, acting as a liaison between the customer and internal teams, and delivering reports on client relationships. Strategy Development: Developing and implementing strategies to improve customer satisfaction, retention, and overall experience. Feedback Analysis: Collecting and analyzing customer feedback to identify areas for improvement in products, services, and overall customer experience. Collaboration: Working with internal teams, such as sales and customer service, to ensure a seamless and positive customer journey. Skills: Excellent communication and interpersonal skills. Strong problem-solving and conflict-resolution abilities. Customer-focused mindset with a passion for providing exceptional service. Ability to build rapport and establish trust with clients. Proficiency in relevant CRM software and communication tools. Analytical skills to assess customer data and identify trends. Ability to work independently and as part of a team. Job Types: Full-time, Permanent, Fresher Pay: ₹9,000.00 - ₹15,000.00 per month Benefits: Health insurance Paid time off Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Work Location: In person

Job description We are looking for a motivated and enthusiastic Telecaller (Fresher) to join our team for the night shift. This is an excellent opportunity for freshers to kickstart their career in customer service and telecalling. The role involves making outbound calls, handling customer inquiries, and promoting our services. Training will be provided to help you succeed in this role. Key Responsibilities: Outbound Calls: Make outbound calls to potential customers to introduce services. Generate leads and follow up on inquiries. Inbound Calls: Handle incoming customer calls during the night shift. Provide accurate information about services and resolve customer queries. Customer Support: Build rapport with customers and ensure a positive experience. Address customer concerns and escalate issues when necessary. Data Entry: Maintain accurate records of calls and customer interactions. Update customer databases with relevant details. Requirements: Gender Preference: Any (as per company policy). Experience: No prior experience required. Freshers are encouraged to apply. Communication Skills: Excellent verbal communication skills in English. Pleasant and confident phone voice. Technical Skills: Basic computer knowledge (MS Office, CRM tools). Shift Flexibility: Willingness to work night shifts (e.g., 8 PM to 6 AM). Attributes: Positive attitude and willingness to learn. Good listening and problem-solving skills. Patience and empathy when dealing with customers. Job Types: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹15,000.00 per month Benefits: Food provided Provident Fund Schedule: Monday to Friday Night shift US shift Supplemental Pay: Overtime pay Performance bonus Yearly bonus Language: English (Preferred) Shift availability: Night Shift (Preferred) Work Location: In person

Job Title: Senior Executive - Business Development (Food Ingredients) Purpose: We're seeking a seasoned business development professional to drive growth and revenue in the food ingredients sector within a designated region. This role involves building and maintaining strong customer relationships, achieving sales targets, and supporting the business development team in executing strategic growth initiatives. Key Responsibilities: - Achieve sales targets and revenue growth in assigned market - Foster strong relationships with customers and stakeholders - Identify new business opportunities and support customer growth - Conduct market research and competitor analysis, presenting findings to management - Collaborate with internal teams for seamless order fulfillment and after-sales support - Enhance brand visibility through industry events and trade shows - Prepare sales reports and updates for management review - Conduct regular customer visits (12-15 days/month) to drive new customer acquisition and business growth - Manage CRM, updating leads and sales processes Required Skills: - Strong negotiation and business development skills - Market research and analytical capabilities - Excellent communication and relationship management skills - Technical understanding of food ingredients and applications - Result-driven approach with problem-solving abilities Challenges: - Drive sales growth in a competitive market - Balance new customer acquisition with existing relationship maintenance - Meet sales targets aligned with business strategies - Stay updated on market trends and regulatory requirements - Coordinate with internal teams for efficient order processing and customer service - Continuously enhance technical knowledge to provide value-added solutions Preferred:- A minimum of 2-3 years of prior experience working in a customer-facing role, B2B sales or similar roles (preferably in a Food & Nutraceutical company. Organized and punctual in all communications and reporting. Knowledge of soft wares like Microsoft office Suite, Google sheets, etc. Skilled in using CRM software to manage customer interactions, track leads, and record sales data as well as lead generation platforms. Can type and enter data quickly and accurately and maintain up-to-date records of all sales related data. Education:- Bachelors degree in Business Administration, Marketing or a related field Key Skills:- Strong Communication, Interpersonal Skills, Sales, negotiation and persuasion abilities, Team Work, Hardworking, Organizational Skills, Multitasking, Time management, Typing and data entry skills

Job Purpose Responsible for managing customer relationships, analyzing data to improve customer satisfaction, and driving loyalty programs. Focuses on creating personalized marketing strategies to enhance customer retention and growth. Education Qualifications Graduation/ Post Graduation Key Responsibilities Set store sales plans and quotas aligned with business objectives. Maintain Gross Margin, SOH, Segment & Brand mix, Discount management, and other metrics as per business strategy. Implement production, productivity, quality, and customer service standards. Recommend product lines and ensure appropriate merchandise mix. Drive sales, margin, shrink control, inventory management and cost optimization. Manage commercials and statutory compliance. Manage performance and foster teamwork among store staff. Identify and develop talent for critical positions. Address customer feedback to improve service and processes. Stay updated on competition and manage customer escalations. Drive local events and promotions as per marketing calendar. Promote a "Customer Obsessed Culture" to prioritize customer centricity. Key Performance Indicators Business Management: Gross Margin, SOH Segment & Brand mix Discount Management Brand share Finance - Paper/card VM Implementation. Achieve Nos- TGT Vs Ach, RCP, Attachment, EOL. Customer Experience - VOC - Participation, score, SQA, complaints, Loyalty cards. People Management. Business Acumen - profitability, Competition. Jio Business - Activations, Recharges, CAF Rejections Job Requirements 1. Functional Competencies Operational Effectiveness Finance Management Analysis and Problem Solving Results Orientation 2. Behavioural Competencies Self-Development Emotional Intelligence Customer Service Orientation People Management Communication Teamwork and Collaboration

Job Description Job Title: Tele Sales Executive Experience: 1–2 years Location: Chandigarh Job Type: Full-Time --- Job Overview: We are looking for a proactive and persuasive Tele Sales Executive with 1–2 years of experience to join our dynamic team. The ideal candidate should be confident in communicating with clients, understanding their needs, and offering tailored solutions to help achieve business goals. This role involves lead generation, relationship building, and consistent follow-ups to drive conversions. --- Key Responsibilities: Conduct outbound calls to potential clients to introduce the company’s offerings, explain features and benefits, and pitch relevant services based on the client's business requirements. Engage and build rapport with clients by understanding their pain points, listening actively, and offering customized solutions that align with their needs and interests. Follow up on leads generated through various marketing channels, ensuring timely communication and guiding prospects through the sales funnel toward conversion. Maintain a well-organized database of client interactions, updating call outcomes, feedback, and follow-up schedules in the CRM system to ensure continuity and personalized service. Achieve or exceed assigned sales targets consistently by employing a structured approach to sales, leveraging persuasive communication, and identifying upselling opportunities. Address client queries and resolve objections or concerns in a professional and informative manner, ensuring a positive brand experience and client satisfaction. Collaborate with internal teams such as marketing and operations to gather relevant information and ensure smooth handovers and implementation for converted leads. Stay updated on industry trends, product knowledge, and competitors’ offerings to communicate the company’s value proposition effectively and maintain a competitive edge. --- Requirements: Graduate degree in any discipline. 1–2 years of proven experience in tele-sales, client servicing, or a similar inside sales role. Excellent verbal communication skills with the ability to influence and persuade. High emotional intelligence and a client-centric approach to communication. Strong time management, organizational skills, and attention to detail. Familiarity with CRM systems and sales tracking tools is a plus. Fluent in English and Hindi; additional regional languages are a bonus. --- Job Details Employment: Full-time Industry: Advertising Services Job Type: Full-time Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: Day shift Supplemental Pay: Commission pay Work Location: In person Expected Start Date: 23/06/2025

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager - Supervisor Responsibilities . Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. . Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. . Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. . Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. . Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. . Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: . Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. . Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. . Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. . Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. . Qualifications: . Experience: Relevant experience in a supervisory role within customer service or call center operations. . Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. . Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. . Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: . 6:00 am - 3:00 pm MST . 7:30 am - 4:45 pm MST . 10:00 am - 7:00 pm MST o Shift timings in IND Hours: . 6:30 pm - 3:30 am IST . 8:00 pm - 5:15 am IST . 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field . Advanced knowledge of MS Word & Excel. . Ability to work in a fast-paced environment where standards of quality and timelines are established. . High integrity to ensure compliance. . Ability to work effectively in a team. . Relevant experience with international IB/ OB Voice process . Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Business Analyst Salesforce Lightning Cloud Insurance Domain Experience Required We are seeking a highly skilled and detail oriented Business Analyst with strong insurance industry project experience to join our team and support the implementation and optimization of Salesforce Lightning Cloud solutions. In this role, you will partner with business stakeholders, technical teams, and developers to drive business transformation initiatives within the insurance domain using Salesforce Lightning Cloud. The ideal candidate will have a proven track record of delivering Salesforce solutions within insurance organizations, with a deep understanding of cloud-based CRM systems, industry specific workflows, and compliance considerations. Key Responsibilities Requirements Gatheringand Analysis Collaborate with insurance business stakeholders e.g., underwriting, claims, policy administration to understand processes, pain points, and transformation goals. Document business requirements, user stories, and use cases tailored to the insurance industry. Facilitate workshops to gather, validate, and prioritize requirements for Salesforce Lightning Cloud implementations. Analyze legacy insurance systems and propose scalable Salesforce Lightning solutions aligned with industry best practices. Translate product owner requirements into technical specifications for development squads. Salesforce Configuration and Customization Work with Salesforce administrators and developers to configure Lightning Cloud features that meet insurance specific requirements. Translate business needs into detailed functional specs, including claims workflows, policy lifecycle automation, and insurance reporting. Design and review Salesforce workflows, dashboards, and process automations to ensure alignment with insurance KPIs. Process Mapping & Optimization Map existing insurance business processes and propose data driven optimizations through Salesforce Lightning. Lead re engineering of underwriting, claims, and customer service workflows to improve operational efficiency and compliance. User Acceptance Testing UAT Develop test plans and conduct UAT cycles focused on critical insurance use cases. Coordinate defect resolution and ensure all insurance related business rules are accurately implemented in Salesforce. Training and Support Create and deliver tailored training sessions and materials for insurance users across departments. Provide post deployment support and serve as a liaison between insurance business units and technical teams. Project Management and Reporting Contribute to project planning, scope management, and milestone tracking specific to insurance programs. Communicate progress, risks, and outcomes clearly to both IT and insurance business stakeholders. Deliver regular reports and presentations highlighting project impact on insurance KPIs and customer experience. Qualifications 5 years of experience as a Business Analyst, including 3 years on Salesforce Lightning Cloud projects. Demonstrated experience on large scale insurance transformation initiatives involving policy administration, claims processing, or customer engagement. Strong understanding of insurance products, processes, regulatory requirements, and customer lifecycle. Proven ability to work with cross functional teams in matrixed environments. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

Job Specification: General Support Agent (fully blended): Candidates are required to handle customer interactions via voice, chat, and ticketing channels to deliver efficient, high-quality support. Voice Support (billing calls, billing and technical support tickets) : Answer inbound calls maintaining professionalism and clear communication. Provide solutions to customer issues and respond to enquiries efficiently and accurately. Maintain an average response time in line with SLAs. Chat Support (billing and technical support) : Engage in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage, using clear and concise language. Complete a maximum of 3 chats simultaneously. Maintain an average response time in line with SLAs. Ticket Support (billing and technical support) : Respond to tickets using clear and concise language. Utilize appropriate canned responses ensuring all customer questions have been sufficiently answered. Move tickets to the correct department/queue. Product Knowledge : Develop and maintain a thorough understanding of our product features, updates, and improvements. Be prepared to relay accurate, detailed information to assist customers effectively. Troubleshooting : Diagnose customer issues, utilize internal resources to resolve problems, and escalate cases that require advanced support. Record all troubleshooting steps and findings in account notes. Documentation : Maintain clear and organized account notes on every interaction/escalation. Customer Satisfaction : Deliver prompt, accurate, and professional service in all interactions. Strive for first-contact resolution and aim to meet or exceed customer expectations. Feedback Loop : Report recurring issues, feature requests, and other feedback to HQ to drive product improvements. Process Adherence: Follow all processes and procedures. Keep up to date with updates and changes. Follow all quality and quality feedback processes. Core Requirements Experience : Preferably, agents should have previous experience in a contact centre or similar environment, ideally with SaaS products. Communication Skills : Agents must possess strong verbal and written communication skills in English, with the ability to explain solutions and instructions clearly. Technical Aptitude : A solid understanding of technical concepts related to SaaS products, with the ability to troubleshoot and explain issues. Customer Service Orientation : A strong commitment to customer satisfaction and the ability to remain patient and empathetic in all customer interactions. Adaptability : Ability to manage multiple interactions and adapt quickly in a dynamic, fast-paced environment. Attention to Detail : High level of organizational and documentation skills to ensure accurate account notation. Desired Skills Problem-Solving Skills : Ability to analyse issues effectively, think critically, and find creative solutions where needed. Familiarity with Support Tools : Knowledge of support platforms and CRM systems. Multitasking Abilities : Competency in managing concurrent interactions, and maintaining quality and efficiency. Performance Metrics Agents will be evaluated on a variety of metrics, including: Average Handling Time (AHT) : Time taken per interaction (<420 seconds for voice, <854 seconds for chat, <420 seconds for ticket) Response and Resolution Times : Timeliness of responses. Quality : The quality of the interaction including (but not limited to) tone, empathy, knowledge, rapport building, handle time. Minimum target 90%. Productivity : Agents are required to achieve a minimum 85% productivity score. Retention : Agents are required to achieve a minimum 30% save rate on voice interactions, and 30% save rate on chat interactions.

We are seeking a dynamic and results-driven Sales and Marketing Executive to join our innovative advertising agency. The ideal candidate will play a crucial role in driving business growth by generating new leads, cultivating client relationships, and promoting our agencys services. As a Sales and Marketing Executive, you will be responsible for developing and implementing effective sales and marketing strategies to enhance our agencys market presence and achieve revenue targets. Responsibilities Lead Generation and Prospecting: Identify and pursue new business opportunities through market research, networking, and outreach efforts. Generate and qualify leads to build a robust pipeline of potential clients. Client Relationship Management: Cultivate and maintain strong relationships with existing clients, understanding their needs and ensuring their satisfaction with our services. Act as the main point of contact between the agency and clients, handling inquiries, providing updates, and resolving issues promptly. Sales Presentations and Pitches: Prepare and deliver compelling presentations to prospective clients, showcasing our agencys capabilities and unique selling points. Collaborate with creative and strategy teams to develop tailored proposals and pitches. Market Research and Analysis: Stay informed about industry trends, competitor activities, and market dynamics to identify opportunities for growth and innovation. Analyze client feedback and market data to refine sales and marketing strategies. Campaign and Event Coordination: Assist in planning and executing marketing campaigns to promote the agencys brand and services. Collaborate with internal teams to ensure seamless integration of marketing initiatives. Sales Reporting and Analytics: Track and report on sales performance, providing regular updates to the management team. Utilize analytics tools to assess the effectiveness of marketing campaigns and make data-driven recommendations. Budget Management: Work closely with the finance department to manage the sales and marketing budget effectively. Ensure that all activities align with financial goals and maximize return on investment. Requirements: Bachelors degree in Marketing, Business, or a related field. Proven experience in sales and marketing roles within the advertising or creative industry. Strong communication, negotiation, and interpersonal skills. Ability to think creatively and strategically to solve complex problems. Proficient in using CRM software and other relevant tools. A results-oriented mindset with a track record of meeting or exceeding sales targets. Knowledge of the advertising industry, market trends, and client behavior.

Job Overview: We are seeking a highly motivated and results-driven Business Development Associate to join our dynamic team. The ideal candidate will have excellent communication skills, a passion for sales, and a strong understanding of business development strategies. This role involves identifying new business opportunities, building relationships with potential clients, and supporting the overall growth objectives of the company. Key Responsibilities : Lead Generation and Prospecting : Identify and research potential clients and business opportunities through various channels, including industry events, social media, and market research. Client Outreach : Initiate contact with potential clients through cold calling, email campaigns, and networking events. Present and promote our products/services to generate interest and secure meetings. Sales Support : Assist the sales team in developing and implementing strategies to achieve business targets. Prepare sales presentations, proposals, and contracts. Market Research : Conduct market research to understand industry trends, competitor activities, and customer needs. Provide insights and recommendations to support strategic decision-making. Relationship Management : Build and maintain strong relationships with key stakeholders, including clients, partners, and industry influencers. Ensure high levels of client satisfaction and address any issues or concerns. Reporting and Analytics : Track and analyze sales metrics, including lead conversion rates, pipeline progress, and revenue forecasts. Prepare regular reports on business development activities and outcomes. Collaboration: Work closely with cross-functional teams, including marketing, product development, and customer service, to ensure alignment and support for business development initiatives. Qualifications : - Bachelor's degree in Business Administration, Marketing, Sales, or a related field. - 1-3 years of experience in business development, sales, or a related role. Experience in [specific industry, if applicable] is a plus. - Strong understanding of sales principles, strategies, and techniques. - Excellent communication and interpersonal skills, with the ability to build and maintain relationships. - Proven ability to meet or exceed sales targets and objectives. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software (e.g., Salesforce, HubSpot). - Strong organizational skills and attention to detail, with the ability to manage multiple tasks and projects simultaneously. - Self-motivated, with a proactive approach to problem-solving and a strong work ethic. Benefits: - Competitive salary and performance-based incentives - Health, dental, and vision insurance - Retirement savings plan with company match - Paid time off and holidays - Professional development opportunities - Positive and collaborative work environment

Key Responsibilities : - Outbound Calls : Make a high volume of outbound calls to potential customers from provided leads lists. - Sales Pitch : Present and promote products/services to prospective customers through effective communication. - Lead Qualification : Identify and qualify sales opportunities through detailed conversations with prospects. - Follow-Up : Conduct regular follow-ups with potential customers to provide additional information and answer any questions. - Sales Conversion : Close sales and achieve daily, weekly, and monthly sales targets. - CRM Management : Accurately update and maintain customer information and sales records in the CRM system. - Feedback and Reporting: Provide regular feedback on call performance and customer responses to the sales manager. - Team Collaboration : Work closely with the sales and marketing teams to optimize sales strategies and share customer insights. - Customer Service : Ensure excellent customer service by addressing inquiries and resolving issues promptly. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar sales role. - Communication Skills : Excellent verbal communication skills with a clear and persuasive phone manner. - Sales Skills : Strong persuasion, negotiation, and closing skills. - Tech-Savvy : Proficient in using CRM software and other sales tools. - Self-Motivation : Ability to work independently and manage time effectively. - Education : High school diploma or equivalent; a degree in marketing, business, or a related field is a plus. - Language Proficiency : Proficiency in [insert language(s)]. Preferred Qualifications : - Industry Experience : Experience in [insert industry] is advantageous. - Product Knowledge : Familiarity with [insert specific product/service] is a plus. - Resilience : Ability to handle rejection and remain positive and motivated. Benefits : - Compensation : Competitive salary with a commission structure. - Training : Comprehensive training and ongoing support to enhance your skills and performance. - Growth Opportunities : Clear path for career advancement within the company. - Work Environment : Friendly and supportive team environment.

Job Summary: A Telesales Executive is responsible for generating sales over the phone by reaching out to potential or existing customers. They must effectively communicate the value of the company's products or services, persuade customers, and meet sales targets. Key Responsibilities: Sales & Lead Generation: - Make outbound calls to potential and existing customers. - Generate leads and convert them into sales. - Follow up on leads from various sources (marketing campaigns, referrals, databases, etc.). - Customer Handling & Relationship Management: - Understand customer needs and recommend appropriate products/services. - Answer customer queries and provide detailed information about the product. - Maintain a positive relationship with clients to ensure repeat business. Sales Target Achievement: - Work towards achieving daily, weekly, and monthly sales targets. - Effectively handle objections and close sales successfully. Record-Keeping & Reporting: - Maintain accurate records of calls, sales, and customer details in the CRM system. - Provide regular reports on sales performance and call feedback. Collaboration & Continuous Improvement: - Work closely with the sales and marketing team to improve outreach strategies. - Provide feedback to enhance the sales pitch and customer approach. - Stay updated on product knowledge and market trends. Key Skills & Requirements: - Excellent communication and persuasion skills. - Ability to handle rejection and remain motivated. - Basic computer proficiency (CRM software, MS Office). - Good listening skills and the ability to build rapport with customers. - Experience in telesales or customer service is a plus.