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1.0 - 6.0 years
3 - 8 Lacs
Thane
Work from Office
Roles and Responsibilities Manage client relationships through effective communication, ensuring timely resolution of queries and issues. Provide technical support to clients on Sprinklr platform, including troubleshooting and resolving errors. Collaborate with cross-functional teams to deliver high-quality solutions and services to clients. Develop strong understanding of client requirements and preferences to tailor solutions accordingly. Ensure seamless integration between different systems using APIs or other integrations. Good to have skills : HTML, CSS, Javascript, SQL, Salesforce, Sprinklr, Brandwatch, ZOHO, CRM Tools, etc.
Posted 1 week ago
4.0 - 7.0 years
4 - 7 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – Supervisor Responsibilities • Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. • Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. • Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. • Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. • Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. • Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: • Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. • Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. • Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. • Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. • Qualifications: • Experience: Relevant experience in a supervisory role within customer service or call center operations. • Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. • Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. • Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours: ? 6:00 am - 3:00 pm MST ? 7:30 am - 4:45 pm MST ? 10:00 am - 7:00 pm MST o Shift timings in IND Hours: ? 6:30 pm - 3:30 am IST ? 8:00 pm - 5:15 am IST ? 10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field • Advanced knowledge of MS Word & Excel. • Ability to work in a fast-paced environment where standards of quality and timelines are established. • High integrity to ensure compliance. • Ability to work effectively in a team. • Relevant experience with international IB/ OB Voice process • Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
1.0 - 6.0 years
2 - 5 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
Should be good in taking calls & taking appointment. Important to know Arabic Language. Good in doing follow-up on call & on mail till closure & receiving Invoice.
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Pune
Work from Office
Tele caller ISP Industry ( Job Description ) Company Name: ACT FIBERNET Location: PUNE Salary Range: Up to 4 LPA Experience: Minimum 1 year in Tele calling /Sales (ISP/Telecom preferred) Job Type: Full-time Joining: Immediate Joiner Preferred HR SPOC: Himanshu Alane / 7887722231 / himanshu.rajendra@roi.actcorp.in Job Description: We are looking for a skilled Tele caller to join our ISP (Internet Service Provider) team. The ideal candidate should have excellent communication skills, fluency in English , and experience in tele calling, customer service, or sales. Key Responsibilities: Make outbound/inbound calls to promote internet plans & services. Explain pricing, features, and offers clearly to customers. Handle queries, complaints, and provide resolutions. Follow up on leads & convert them into sales. Maintain accurate customer data & call records. Coordinate with the sales team for smooth customer onboarding. Required Skills & Qualifications: Minimum 1 year of experience in tele calling, customer support, or sales ( ISP/Telecom preferred ). Fluency in English (Additional regional languages are a plus). Strong persuasion, negotiation & interpersonal skills . Basic knowledge of broadband & internet services. Ability to meet sales targets & handle pressure. Immediate joiners preferred . Perks & Benefits: Salary up to 4 LPA . Career growth opportunities in the ISP industry. Friendly work environment & professional development. Apply Now & Be a Part of Our Growing Team
Posted 1 week ago
0 years
0 - 0 Lacs
Jalahalli, Bengaluru, Karnataka
On-site
Job Title: Admission Counsellor School: Edify School Location: Chikkabanavara, Bangalore Working Days: Monday to Saturday Job Type: Full-time School Type: Day Boarding Joining: Immediate About the Role: Edify School, Chikkabanavara is looking for a dynamic and approachable Admission Counsellor to join our team. This role is crucial in guiding prospective parents through the admission process, building relationships, and effectively communicating the school’s values and offerings. The ideal candidate is someone who enjoys interacting with people, is detail-oriented, and can represent the school with professionalism and warmth. Key Responsibilities: Handle all admission-related inquiries via phone, email, and walk-ins. Counsel prospective parents on curriculum, facilities, fee structure, transport, and other school policies. Conduct school tours and ensure a welcoming experience for all visitors. Maintain accurate records of inquiries, leads, follow-ups, and admissions. Coordinate with the academic team and office staff to ensure smooth onboarding of new students. Participate in admission drives, school promotional activities, and events as needed. Prepare admission reports and assist in planning enrollment targets. Follow up with interested families and ensure timely communication. Build strong rapport with parents and act as a point of contact for admission-related queries. Requirements: Bachelor’s degree in any field; specialization in communication, marketing, or education is a plus. Prior experience as an admission counsellor or in a similar customer-facing role preferred. Excellent communication skills in English; fluency in Kannada and/or Hindi is a strong advantage. Friendly, confident, and persuasive personality with strong interpersonal skills. Well-organized with good follow-up habits and attention to detail. Familiarity with school operations or CRM software is a plus. Immediate joiners preferred. Application Process: Interested candidates may submit or pin their resume along with professional references to: Email: [email protected] Job Type: Full-time Pay: Up to ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Work Location: In person
Posted 1 week ago
1.0 - 5.0 years
2 - 3 Lacs
Ahmedabad
Work from Office
Company Profile: Our Clients Company provides tailored intelligent healthcare solutions based on the latest professional insights. Every year, they supply high volumes of healthcare products via pharmaceutical supply programmes across the continent. Job location: Ahmedabad Job Profile: Process quotations: Upon receipt of clients RFQ, execute the quotes in accordance with internal SOP and supportive tools. Data generation and management of the quotes in ERP. Process orders: Upon receipt of PO from the client, execute the order in accordance with internal SOP and supportive tools. Data generation and management of the orders in ERP. Daily coordination with Sales Front office in headquarters on ongoing matters, RFQs and orders. Focal point between internal departments (Sales; Logistics; Quality; Purchase and Warehouse) Actively contribute to updating SOPs and tools to constantly improve our efficiency. Desired Candidate: 2 years experience in Sales Support functions / Sales Administration. Should have experience of handling International customers. Experience working in Pharmaceutical Company will be preferred Should have working Knowledge of CRM (Microsoft Dynamics 365) Contact Person: Neha Sharma/Chhavi Kankariya unitedmkt1@uhr.co.in
Posted 1 week ago
1.0 - 5.0 years
3 - 7 Lacs
Pune, Bengaluru
Work from Office
Hiring Inside Sales Specialists (1–5 yrs) for Pune/Bangalore. Generate & qualify leads for ERP/CRM,CAD/CAE/PLM solutions. Strong communication & CRM skills needed. Hybrid work. CTC + incentives. Join Bluechip Infocorp Pvt. Ltd.
Posted 1 week ago
0.0 - 3.0 years
1 - 2 Lacs
Coimbatore
Work from Office
Join our skin & hair clinic as a Customer Support Executive! Handle client calls, appointments, and queries with care. Ensure smooth service and great patient experience. Good communication & basic computer skills needed. Annual bonus Health insurance Provident fund
Posted 1 week ago
0 years
0 Lacs
Gurugram, Haryana
On-site
Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Specialist-1 Overview The Global Service Support team is responsible for various aspects of Loyalty products, including: merchant + campaign onboarding, offer execution, analytics (pre/post), technology and reporting functions for Merchant Funded Rewards programs. We operationalize merchant campaigns as part of MasterCard’s Rewards & Offers product suite and are experts in Merchant Funded Rewards business intelligence. The team develops the processes and uses technology to execute MasterCard’s Rewards & Offers Products and is constantly looking to improve all aspects of the program to become best in class. Are you passionate about Loyalty and enjoy creating impactful Rewards programs? Are you able to strategically manage complex projects while serving internal and external stakeholders? Do you excel in a fast paced and dynamic environment? Role Effectively manage the end-to end offer launch process: Understand, monitor, and manage the full lifecycle of campaigns - from pre-sales support to content creation/ingestion to reporting/analytics – by leveraging proprietary systems. Develop expertise on the offer launch process and maintenance required to uphold offer integrity. Contribute to the efficient management of: campaign pipeline, launches, audits and database. o Specific duties include campaign entry, budget management, reporting, contracts, and real-time campaign modifications. Familiarity with using CRM tools to: o intake contracts, campaign details, budget management, and campaign assets o output campaign export files, detailed reporting, and custom views/dashboards Be a part of the global expert team for Rewards and Offers programs; facilitate the successful execution of their domestic programs. Develop strong knowledge on the MasterCard Personalized Card-Linked Offers (PCLO) platform supporting the MTR and PCLO Product, and more generally, on the benefits and considerations of merchant participation in personalized, card-linked offer marketing programs. Become well-versed on MTR end to end flows. Contribute to issue resolution between functional groups and management as needed. All about You Prior experience in marketing, consumer, CLO, Loyalty, or related channel preferred. Languages: Proficient in English (verbal and written) Demonstrated digital marketing campaign/offer management experience. SQL Experience preferred Experience in MS-Excel (advanced) Team player with an impeccable attention to detail and the ability to multi-task Ability to thrive in fast-paced environments. o Flexible and able to handle rapidly changing scenarios; someone who sees ‘ambiguity’ as an opportunity rather than a hurdle. Strong interpersonal skills - the ability to build rapport and credibility quickly across functions. o Experience working with product and/or engineering teams a plus. Strong problem-solving skills; the ability to resolve issues in a timely manner. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Posted 1 week ago
1.0 - 5.0 years
30 - 35 Lacs
Hyderabad
Work from Office
Job Summary: We are seeking a dedicated and skilled Customer Experience Specialist to join our team at Healthcare. As a Customer Service Specialist, you will play a pivotal role in ensuring our customers receive exceptional support in using our products. You will be responsible for addressing customer inquiries, providing technical assistance, and guiding users through product features and functionalities. Your efforts will contribute to the establishment of our company's reputation for excellence in customer support within the healthcare industry. Responsibilities: Handle inbound calls & outbound calls from customers seeking assistance with technical issues related to our remote holter monitoring products. Provide timely and effective support to customers via email, chat, and other communication channels. Resolve customer queries and concerns efficiently, recommending appropriate solutions and troubleshooting steps. Document customer interactions, including issues raised, solutions provided, and follow-up actions taken, using CRM software. Adhere to Standard Operating Procedures (SOPs) and established processes to ensure consistent service delivery. Maintain accurate records and reports of customer interactions and support activities. Collaborate with cross-functional teams to address customer needs and resolve issues effectively. Demonstrate empathy and understanding when dealing with patients and caregivers, ensuring a compassionate and supportive approach. Uphold high standards of professionalism, patience, and courtesy, especially when handling challenging situations. Stay updated on product features, updates, and industry trends to provide informed support to customers. Work independently with minimal supervision, demonstrating strong initiative and accountability Preferred Qualifications: A Bachelor's degree in a science-related field or a diploma in life sciences your passion for science will be your greatest asset! Excellent communication skills, both verbal and written, with a focus on clarity and professionalism. Previous experience in customer service or a related role is a plus, but enthusiasm and a willingness to learn are equally valued. Familiarity with the healthcare industry, particularly remote monitoring technologies, is advantageous. Proficiency in using CRM software programs to manage customer interactions and data. Strong organizational skills and ability to multitask effectively in a fast-paced environment. Proficiency in basic operations of Windows and Microsoft Office applications. Ability to maintain composure and professionalism under pressure, with a positive attitude. Demonstrated patience and empathy when interacting with customers, especially in sensitive healthcare contexts. Willingness to collaborate with team members and management to achieve common goals. Motivated self-starter with a proactive approach to problem-solving and customer service. Commitment to upholding ethical standards and fostering a positive team environment.
Posted 1 week ago
1.0 - 2.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Responsibilities: Sales Territory Management: o Develop and manage a designated sales territory to maximise sales and achieve targets. o Identify and pursue new business opportunities within the territory through proactive prospecting and networking. Client Engagement and Relationship Building: o Conduct face-to-face meetings with prospective and existing clients to understand their needs and present suitable solutions. o Build and maintain strong relationships with clients to ensure long-term satisfaction and loyalty. o Provide technical product demonstrations and presentations to showcase the benefits and features of our AV, automation, and BMS solutions. Sales Process Execution: o Manage the entire sales cycle from initial contact to closing deals, including preparing and delivering proposals and contracts. o Negotiate terms and conditions with clients to secure profitable sales agreements. o Collaborate with internal teams to ensure smooth project implementation and client satisfaction. Reporting and Documentation: o Maintain accurate and up-to-date records of sales activities, client interactions, and pipeline status using CRM software. o Prepare regular reports on sales performance, market insights, and territory developments. Travel and Field Activities: o Regularly travel within the assigned territory to meet clients, attend industry events, and conduct field sales activities. o Participate in trade shows, conferences, and other networking events to enhance brand visibility and generate leads. Qualifications: Experience: o Minimum of 0-2 years of field sales experience, preferably within the AV, automation, or BMS industry. o Proven track record of achieving sales targets and driving business growth in a technical field. Education: o Bachelors degree in Business, Marketing, Engineering, or a related field. Skills: o Excellent communication and interpersonal skills with the ability to engage and build relationships with clients. o Strong technical acumen with the ability to understand and articulate complex technical solutions. o Self-motivated and goal-oriented with strong organisational and time management skills. o Proficiency in CRM software and other sales tools.
Posted 1 week ago
1.0 - 5.0 years
8 - 14 Lacs
Tamil Nadu
Work from Office
Key Responsibilities : Lead Generation : - Identify and reach out to potential customers through various channels such as cold calling, email campaigns, and social media. - Build and maintain a pipeline of qualified leads. Sales Outreach : - Engage with prospects to understand their needs, qualify their interest, and present suitable product/service solutions. - Conduct follow-ups with leads to move them through the sales funnel. Product Knowledge : - Develop a deep understanding of our products/services and effectively communicate their benefits to potential customers. Sales Presentations : - Deliver engaging sales presentations and product demonstrations to prospective customers, addressing any queries or concerns they may have. Closing Sales : - Utilize effective sales techniques to close deals and achieve or exceed sales targets. Customer Relationship Management : - Build and maintain strong relationships with customers to ensure satisfaction and foster repeat business. - Manage customer information and sales activities using CRM software. Reporting : - Keep accurate records of sales activities, track progress against targets, and prepare regular sales reports.
Posted 1 week ago
0.0 - 5.0 years
1 - 3 Lacs
Tamil Nadu
Work from Office
Job Overview : As a Telesales Executive, you will be responsible for generating new business opportunities and managing existing customer relationships over the phone. Your goal will be to drive sales, meet targets, and contribute to the overall success of the sales team. Key Responsibilities : - Outbound Calls : Make high volumes of outbound calls to prospective customers, introducing our products/services and generating interest. - Lead Generation : Identify and qualify leads from various sources, including cold calling, referrals, and inbound inquiries. - Sales Pitch : Deliver compelling sales presentations, effectively communicating the value of our products/services. - Customer Relationship Management : Build and maintain strong relationships with customers, addressing their needs and concerns promptly. - Sales Targets : Achieve and exceed sales targets and KPIs set by the company. - Record Keeping : Maintain accurate records of calls, sales, and customer interactions using CRM software. - Market Research : Stay informed about industry trends, market conditions, and competitor activities. - Feedback Collection : Gather feedback from customers to improve our products/services and overall customer experience. Requirements : - Experience : Proven experience in telesales, telemarketing, or a similar role. - Skills : Excellent communication and negotiation skills, with the ability to build rapport over the phone. - Sales Acumen : Strong sales skills and a track record of meeting or exceeding sales targets. - Technical Proficiency : Proficiency in CRM software and Microsoft Office Suite. - Resilience : Ability to handle rejection and stay motivated in a target-driven environment. - Education : High school diploma or equivalent; a degree in business or a related field is a plus.
Posted 1 week ago
0.0 - 5.0 years
2 - 7 Lacs
Nagercoil, Kanyakumari
Work from Office
Job Summary: We are looking for a Business Associate & Telecaller to handle customer interactions, generate leads, and support business growth. The role involves making outbound calls, following up with clients, and assisting in sales and business development activities. Key Responsibilities: - Make outbound calls to potential and existing customers. - Explain products/services and answer customer queries. - Generate leads and schedule appointments for sales teams. - Follow up with customers to ensure a positive experience. - Maintain and update customer databases. - Assist in business development and market research activities. - Meet daily and monthly targets for calls and conversions. Requirements: - Good communication and interpersonal skills. - Fluency in [English/Hindi/ Regional Language]. - Basic knowledge of sales and customer handling. - Ability to persuade and negotiate with customers. - Proficiency in using CRM software and MS Office is a plus. - Prior experience in telecalling or sales is preferred but not mandatory. Benefits: - Fixed salary with incentives for performance. - Flexible work environment. - Career growth opportunities in business development and sales.
Posted 1 week ago
1.0 - 4.0 years
9 - 13 Lacs
Tamil Nadu
Work from Office
Responsibilities : - Conduct outbound calls to prospective customers from provided leads lists. - Present and promote products/services using persuasive sales techniques. - Meet or exceed sales targets and quotas on a monthly basis. - Build and maintain strong customer relationships through active follow-up and communication. - Identify customer needs and offer appropriate solutions or upsell opportunities. - Keep accurate records of sales activities, customer interactions, and transactions in CRM software. - Collaborate with team members to achieve collective sales goals. - Stay up-to-date on product knowledge, pricing, and promotions. - Handle objections and complaints effectively to ensure customer satisfaction. - Provide feedback to management on market trends, customer preferences, and competitor activities. Requirements : - Proven experience in telesales, sales, or customer service roles. - Excellent communication and interpersonal skills. - Strong negotiation and persuasion abilities. - Ability to work well in a fast-paced, target-driven environment. - Results-oriented with a track record of meeting or exceeding sales targets. - Familiarity with CRM software and sales metrics. - High school diploma or equivalent; bachelor's degree preferred. Additional Skills (Preferred) : - Experience in the [specific industry/sector]. - Knowledge of sales techniques and best practices. - Ability to work independently and as part of a team.
Posted 1 week ago
0.0 - 2.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Summary: We are looking for a motivated Junior Sales Representative to support our sales team in identifying new business opportunities, maintaining client relationships, and achieving sales targets. This role is ideal for someone who is passionate about sales, eager to learn, and has strong communication skills. Key Responsibilities: Assist in generating leads through research, networking, and outbound calls/emails. Well versed with LinkedIn Navigations Develop and maintain relationships with new and existing clients. Support senior sales representatives in negotiating deals and closing sales. Conduct market research to identify customer needs and industry trends. Collaborate with marketing and product teams to improve sales strategies. Attend client meetings, trade shows, and industry events as required. Provide excellent customer service and address client inquiries efficiently. Qualifications & Skills: Bachelor's degree in Business, Marketing, or a related field. 0-2 years of experience in sales, customer service, or a related role. Strong verbal and written communication skills. Ability to build rapport and maintain professional relationships. Basic knowledge of CRM software (preferred but not mandatory). Goal-oriented mindset with strong problem-solving skills. Ability to work both independently and within a team. Willingness to travel if required.
Posted 1 week ago
0 years
0 - 0 Lacs
Nashik District, Maharashtra
On-site
Job Summary : We are looking for a smart and customer-focused Female Customer Support Executive to handle client queries, complaints, and service requests with professionalism and efficiency. The ideal candidate will ensure a smooth customer experience through effective communication and timely resolution. Key Responsibilities : Handle inbound/outbound customer calls, emails, and chats Understand customer needs and provide accurate solutions Log and escalate issues to relevant departments if needed Follow up on customer requests and ensure timely resolution Maintain a positive, empathetic, and professional attitude toward customers Maintain proper records of interactions and transactions in CRM/system Share feedback and suggestions from customers with the team Meet daily and monthly performance targets (TAT, satisfaction, etc.) Skills Required : Good communication skills (English, Hindi, and regional language if required) Basic computer knowledge (MS Office, typing, email handling) Pleasant personality with patience and problem-solving attitude Ability to handle pressure and multitask Experience with CRM tools (preferred but not mandatory) Preferred Industries : BPO/KPO E-commerce Healthcare Telecom Education Service sector Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: On the road
Posted 1 week ago
0 years
4 - 0 Lacs
Delhi, Delhi
On-site
We are looking for a competitive and trustworthy Sales Executive to help us build up our business activities. Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you. Responsibilities Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Requirements and skills Proven experience as a Sales Executive or relevant role Proficiency in English Excellent knowledge of MS Office Hands-on experience with CRM software is a plus Thorough understanding of marketing and negotiating techniques Fast learner and passion for sales Self-motivated with a results-driven approach Aptitude in delivering attractive presentations High school degree Job Type: Full-time Pay: ₹400,000.00 - ₹449,184.82 per year Schedule: Day shift Application Question(s): What is your current CTC? Are you willing to work with Kotak Mahindra? Language: English (Required) Location: Delhi, Delhi (Required) Work Location: In person
Posted 1 week ago
60.0 years
0 Lacs
Chennai, Tamil Nadu
On-site
About Frost & Sullivan Frost & Sullivan, the Growth Pipeline Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes. Learn more about Frost & Sullivan: https://www.frost.com/about/ About the Role As an Executive – CRM & Marketing Automation Team , you will play a critical role in managing and optimizing Frost & Sullivan’s CRM operations in a non-technical capacity. You will focus on ensuring the quality and integrity of data within the CRM system, supporting Sales and Marketing teams, and generating actionable insights to drive business success. Responsibilities : Lead Qualification : Analyze client queries, qualify them as sales leads, and route them to the appropriate teams. Database Management : Update and maintain CRM databases, including research on prospective contacts and companies, deduplication, and ensuring data accuracy. Industry Categorization : Evaluate company profiles, categorize them into relevant industry verticals, and identify decision-makers. Stakeholder Collaboration : Coordinate with global teams to ensure lead follow-up, feedback, and continuous process improvement. Process Documentation : Develop and update CRM process documentation and training materials. Research for Database Development: Conduct thorough research on companies, industries, and key decision-makers to gather accurate and relevant information for database development and enhancement. Insights Generation : Create reports and dashboards using Power BI to provide actionable insights for Sales teams. Required Competencies: We are seeking a motivated and detail-oriented individual who possesses: Technical Skills : Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Familiarity with CRM tools (e.g., Microsoft Dynamics, HubSpot, Salesforce). Knowledge of Power BI and data visualization techniques. Soft Skills : Strong analytical and problem-solving skills. Excellent written and verbal communication abilities. A customer-centric mindset with the ability to prioritize tasks effectively. A proactive approach to learning new tools and technologies. Experience : 0–2 years in CRM, database creation through web research, or a related field. This is a non-technical role ; prior technical expertise is not required, but a willingness to learn and adapt to CRM tools is essential. Education : Bachelor’s degree in any discipline. Why Join Frost & Sullivan? Work with a global team that values collaboration, innovation, and excellence. Develop expertise in identifying and leveraging Growth Opportunities to drive business success. Benefit from structured career paths and continuous learning opportunities. Be part of a company that values work-life balance, offering a flexible work environment. Gain exposure to diverse industries and disruptive trends, shaping the future of businesses worldwide. What Makes You a Good Fit? You are wildly curious and passionate about understanding customer journeys and growth opportunities. You are a self-starter who thrives in a dynamic and fast-paced environment. You are a persuasive communicator who can collaborate effectively with cross-functional teams. You are detail-oriented, ensuring high standards in every task you undertake. You are excited about leveraging data and technology to deliver measurable results. Equal Opportunity Employer Frost & Sullivan is committed to creating an inclusive work environment. We recruit and hire without regard to race, religion, gender, marital status, age, disability, national origin, or sexual orientation.
Posted 1 week ago
0 years
0 - 0 Lacs
Noida, Uttar Pradesh
On-site
Job Title: Inside Sales Executive Location: Noida (Work from Office) Salary: Up to ₹45,000/month (Fixed) + Incentives Working Days: 6 Days a Week (1 Weekly Off) Timings: 9:30 AM – 6:30 PM Contact: If you're looking for a job in the sales field, contact Sameer Singh at 9336901025 Experience Required: Minimum 6 months in sales --- Job Summary: We are hiring motivated and goal-driven Inside Sales Executives to sell UG/PG online courses to prospective students. This is an exciting opportunity to grow your career in the EdTech industry while making a real impact. --- Key Responsibilities: Reach out to potential students via calls and follow-ups Explain course offerings, fees, and benefits clearly Convert leads into successful enrollments Meet weekly and monthly sales targets Maintain accurate records and follow-up schedules using CRM tools Coordinate with the academic and support teams for smooth onboarding --- Required Qualifications: Minimum 6 months of experience in inside sales/tele-sales Strong communication and interpersonal skills Comfortable working in a fast-paced, target-driven environment Graduation preferred Basic computer knowledge (MS Office, CRM systems, etc.) Job Type: Full-time Pay: Up to ₹45,000.00 per month Benefits: Health insurance Provident Fund Compensation Package: Performance bonus Schedule: Day shift Application Question(s): What is your age? What is yout current in hand salary? What is your expected in hand salary? What is your notice period? Work Location: In person
Posted 1 week ago
0.0 - 5.0 years
2 - 3 Lacs
Mumbai, Maharashtra
On-site
Job description : Looking for Retail Sales Executive to join our dynamic team and embark on a rewarding career journey. Conduct market research to identify selling possibilities and evaluate customer needs Actively seek out new sales opportunities through cold calling, networking and social media Set up meetings with potential clients and listen to their wishes and concerns Prepare and deliver appropriate presentations on products and services Create frequent reviews and reports with sales and financial data Ensure the availability of stock for sales and demonstrations Participate on behalf of the company in exhibitions or conferences Negotiate/close deals and handle complaints or objections Collaborate with team members to achieve better results Gather feedback from customers or prospects and share with internal teams Role: Retail Sales Industry Type: Advertising & Marketing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Required Skills: Excellent communication and interpersonal skills. Strong sales skills and a proven ability to meet and exceed targets. Passion for jewelry and knowledge of current trends. Ability to work in a fast-paced, target-driven environment. Professional appearance and demeanor. Familiarity with CRM software. Experience: Minimum of 0-5 years of experience in retail sales, preferably in the software / IT / Gaming industry. Experience in handling customer interactions, resolving complaints, and providing after-sales support. SUMMARY Maximize the sale of at the store, ensuring optimum customer satisfaction Requirements Excellent communication skills Should have flair for customer service Confident and presentable Should be flexible and adaptable in working hours Achieve sales goals relative to store target Evaluating the customer's requirement by following customer engagement standards to provide best solutions Ensuring store hygiene and functioning of products on display Coordinating activities at the back office, managing inventory and managing payment reconciliation with bank Handling pre/post sales customer escalations and queries Interaction with cross-functional departments for operational support Key Responsibilities: Customer Engagement: Greeting customers, understanding their needs, explaining product details, assisting with jewelry selection, and completing sales transactions. Sales Target Achievement: Meeting or exceeding individual and store sales targets, contributing to the overall success of the business. Product Knowledge: Staying up-to-date on jewelry trends, new product launches, and competitors' offerings. Customer Relationship Management: Building and maintaining positive relationships with customers, handling inquiries, resolving complaints, and providing after-sales support. Stock Management: Managing inventory, ensuring proper and attractive product displays, and maintaining the safety of jewelry. Marketing Support: Assisting with customer visits, exhibitions, and identifying potential customers. Sales Team Collaboration: Coordinating sales efforts, sharing product knowledge, and providing support to colleagues. CRM System Utilization: Utilizing CRM software to track sales, manage customer data, and follow up with leads. Experience in achieving sales targets and contributing to team success. Job Types: Full-time, Permanent Pay: ₹200,000.00 - ₹300,000.00 per year Benefits: Cell phone reimbursement Provident Fund Schedule: Fixed shift Monday to Friday Supplemental Pay: Performance bonus Yearly bonus Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person
Posted 1 week ago
2.0 years
0 Lacs
Madhya Pradesh
On-site
Job Summary: We are seeking energetic and result-oriented Sales Officers to promote our agriculture products and services to farmers, dealers, and distributors in designated districts. We are looking for experienced Sales Officers to join our team in Madhya Pradesh. Key Responsibilities: 1. Sales Generation: - Achieve sales targets for assigned products and territories. - Identify and convert sales leads into business opportunities. 2. Customer Engagement: - Build strong relationships with farmers, dealers, and distributors. - Provide product demos, training, and support. 3. Market Development: - Conduct market research and competitor analysis. - Identify new business opportunities and expand market share. 4. Product Knowledge: - Develop in-depth knowledge of BAPL's products and services. - Provide technical guidance to farmers and dealers. 5. Reporting and Analysis: - Submit sales reports, market feedback, and competitor intelligence. Requirements: 1. 2-4 years of sales experience in the agricultural industry. 2. Strong communication, interpersonal, and negotiation skills. 3. Local market knowledge and industry connections. 4. Proven sales track record in the agricultural industry. Desirable Skills: 1. Experience in agricultural sales or marketing. 2. Familiarity with CRM software and sales analytics tools. 3. Knowledge of local languages . 4. Valid driving license. What We Offer: 1. Competitive salary and incentives. 2. Opportunities for career growth and professional development. 3. Comprehensive benefits package. Qualifications Bachelor's degree in Agriculture, Business, or related field. Additional Information For more information [email protected] +91 8827799873 +91 8827799875 +91 88277 99439
Posted 1 week ago
3.0 years
0 - 0 Lacs
Delhi
On-site
We are seeking a dedicated and dynamic Academic Counselor and Bridal Counselor to join our team. The ideal candidate will guide students in achieving their educational and career goals by providing personalized counseling and support. Key Responsibilities: Counsel students regarding course selection, career paths, academic planning, and goal setting Provide information about educational programs, admission procedures, and academic requirements. Conduct one-on-one and counseling sessions. Make outbound calls to prospective students and follow up on leads generated through various sources. Maintain a strong conversion rate by converting inquiries into walk-ins and enrollments Maintain accurate records of leads, follow-ups, and conversions in the CRM system Meet daily/weekly/monthly targets for calls, counseling sessions, and admissions Collaborate with the marketing and academic teams to provide feedback and improve processes Qualifications: Bachelor’s degree in any discipline 1–3 years of experience in academic counseling, telesales, or customer service Excellent verbal and written communication skills Strong convincing and interpersonal skills Target-oriented mindset with a proactive approach Familiarity with CRM tools. Benefits: Fixed salary with attractive incentives based on performance Opportunity to work in a fast-growing and supportive environment Job Types: Full-time, Permanent Pay: ₹12,062.09 - ₹37,227.19 per month Schedule: Day shift Weekend availability Supplemental Pay: Commission pay Performance bonus Work Location: In person
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412
Posted 1 week ago
0.0 - 2.0 years
1 - 1 Lacs
Mumbai Suburban, Mumbai (All Areas)
Work from Office
A Customer Support Executive (CSE) assists customers, resolves issues, and ensures satisfaction through various channels, using CRM systems to manage interactions and help build and maintain strong customer relationships. Contact no HR - 8657594412
Posted 1 week ago
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