2 Crm Segmentation Jobs

As an E-commerce Manager, your primary responsibility will be to develop and implement an e-commerce strategy to achieve sales and profitability targets. You will be required to identify emerging trends in online food ordering and capitalize on growth opportunities. Your role will involve managing and optimizing menu/product listings, pricing, and promotions across various platforms such as Swiggy and Zomato. It will be essential to ensure brand consistency by maintaining accurate, appealing, and optimized online presence. Building and maintaining strong relationships with aggregator platforms and vendors will be a key aspect of your job. You will also be responsible for planning and executing digital marketing campaigns, influencer tie-ups, and seasonal promotions. Tracking the ROI of campaigns and refining strategies for maximum effectiveness will be crucial. Implementing customer feedback systems and analyzing service gaps through internal apps and telephony platforms will be part of your duties. You will oversee grievance redressal and concierge services for reservations and service recovery. Furthermore, you will need to strengthen CRM data collection and generate monthly analytical insights. Utilizing CRM segmentation to drive loyalty programs and retention campaigns will also be a focus area. Developing brand-specific audit checklists and conducting quarterly mystery audits will be essential to maintain quality standards. As a manager, you will mentor and lead e-commerce associates, collaborating with operations, culinary, finance, and service teams. Analyzing sales, customer feedback, and campaign performance to track KPIs like revenue, conversion, and ratings will be part of your regular tasks. You will also be required to prepare and present performance reports to senior management on a regular basis.,

What you will do We are seeking a Talent Intelligence Lead (Senior Manager) to build and lead Amgen s newly established Global Talent Intelligence function. This strategic role sits within our Global Talent Acquisition team and will be central to shaping how Amgen uses data, technology, and insights toanticipatefuture workforce needs, proactively map markets, and enable executive and strategic hiring across regions. You willbe responsible forlaunching and managing a team that connects real-time labor market insights, predictive analytics, and global talent mapping to key executive and business priorities in full alignmentwiththe strategic direction enterprise leadership. This position will work closely with leaders across HR, Executive Search, and Workforce Planning to build a best-in-class capability,leveragingplatforms such as Workday,Eightfold CRM,LinkedIn Talent Insights, and other leading intelligence tools. Key Responsibilities Include: Talent Intelligence Strategy : Build and lead a scalable global talent intelligence capability, enabling strategic hiring decisions with data-driven insights, trends, and forecasts. Executive Talent Mapping : Develop frameworks to proactivelyidentifyand track key executive talent across biotech, life sciences, and pharma industries in alignment with strategic priorities. Global Market Insights : Deliver deep labor market analyses and benchmarking reports to inform location strategies, skills availability, and hiring feasibility. Pipeline Development : Collaborate with Strategic Sourcing to inform proactive pipelines and candidate nurturing strategies across critical job families and executive roles. CRM Talent Data Infrastructure : Partner with TA Tech and Platforms to build tagging structures and segmentation strategies that enable scalable and actionable CRM engagement. Stakeholder Partnership : Serve as a trusted advisor to Talent Acquisition, HR Business Partners, and senior leadership by translating complex talent data into clear, actionable recommendations. Innovation Enablement : Champion the adoption ofnew technologies, tools, and intelligence platforms to maximize efficiency and impact. Capability Building : Lead and mentor a high-performing team of talent intelligence professionals; foster a culture of curiosity, continuous learning, and operational excellence. What we expect from you Bachelor s degree in Business, Human Resources, Data Analytics, or related field. Total professional experience of at least 14 years, demonstrating a strong foundation across Human Resources or related domains. Minimum of 7 years of progressive experience inTalent Intelligence, Strategic Sourcing, Executive Search, or Talent Strategy,preferably in a large, global organization. Experience launching or scalingatalent researchor labor marketinsightsfunctionwith direct impact on strategic hiring. Familiarity with tools such asWorkday,innovative CRM technologies,LinkedIn Talent Insights,TalentNeuron, or equivalent market intelligence platforms. Strong analytical mindset with the ability to convert data into meaningful stories, dashboards, and strategic outcomes. Experience with CRM segmentation, candidate lifecycle marketing, and passive talent engagement strategies. Demonstrated ability to influence and consult across senior levels of the organization. Excellent communication, project leadership, and change management skills. Proven experience managing and mentoring a small team or building new capabilities from the ground up. What you can expect from us As we work to develop treatments that take care of others, we also work to care for our teammates professional and personal growth and well-being. We offer competitive annual base salary, and a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities.