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5.0 - 9.0 years
0 Lacs
delhi, all india
On-site
You will be responsible for the following tasks in this role: - Allocating portfolio to vendors based on past performance trends and availability of FOS, while ensuring adequate manpower capacity for the portfolio. - Reviewing cases with FOS / TL and assigning work based on disposition code. - Coordinating with agency resources for call planning to improve resolution rates and providing necessary support on challenging cases. - Periodically allocating receipt books & Repo kits and conducting audits. - Ensuring closure of agency billing within 60 days of completion of work each month. - Obtaining prior approvals in repo cases and assisting agencies in managing repo-related issues. - Handling ...
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOS) availability, while ensuring adequate manpower capacity for the portfolio. Collaborate with FOS and Team Leaders to review cases and assign work based on disposition codes. Coordinate with agency resources for call planning to improve resolution rates and provide necessary support on challenging cases. You will oversee the allocation and periodic auditing of receipt books and Repo kits. Ensure timely closure of agency billing within 60 days of completing the work month. Obtain prior approvals for repo cases and assist agencies in managing repo-related issues. Address collect...
Posted 3 months ago
5.0 - 9.0 years
0 Lacs
ranchi, jharkhand
On-site
You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officers (FOs) availability, ensuring adequate manpower capacity for the portfolio. You will need to review cases with FOs/Team Leaders (TLs) and assign work based on the disposition code. Coordinating with agency resources, you will plan calls for better resolution and provide necessary support to the agency on challenging cases. Your duties will include allocating receipt books and Repo kits, and conducting periodic audits. It is crucial to ensure agency billing closure within 60 days of completing the work month. You will also be required to obtain prior approvals in repo cases and assi...
Posted 3 months ago
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