Business Excellence Champion - Bangalore/Coimbatore ELGI Equipments

4.0 - 9.0 years

14 - 20 Lacs

Coimbatore, Bengaluru

Work from Office

Overview: The role holder will orchestrate the overall critical Business Excellence initiatives with respect to Project Management, Master Data Management & Data Analytics with relevant sales and Marketing stake holders. Role & responsibilities: Align project outcomes with the organizations strategic objectives and provide status updates on work streams. Collaborate with business unit leaders to seek closures on MDM & Analytics touch points that pertains to field force. Collaborate with IT / Digital professionals to ensure technical support on Project management, Master Data management and Data analytics. Design, Run, Collaborate, and provide timely status check to Head BE and all business stake holders on the various CRM projects running in ELGi. Function as a business SPOC to ensure timely corrections of master data and transactions data for the CRM engine, thereby ensuring the data visibility and output is in line with org goals. Function as a bridge between PBI developer and Business stakeholders to gather requirements for Dashboards, and ensure the right data point is provided to the developer for developing the desired dashboards. Owning the long-term Master data management cadence for running smooth and hygienic data touch points in CRM, thereby ensuring quality data input and Output in CRM. Conduct timely feedback sessions with CRM end users to understand system related / data related needs, and ensure the right solution is provided by coordinating with BE team, DNA, IT and business stake holders. Usage of professional tools for Project management to be looked at, to give a seamless output visibility to all BE stake holders. Reduction in number of data errors while the business stake holders are viewing the dashboard for effective decision making. Closure on business needs in terms of automated PBI dashboards, sign off from the concerned team who has given business requirement. Long term MDM tool to be evaluated, to ensure correct master data lies in CRM and allied systems, as an intermediatory solution. Need based evaluation methods to be adopted, in line with BE framework. Preferred candidate profile: Minimum of 45 years of experience into small to large scale CRM Implementation. Direct experience with Project management. Proficient in Master data management with an org of Small to Large scale. Masters in IT, Data analytics or Allied streams, Bachelors in any stream

Posted 12 hours ago

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