3 Crm Process Jobs

Company Description Smartslate helps startups and enterprises build future-ready skills through our Strategic Skills Architecture: a structured, scalable approach to capability development. Our programs are custom-priced per learner and designed to help ambitious teams strengthen leadership, adaptability, and technical depth. Role Description We are hiring a Business Development Manager (Founder Track) in Bengaluru. This is a sales role with a clear path to something bigger: if you consistently deliver results, add strategic value, and show the mindset of a founder, the role can evolve into Founding Partner with long-term upside. If that bar isnt met, youll continue to grow on the Business Development path. As BDM, you will: Manage the full sales cycle from prospecting to closing. Work in a dual-sourcing model : balance company-provided vetted leads with your self-sourced pipeline. Meet regularly with founders, HR heads, and L&D leaders across Bengaluru to present Smartslates Strategic Skills Architecture. Build a structured CRM process , maintain 3 pipeline coverage, and report progress. Contribute to the go-to-market strategy , pricing feedback, and positioning. Represent Smartslate at startup events and HR/L&D forums. Qualifications 35 years of B2B tech sales experience with a proven track record of hitting or exceeding targets. Strong prospecting ability and confidence in both company-provided and self-generated leads . Excellent command of English clear communicator, confident in presentations and proposals. Consultative selling style; comfortable with custom-priced, enterprise-grade solutions . Entrepreneurial drive: resilient, resourceful, and able to thrive in a fast-paced startup setting. Whats in it for you Competitive fixed pay + performance-linked commissions with accelerators for over-achievement, and a structured monthly earning cap to keep the plan fair and sustainable. A founder track : prove yourself through sales, strategy, and leadership, and step into a Founding Partner role with meaningful long-term upside. High autonomy and the chance to shape Smartslates go-to-market motion from the ground up . How to Apply Apply with your CV and add two short bullets : Your largest closed-won deal (industry, scale, and your role). An example where you built a pipeline and revenue from scratch. Show more Show less

As a Customer Relationship Management (CRM) Executive, your primary responsibility would be to take care of the customers associated with the company. You will play a crucial role in contributing to overall customer satisfaction by promptly responding to emails and processing orders through phone calls. Your tasks will include handling customer queries related to the products, coordinating with clients from the initial allotment stage to possession, and ensuring the timely execution of agreements and allotments. Additionally, you will be responsible for managing transfers, addition, and deletion of applicant names. In order to achieve maximum customer satisfaction, you will need to address customer grievances, maintain long-term relationships, and proactively communicate with customers through demands, reminders, and collection of dues. Meeting collection targets and efficiently responding to all customer communication, both written and verbal, will be part of your daily responsibilities. Your role will encompass managing the entire CRM process, from post-sales activities to the handover phase, ensuring a seamless customer experience at every touchpoint. You will be expected to build custom segments and journeys to enhance customer retention across different segments, as well as create tailored journeys to activate users through CRM channels. Developing and nurturing relationships with new and existing clients will be essential to your success in this role. Your ability to provide the best possible solutions to customers and maintain high levels of customer delight will be key to fostering long-lasting relationships and driving business growth.,

Job Title - GN - SONG - MT - Marketing Automation B2B ( Microsoft Dynamics 365 Marketing ) - Senior Manager Management Level: 6-Senior Manager Location: Pune, PDC3B Must-have skills: Adobe Real-Time CDP Good to have skills: Ability to leverage design thinking, business process optimization, and stakeholder management skills. Job Summary : This role involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. Roles & Responsibilities: Provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. The key responsibilities will include the following Collaborate with clients to understand their business goals, target audience, and marketing objectives. Identify opportunities for leveraging marketing automation to improve efficiency and effectiveness. Provide expert advice on selecting the most suitable B2B marketing automation platform. Gather business requirements, design process & solution for implementation of marketing & sales automation platforms in B2B environment leveraging tools such as Microsoft Dynamics 365 Marketing CRM, Marketo, AJO, Pardot Serve as CRM solution consultant and design lead nurturing workflows, email marketing campaigns, and automated customer engagement programs Work as a BA or Lead the implementation and configuration of B2B marketing automation platforms, such as MS Dynamics 365, Marketo, AJO, Pardot Create and execute targeted email campaigns, drip sequences and monitor campaign performance metrics, including open rates, click-through rates, conversion rates, and pipeline impact Develop documentation and training materials to support ongoing platform usage and skill development. Develop knowledge of prevailing trends, financials, and operating drivers across multiple industry segments. Aside from client delivery, the selected candidate will also drive business development efforts. Bring your best skills forward to excel at the role: Functional proficiency in Microsoft Dynamics 365 CRM Customer Insights (Marketing Module) Capability to describe D365 Sales and Customer Insights functionalities (Journeys, Segments, Forms, Triggers, Opportunities, etc.) Capability to describe integrations of MSD Customer Insights with other Microsoft tools (M365, Copilot products, Azure) Basic to advance level of understanding and knowledge in Power Apps, Power Automate Proficient in marketing research and analysis Excellent oral and written communication skills Creating and maintaining client relationships Strong understanding of Marketing processes, operating model, marketing & Advertising technologies, and integrations with other technologies Professional & Technical Skills: - Relevant experience in the required domain.- Strong analytical, problem-solving, and communication skills.- Ability to work in a fast-paced, dynamic environment. Strong understanding of end to end of CRM process, lead nurturing and management, customer journey mapping, and segmentation strategies, Account Based Marketing (ABM) Proficiency in email marketing best practices, A/B testing methodologies, and campaign optimization techniques. Must have worked in implementation of campaigns, designing marketing emails and delivering outbound marketing activities and customer journeys Have knowledge of lead management in CRM (across marketing, sales and service), B2B Marketing processes, MQL, SQL etc. Good to have technical experience and certification on MS CRM, Salesforce CRM experience, Marketo, Pardot, AJO, Eloqua Strong oral and written communication skills, including presentation skills. Additional Information: - Opportunity to work on innovative projects. - Career growth and leadership exposure. Qualification Experience: 14 to 16 Years Educational Qualification: Minimum 15 Years of Education