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P V Energy
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Crm Manager

Crm Manager

P V Energy

0 - 1 years

1 - 2 Lacs

Surat

Posted:1 day ago| Platform:

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Skills Required

Customer Relationship Customer Service Calls Handling Telesales Customer Support Solving Queries Customer Care Complaints Customer Queries Query Resolution Client Satisfaction Issue Resolution

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities: Follow up on new leads and track enquiry status. Coordinate with sales teams for proper closure of leads. Maintain regular contact with clients to ensure satisfaction and engagement. Handle incoming customer queries or complaints professionally. Refferel Generation Identify issues and escalate complex cases to senior management. Once the project is received end to end phase wise project status communication with client on call and via message. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

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