2.0 - 4.0 years

2 - 3 Lacs

Nashik, Maharashtra, India

On-site

Campaign Management: Plan, execute, and monitor customer communication campaigns across various channels (e.g., email, SMS, push notifications, in-app messages). Segment customer databases to target specific groups with relevant and personalized content. A/B test campaigns to optimize for engagement, open rates, click-through rates, and conversion. CRM Platform Management: Manage and maintain the company's CRM software (e.g., Salesforce, HubSpot, Zoho CRM, etc.). Ensure data integrity and accuracy within the CRM by regularly cleaning and updating customer information. Create and manage automation workflows to streamline customer journeys and lifecycle communications. Data Analysis & Reporting: Analyze campaign performance data to generate insights and recommendations for future strategies. Track key CRM metrics such as customer retention rates, churn rates, lifetime value (LTV), and repeat purchase rates. Prepare and present regular reports on campaign performance and customer behavior to the management team. Customer Journey & Lifecycle Management: Map out and optimize different stages of the customer journey, from onboarding to retention and re-engagement. Develop and implement strategies to increase customer loyalty and reduce churn. Collaborate with marketing, sales, and product teams to ensure a consistent and cohesive customer experience. Content & Creative Collaboration: Work closely with the content and design teams to develop engaging and effective copy and visuals for CRM campaigns. Ensure all communications are on-brand and aligned with marketing goals.

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CRM Manager CAREER ROUTES

5.0 - 9.0 years

0 Lacs

haryana

On-site

As a CRM Manager or Assistant Manager with at least 5-6 years of experience in the real estate industry, you will be responsible for managing customer relationship management processes. Your role will involve handling knowledge of residential housing, commercial properties, and affordable housing. This full-time position requires your availability for day shifts, morning shifts, and weekends. You will be working in person at the specified location. The salary offered for this role is in the range of 6-6.50 LPA.,

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CRM Manager - Real Estate Idealcrew Technology

2.0 - 5.0 years

4 - 6 Lacs

Pune

Work from Office

Client Interaction & Relationship Management. Maintain strong post-sale communication with home buyers. Coordinate site visits, meetings & walk through during the construction & handover phases. Maintain accurate customer documentation & records. Required Candidate profile Documentation & Legal Coordination Collections & Payment Follow-up Customer Satisfaction & Service Quality. Coordination with Internal Teams Work closely with Sales, Projects, Legal, Accounts Dep.

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HubSpot Administrator Hungry Bird It Consulting Services

2.0 - 7.0 years

5 - 15 Lacs

Hyderabad

Work from Office

Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt. Ltd.! We're hiring a HubSpot Administrator for a leading B2B company . Job Title: HubSpot Administrator Location: Remote (Hyderabad candidates preferred) Experience: 3-6 Years Work Timings: US EST Shift (Night Shift in India) Key Responsibilities: CRM Administration & Configuration Manage and maintain the entire HubSpot ecosystem, including Sales Hub, Marketing Hub, and Operations Hub. Ensure the platform is configured to support business processes and user needs. Handle user management, roles, permissions, and platform security. Workflow & Process Automation Design, build, and manage complex workflows, sequences, and automation rules to streamline sales and marketing processes. Create and manage custom properties, objects, and fields to capture critical business data. Set up and maintain the quote and product library to ensure accurate sales documentation. Data Management & Reporting Maintain data integrity within the CRM through regular cleanup, deduplication, and enrichment. Develop custom reports and build dashboards to provide actionable insights to sales, marketing, and leadership teams. Troubleshoot and resolve any HubSpot-related issues for end-users. Requirements: Experience: 3-6 years of hands-on experience as a HubSpot Administrator. Certifications (Required): HubSpot CRM for Admins Sales Hub Software Marketing Hub Software Operations Hub Software HubSpot Reporting Certification Skills: Proven expertise with workflows, custom property management, and quote/product setup. Prior experience in media, EdTech, or B2B CRM projects is highly preferred. Must be willing and able to work full-time during the US EST time zone. Interested candidates can share their CV to hr@hungrybird.in Please furnish the below-mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HUBSPOT ADMIN, 4 YEARS, 15 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards, HR Team Hungry Bird

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Crm Manager Recruitmentpoint New Delhi

8.0 - 13.0 years

3 - 4 Lacs

Gurugram

Work from Office

Handle and resolve all in-warranty and out-of-warranty complaints, ensuring clear tracking and follow-up Assign unique complaint numbers and communicate TAT (Turnaround Time) to customers Call & Whatsapp 7835904053 Anuj Agarwal Required Candidate profile Generate and maintain service reports and analytics on a weekly, monthly, quarterly, half-yearly, and annual basis. Share key metrics with management on complaint resolution, AMC conversion, payment

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