Telemarketing Executive Caliber Organisation

0.0 - 3.0 years

3 - 4 Lacs

Mumbai, Malad

Work from Office

Key Responsibilities: Outbound Calling: Make a high volume of outbound calls to potential customers or leads. Sales and Lead Generation: Promote and sell products/services, identifying customer needs and matching them with the appropriate offerings. Customer Interaction: Engage with customers in a professional, friendly, and informative manner to build rapport and address inquiries. Data Entry and CRM Maintenance: Enter customer information, update databases, and maintain accurate records of interactions in the CRM system. Goal Achievement: Meet or exceed sales targets, call quotas, and other performance metrics set by management. Product Knowledge: Stay informed about products, services, promotions, and company policies to effectively communicate benefits to customers. Handling Objections: Address and overcome customer objections, providing clear and compelling reasons to purchase or engage with the company. Follow-up: Follow up with leads or customers who have shown interest in the products/services. Feedback Collection: Gather feedback from customers regarding products or services to share insights with the sales or marketing team. Skills & Qualifications: Proven experience in telemarketing, sales, or customer service (preferred). Strong communication and interpersonal skills. Ability to work independently or as part of a team. Goal-oriented with a focus on achieving sales targets. Problem-solving skills and the ability to handle customer objections.

Posted 1 day ago

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