44294 Crm Jobs - Page 44

Responsibilities Ø Handle inbound and outbound calls to potential customers. Ø Qualify leads by understanding customer requirements and budget. Ø Provide information about real estate projects, pricing, and features. Ø Schedule site visits for potential buyers. Ø Maintain and update the customer database (CRM). Ø Follow up with leads to nurture them through the sales funnel. Ø Coordinate with the sales team to ensure smooth client handover. Ø Address customer queries and objections efficiently. Ø Participate in promotional activities and campaigns. Key Skills Required · Strong communication and persuasion skills. · Basic knowledge of real estate trends and market conditions. · Ability to handle multiple leads and follow up effectively. · CRM software proficiency. · Target-driven and customer-centric approach. Qualifications & Experience 1.Graduate in any discipline (preferred: Marketing, Business, or Real Estate). 2. 1-3 years of experience in real estate pre-sales or telemarketing. Even Fresher can Apply. 3.Experience in handling inbound and outbound sales calls.

Conduct, Supervise and Motivate the work of Elevator Industry market research to identify selling possibilities and evaluate customer needs with the help of the staff. • Understand The Market Of Elevator Industry and the Requirements. • Actively seek out and track the new sales opportunities through reports and system of cold calling, networking and social media strategies. • Set up and attend the meetings with potential clients and listen to their wishes and concerns • Take responsibility of completing the targets given by the company with the combined efforts of the team. • Prepare and deliver appropriate presentations on products and services • Create frequent reviews and reports with sales and financial data • Ensure the availability of stock for sales and demonstrations • Participate on behalf of the company in exhibitions or conferences • Negotiate/close deals and handle complaints or objections • Collaborate with team members to achieve better results • Gather feedback from customers or prospects and share with internal teams. Requirements and skills • Proven 5+ years of experience as a Sales Sr. Executive or Assistant Manager or Manager. • Handled a team of tele sales and sales executives previously with a good track record. • Proficiency in English • Excellent knowledge of MS Office • Hands-on experience with CRM software is a plus • Thorough understanding of marketing and negotiating techniques • Fast learner and passion for sales • Self-motivated with a results-driven approach • Aptitude in delivering attractive presentations • Graduation is a must, Post Graduate / MBA will be an added advantage

Location: Nearby Shaniwar Wada Job Type: Full-time Experience Level: Fresher / Experience Salary: 18,000 to 35,000 About Us - Corporate Gifting Company is a leading provider of customized corporate gifting solutions, helping businesses build relationships through unique and personalized gifts. We cater to companies of all sizes, offering innovative gifting options that leave lasting impressions. To expand our reach and drive new business opportunities, we are seeking a motivated to join our dynamic team. If you have a knack for sales, excellent communication skills, and enjoy engaging with potential clients, we’d love to hear from you! Key Responsibilities Conduct outbound calls to prospective clients, introducing them to our corporate gifting solutions. Identify business opportunities, generate leads, and schedule meetings for the sales team. Build and maintain strong relationships with potential and existing clients. Effectively communicate the benefits of our products and services to decision-makers. Handle customer inquiries, provide information, and follow up on leads. Maintain accurate records of calls, client interactions, and sales progress in the CRM system. Meet and exceed sales targets and KPIs. Requirements Previous experience in telemarketing, sales, or customer service (preferred but not required). Strong verbal communication and persuasion skills. Ability to engage and build rapport with potential clients over the phone. Goal-oriented mindset with a proactive approach to sales. Basic knowledge of CRM software and Microsoft Office tools. Ability to work independently and as part of a team. What We Offer Competitive salary with performance-based incentives. Training and ongoing professional development. Opportunity to work with a fast-growing company in the corporate gifting industry. A dynamic and supportive work environment. How to Apply Interested candidates can send their resume to Saeed@wemeestore.com with the subject Or Contact to HR Saeed Shaikh - +91 96071 26558 Join us and be part of a team that creates meaningful connections through thoughtful corporate gifting!

*Job Title: Business Development Executive* *Company: Apnatime Tech Pvt. Ltd.* Experience: 1 years Salary: Fixed + Incentives + Travel Expenses *About Apna:* Apnatime Tech Pvt. Ltd. is India’s leading platform for SMB hiring. Our Field Operations (FOS) team has driven rapid growth, making us the market leader in 18 months. We’re expanding to accelerate our next phase of growth. *Role Overview:* We seek a BDE to acquire SMB customers, conduct cold calls, and close long-term deals through field sales. *Responsibilities:* Attend daily team stand-ups. Conduct 20 cold call meetings daily with HR/decision-makers. Log meetings in CRM in real-time (only CRM-logged meetings count). Achieve minimum closures: Month 1: 20 | Month 2: 40 | Month 3 & beyond: 50 *Requirements:* Graduate or above, Minimum 1 years of experience (sales only). Industry: Online payments, e-commerce,Internet, Software Product etc. Skills: Hustler mindset, cold calling, lead generation, negotiation. Bike & DL mandatory. *Perks:* Fixed salary + incentives + travel expenses ₹7 lakh medical insurance Employee-friendly policies Role - Field sales

Job Title: Inside Sales Executive Location: Akurdi, Pune Salary Range: ₹13,000 – ₹25,000/month (based on experience) Job Description:Fox Aircomm is looking for enthusiastic and goal-driven Inside Sales Executives (Freshers to Experienced) to join our growing team. The ideal candidate should be passionate about sales, have strong communication skills, and be capable of converting leads into business opportunities. Key Responsibilities: Identify and generate potential leads through various channels (calls, emails, social media, etc.) Explain company products/services to potential clients and maintain client interest Schedule meetings or demos for senior sales teams or field executives Maintain a database of leads and follow up regularly Achieve daily/weekly/monthly targets for lead generation and sales conversion Prepare and share reports on sales activities with the team lead Work collaboratively with marketing and field sales teams Required Skills: Excellent verbal and written communication skills Strong convincing ability and confidence in handling calls Ability to handle objections and rejections positively Basic knowledge of MS Office and CRM tools is a plus Self-motivated and result-oriented Eligibility: Education: Graduate in any discipline (mandatory) Experience: 0 to 2 years in sales, telecalling, or lead generation roles (Freshers can apply) Location: Candidates must be based in or willing to relocate to Akurdi, Pune

● Lead Engagement & Conversion: Manage and convert leads through various communication channels, including phone, email, chat, and social media. ● Counseling & Sales: Provide detailed program information, address concerns, and assist prospective learners in choosing the right program. ● Lead Qualification & Scheduling: Assess leads based on interest, needs, and eligibility, and schedule Video Counseling (VC) sessions with Admission Counselors. ● Pipeline Growth: Identify and leverage referrals from existing customers to enhance the sales pipeline. ● CRM & Process Adherence: Maintain accurate lead records in CRM (Salesforce) and ensure adherence to sales processes, tools, and data management. ● Target Achievement: Meet and exceed weekly, monthly, and quarterly revenue and enrollment targets. ● Objection Handling & Negotiation: Address concerns, handle objections, and negotiate pricing to drive conversions. ● Seamless Onboarding: Maintain effective communication with learners until they are

Job Title: Senior Visa Counsellor Department: Admissions & Counseling Location: [Kurukshetra] Reports To: Branch Head / Regional Sales Head Employment Type: Full-Time Job Summary: The Visa Counsellor is responsible for guiding prospective students through the process of choosing educational programs and applying for student visas. This includes assessing eligibility, managing documentation, providing course and career guidance, and ensuring high service standards throughout the counseling journey. The role requires strong communication skills, attention to detail, a target-driven approach, and a professional demeanor. Key Responsibilities: Student Counseling & Engagement: Counsel students and individuals on visa procedures, course selection, and career planning. Offer personalized guidance regarding student visa products and admission requirements. Deliver excellent hospitality to walk-in clients, ensuring they are welcomed within 5 minutes of arrival. Provide accurate and up-to-date information about programs, institutions, financial aid (including scholarships), and admission processes. Cross-check student eligibility and document verification prior to enrollment. Provide mandatory checklists for both admissions and filing at the time of enrollment. Sales & Enrollment Responsibilities: Meet monthly sales/enrollment targets with the guidance of the Branch Head or Regional Sales Head. Promote and enroll at least 80% of students in direct institutions after taking periodic trainings. Ensure application fees are received in the organization's account before proceeding. Negotiate service charges only with approval from the Branch Head or reporting senior. Document all deals clearly in online/offline enrollment forms, duly signed by the student and Branch Manager or authorized senior. Documentation & CRM Management: Maintain accurate student records in Box Files, CRM, and Pipeline Sheets. CRM usage is mandatory; complete daily follow-ups by 1:00 PM. Keep abreast with latest institutional updates and sell courses based on intake availability. Respond to emails within 10 minutes and manage all follow-ups: offers, tuition fees, GIC, and refunds in a timely and professional manner. Coordinate with the in-house processing team to ensure timely submission of applications. Cross-Selling & Business Development: Encourage registered students to transfer their Tuition & GIC fees and book air tickets via the WOSA Forex Department. After visa approval, actively seek referrals and new leads from successful students. Gather testimonials, Google reviews, and Facebook reviews, coordinating with the Media Team for publishing on social platforms. Teamwork & Organizational Development: Stay updated with institutional changes, visa rules, and market trends. Be proactive in adopting new processes and act as an initiative taker in internal improvements. Ensure that HR policies and workload distributions are upheld, contributing to fair and supportive work practices across the team. Key Skills & Competencies: Strong interpersonal and communication skills (written and verbal) Excellent sales, negotiation, and counseling skills High attention to detail, accuracy, and documentation practices Self-motivated, target-driven, and energetic Ability to work under pressure and meet tight deadlines Proficient in MS Office and CRM systems Qualifications: Bachelor’s degree in any field (preferred in Education, Business, or similar) Prior experience in student visa counseling or education consulting preferred Knowledge of international education systems and visa processes is a plus

We’re looking for energetic professionals who love making connections and building relationships with educational institutes. You’ll use CRM and automation tools to follow up on leads and convert them into customers. Responsibilities Daily tele calling to warm and cold leads Update CRM system after every interaction Send marketing emails and WhatsApp follow-ups Coordinate with field BDMs for closures Provide feedback on lead quality and campaign effectiveness

AXIS BANK(onroll) ROLE: CASA Sales Officer Qualification: Any Degree 2 wheeler Licence nd bike mandatory Salary: 18.8k CTC, 15.5K Takehome + Incentives upto 40k To 50k Per Month Job Description – 1. Selling Current Account and Saving Accounts to new customers. 2. Conducting marketing activities and travel locally to meet new customers as a daily activity. 3. Contacting existing customers for more deposits and cross selling of more products. 4. Achieve sales targets as assigned by the organization on a daily and monthly basis. 5. Complete all mandatory certifications required for the role (AMFI, EUIN etc.) post joining Bank. 6. Complete all learning activities conducted by the bank from time to time. 7. Daily entry of interaction with customers in bank’s CRM system. 8. Follow all compliance guidelines (regulatory & legislative) for each activity. 9. Participate and follow all initiatives that are undertaken by the Bank from time to time Requirement – PAN India Career Path: Sales Officer to Sales Officer 1 (Fast Track Growth) to AM Sales to Sales

Job Title:Academic Counsellors Location:Thiruvananthapuram Department: Sales & Business Development Working Hours : 9.30am to 5.30pm Working Days - Monday to Friday Job Summary: We are seeking a dynamic and results-driven Academic Counsellor to join our team. The ideal candidate will be responsible for promoting and selling academic products or services—such as courses, e-learning platforms, or training programs—to individuals. You will play a key role in building client relationships, meeting sales targets, and driving growth in the academic sector. Key Responsibilities: Handle incoming calls and inquiries from interested institutions or individuals, providing detailed information and closing sales. Identify and approach potential clients. Follow up on leads generated via marketing campaigns, events, and digital channels to convert prospects into customers. Conduct regular follow-ups with prospects and existing clients to ensure satisfaction and encourage repeat business. Clearly explain product features, benefits, and pricing to potential customers, addressing objections and offering solutions. Present and promote products/services tailored to the academic sector through compelling sales pitches . Develop and maintain strong relationships with students and parents. Understand client needs and provide customized solutions to meet their educational goals. Achieve monthly sales targets and KPIs. Maintain accurate records of client interactions and sales activities using CRM software. Attend conferences, workshops, and educational events. Collaborate with internal teams (marketing, product, customer success) to ensure client satisfaction. Requirements:Bachelor’s degree in any field. Fresher / Proven experience in sales, preferably in the academic or education sector. Excellent communication, negotiation, and presentation skills. Strong interpersonal skills and a customer-oriented approach. Ability to work independently and manage multiple accounts. Familiarity with educational trends and the academic market landscape is a plus Team Collaboration: Coordinate with marketing, operations, and product teams to ensure a smooth customer journey.

(Onroll) ROLE: CASA Sales Officer Qualification: Any Degree Bike nd driving licence mandatory Salary: 18.8k CTC, 15.5K Takehome + Incentives upto 40k To 50k Per Month Job Description – 1. Selling Current Account and Saving Accounts to new customers. 2. Conducting marketing activities and travel locally to meet new customers as a daily activity. 3. Contacting existing customers for more deposits and cross selling of more products. 4. Achieve sales targets as assigned by the organization on a daily and monthly basis. 5. Complete all mandatory certifications required for the role (AMFI, EUIN etc.) post joining Bank. 6. Complete all learning activities conducted by the bank from time to time. 7. Daily entry of interaction with customers in bank’s CRM system. 8. Follow all compliance guidelines (regulatory & legislative) for each activity. 9. Participate and follow all initiatives that are undertaken by the Bank from time to time Requirement – PAN India Career Path: Sales Officer to Sales Officer 1 (Fast Track Growth) to AM Sales to Sales

Job Summary: We are seeking a Front Desk Manager to oversee all front office operations and ensure exceptional guest or client service. The ideal candidate will be organized, personable, and able to manage a team while creating a welcoming and professional environment at the reception area. Key Responsibilities: Supervise daily front desk operations and staff (receptionists, concierge, etc.) Greet and assist visitors, clients, or guests with professionalism and courtesy Manage check-in/check-out processes (in hospitality setups) Handle incoming calls, emails, and messages and route them appropriately Maintain a neat and organized reception area Train and schedule front desk personnel Resolve customer complaints and service issues promptly Maintain records, appointment logs, and visitor logs Coordinate with housekeeping, security, HR, and other departments as needed Manage inventory of front desk supplies and requisitions Required Skills & Qualifications: Bachelor's degree or Diploma in Hospitality, Business, or related field (preferred) Proven experience in front desk or customer-facing roles Strong interpersonal and communication skills Ability to multitask and work well under pressure Proficiency in MS Office; knowledge of front desk software (e.g., hotel PMS, CRM) Professional appearance and attitude Leadership and staff management abilities

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Description Fiche de poste : UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Description Fiche de poste : UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Description Fiche de poste : UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description Job Description: UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Employee Type Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. Show more Show less

Avant de postuler à un emploi, sélectionnez votre langue de préférence parmi les options disponibles en haut à droite de cette page. Découvrez votre prochaine opportunité au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunités innovantes, découvrez notre culture enrichissante et travaillez avec des équipes talentueuses qui vous poussent à vous développer chaque jour. Nous savons ce qu’il faut faire pour diriger UPS vers l'avenir : des personnes passionnées dotées d’une combinaison unique de compétences. Si vous avez les qualités, de la motivation, de l'autonomie ou le leadership pour diriger des équipes, il existe des postes adaptés à vos aspirations et à vos compétences d'aujourd'hui et de demain. Job Description Fiche de poste : UPS Logistics is looking for a dedicated and customer-oriented US Voice Support Representative to join our Pune office. In this role, you will be responsible for delivering top-notch customer service through live calls, assisting US-based customers with their logistics and shipping needs. The ideal candidate should have prior experience in US customer service and be fluent in English. Key Responsibilities Provide efficient and professional voice support to US customers, addressing inquiries and resolving issues related to logistics and shipping. Understand customer needs and offer solutions that align with UPS Logistics services and policies. Manage calls while maintaining a high standard of service. Accurately document customer interactions and issue resolutions in the CRM system. Stay informed about UPS Logistics’ products, services, and operational guidelines. Collaborate with internal teams to ensure prompt and effective issue resolution. Identify and suggest areas for process improvement to enhance customer satisfaction. Qualifications Experience: Minimum of 1 year of US customer service experience, preferably in a voice support role. Language Skills: Fluency in English with excellent written and verbal communication. Strong problem-solving capabilities and attention to detail. Ability to manage tasks independently and within a team environment. Proficiency in using voice support platforms, CRM tools, and other customer service software. Willingness to work in shifts, including evenings, graveyard shift, and weekends as per US time zones. Preferred Qualifications Graduation and above. Experience in call center. Familiarity with international BPO’s. Ability to handle high volumes of call traffic effectively. Type De Contrat en CDI Chez UPS, égalité des chances, traitement équitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachés. Show more Show less