114961 Crm Jobs - Page 30

We are looking for a dynamic and results-driven Sales & Marketing Executive to join our growing team. The ideal candidate will be responsible for generating leads, promoting our solar products, and establishing strong client relationships to boost sales and expand market presence. Key Responsibilities: Identify and develop new business opportunities in target markets (government, private, and institutional sectors). Promote and sell solar products including street lights, home kits, and blinkers. Meet and exceed sales targets through client visits, product presentations, and negotiations. Build strong relationships with key customers, dealers, and distributors. Prepare and deliver sales proposals and quotations. Participate in trade shows, exhibitions, and marketing events. Conduct market research to understand customer needs, competitors, and industry trends. Maintain records of customer interactions, sales, and follow-ups using CRM tools. Coordinate with the technical team for project-specific customizations and support. Requirements: Bachelor’s degree in Marketing, Business Administration, or a related field. 1–3 years of experience in sales and marketing (experience in the solar or electrical industry preferred). Excellent communication, negotiation, and interpersonal skills. Strong presentation and organizational abilities. Self-motivated, target-oriented, and willing to travel frequently. Basic knowledge of solar products and energy systems is a plus. Benefits: Competitive salary + performance incentives Travel allowance Opportunities for career growth Supportive and innovative work environment Job Type: Full-time Pay: ₹18,000.00 - ₹25,000.00 per month Language: English (Preferred) Work Location: In person Expected Start Date: 01/09/2025

Responsibilities – Business Development Associate 1. Outbound Sales Identify potential leads and initiate contact through cold calls, emails, and other communication channels. Build and maintain a strong pipeline of prospective clients. Present our products/services effectively to prospects and address their queries. Schedule and conduct meetings or product demonstrations to convert leads into clients. 2. Market Research Research and identify new market opportunities and potential client segments. Analyze industry trends and gather competitive intelligence. Prepare detailed reports on potential clients and industry insights. 3. Relationship Management Develop and maintain strong relationships with existing and potential clients. Serve as the primary point of contact for client inquiries and ensure customer satisfaction. 4. Collaboration Work closely with marketing and product teams to refine sales strategies and align efforts. Share feedback to help improve products and services based on client interactions. 5. Performance Tracking Consistently meet or exceed monthly and quarterly sales targets. Maintain accurate records of sales activities and client interactions in the CRM system. Must-Have Requirements Proficiency in Assamese and Hindi (spoken). Own a smartphone and laptop for daily operations. Job Types: Full-time, Fresher Pay: ₹13,000.00 - ₹18,000.00 per month Benefits: Flexible schedule Paid sick time Work from home Application Question(s): How would you rate your Hindi speaking skills on a scale of 1 to 10, with 1 being beginner and 10 being fluent and confident? Do you have android device and a laptop/desktop? How would you rate your Assamese speaking skills on a scale of 1 to 10, with 1 being beginner and 10 being fluent and confident? Work Location: Remote

Are you an enthusiastic and results-driven individual looking to excel in a dynamic sales environment? SoftNue is seeking a talented Telecaller Executive to join our vibrant team. If you're passionate about sales, enjoy interacting with clients, and possess excellent communication skills, this role might be perfect for you! Company Overview: SoftNue is a leading IT service-providing company specialising in innovative software, website, digital marketing, and mobile app development solutions for businesses across various industries. Our commitment to delivering cutting-edge products and exceptional customer service has positioned us as a frontrunner in the industry. Position Responsibilities: Conduct outbound calls to potential customers to promote our products/services. Identify and generate sales leads through cold calling and follow-up calls. Understand customer needs, answer queries, and provide information about our offerings. Achieve and exceed sales by effectively showcasing the value of our products. Maintain accurate records of interactions, sales, and follow-ups using our CRM system. Collaborate with the team to enhance strategies for better customer engagement and conversion. Qualifications: Proven experience in a telecaller or a similar role with a successful sales track. Excellent communication, negotiation, and persuasive skills. Proficiency in spoken Hindi, English, and Assamese is a must. Ability to work in a fast-paced environment. Strong organisational skills with attention to detail. Proficiency in MS Office. Benefits: Competitive salary with an attractive incentive structure. Opportunities for career growth and professional development. Supportive and collaborative work environment. Monthly performance bonus. Join SoftNue and be part of a dynamic team dedicated to innovation and excellence in the technology industry! Job Type: Full-time Pay: ₹8,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Education: Higher Secondary(12th Pass) (Preferred) Language: Hindi (Required) Assamese (Required) English (Preferred) Work Location: In person

What makes us Qlik ? A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities. The Senior QA Engineer (Manual) Role Step into the role of Senior QA Engineer (Manual ) and become a key player in ensuring seamless, high-quality experiences for Salesforce CRM and NetSuite ERP users. You’ll be designing and executing test strategies that power business-critical processes, working hands-on with developers, analysts, project managers, and release engineers to make sure every system enhancement delivers real value. This isn’t just about testing; it’s about shaping how we deliver technology, improving velocity, and enabling smarter business decisions through robust, reliable systems. What makes this role interesting and how you will make an impact: As a Senior QA Engineer , you’ll be at the heart of impactful projects that influence how the business operates. Every day brings opportunities to: Shape high-quality products – Design and execute functional, integration, and regression testing strategies that ensure our Salesforce CRM and NetSuite ERP processes work flawlessly. Collaborate across teams – Work closely with developers, business analysts, and project managers, gaining insights into how technology drives business outcomes. Be a problem-solver – Take ownership of identifying, reporting, and managing defects in a way that accelerates delivery timelines while maintaining quality standards. Lead in an Agile environment – Play a crucial role in Agile ceremonies, driving test plans, monitoring progress, and influencing testing priorities for multiple stakeholders. Drive continuous improvement – Share your expertise to elevate our testing frameworks, tools, and processes, ensuring every release is better than the last. Guaranteeing quality at every stage – Implementing smart testing strategies that uncover issues early and ensure smooth, reliable system performance. Enhancing delivery speed – Using effective test management and reporting to streamline workflows and reduce delays across projects. Driving stakeholder confidence – Providing clear insights and actionable data through detailed reports, enabling better business and technical decisions. Strengthening collaboration – Acting as a bridge between cross-functional teams, ensuring alignment and quality expectations are consistently met. I mproving customer satisfaction – By maintaining robust processes and reliable systems, you’ll directly impact the customer experience and overall product trust. We’re looking for a teammate with: Education: Bachelor's degree in Computer Science , Information Technology , Management Information Systems , or related field, or equivalent experience. Certifications: Salesforce Certification is essential. NetSuite Certification is highly advantageous. Software Quality Assurance: Industry-recognized Software Quality Assurance certification. Testing & QA Experience: Minimum of 7-10 years in Software Testing and relevant Quality Assurance (QA) technical experience. Salesforce & NetSuite: Proven 4-5 yrs of work experience with Salesforce and NetSuite , with an understanding of both CRM and ERP processes such as Quote to Cash, Services, Sales, Marketing and Revenue to Report . . Test Design & Execution: Proficiency in crafting both positive and negative functional tests, E2E testing of complex systems using industry standard design techniques. Test Life Cycle & SDLC: Solid understanding of all stages of the Test Life Cycle and Software Development Life Cycle (SDLC) . Agile & Scrum: A deep understanding of Agile practices and experience working within a Scrum environment. QA Tools & Tracking: Familiarity with QA tools and bug tracking systems like JIRA and Zephyr Scale . Automation Experience (Highly Advantageous): Experience building CRM/ERP automation scripts using Selenium with Java/JavaScript or experience with scriptless automation tools such as Qualitia or Accelq You’ll be joining a team that’s growing, agile, and deeply customer-focused—and you’ll play a critical role in shaping what Professional Services success looks like at Qlik. Th e l ocation for this role is : Bangalore - India Apply now and help change how the world transforms complex data landscapes into action able ins ights and turns complex data challenges into new opportunities! More about Qlik and who we are : Find out more about life at Qlik on social: Instagram, LinkedIn, YouTube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page. What else do we offer? Genuine career progression pathways and mentoring programs Culture of innovation, technology, collaboration, and openness Flexible, diverse, and international work environment Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com . Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice . Qlik may only respond to emails related to accommodation requests. Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means. #L1-APAC

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management, North America (NA), Work Timings: 3pm-12am IST As a Manager, Account Management as part of Amazon Vendor Services (AVS) NA Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS North America vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they’re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Key job responsibilities Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. BASIC QUALIFICATIONS 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software PREFERRED QUALIFICATIONS 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, KA, Bengaluru Sales, Advertising, & Account Management

About the Role: We are seeking a highly motivated and result-oriented Inside Sales Representative (ISR) with 2–4 years of experience in IT sales , including software and infrastructure solutions. The ideal candidate will be responsible for lead generation, qualifying prospects, setting appointments, supporting deal closures, and managing payment follow-ups. You must be capable of fixing at least 4 qualified appointments per day for the field sales team. Key Responsibilities: Lead Generation & Outreach Identify potential clients and engage them through calls, emails, and digital platforms. Appointment Setting Ensure a minimum of 4 qualified sales appointments daily for the field sales executives. IT Sales Pitching Confidently explain software solutions, IT infrastructure products, and services to prospective clients. Sales Support Assist the sales cycle from qualification to closure; coordinate with the field sales team and internal departments. Payment Follow-Up Proactively follow up on payment collections and coordinate with clients and the accounts team. CRM Management Accurately update and manage client interactions, follow-ups, and progress reports in the CRM system. Requirements: Experience: 2 to 4 years of inside sales experience in the IT sector (software, hardware, infrastructure, or services) Education: Any degree or equivalent qualification – passion for sales and IT is more important. Skills: Strong knowledge of IT products/services (cloud, software, networking, etc.) Excellent verbal and written communication. Proven ability to meet daily KPIs, especially appointment targets. Good negotiation and relationship-building skills. Experience with CRMs (e.g., Zoho, HubSpot, Salesforce) Preferred: Experience in B2B sales or working with IT distributors, resellers, or system integrators Exposure to SaaS or cloud-based solutions Basic understanding of the IT buying process and procurement cycles Candidate Requirements: Experience: 2–4 years in inside sales within the IT sector (software/IT infrastructure/services). Education: Bachelor's degree in IT, Business, Marketing, or a related field. Skills & Competencies: Strong knowledge of IT products & solutions (e.g., cloud, software, networking, hardware) Excellent verbal and written communication skills. Proven ability to meet daily appointment and sales KPIs. Skilled in using CRM tools (Zoho, HubSpot, Salesforce, etc.) Highly organized, self-driven, and goal-oriented. Experience in payment follow-up and basic deal negotiation. Preferred Qualifications: Exposure to enterprise clients or system integrators (SIs) Experience working with IT distributors, resellers, or OEMs Familiarity with SaaS, cloud solutions, or managed IT services Compensation & Benefits: Competitive base salary + performance-based incentives Health and wellness benefits Opportunity to grow into field sales or account management roles Ongoing training and certifications in IT solutions

We are seeking a high-performing and experienced Enterprise Sales Manager to lead B2B sales efforts in the hyperlocal and quick commerce domain. The ideal candidate will have a proven track record of closing enterprise-level deals, develop strategic partnerships, and drive revenue growth in fast-paced, tech-enabled ecosystems. Key Responsibilities Identify and acquire new enterprise clients across industries (FMCG, F&B, Retail, Pharma, etc.) with hyperlocal delivery needs. Build and execute a strong sales pipeline and go-to-market strategy for the enterprise segment. Develop custom solutions in collaboration with product and operations teams to address client-specific requirements. Manage the end-to-end sales lifecycle, including lead generation, presentations, negotiations, contract closures, onboarding, and revenue generation from the customer. Foster and grow strategic relationships with key stakeholders in client organizations. Monitor client performance, delivery SLAs, and ensure post-sale satisfaction and retention. Analyze market trends and competitors' rates to identify new business opportunities in Tier 1 and Tier 2 cities. Report regularly on sales forecasts, pipeline status, and KPIs to senior management. Qualifications & Requirements Minimum 5 years of B2B/enterprise sales experience , preferably in e-commerce, logistics, hyperlocal, or quick commerce . Negotiation, written and spoken communication, presentable, client interaction. Demonstrated success in meeting or exceeding sales targets and handling high-value enterprise deals. Strong understanding of last-mile logistics, hyperlocal delivery models, and tech-enabled supply chains. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and thrive in a high-growth, fast-paced environment. Proficiency in CRM tools, Proficiency in Excel Preferred Qualifications Experience selling to large enterprises in sectors like Logistics, E-commerce, FMCG, QSR, Healthcare, or Modern Trade. Previous experience in startups or high-growth organizations is a strong plus. MBA or equivalent degree is preferred but not mandatory. Job Types: Full-time, Permanent Pay: From ₹1,000,000.00 per year Benefits: Health insurance Provident Fund

Job Title: Counsellor Sales Manager Location: 3rd Floor, C-5, above Sandoz Restaurant, opposite Metro Pillar No. 418, Block A, Vishal Enclave, Rajouri Garden, New Delhi – 110027 About Us Skytech Aviation Services Pvt. Ltd. is a leading training and career development organization in the field of Aviation, Hospitality, and Travel Management . With multiple branches across India, we are committed to providing professional training and career opportunities to aspiring students. Key Responsibilities Counsel prospective students and parents about aviation, hospitality, and related career courses. Convert walk-in and telephonic inquiries into admissions. Achieve monthly and quarterly admission/sales targets. Manage end-to-end admission process including documentation and fee collection. Build strong rapport with students and provide after-admission support. Conduct seminars, presentations, and career guidance sessions when required. Collaborate with the training and HR teams to ensure smooth student onboarding. Maintain records of enquiries, follow-ups, and admissions in CRM/Excel. Work towards continuous improvement in counselling and sales strategies. Represent the company professionally in events and meetings. Requirements Graduate / Postgraduate in any stream (preferred in Management/Marketing). 1–3 years of experience in counselling / sales / admission roles (EdTech or Aviation industry preferred). Strong communication and presentation skills. Target-oriented with proven sales skills. Proficiency in MS Office and basic computer applications. What We Offer Attractive Salary + Performance Incentives. Growth opportunities in the aviation training & education sector. Professional work environment with supportive management. Job Type: Full-time Pay: ₹15,000.00 - ₹39,869.15 per month Benefits: Health insurance Provident Fund Work Location: In person

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. Job Summary: The NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that the issues are resolved within Client Service Level Agreements. They will perform system diagnostics, problem identification and incident resolution in a proactive & reactive call center environment. Primary Duties and Responsibilities: Receive and track technical escalations from Tier 1 agents and determine required next steps for resolution. Provide second Tier of support for Clients, Technicians and subcontractors to identify, diagnose, and resolve incidents. Provide technical subject matter expertise for high profile clients that require a full understanding of their site(s) Provide content submissions for service Knowledge Base based on known issues, troubleshooting tips, etc. Complete technician site visit checkout activities via phone Provide detailed wrap up report to clients after remote session or technician onsite visit. Provide overflow support for Tier 1 agents. Ability to be on call periodically for overnight/weekend coverage. Proactive monitoring of client Networks across multiple platforms. Follow change management process to ensure the Asset Management database is up to date. Review programming support requests to verify scope and validity prior to submitting to Tech Ops for support. Recommend parts for replacement and scope of work statements for field service technicians. Perform thorough root cause analysis where required Perform and log system checks for specified client networks on a recurring basis. Adhere to all departmental and company-wide guidelines, practices, policies and procedures. Log and track issues using incident/problem management database (ConnectWise) with accurate, up to date information. Work with NOC Tier 1 Agents, Service Coordinators, Field Technicians, subcontractors and clients to maintain communication on open service tickets. Maintain tickets; update and follow-up with internal and external clients/personnel within the required contractual SLA timeframe. Review open tickets to ensure timely resolution. Provide updates to clients on any changes to their service ticket. Communicate with prospective clients and refer them to Sales as needed. Determine when an issue requires escalation to a higher-level support member or management. Complexity: Handle multiple issues and prioritize which issue resolution demands priority while balancing quality and service delivery to clients. Decision Making Authority: Accountable for identifying issues that need to be escalated to Engineering, Management, or another internal party who can resolve. Physical Working Environment: Normal office conditions apply. Use of computer, monitors and communication tools. Sitting for long periods of time. Job Qualifications: Education/Certifications: High School Diploma or GED Associate or bachelor’s Degree (preferred) Certifications pertinent to technology area(s) of expertise (preferred), such as- IT/Networking- Cisco CCNA/CCNP Route Switch/Security; CompTIA Network+; Microsoft SCCM; Azure AV/Control Systems- Crestron DMC-E-4K, DMC-T-4K, DM-NVX; AMX Programmer/101; Biamp Tesira Forte; QSC Q-Sys Level 1, Level 2 ; Dante Level 1, 2, 3; Extron Control Specialist, AV Associate; Shure MXA Collaboration – Zoom; WebEx; CCNA/CCNP Collaboration Signage/Video Walls - Barco Transform N; OpSpace Avixa CTS-D / CTS-I Certification (preferred). Required Knowledge, Experience and Skills: 3+ years working in the AV/IT industry Experience with Control Systems, Audio, Video, Digital Signage, IT and/or Teleconferencing technologies (ie Cisco, BiAmp, Crestron, Samsung, QSC) 5+ years working a customer service-based role. Advanced level troubleshooting skills specific to technology area(s) of expertise, such as- Audio / DSP Projection, Display, and digital signage systems Unified Communications Network Monitoring software (Auvik/Automate/Meraki/RMS/ECM) Understanding of Network protocols and best practices. Process oriented. Ability to explain troubleshooting steps to non-technical customers. Ability to solve problems and deal with variables in situations where limited standardization exists. Ability to provide an excellent customer experience to clients. Open to feedback and direction. Accountable, reliable and takes ownership. Proficient with Microsoft Office Suite. Exceptional interpersonal & communication skills. Strong attention to detail. Ability to quickly switch between tasks and work under pressure with excellent results. Ability to work both independently and within a team. Excellent organizational skills & ability to maintain accurate records Ability to work in stressful situations. Ability to meet deadlines. Desired Knowledge, Experience and Skills: Experience with ticketing systems (ConnectWise, Salesforce, Service Now, Remedy, Zendesk, etc.) Experience with ERP and/or CRM applications. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan for self and family Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Paid Time Off and Paid Holidays Commuter & Shift Benefits (US / APAC shifts) To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. Job Summary: The NOC Agent – Tier 2 is the second level of support and is responsible for in depth review of client reported and/or proactively found issues as a technical subject matter expert. The NOC Agent – Tier 2 will respond to client concerns and issues via phone and email, while working to make sure that the issues are resolved within Client Service Level Agreements. They will perform system diagnostics, problem identification and incident resolution in a proactive & reactive call center environment. Primary Duties and Responsibilities: Receive and track technical escalations from Tier 1 agents and determine required next steps for resolution. Provide second Tier of support for Clients, Technicians and subcontractors to identify, diagnose, and resolve incidents. Provide technical subject matter expertise for high profile clients that require a full understanding of their site(s) Provide content submissions for service Knowledge Base based on known issues, troubleshooting tips, etc. Complete technician site visit checkout activities via phone Provide detailed wrap up report to clients after remote session or technician onsite visit. Provide overflow support for Tier 1 agents. Ability to be on call periodically for overnight/weekend coverage. Proactive monitoring of client Networks across multiple platforms. Follow change management process to ensure the Asset Management database is up to date. Review programming support requests to verify scope and validity prior to submitting to Tech Ops for support. Recommend parts for replacement and scope of work statements for field service technicians. Perform thorough root cause analysis where required Perform and log system checks for specified client networks on a recurring basis. Adhere to all departmental and company-wide guidelines, practices, policies and procedures. Log and track issues using incident/problem management database (ConnectWise) with accurate, up to date information. Work with NOC Tier 1 Agents, Service Coordinators, Field Technicians, subcontractors and clients to maintain communication on open service tickets. Maintain tickets; update and follow-up with internal and external clients/personnel within the required contractual SLA timeframe. Review open tickets to ensure timely resolution. Provide updates to clients on any changes to their service ticket. Communicate with prospective clients and refer them to Sales as needed. Determine when an issue requires escalation to a higher-level support member or management. Complexity: Handle multiple issues and prioritize which issue resolution demands priority while balancing quality and service delivery to clients. Decision Making Authority: Accountable for identifying issues that need to be escalated to Engineering, Management, or another internal party who can resolve. Physical Working Environment: Normal office conditions apply. Use of computer, monitors and communication tools. Sitting for long periods of time. Job Qualifications: Education/Certifications: High School Diploma or GED Associate or bachelor’s Degree (preferred) Certifications pertinent to technology area(s) of expertise (preferred), such as- IT/Networking- Cisco CCNA/CCNP Route Switch/Security; CompTIA Network+; Microsoft SCCM; Azure AV/Control Systems- Crestron DMC-E-4K, DMC-T-4K, DM-NVX; AMX Programmer/101; Biamp Tesira Forte; QSC Q-Sys Level 1, Level 2 ; Dante Level 1, 2, 3; Extron Control Specialist, AV Associate; Shure MXA Collaboration – Zoom; WebEx; CCNA/CCNP Collaboration Signage/Video Walls - Barco Transform N; OpSpace Avixa CTS-D / CTS-I Certification (preferred) Required Knowledge, Experience and Skills: 3+ years working in the AV/IT industry Experience with Control Systems, Audio, Video, Digital Signage, IT and/or Teleconferencing technologies (ie Cisco, BiAmp, Crestron, Samsung, QSC) 5+ years working a customer service-based role. Advanced level troubleshooting skills specific to technology area(s) of expertise, such as- Audio / DSP Projection, Display, and digital signage systems Unified Communications Network Monitoring software (Auvik/Automate/Meraki/RMS/ECM) Understanding of Network protocols and best practices. Process oriented. Ability to explain troubleshooting steps to non-technical customers. Ability to solve problems and deal with variables in situations where limited standardization exists. Ability to provide an excellent customer experience to clients. Open to feedback and direction. Accountable, reliable and takes ownership. Proficient with Microsoft Office Suite. Exceptional interpersonal & communication skills. Strong attention to detail. Ability to quickly switch between tasks and work under pressure with excellent results. Ability to work both independently and within a team. Excellent organizational skills & ability to maintain accurate records Ability to work in stressful situations. Ability to meet deadlines. Desired Knowledge, Experience and Skills: Experience with ticketing systems (ConnectWise, Salesforce, Service Now, Remedy, Zendesk, etc.) Experience with ERP and/or CRM applications. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan for self and family Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Paid Time Off and Paid Holidays Commuter & Shift Benefits (US / APAC shifts) To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

DESCRIPTION We are seeking a talented, dedicated, and highly analytical Instock Manager to drive selection and in-stock for Amazon Now the quick commerce arm of Amazon. This is a unique opportunity to play a key role on an important initiative at Amazon. This position requires a candidate with proven analytical skills with experience driving process improvement, thought leadership, and delivering results. The Instock Manager will be responsible for executing inventory strategies to optimize customer experience, sales, margin and turns. They will be relentlessly focused on delivering high in-stock rates in order to meet the needs of our customers. They will dive deep core drivers of in-stock performance, and proactively identify opportunities to improve tools and work flows. This role interacts closely with retail and operations business partners across Amazon, and is pivotal to the growth of this strategic initiative. The successful candidate will communicate effectively across teams and levels, while balancing the needs and requirements of internal and external customers. Flexibility and the ability to prioritize in a changing business environment will also be key. Our team culture is goal-oriented, collaborative and driven to achieve results. We seek an individual who is motivated by a fast-paced and highly entrepreneurial environment who is willing to roll up their sleeves and get things done. Key job responsibilities Maintain excellent in-stock rates for owned category and/or region Execute inventory strategies to optimize sales, turns, and inventory health Monitor, analyze and own key performance indicators such as in-stock rate, procurement lead time (PLT), fill rate, forecast accuracy and turns Forecast and manage efficient inbound and outbound inventory flows and health, including forecasting, purchasing, and removing unproductive inventory Drive root cause analysis/reporting on operational issues, develop action plans and project manage improvements with the ability to manage multiple, competing priorities simultaneously Work with internal teams collaboratively, to help drive tools and process improvements that affect purchasing and procurement workflows, with emphasis on automating tasks that are currently performed manually. Key job responsibilities Collaborate with product leaders to gather insights, ensuring alignment and making informed product selections. Analyze market trends and competitor activities to provide data-driven insights that shape strategic decisions. Ensure top-quality input gathering by developing frameworks and validating stakeholder contributions for the selection process. Coordinate cross-functional efforts to maintain project timelines, streamline communication, and achieve program objectives. About the team BASIC QUALIFICATIONS 3+ years of sales experience 4+ years of B2B sales experience Experience analyzing data and best practices to assess performance drivers Experience closing sales and generating revenue PREFERRED QUALIFICATIONS Experience with sales CRM tools such as Salesforce or similar software Experience influencing C-level executives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, KA, Bengaluru Fulfillment & Operations Management

Inside Sales Representative is responsible for generating sales and building relationships with customers through various communication channels, including phone, email, and online platforms. The role involves identifying customer needs, providing product information, and closing sales to meet or exceed targets. Responsibilities Conduct outbound calls to prospective clients to generate leads and qualify prospects. Build and maintain strong relationships with existing and potential clients through proactive communication. Understand the needs and pain points of clients and effectively communicate how Zybisys products and services can address their requirements. Collaborate with the Field sales team to develop and implement strategies for achieving sales targets and objectives. Utilize CRM software to track sales activities, update client information, and generate reports. Stay updated on industry trends, market conditions, and competitor activities to identify new business opportunities. Upsell additional products or services to existing clients based on their needs and preferences. Provide timely and accurate information to clients regarding product features, pricing, and technical specifications. Regularly review and analyze personal performance metrics against sales targets, seeking areas for improvement. Work closely with the marketing team to support promotional campaigns and initiatives. Attend industry events and webinars to expand professional networks and stay informed about market developments. Demonstrate a high level of professionalism, integrity, and enthusiasm in all interactions with clients and colleagues. Requirements Bachelors degree in business administration, Marketing, or a related field. Proven track record of success in inside sales, with experience in IT services. Experience in fintech domain would be added advantage. Strong communication and interpersonal skills, with the ability to build rapport and establish trust with clients. Excellent listening skills and the ability to understand clients needs quickly and effectively. Proficiency in using CRM software and other sales tools to manage leads and opportunities. Ability to work independently and as part of a team in a fast-paced environment. Results-driven mindset with a focus on achieving and exceeding sales targets. Adaptability and willingness to learn new technologies and industry trends. Prior experience in upselling or cross-selling products or services. Strong organizational skills and attention to detail. Skills Communication Skills Listening Skills Sales Strategy Sales Lead Generation Interpersonal Skills Upselling Cross Selling Team Coordination Market Research Crm Software Organizational Development Professional Communication Location Bengaluru

Description About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About The Role - Manager, Account Management Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential selling partners in Amazon Retail US. The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers. This person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their team. They have a passion for people management and are at their best when they’re building, developing and guiding high-performing teams. In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports). You’ll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality. Timings will be as per EU shift, 12:00 pm IST to 09:00 pm IST Key job responsibilities Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make trade-offs between short term selling partner needs and longer term strategic investment. Implement and track metrics to record the success and quality of your team’s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate relationships with sellers in your team’s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. Leadership Manage a team of Account Managers (8-10 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. A day in the life Starting a week with round of one to one`s with team members helps the team reflect on previous week and repurpose the week ahead. Reviewing/Auditing input metrics critical to ensure the team consistently makes progress to spin the flywheel. Challenge/Iterate short falls, and appreciate progress. (key inputs: Selection addition, Inventory availability, Deals/Promotions, Profitability. Key Output: Revenue (GMS) Governance mechanisms with key stakeholders is required to receive feedback, iterate new ideas and receive support. Be available to your team to provide guidance and remove blockers. Actively participate various country wide project groups (i.e. product launches, process improvement initiatives, functional workstream reviews/debates) Basic Qualifications 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelor's degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software Preferred Qualifications 2+ years of mentoring, leading and coaching experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Company - ADCI - BLR 14 SEZ - F07 Job ID: A2951122

A telecaller for an institution acts as a crucial point of contact by making outbound calls to prospective students, parents, or donors to provide information on courses, admissions, and opportunities, while also handling inbound inquiries and resolving queries to promote the institution and drive enrollment or fundraising. Key responsibilities include communicating institutional offerings, guiding individuals through processes, building rapport, maintaining databases, and meeting organizational goals, all supported by strong communication, problem-solving, and persuasive skills. Key Responsibilities Promotional Outreach: Make outbound calls to generate leads, inform potential clients about the institution's programs, and encourage engagement. Information Provision: Accurately explain institutional details, course offerings, admission procedures, and educational benefits to interested parties. Inquiry Management: Address incoming calls from prospective students or donors, answering questions and resolving concerns related to the institution. Relationship Building: Foster positive relationships with prospective and existing clients to build trust and a strong institutional image. Data Management: Maintain accurate records of customer interactions, update customer relationship management (CRM) systems, and ensure data integrity. Sales & Enrollment Support: Guide prospects through the admissions or application process and convert interest into enrollment or support for the institution. Follow-up: Follow up with leads and existing clients to provide additional information or support, ensuring satisfaction. Required Skills & Qualifications Strong Communication: Exceptional verbal communication skills to explain complex information clearly and persuasively. Persuasion & Negotiation: Ability to influence and persuade individuals, overcome objections, and achieve desired outcomes. Active Listening & Problem-Solving: Skill to understand customer needs and provide effective solutions. Adaptability: Ability to adapt communication style to different individuals and challenging situations. Technical Proficiency: Familiarity with CRM software, call management systems, and general computer skills. Organizational Skills: Strong attention to detail for accurate record-keeping and task management. Persistence & Proactivity: A proactive and goal-oriented approach to achieving targets and generating positive outcomes. Job Type: Full-time Pay: ₹10,884.95 - ₹25,000.00 per month Ability to commute/relocate: Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required) Language: Hindi (Preferred) Location: Bangalore City, Karnataka (Preferred) Work Location: In person Expected Start Date: 01/09/2025

Description The opportunity: In cybersecurity, we safeguard our business and ensure the delivery of top-tier, secure products and services to our customers. In cybersecurity risks management for suppliers, we collaborate in multi-stakeholder partnerships to protect our supply chain from any organizational risks. Together, we secure our supply chain by assessing, monitoring, and addressing any risks identified within our supply base. In close collaboration with other departments, the job holder will be responsible for reviewing our strategy and managing our cyber risk management tool to identify vulnerabilities and threats, and reporting these to our internal stakeholders. How you’ll make an impact: Communication with Stakeholder: Communicate ongoing updates for the CRM-S program, including updates to Cybersecurity Standard. Supplier (CS-S), CRM-S policy and standard and related processes. Support the organization in increasing supplier cybersecurity awareness through various workshops, training sessions and roadshows. Cyber Risk Management strategy: Manage CRM-S documentation such as CRM-S policy & standards, supplier cyber assessments, etc. within SharePoint site (“CRM-S” library). Collaborate with internal and external stakeholder at Hitachi Energy to formalize & update processes, develop training and other initiative. Monitor and update business adherence to CRM-S requirements and communicate periodic cyber risk assessment results to the respective stakeholders. Support the CRM-S Team related to build, maintain and update the CRM-S program overall. Stakeholder Coordination: Act as the primary contact for all supply chain-related inquiries directed to our department. Builds relationships with business teams within the organization to support supplier cyber risk management activities from their respective teams. Continuous Monitoring: Provide consultation and support other teams such as Incident Management, Legal and SCM, and Group Audit with respect to supplier cybersecurity requirements. Work closely with SCM Risk management to ensure cyber risks are communicated and assessed. Technology and Tools: Leverage technology and cyber risk management tools to enhance incident response capabilities. Manage the impact analysis/reporting during crisis in collaboration with Supply Chain Risk Management. Support Bitsight tools implementation and integration with Resilinc. Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your background: Degree (or equivalent) in information technology or related field. 3-5 years’ experience in information technology. CISA/CISSP (or equivalent) certified preferred. Deep understanding of information security and risk frameworks/standards such ISO 27001 and NIST. Knowledge of key risk areas such as compliance risk / regulatory risk and one or more of the following domains: Security Governance and Management, Security Policies and Procedure, Application Management Controls, Identity and Access Management Control, Supplier Risk Management, Incident Response, Cyber Resilience, Privacy and Data Protection, Cloud Security & Business Continuity and Disaster Recovery Excellent stakeholder management along with interpersonal, verbal, written and communication skills Previous experience of implementing and managing a cyber risk management tool, with continuous monitoring and vendor risk management module. Proficiency in both spoken & written English language is required. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a general inquiry form on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.

Associate Cloud Engineer I Bangalore, India The Opportunity: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empower educators and institutions with meaningful innovation that’s simple and intelligent, inspiring student success and institutional growth. The Power of Together is built on having a diverse and inclusive workforce. We are committed to making diversity, inclusion, and belonging a foundational part of our hiring practices and who we are as a company. For more information about Anthology and our career opportunities, please visit www.anthology.com. Primary responsibilities will include: Being an active part of the cloud services team Installing and managing central computing systems and servers and their associated operating systems Monitoring operations of central computing resources for performance optimization Making recommendations for upgrading hardware and software resources Providing consulting to applications and database personnel relative to hardware and operating system environments Providing documentation to guide operations personnel in the day-to-day functions associated with hardware and operating systems environments Collaborating with the clients and/or other members of the team The Candidate: Required skills/qualifications: 0-1 years of relevant experience in Systems Management/Application Support/Infrastructure Monitoring and Management/CRM product support Good Windows troubleshooting skills Basic knowledge of Cloud (Azure/AWS) Familiar with installation/administration of IIS 6.0/7.0 Familiar with DNS concepts Familiar with networking – TCP/IP Fluency in written and spoken English Preferred skills/qualifications: Team player with strong desire to learn High integrity and accountability Strong oral and written communication skills Prior experience in a customer service environment Ability to handle critical issues in a large-scale enterprise environment and determine the best course of action for escalations Organized to plan work and follow a plan accurately Ability to gain expertise in diverse technology areas This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. Anthology is an equal employment opportunity/affirmative action employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

About Diversified: Diversified is a global leader in audio visual and media innovation, recognized for designing and building the world’s most experiential environments. Our award-winning team specializes in delivering solutions for the most complex, large-scale and immersive installations. Serving a global clientele that includes major media organizations and retailers, sports and live performance venues, corporate enterprises, and government agencies, Diversified partners with clients to create spaces that bring people together and keep them coming back. What to Expect: At Diversified, we're on a mission to create a world without boundaries, where technology enables all people to connect and experience the moments that matter, wherever they choose to be. With clients spanning the globe and an exciting pipeline of projects across industries, Diversified offers more than just a job. We offer a career path with the flexibility to grow personally and professionally, wherever your ambitions take you. As a Diversified associate, you'll dive headfirst into big, complex, and rewarding projects that push the boundaries of what's possible. Plus, you'll enjoy a flexible work environment, competitive compensation and benefits, and a culture that celebrates diversity and inclusion. IF YOU CAN DREAM IT, YOU CAN DO IT AT DIVERSIFIED. Job Summary: Service Desk Pulse Tier I Agent plays a crucial role in Proactive Monitoring and Incident Resolution, offering first level support and is responsible for detailed review of proactively created incidents as a technical subject matter expert. The associate will closely work with Tier II, Tier III and other departments to identify, diagnose, and resolve technical issues promptly. Primary Duties and Responsibilities: Proactive Monitoring: Continuously monitor client end systems to ensure they are functioning optimally and identify any potential issues before they impact operations. Incident Management: Log, track, and manage incidents using the designated ticketing system, ensuring all details are accurately documented. Issue Diagnosis and Resolution: Quickly identify, diagnose, and resolve technical issues, escalating to higher-level support when necessary. System Maintenance: Assist in routine maintenance tasks and system updates to ensure the continued reliability and performance of technology systems. Collaboration: Work closely with Tier II, Tier III and other departments to address complex issues and implement solutions. Client Communication: Maintain clear and professional communication with clients, keeping them informed about the status of their issues and any necessary follow-up actions. Training and Development: Participate in ongoing training and professional development opportunities to stay current with industry best practices and technological advancements. Service Requests: Handle client service requests efficiently, ensuring timely completion and client satisfaction. System Monitoring Tools: Utilize various monitoring tools and software to keep track of system performance and health. Security Compliance: Ensure that all actions comply with company security policies and procedures to protect client data and system integrity. Knowledge Base Contribution: Contribute to and maintain a knowledge base of solutions and best practices to aid in quick resolution of recurring issues. SLA Adherence: Ensure that all support activities comply with established Service Level Agreements (SLAs) and performance metrics. Complexity: Handle multiple issues and prioritize which issue resolution demands priority while balancing quality and service delivery to clients. Decision Making Authority: Accountable for identifying issues that need to be escalated to Tier II, Tier III, Management or other internal parties. Job Qualifications: Education/Certifications: High School Diploma or Graduation. Certifications pertinent to technology area(s) of expertise (preferred), such as- IT/Networking- Cisco CCNA/CCNP Route Switch/Security; CompTIA Network+; Collaboration – Zoom; WebEx; CCNA/CCNP Collaboration. Required Knowledge, Experience and Skills: 2+ years working in a customer service-based role. Advanced level troubleshooting skills specific to technology area(s) of expertise, such as- Network Monitoring software. Understanding of Network protocols and best practices. Ability to solve problems and deal with variables in situations where limited standardization exists. Ability to provide an excellent customer experience to clients. Open to feedback and direction Accountable, reliable and takes ownership. Proficient with Microsoft Office Suite. Exceptional interpersonal & communication skills. Strong attention to detail. Ability to quickly switch between tasks and work under pressure with excellent results. Ability to work both independently and within a team. Excellent organizational skills & ability to maintain accurate records Ability to work in stressful situations. Ability to meet deadlines. Desired Knowledge, Experience and Skills: Experience with audio-visual, corporate video, and/or IT related systems. Experience with ticketing systems (ConnectWise, Salesforce, Service Now, Remedy, Zendesk, etc.). Experience with ERP and/or CRM applications. What We Offer: Along with competitive compensation, you will be eligible for the following benefits: Multiple medical plan for self and family Company paid Basic Life, AD&D, Short-Term and Long-Term Disability Insurance, and Employee Assistance Plan (EAP) Paid Time Off and Paid Holidays Commuter & Shift Benefits (US / APAC shifts) To learn more about becoming part of the Diversified team, visit us at https://onediversified.com/careers/careers-at-diversified or email us at careers@onediversified.com. Diversified is an equal opportunity employer committed to fostering an inclusive and diverse workplace. All aspects of employment will be based on job requirements, individual qualifications, merit, performance, and business need. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic under applicable law. We believe in fair and equitable hiring practices and strive to create an environment where all individuals feel valued and empowered.

Role Summary We are looking for a motivated Tele Caller Executive to join our team. The role involves connecting with potential and existing customers over the phone to promote products/services, handle inquiries, and support sales or customer relationship objectives. Key Responsibilities > Make outbound calls to prospective customers and explain products or services. > Maintain records of calls and update customer details in CRM systems. > Achieve daily/weekly calling and conversion targets. > Resolve customer queries courteously and escalate issues when needed. > Support overall sales and marketing team initiatives. Requirements >10th or 12th pass > Good communication skills in Kannada > Basic computer knowledge to update records. Benefits > Friendly and supportive work environment. > Opportunity to develop communication Job Types: Full-time, Fresher, Walk-In Pay: ₹10,000.00 - ₹15,000.00 per month Work Location: In person

Job Overview: Agents are required to handle customer interactions via chat, and ticketing channels to deliver efficient, high-quality support. This role requires you to have minimum of 1 year of experience in Chat or Email Support. Chat Support (billing and technical support): Engage in real-time customer support via chat, addressing questions, troubleshooting issues, and providing guidance on product usage, using clear and concise language. Complete a maximum of 3 chats simultaneously. Maintain an average response time in line with SLAs. Ticket Support (billing and technical support): Respond to tickets using clear and concise language. Utilise appropriate canned responses ensuring all customer questions have been sufficiently answered. Move tickets to the correct department/queue. Product Knowledge: Develop and maintain a thorough understanding of our product features, updates, and improvements. Be prepared to relay accurate, detailed information to assist customers effectively. Troubleshooting: Diagnose customer issues, utilise internal resources to resolve problems, and escalate cases that require advanced support. Record all troubleshooting steps and findings in account notes. Documentation: Maintain clear and organised account notes on every interaction/escalation. Customer Satisfaction: Deliver prompt, accurate, and professional service in all interactions. Strive for first-contact resolution and aim to meet or exceed customer expectations. Feedback Loop: Report recurring issues, feature requests, and other feedback to HQ to drive product improvements. Process Adherence: Follow all processes and procedures. Keep up to date with updates and changes. Follow all quality and quality feedback processes. Core Requirements: Experience: Preferably, agents should have previous experience in a contact centre or similar environment, ideally with SaaS products. Communication Skills: Agents must possess strong verbal and written communication skills in English, with the ability to explain solutions and instructions clearly. Technical Aptitude: A solid understanding of technical concepts related to SaaS products, with the ability to troubleshoot and explain issues. Customer Service Orientation: A strong commitment to customer satisfaction and the ability to remain patient and empathetic in all customer interactions. Adaptability: Ability to manage multiple interactions and adapt quickly in a dynamic, fast-paced environment. Attention to Detail: High level of organisational and documentation skills to ensure accurate account notation. Desired Skills: Problem-Solving Skills: Ability to analyse issues effectively, think critically, and find creative solutions where needed. Familiarity with Support Tools: Knowledge of support platforms and CRM systems. Multitasking Abilities: Competency in managing concurrent interactions, and maintaining quality and efficiency

1. Sales Support & Coordination · Assist sales team in preparing quotations, tenders, and proposals. · Follow up with clients for approvals, POs, and payments. · Maintain customer database, inquiries, and sales pipeline updates. 2. Order & Documentation Management · Process sales orders in line with company policies. · Coordinate with design, purchase, and project teams for order execution. · Maintain records of quotations, agreements, invoices, and delivery schedules. 3. Client Communication · Act as point of contact for client queries on order status, delivery, and documentation. · Share product catalogues, specifications, and drawings when required. · Support in scheduling client meetings and presentations. 4. Internal Coordination · Liaise with production, purchase, and logistics to ensure timely dispatch of equipment. · Track and report sales order progress to management and sales executives. · Support in sales reporting, MIS, and forecast preparation. 5. After-Sales & Payment Follow-Up · Coordinate with service team for warranty/service requirements. · Assist in following up with clients for balance payments and UTR references. Required Skills & Competencies · Excellent communication and interpersonal skills. · Strong organizational and multitasking abilities. · Proficiency in MS Office (Excel, Word, PowerPoint) and ERP/CRM software. · Attention to detail and accuracy in documentation. · Knowledge of kitchen equipment industry (preferred, not mandatory). Qualifications & Experience · Graduate in Business Administration/Commerce/Engineering or equivalent. · 1–4 years of experience as Sales Coordinator / Sales Support / Customer Service. · Experience in kitchen equipment, hospitality, or B2B project industry preferred. Key Performance Indicators (KPIs) · Accuracy and timeliness in quotation and order processing. · Reduction in delays due to coordination gaps. · Client satisfaction and positive feedback. · Sales team productivity support. Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person Speak with the employer +91 9606987928

Job Title: Sales Executive Location: Tumukur Job Description: We are seeking a highly motivated and results-driven Sales Executive to join our dynamic sales team. The ideal candidate will be responsible for identifying business opportunities, building and maintaining client relationships, and achieving sales targets. The Sales Executive will play a key role in driving revenue growth and expanding our customer base. Roles And Responsibilities : With warmth greet customers and create a friendly atmosphere. Analyze and understand customers' needs through effective communication and active listening. Guide and educate customers throughout the buying process, offering design ideas and in-depth product knowledge. Maintain accurate and up-to-date records of all converted and ongoing orders. Collaborate with interior designers to create and design concepts that meet customers' preferences. Maintain strong relationships with customers, offering ongoing support and seeking referrals for future business. Foster long-term relationships with customers, continuing to provide support and requesting references for future business. Engage with accounts to ensure timely payment and clear any outstanding dues from customers. Take initiative to enhance showroom displays and make improvements for a better customer experience. Actively participate in training sessions to stay updated on product features, sales techniques, and industry trends. Qualifications : Bachelor's degree Excellent communication and interpersonal skills. Proven experience as a Sales Executive or relevant role in a similar industry. Strong understanding of sales principles and techniques. Familiarity with CRM software and other sales tools. Languages: English, Hindi, & Kannada(mandatory) TALK TO HR: 6366975409 Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Education: Bachelor's (Preferred) Experience: Business development: 1 year (Preferred) total work: 1 year (Preferred) Sales: 1 year (Required) Language: Hindi (Required) Kannada (Required) English (Required) Work Location: In person

Name of the Position: Technical Sales/Business Development Manager Location: Bangalore (Work from Office) Experience: 3–5 years of B2B industrial/technical sales experience, with a preference for candidates from packaging or related industries. Key Skills: Ability to understand customisation and technical specifications and effectively collaborate with R&D/production teams. Demonstrated solution-selling mindset, moving beyond purely transactional sales. Strong capabilities in relationship building, negotiation, and consistent follow-ups. Prospect and develop new business leads through networking, industry events, and other channels. Design and execute new sales plans. Keep up-to-date with industry trends, market activities, and competitors to identify potential areas for growth. Work closely with the sales, operation, and production teams to ensure that customer requirements are met effectively. Maintain detailed records of client interactions, sales activities, and prepare regular reports for management review. Willingness to undertake plant visits, attend client meetings, and travel as required. Educational and Experience  Bachelor’s degree in Business, Sales, Marketing, or a relevant field;  Minimum of 2 years of relevant experience in business development or sales.  Familiarity with the packaging industry and market trends is a plus. Skills & Competencies :  Proficient in CRM or similar platforms.  Proven experience in business development, sales, or marketing, ideally within the packaging or related industry.  In-depth understanding of sales and marketing strategies.  Strong analytical, organizational, and creative problem-solving skills.  Excellent communication and customer service capabilities.  Proficiency in data analysis and report writing.  Ability to manage time effectively and plan strategically.  Comfortable working under pressure and meeting deadlines. Note: Candidates with purely FMCG/retail sales profiles lacking industrial exposure should be avoided. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹600,000.00 per year Benefits: Health insurance Provident Fund Work Location: In person

Key Responsibilities Outbound Calls: Proactively contact potential customers to introduce products or services, explain benefits, and persuade them to purchase or schedule appointments. Inbound Calls: Handle incoming calls from customers, address their inquiries, provide information, and resolve complaints. Lead Management: Generate new leads, follow up on existing leads, and nurture them into sales. Customer Relationship Management (CRM): Maintain accurate records of customer interactions and update customer information in the database. Feedback Collection: Gather valuable customer feedback to help improve products and services. Sales/Performance Metrics: Meet daily, weekly, or monthly sales targets and contribute to the team's overall performance goals. Required Skills and Qualifications Communication Skills: Excellent verbal communication and interpersonal skills to engage with customers effectively and clearly. Persuasion Skills: Ability to persuade customers, explain product benefits, and drive conversions. Resilience: Ability to handle objections and rejections positively and professionally. Technical Skills: Proficiency in using CRM software, tracking call logs, and other relevant technologies. Organizational Skills: Strong ability to manage multiple tasks, time, and attention to detail. Product Knowledge: A commitment to staying updated on product features and industry trends to provide accurate information. Work Environment Telecallers typically work in an office or call center environment but may also work remotely. The role requires working with a high volume of calls, often using a script or guidelines provided by the company. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Provident Fund Education: Bachelor's (Required) Language: Hindi (Required) English (Required) Work Location: In person

JD – Business Development Manager (School/Activity Club) Position Overview: As a Business Development Manager for a preschool, your primary responsibility will be to drive the growth and development of the preschool by identifying and capitalizing on new business opportunities. You will be responsible for building and maintaining strong relationships with parents, schools, and other relevant stakeholders to promote the preschool's services and expand its reach. This role requires a combination of strategic thinking, sales acumen, and a deep understanding of the early childhood education industry. Key Responsibilities: Business Strategy Development: Collaborate with the preschool's leadership team to develop and execute a comprehensive business development strategy aligned with the school's goals and objectives. Market Research and Analysis: Conduct market research to identify potential opportunities, analyze competitor offerings, and stay updated on industry trends. Use this information to drive strategic decision-making and stay ahead of the competition. Lead Generation and Conversion: Generate leads through various channels, including direct sales, networking events, referrals, and partnerships. Convert leads into enrolled students through effective sales techniques and relationship building. Relationship Management: Build and nurture relationships with parents, schools, educational consultants, and other relevant stakeholders. Maintain regular communication to promote the preschool's offerings and address any concerns or inquiries. Marketing and Promotions: Work closely with the marketing team to develop and implement effective marketing strategies and promotional campaigns. Utilize various marketing channels such as social media, digital advertising, and offline marketing to increase brand visibility and attract new enrollments. Partnerships and Collaborations: Identify and establish strategic partnerships and collaborations with complementary businesses, such as toy manufacturers, educational material providers, or child development centers, to enhance the preschool's offerings and reach a wider audience. Revenue Generation: Meet or exceed revenue targets by effectively managing the sales pipeline, negotiating contracts, and closing deals. Continuously monitor and analyze sales performance, making adjustments as necessary to achieve business objectives. Reporting and Analysis: Prepare regular reports on business development activities, including sales performance, market trends, and competitor analysis. Present findings to the management team and provide recommendations for improvement and growth. Qualifications and Skills: Bachelor's degree in business administration, marketing, or a related field. A master's degree is a plus. Proven experience in business development or sales, preferably in the education or early childhood education industry. Strong understanding of the preschool market and knowledge of current trends and best practices. Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. Demonstrated ability to develop and execute strategic business plans, including market research, lead generation, and sales conversion. Strong negotiation and closing skills, with a track record of achieving or exceeding sales targets. Analytical mindset with the ability to analyze market data, identify opportunities, and make data-driven decisions. Proficiency in using CRM software, Microsoft Office Suite, and other relevant business tools. Self-motivated and result-oriented, with a proactive approach to problem-solving. Flexibility to travel as needed for client meetings, industry conferences, and networking events. Job Types: Full-time, Permanent Pay: ₹500,000.00 - ₹1,000,000.00 per year Benefits: Leave encashment Provident Fund Application Question(s): Are you staying in anywhere nearby to Sarjapur Road? Education: Bachelor's (Preferred) Experience: Business development: 3 years (Preferred) total work: 5 years (Preferred) Language: English (Preferred) Work Location: In person

Role Overview The Executive / Assistant Manager – Admissions will be responsible for leading the complete student admissions lifecycle —from inquiry handling to final enrollment—while driving outreach initiatives to achieve institutional targets. This role requires a results-oriented professional with strong counseling skills, student recruitment expertise, and the ability to convert leads into successful admissions. Key Responsibilities 1. Admissions & Counseling Counsel students and parents on programs, eligibility, fee structures, placements, and admission procedures. Guide applicants through the entire process: inquiry application interview enrollment. Ensure timely resolution of student queries to provide a seamless admissions experience. 2. Lead Generation & Conversion Manage inquiries/leads from online campaigns, referrals, walk-ins, and outreach activities. Conduct effective follow-ups and personalized counseling to maximize lead conversion. Maintain accurate and updated records in the admissions CRM system. 3. Outreach & Brand Promotion Represent GIBS at education fairs, seminars, webinars, and school/college visits. Build strong relationships with education consultants, partner institutions, and industry stakeholders. Conduct sessions/workshops to promote GIBS programs among prospective students and parents. 4. Collaboration & Support Work closely with the marketing team on campaigns and collaterals. Coordinate with faculty and admin teams for smooth onboarding of admitted students. Mentor and guide junior admissions team members when required. Qualifications & Skills Bachelor’s/Master’s degree in Business, Marketing, Education, or related field. 2–6 years of experience in admissions, student recruitment, or counseling (preferably in higher education/B-School sector). Strong communication, interpersonal, and presentation skills. Ability to manage and convert leads effectively under target-driven environments. Tech-savvy with knowledge of CRM tools, MS Office, and digital platforms. Experience in outreach, events, and institutional networking. Podcasting/hosting experience will be considered an added advantage.