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7.0 - 12.0 years

10 - 14 Lacs

Bengaluru

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Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Microsoft Dynamics CRM Technical Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your day will involve overseeing the application development process, collaborating with team members, and ensuring project success. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the application development process- Ensure timely delivery of projects- Provide technical guidance and support to team members Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Dynamics CRM Technical- Strong understanding of CRM systems- Experience in customizing and configuring Dynamics CRM solutions- Knowledge of CRM development best practices- Hands-on experience in CRM integration and data migration Additional Information:- The candidate should have a minimum of 7.5 years of experience in Microsoft Dynamics CRM Technical- This position is based at our Gurugram office- A 15 years full-time education is required Qualification 15 years full time education

Posted 18 hours ago

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5.0 - 10.0 years

6 - 15 Lacs

Ahmedabad

Remote

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Lead architecture & development of custom HubSpot solutions across hubs; create modules, templates, APIs, workflows, and integrations; enhance UX, automation & data integrity; support digital campaigns; ensure best practices and platform updates. Required Candidate profile Senior HubSpot Developer with 5+ yrs in CMS, workflows,API integrations & custom-coded solutions.Skilled in HubL, HTML, CSS,JavaScript. Strong in automation, scalable builds & cross-team collaboration

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3.0 - 8.0 years

3 - 7 Lacs

Bengaluru

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Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Cloud Contact Center Implementation Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day involves troubleshooting and resolving technical issues to ensure seamless operations. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Proactively identify and resolve technical issues within critical business systems.- Collaborate with cross-functional teams to troubleshoot and address system malfunctions.- Develop and implement strategies to enhance system performance and reliability.- Document troubleshooting steps and solutions for future reference.- Provide training and support to end-users on system functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation.- Strong understanding of cloud-based contact center solutions.- Experience in troubleshooting and resolving technical issues in a contact center environment.- Knowledge of telephony systems and call routing technologies.- Hands-on experience with contact center analytics tools.- Familiarity with CRM integration and API configurations. Additional Information:- The candidate should have a minimum of 3 years of experience in Cloud Contact Center Implementation.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

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7.0 - 10.0 years

22 - 30 Lacs

Ahmedabad

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Develop and execute CRM campaigns leveraging Braze platform tools, in partnership with the Development team, CRM team and 3rd party email agency . Required Candidate profile Experience in a CRM platform such Salesforce Marketing Cloud. Braze experience is strongly preferred. Experience working with a Consumer Products, Retail or DTC Ecommerce company

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5.0 - 10.0 years

10 - 20 Lacs

Hyderabad, Chennai, Bengaluru

Hybrid

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Roles & Responsibilities: - Expected to be an SME - Collaborate and manage the team to perform - Responsible for team decisions - Engage with multiple teams and contribute on key decisions - Provide solutions to problems for their immediate team and across multiple teams - Lead the effort to design, build, and configure applications - Act as the primary point of contact - Manage the team and ensure successful project delivery Professional & Technical Skills: - Must To Have Skills: CRM Marketing experience is mandatory - Good To Have Skills: Experience with other CRM platforms - Strong understanding of Microsoft Dynamics CRM architecture and customization - Experience in developing and implementing CRM solutions - Knowledge of CRM integration with other systems - Familiarity with CRM data migration and data management - Ability to troubleshoot and resolve technical issues - Excellent communication and leadership skills Share Cvs- maya@mounttalent.com

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6.0 - 9.0 years

20 - 25 Lacs

Gurugram, Chennai, Bengaluru

Hybrid

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1. We urgently Looking for Dyanmic 365 engineer. 2. Design, develop, and maintain customizations in Dynamics 365 CRM including plugins, custom workflow activities, and JavaScript. 3.Implement and troubleshoot API integrations and Azure Functions. Required Candidate profile 4.Develop and manage SSIS packages using KingswaySoft for data migration & Integration 5.Solid experience with KingswaySoft SSIS for CRM data integration

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3.0 - 5.0 years

3 - 4 Lacs

Chennai

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Job Overview: We are looking for an experienced Digital Marketing Campaign Manager to lead and manage digital campaigns from start to finish. The ideal candidate should have strong knowledge of Meta and Google Ads, experience handling teams, and a background in real estate marketing. You must be comfortable working in a fast-paced environment, handling pressure, and working flexible hours, including weekends when needed. Skills and Qualities: Strong leadership and communication skills Proactive, detail-oriented, and result-focused Hands-on experience with Meta Ads Manager and Google Ads Comfortable with high-budget campaign management Skills knowleges : SEO , META ADS , LEAD GENERATION, VIDEO EDITING , PHOTO SHOP , CRM CANVA .

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3.0 - 6.0 years

15 - 20 Lacs

Bengaluru

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About Velocity : - Velocity is building the future of financial services for new-age businesses in India. Our vision is to build products that empower new age businesses by solving multiple growth problems for them. Velocity is Indias largest Revenue Based Financing (RBF) platform. RBF is a new kind of financing where businesses can raise funds based on the ongoing and future revenues. We work directly with over 5000 brands in the country and have currently 1000+ brands live on our portal benefiting and growing with RBF capital. Founders are IIT-IIM alumni, with prior experience across management consulting, venture capital and fintech startups. We are driven by the mission to empower small business owners with technology and dramatically improve their access to financial services. We have raised a total of $30M across 2 rounds of funding and are backed by some of the most marquee global investors including Peter Thiel's Valar Ventures. Job Overview A highly impactful and high visibility role for a potential leader with strong business acumen, cross-functional aptitude, and sharp execution DNA; working directly with the co-founders and functional heads to drive key initiatives that directly impact the top-line. The Growth Strategy Manager will drive strategic initiatives focused on revenue growth. You will be responsible for identifying, driving and tracking new initiatives that accelerate growth, across partnerships, funnel optimization etc.. This individual should have at least 1 years of experience in operations, growth, strategy, lending, or analytics, preferably at a startup and at least 2 years of experience at a consulting firm. About the role: Identification of Growth levers (B2B)across top of the funnel, funnel optimization and partnerships Driving initiatives end to end from conceptualization to execution to tracking, and constantly building feedback loop from implementation to solutioning Develop and execute Go-To-Market strategies for Velocity in various geographies Carry out competitive analysis and be on top of market dynamics Coordinate with different functions within the organization - growth, product, engineering among, credit and others in the deployment of the business initiatives identified While this role works on strategically central problem statements, it is not a gyaan role where the output is a powerpoint. It requires quick understanding of the problem context, developing an approach for resolution, and hands on execution either independently or with relevant stakeholders Stay updated with the fast-changing fintech landscape Here’s what you require: Bachelors/ masters degree from Tier 1 college – IIT/ IIM (MBA not mandatory) or qualified CAs (either this or a very strong proof of work in scaling a startup) 2-4 years of experience in either top tier consulting firms (MBB) or Strategy/ CEO’s Office in high growth tech startups Experience of having worked across strategy and execution pieces Exceptional analytical and quantitative problem-solving skills Excellent verbal and written communication with interpersonal skills Go getter attitude with creative thinking abilities Ability to work collaboratively in a team environment High-level proficiency in Excel Benefits: Comprehensive Medical Insurance Coverage Significant ESOPs Free Lunch and Snacks Sports reimbursements Relocation allowances Free Lunch and Snacks

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1.0 - 4.0 years

1 - 6 Lacs

Gurugram

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Role & responsibilities 1. Candidates must have experience in Zoho Tool. 2. Good Problem-Solving Skills and good knowledge of Data Structure. 3. Develop responsive and performance user-facing features using JavaScript frameworks (React, Angular) Html, and CSS predecessors. 4. Contribute to the ongoing proof of concepts and feature development of the products, working with the broadly defined scope and estimates. 5. Should have understanding of code versioning tools such as Git, SVN, Zoho . Skills: 1. Proficient in Zoho , HTML, CSS, JavaScript: Essential for all web development. 2. Expertise in Angular and React: Must have deep knowledge of any one of these frameworks. 3. Good Communication Skills: Able to articulate ideas clearly. 4. Strong Logical and Analytical Skills: For solving complex problems. 5. Familiarity with Version Control: Proficiency in Git or similar tools. 6. Responsive Design Principles: Capable of creating adaptive user interfaces. 7. Teamwork and Independence: Can collaborate and work solo effectively. 8. Knowledge of Testing Frameworks: Experience with Jest, Mocha, Jasmine, etc. 9. Continuous Learning: Stays updated with the latest technologies and practices. Note : You can also apply via - https://careers.oodles.io/jobs/1108/

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1.0 - 4.0 years

4 - 8 Lacs

Noida

Remote

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Hi All, Company Website: https://www.remoteresource.com/ Hire Remote Staff & Virtual Employees | Remote Hiring Experts Remote Resource makes remote hiring easy. Hire remote staff and employees across finance, IT, and more. Hire a Virtual Employee Now. www.remoteresource.com LinkedIn Page: https://www.linkedin.com/company/remoteresourcellc/ Job Title: GHL CRM Expert Job Type: Full-time Experience: 1-4 Years About the Role: We are looking for a highly skilled and experienced Go High Level (GHL) Expert to join our dynamic team. This role requires a proactive individual who is deeply familiar with the GHL platform and can take ownership of CRM setups, funnel development, automation workflows, and membership site creation. The ideal candidate will bring strategic thinking, technical expertise, and a keen eye for user experience. Key Responsibilities: Set up, customize, and manage the Go High Level CRM for clients and internal projects. Create and optimize sales funnels, websites, and landing pages using GHLs drag-and-drop builder. Design and implement automated workflows for lead generation, nurturing, and client retention. Build and manage course content using GHL’s membership and e-learning features. Integrate third-party tools and APIs with GHL for enhanced functionality. Troubleshoot and resolve issues related to platform functionality, automation, or integrations Collaborate with marketing, sales, and tech teams to align CRM strategies with business goals. Monitor and analyze performance data to improve system efficiency and user experience. Required Qualifications: 1-4 Years of proven experience with Go High Level (GHL) Strong understanding of CRM architecture and automation workflows Proficiency in funnel building, landing page design, and web form integration Experience with GHL Memberships for course/module creation Familiarity with email marketing, SMS campaigns, and pipeline management Ability to manage multiple projects simultaneously and meet tight deadlines Strong communication and problem-solving skills Basic knowledge of HTML/CSS is a plus.

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0.0 - 1.0 years

0 Lacs

Bengaluru

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2 months paid internship Location - The White Teak Company Prestige Tech Park 3, Marathahalli Bangalore - 560103 Monday to Fri - WFO

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3.0 - 6.0 years

4 - 7 Lacs

Mumbai

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We are a Mumbai-based digital performance marketing agency established in 2009, specializing in ROI-driven campaigns through Google Ads, Meta Ads, LinkedIn Ads, SEO, and analytics. We work with fast-scaling D2C brands and B2B clients across India, Dubai, Europe, and the US. As we continue to scale, we're looking for a Website Developer (WordPress & Shopify) to join our in-house team and help build, maintain, and optimize websites that convert. Key Responsibilities: Develop, customize, and manage responsive WordPress and Shopify websites for B2B and D2C clients. Use tools like Elementor, WP Bakery, ACF, Liquid to build pixel-perfect, fast-loading, SEO-optimized sites. Conduct regular website audits (daily/weekly/monthly) to manage speed, performance, upgrades, plugin updates, and backups. Implement integrations with CRMs (HubSpot, Zoho, Salesforce) , payment gateways, email marketing tools, and APIs. Collaborate with the performance marketing and SEO teams to: Add tracking pixels (GA4, GTM, Meta Pixel, LinkedIn Tag). Implement technical and on-page SEO enhancements. Conduct A/B testing and support conversion rate optimization. Interact with clients to understand requirements, present website structures or mockups, and ensure client satisfaction. Maintain documentation and task checklists for development, maintenance, and version control. Required Skills & Tools: CMS & Front-End: WordPress (Elementor Pro, ACF, WP Rocket), Shopify (Liquid, Shopify 2.0) HTML5, CSS3, JavaScript/jQuery, PHP (basic), JSON Plugins & Tools: Yoast SEO / RankMath, WP Rocket, WPML, Gravity Forms, Cloudflare, ShortPixel Shopify CLI, Flow, Shogun, Judge.me, Klaviyo Integration Tools: Zapier, Make (Integromat), webhook integrations, API setups AI & Automation: Familiarity with AI tools like ChatGPT, CodeWP, Durable, Framer, GitHub Copilot Using AI to assist in layout generation, copy, testing, and troubleshooting Project Tools: GitHub, Trello/ClickUp, Figma, Canva, Adobe XD (for UI/UX) Who You Are: You have 3+ years of hands-on experience developing WordPress and Shopify websites. Youre confident working on integrations and plugin customizations. You stay updated with the latest design trends, AI tools, and dev practices . You communicate clearly with clients and teammates. Youre proactive, organized, and can work in a fast-paced marketing environment.

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1.0 - 3.0 years

1 - 4 Lacs

Pimpri-Chinchwad

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We're hiring a Google & Social Media Ads Specialist with expertise in campaign planning, content strategy, ad copywriting, audience targeting, and performance optimization across Google, Facebook, Instagram & LinkedIn.

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5.0 - 10.0 years

6 - 15 Lacs

Ahmedabad

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Lead architecture & development of custom HubSpot solutions across hubs; create modules, templates, APIs, workflows, and integrations; enhance UX, automation & data integrity; support digital campaigns; ensure best practices and platform updates.

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2.0 - 7.0 years

6 - 9 Lacs

Chennai

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Proven GHL experience (show us your work) Native-level English Available MonFri, at least 6 hrs/day in AEST Apply with the word magenta somewhere in your response Bonus if you know Closebot or WordPress

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1.0 - 6.0 years

4 - 8 Lacs

Indore, Hyderabad, Pune

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LocationsPune, Indore, Bangalore, Hyderabad Contract duration6 months to 1 year 1. Must have worked on development of Customer Service & marketing Modules 2. Having knowledge of CRM integration with other backend & frontend systems. 3. Knowledge of different API for integration 4. Good to have knowledge of different modules. Looking for immediate joiners.

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2.0 - 4.0 years

4 - 8 Lacs

Gurugram, Delhi / NCR, Mumbai (All Areas)

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We are looking for skilled and motivated Zoho Developers to join our growing team in Gurgaon and Mumbai. The role involves designing, developing, and customizing solutions using the Zoho suite (Zoho CRM, Zoho Creator, Zoho Books, etc.).

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4.0 - 6.0 years

4 - 8 Lacs

Pune

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Job Information Job Opening ID ZR_2095_JOB Date Opened 09/01/2024 Industry Technology Job Type Work Experience 4-6 years Job Title Microsoft Dynamics 365 Developer City Pune City Province Maharashtra Country India Postal Code 411001 Number of Positions 4 LocationsPune, Indore, Bangalore, Hyderabad Contract duration6 months to 1 year 1. Must have worked on development of Customer Service & marketing Modules 2. Having knowledge of CRM integration with other backend & frontend systems. 3. Knowledge of different API for integration 4. Good to have knowledge of different modules. Looking for immediate joiners. check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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2.0 - 4.0 years

4 - 5 Lacs

Bengaluru

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Purpose of the Job Tamara Leisure Experiences is looking for an experienced Marketing Automation Specialist with expertise in Salesforce, Zoho, HubSpot, and similar tools to drive the optimization of our marketing campaigns and enhance customer engageme nt across all touchpoints. Role & responsibilities 1. **Marketing Automation Strategy:** Develop and implement comprehensive marketing automation strategies to streamline processes, improve efficiency, and maximize ROI across all m arketing initiatives. 2. **Campaign Management:** Oversee the end to end execution of marketing campaigns, including email marketing, lead nurturing, segmentation, and personalization, using platforms such as Salesforce Marketing Cloud, Zoho Campaigns, an d HubSpot. 3. **Platform Management:** Manage and optimize marketing automation platforms, including Salesforce, Zoho, HubSpot, and other relevant tools, to drive efficiency and effectiveness in campaign delivery. 4. **Data Analysis:** Analyze campaign performance metrics, customer data, and user behavior to identify insights, trends, and opportunities for optimization and personalization. 5. **Lead Generation and Nurturing:** Implement lead generation and nurturing programs to drive qualified leads through the sales funnel, optimize conversion rates, and enhance customer retention. 6. **Content Development:** Collaborate with the content team to develop compelling content assets tailored to different segments of the target audience and stagesassets tailored to different segments of the target audience and stages of the customer journey.of the customer journey. 7. **A/B Testing and Optimization:** Conduct A/B tests to optimize email content, subject lines, 7. **A/B Testing and Optimization:** Conduct A/B tests to optimize email content, subject lines, CTAs, and other elements to improve engagement, conversion rates, and overall campaign CTAs, and other elements to improve engagement, conversion rates, and overall campaign performance.performance. 8. Integration and Automation8. *Integration and Automation:** Integrate marketing automation systems with CRM platforms, :** Integrate marketing automation systems with CRM platforms, website analytics tools, and other marketing technologies to ensure seamless data flow, lead website analytics tools, and other marketing technologies to ensure seamless data flow, lead management, and attribution.management, and attribution. 9. **Compliance and Best Practices:** Stay abreast of industry best pr9. **Compliance and Best Practices:** Stay abreast of industry best practices, regulations, and actices, regulations, and guidelines related to email marketing, data privacy, marketing automation, and CRM integration.guidelines related to email marketing, data privacy, marketing automation, and CRM integration. 10.10. **Cross Functional Collaboration:** Collaborate closely with cross functional teams, including marketing, sales, IT, and customer service, to align marketing automation initiatives with business objectives and priorities.

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6.0 - 8.0 years

8 - 10 Lacs

Noida

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We are hiring an experienced Email Marketing & Automation Specialist for a 12-month full-time position based in Noida The candidate will work closely with a leading B2B SaaS client, managing end-to-end email campaign execution using Pardot and Salesforce Responsibilities include campaign building, segmentation, workflow automation, data governance, and lead management The role also involves setting up and optimizing forms, landing pages, tracking, analytics, and reporting A strong understanding of GDPR, CAN-SPAM compliance, lead scoring, and close coordination with the clients CRM/Marketing Ops team is essential Immediate joiners with 6--8 years of experience and at least 4 years in Pardot/Salesforce are preferred

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8.0 - 13.0 years

25 - 30 Lacs

Mumbai, New Delhi, Bengaluru

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Job Summary The Technical Architect will be responsible for designing and implementing a state-of-the-art Contact Centre solution using AWS Connect and building a CCaaS solution. The ideal candidate will have extensive experience in the Contact Centre domain, a deep understanding of AWS services, experience documenting existing solutions, and a proven track record of leading large-scale technology transformations. Key Responsibilities Led the Contact Center transformation team's entire project lifecycle, including design, architecture, and implementation. Collaborate with stakeholders to understand business requirements and translate them into technical solutions. Develop and maintain architectural blueprints and detailed technical documentation. Ensure the contact centre solution's scalability, reliability, and security. Integrate AWS Connect with other AWS services and third-party applications to enhance contact centre capabilities. Communicate effectively with stakeholders and the project team to ensure alignment on project goals, requirements, and progress. Provide technical leadership and mentorship to the project team. Conduct regular reviews of system performance and make adjustments as needed. Stay up-to-date with the latest industry trends and best practices in Contact Centre technology and AWS services. Coordinate with vendors and external partners to ensure seamless integration and delivery of the solution. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Advanced degree preferred. Minimum of 8 years of experience in the Contact Centre domain, focusing on technology transformation. Proven hands-on experience with AWS Connect and its whole ecosystem Strong understanding of Contact Centre technologies, including IVR systems, ACD, CTI, and CRM integration. Excellent problem-solving skills and the ability to think strategically. Strong communication skills and the ability to collaborate effectively with cross-functional teams. AWS certification(s) such as AWS Certified Solutions Architect, AWS Certified DevOps Engineer, or similar is highly desirable. Experience with Agile/Scrum methodologies is a plus. Location-Remote,Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

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3.0 - 6.0 years

5 - 12 Lacs

Noida, Hyderabad

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Exp: 3 to 6 years Notice: Immediate Or Serving Notice Location: Noida and Hyderabad Responsibilities: Collaborate with clients to gather and understand their business requirements. Design and develop Zoho One solutions tailored to meet client needs. Customize and configure Zoho One applications such as CRM, Creator, Books, and more. Give demo to clients and gather feedback for improvements. Integrate third-party applications when necessary. Perform data migration and ensure data integrity. Troubleshoot and resolve issues as they arise. Stay updated with the latest Zoho One features and updates to recommend improvements. Requirements: 3 - 6 years of hands-on experience as a Zoho Developer. Proficiency in customizing and configuring Zoho One applications. Strong understanding of Zoho Creator, Zoho CRM, Zoho Books, and other Zoho products. Experience with Zoho API integrations. Knowledge of web technologies (HTML, CSS, JavaScript). Excellent problem-solving skills and attention to detail. Strong communication and client-facing skills. Zoho certifications (preferred but not required).

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5.0 - 10.0 years

8 - 10 Lacs

Gurugram

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Job Summary: We are seeking an experienced and skilled Zoho CRM Specialist with 5-6 years of hands-on experience to join our dynamic team. As a Zoho CRM Specialist, you will be responsible for managing, customizing, and optimizing our Zoho CRM to enhance the effectiveness of sales, marketing, and customer service processes. The ideal candidate will possess in-depth technical expertise in Zoho CRM, have experience in system integration, and be able to collaborate with cross-functional teams to improve CRM usage and adoption. Key Responsibilities: Zoho CRM Customization & Configuration: Customize Zoho CRM modules (Leads, Accounts, Contacts, Opportunities, etc.) based on business requirements. Create custom fields, layouts, and reports to ensure efficient CRM usage. Develop automated workflows, process management rules, and email alerts to improve business processes. Data Management & Integration: Import, export, and manage data within Zoho CRM, ensuring data quality and consistency. Integrate Zoho CRM with other third-party applications and tools, including marketing, finance, and ERP systems. Set up and maintain Zoho CRM integrations with email, calendar, and other business systems. User Training & Support: Provide end-user support to resolve CRM-related issues and queries. Train sales, marketing, and customer service teams on Zoho CRM best practices and new features. Create and maintain user manuals, training materials, and FAQs. Reporting & Analytics: Build and manage custom reports and dashboards to track sales performance, lead conversion, and customer engagement. Analyze CRM data to provide insights and recommendations for business growth and improvement. System Optimization & Maintenance: Continuously monitor and optimize CRM system performance to improve user experience and data accuracy. Conduct system updates, troubleshoot errors, and ensure data backup procedures are in place. Work with internal teams to define and implement new CRM features and improvements. Project Management: Work closely with the project management team to implement Zoho CRM-related projects on time and within budget. Ensure smooth rollouts of new Zoho CRM versions, updates, and features. Requirements Bachelors degree in business administration, IT, or a related field (or equivalent experience). 5-6 years of hands-on experience working with Zoho CRM or similar CRM platforms. Strong experience in Zoho CRM customization, configuration, automation, and integration. In-depth understanding of sales, marketing, and customer service processes. Experience with Zoho Analytics, Zoho Reports, and other Zoho products is highly preferred. Proficiency in data management, report creation, and data visualization. Knowledge of CRM-related integrations (API, webhooks, third-party tools, etc.). Ability to handle multiple projects simultaneously while meeting deadlines. Strong communication and interpersonal skills with the ability to collaborate with cross-functional teams. Certifications in Zoho CRM or Zoho Creator (optional but preferred). Desired Skills: Strong problem-solving and troubleshooting skills. Familiarity with workflow automation and business process optimization. Experience with data migration and CRM system implementation.

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7.0 - 10.0 years

35 - 40 Lacs

Gurugram

Hybrid

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Role & responsibilities: Solution Design : Develop and design tech-infused solutions that align with business objectives and client requirements. Integration : Ensure seamless integration of CRM systems with other business applications and processes. Process Optimization : Analyze and optimize business processes to improve efficiency and customer satisfaction. Stakeholder Collaboration : Work closely with stakeholders to understand their needs and provide technical guidance. Compliance : Maintain awareness of compliance with policies and procedures related to CRM systems. Technical Leadership : Provide technical leadership and mentorship to the development team. Documentation : Create and maintain detailed documentation of CRM architecture, processes, and configurations. Preferred candidate profile: Contact Centre Management Customer Experience (CX) Management Outsourcing Tech-infused Digital Capabilities. CRM (Strategy, Implementation & Delivery) Business Development & Sales Operational Management (BPO / Contact Centres) Client, Project & Account Management (Client B2B) Outsourced Service Environments (BPO & Contact Centres) Omni Channel Contact Centres, Digital Marketing, social media CRM, Back Office, Transactional & Telephony based Technologies Multi-Stakeholder Management Service Delivery Management (Software, SaaS) preferred Commercial Management Offshore Contact Centre / BPO Delivery models Contract & Project Management Third Party Vendor Management Ideally experienced in working across all industry verticals including public sector.

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3.0 - 8.0 years

6 - 12 Lacs

Bengaluru

Remote

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We are hiring a Marketing Automation & Digital Operations Specialist to take full ownership of our backend marketing systems, automation workflows, SEO execution, and inbound lead funnels. What Were Looking For: An experienced operator who can: Build and maintain marketing automation workflows across tools like: Zapier , Make.com , Clay , Smartlead , Salesrobot AI integrations (OpenAI, ChatGPT API, etc.) Execute SEO and content updates (no fluff content, real impact SEO) Manage and schedule LinkedIn posts, newsletters, and social content Build lead magnets and connect them to opt-in journeys Handle CRM enrichment, segmentation, and nurturing workflows Set up and run inbound lead capture and follow-up systems Tools You Must Be Comfortable With: Zapier, Make.com, Clay, Smartlead, Salesrobot OpenAI (prompt design + API usage) LinkedIn + Buffer/Hootsuite/ContentStudio Google Search Console / RankMath or equivalent SEO tools WordPress (basic updates), Google Sheets, Notion Responsibilities: End-to-end setup and optimization of automation workflows Maintain and post scheduled content across social platforms Handle basic SEO: updating pages, publishing optimized content, tracking performance Build and manage inbound lead journeys (from landing page to email to CRM) Monitor and optimize lead flow from anonymous visitor to enriched contact Experience Required: 3+ years of hands-on experience with automation tools and marketing ops Portfolio or documented workflows showing real results Previous ownership of multi-channel marketing backend is preferred Ideal Traits: Self-starter, works independently, delivers without micromanagement Fast turnaround, documents systems clearly Clear thinker who can prioritize and simplify

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