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Helpdesk Engineer Geojit Technologies

12.0 - 16.0 years

0 Lacs

kerala

On-site

As a Helpdesk Engineer at Geojit Technologies, you will play a crucial role in providing technical support and assistance to end-users across branches and the head office. Your primary responsibility will be to resolve IT-related issues and inquiries in a timely, professional, and efficient manner to ensure smooth day-to-day business operations. Key Responsibilities: - Serve as the first point of contact for branches or internal users seeking technical assistance via phone, email, chat, or in person. - Identify, analyze, and diagnose issues related to hardware, software, networks, and applications. - Redirect unresolved or complex issues to higher-level support teams or specialized personnel...

Posted 1 month ago

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